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QUARTERLY
REVIEWOCTOBER - DECEMBER 2015
THE
QUIET
REVOLUTION
IN BITS AND BYTES...
GLOBAL CLOUD XCHANGE RAMPS UP OCEANIA FOOTPRINT WITH NEW
POINTS OF PRESENCE ACROSS AUSTRALIA AND NEW ZEALAND P.2
ZSCALER PARTNERS WITH GLOBAL CLOUD XCHANGE TO BOOST INTERNET
SECURITY FOR ENTERPRISES GLOBALLY P.3
GLOBAL CLOUD XCHANGE EXPANDS SINGAPORE-INDIA CONNECTIVITY TO
SUPPORT DIGITAL TRANSFORMATION AND ECONOMIC GROWTH OF INDIA P.4
NEW GCX LEADERSHIP IN THE MEA REGION P.4
17–20 January 2016
Hilton Hawaiian Village®
Waikiki Beach Resort
| Honolulu, Hawaii
PTC's annual conference is the Asia-Pacific's premier
telecommunications event. Now in its 38th year, the annual
conference is a strategic springboard for the global telecommunications
industry. The Conference provides all attendees with a three-day
platform to focus on planning, networking, and discovering what the new year will bring.
Reimagining Telecoms will explore how ecosystem participants must reshape their strategies, revenue models,
products and services, processes, customer relationships and regulatory strategies, and how every industry
and organization adapts to an era of communications and computing abundance.
FEATURED KEYNOTES
MONDAY
18 JANUARY 2016
HOULIN ZHAO
Secretary-General,
ITU
Switzerland
HUGH BRADLOW
Chief Scientist,
Telstra
Australia
KATSUMI NAKATA
Senior EVP,
NTT Communications
Japan
VINTON CERF
VP & Chief Internet Evangelist,
Google
USA
TUESDAY
19 JANUARY 2016 BILL BARNEY
CEO,
Reliance Communications (Enterprise)
& Global Cloud Xchange
Hong Kong, SAR China
JILL SINGER
VP, National Security,
AT&T Government Solutions
USA
WEDNESDAY
20 JANUARY 2016
KOICHI SUZUKI
Chairman & Chief Executive Officer,
Internet Initiative Japan Inc.
Japan
GREG WYLER
Founder,
OneWeb
USA
REGISTER NOW AT PTC.ORG
914 Coolidge Street | Honolulu, HI 96826-3085 | ptc.org | ptc16@ptc.org
EDITORIAL TEAM
Executive Editor:
Lorain Wong
Editor:
Genevieve Li
Creative Director:
Roger Margido Proeis
Contributor:
Cain Nunns
Design:
Aaron Chan
Production:
Jennifer Bao
BILL BARNEY
Chief Executive Officer
RCOM (Enterprise) & GCX
PAGE 12
PAGE 2-4
PAGE 10
PAGE 6-9
PAGE 11
CONTENTS
DISCLAIMER
Quarterly Review is published quarterly by
Global Cloud Xchange
Please email your feedback & suggestions to
GCXcommunications@globalcloudxchange.com
For additional information on RCOM & GCX,
please visit our website:
rcom.co.in | globalcloudxchange.com
© 2015 Global Cloud Xchange
All rights reserved
MESSAGE FROM
As we step into the next era where game-changers are innovators creating new
products and services which feed into smart cities, smart businesses and smart
homes, aligning with the right network partner is mission critical to digital
transformation. In this issue of RCOM/GCX Quarterly Review, we will take you on
a journey into The Quiet Revolution where change is happening in bits and bytes,
where the network must be pushed up the stack to enable more efficient, globally
connected orchestration into the Cloud (see cover story on page 6).
Over the past quarter, we have continued to shape our business and product
offerings in alignment with mission-critical market requirements. With security
scoring high in key mandates for next generation Cloud solutions, GCX recently
announced a partnership with Zscaler to boost Internet security for enterprises
globally as more applications and solutions are being driven into the Cloud (page
3). We have also embarked on a journey with Jasper to help companies in India
manage and monetize next-generation IoT businesses, facilitating new
opportunities supporting the “Digital India” initiative (page 9).
To further support India’s growth ambitions, GCX recently expanded our
Singapore-India connectivity. The new capacity on the TIC cable will interconnect
with RCOM’s established stable of data centers, connected by India’s largest
terrestrial fiber network and the world’s largest privately owned subsea cable
system (page 4). We are also ramping up our Oceania footprint with four new
Points of Presence (PoPs) across Australia and New Zealand (page 2).
Thank you for your continued support of RCOM and GCX. We look forward to
new opportunities to work with your organization in providing services to meet
your network and Cloud requirements.
Best regards,
Bill
NEWS
COVER STORY
PRODUCT UPDATE
INDUSTRY PERSPECTIVE
EVENTS
GLOBAL CLOUD XCHANGE RAMPS UP OCEANIA
FOOTPRINT WITH NEW POINTS OF PRESENCE
ACROSS AUSTRALIA AND NEW ZEALAND
Global Cloud Xchange has expanded its
global network with four new Points of
Presence (PoPs) and an upgrade of its
network to and across Australia and New
Zealand, providing enhanced coverage
and increased diversity options to address
the growing demand for premium global
connectivity options in the region.
“Australia and New Zealand are known for
the early adoption of new technologies.
With Cloud Computing changing the
business ecosystem, Enterprises face a
pressing need for secure global capabilities
for mission-critical applications,” said Wilfred
Kwan, Chief Operating Office of RCOM
(Enterprise) and Global Cloud Xchange.
“The GCX PoPs in Oceania backed by our
global infrastructure allow businesses to
seamlessly access our Network and Cloud
solutions everywhere.”
“Our expansion across key data centres in
Australia and New Zealand further enhances
our Global Network and Hybrid-Cloud
capabilities to meet the ever-increasing
demand for global collaboration, the
adoption of Cloud, and open up new
markets for our customers,” said Dave
Pearson, Managing Director of Australia
and New Zealand, Global Cloud Xchange.
“ANZ based Enterprises can now securely
connect to our Global Network and access
public cloud providers worldwide.”
The GCX Global Network is distinguished
by its unmatched geographic coverage and
ability to provide both subsea and terrestrial
connectivity to major telecommunications
hubs fully supported by two redundant
global network operation centres. Our
network connects many of these
telecommunications hubs across the
globe, from the developed markets in the
U.S. and Europe to the key emerging
markets in the Middle East and Asia,
including India and China.
AUCKLAND
SYDNEYPERTH
MELBOURNE
2 rcom.co.in globalcloudxchange.com
NEWS
Zscaler, the Internet security company and
Global Cloud Xchange (GCX) have entered a
partnership that combines GCX’s managed
security solutions with Zscaler’s Internet
Security Platform, which GCX will offer to
enterprises and new media companies
across the globe in order to accelerate the
adoption and deployment of Cloud services.
Traditionally employees worked from fixed
locations, accessing systems running in
corporate data centers. Now that employees
are increasingly working outside of the
office on mobile devices and with greater
adoption of consumer public and private
cloud applications, security appliances
have become “blind” to the majority of
today’s Internet activity – creating major
security gaps.
To keep pace with organizations rapidly
migrating to the Cloud, GCX has further
enhanced the performance and scale of
its network by combining it with Zscaler’s
Internet Security Platform, to provide
security for the ‘Everywhere Enterprise’.
This enhancement to GCX’s existing
portfolio of managed security solutions
will make it safe for organizations worldwide
to deploy new, cost-effective cloud
services in ever evolving IT environments.
”As enterprises continue to mobilize and
expand into new geographic markets, they
require a consistent and secure environment
that is both reliable and agile enough to
face Twenty-first Century threats,” said
Braham Singh, SVP of Global Product
Management, Reliance Communications
(Enterprise) & Global Cloud Xchange. “By
partnering with Zscaler, we further
enhance our security offerings, enabling
enterprises to secure corporate data and
intellectual property from cyberthreats
while maximizing their security investment.
This is an important milestone in our
commitment to deliver improved security
and threat visibility to businesses worldwide.”
Craig Hicks-Frazer, Vice President of
Worldwide Channels at Zscaler explains,
“The 1990’s idea of using security
appliances installed in a data center no
longer makes sense now that employees
are predominantly working with Cloud and
mobile applications. If your applications
are moving to the Cloud, your security
must also be in the Cloud to keep your
organization safe.”
Hicks-Frazer concludes: “By working
together with GCX, we have an opportunity
to deliver advanced Internet security to
large enterprises and new media companies
as they look towards the Cloud to improve
the productivity and agility of their
organizations.”
Deploy unified, dynamic and inline
security that can inspect all employee
traffic to and from the Internet
Provide sandboxing and advanced
persistent threat (APT) protection that
blocks the most dangerous threats
before they reach company networks
Guarantee key business application
performance over managed network by
dynamically selecting the best network
path using real-time measurement of
traffic conditions, availability and
application characteristics
Deliver complete visibility on
application usage and performance
over the managed network.
THE COMBINED APPROACH FROM GCX AND ZSCALER’S
SECURITY AS A SERVICE PLATFORM ALLOWS ORGANIZATIONS TO:
3Quarterly Newsletter | OCTOBER - DECEMBER 2015
ZSCALER PARTNERS WITH
GLOBAL CLOUD XCHANGE TO BOOST INTERNET
SECURITY FOR ENTERPRISES GLOBALLY
NEWS
GLOBAL CLOUD XCHANGE EXPANDS SINGAPORE-INDIA
CONNECTIVITY TO SUPPORT DIGITAL TRANSFORMATION
AND ECONOMIC GROWTH OF INDIA
Global Cloud Xchange (GCX) recently
announced the expansion of Singapore-
India connectivity to a broader base of
global enterprises and carriers, to meet
soaring bandwidth demands of new cloud
based applications and services.
GCX has acquired capacity on the TIC
cable between Singapore and Chennai,
which will be extended across GCX’s
industry leading Indian network. The
terrestrial and submarine network will play
a key role in Reliance's expansion of its
Cloud Xchange (CLOUD X®
) nodes.
“The rapid adoption of e-commerce and
Internet access have contributed to robust
demand for bandwidth and the added
capacity will complement our GCX global
network infrastructure to deliver next
generation connectivity services across
the emerging markets corridor ,” said Bill
Barney, CEO of Reliance Communications
(Enterprise) and GCX. “This additional
capacity will be key catalyst to accelerate
Cloud deployment and drive business
model innovation across India.”
Based on current 100G technology, GCX
will deliver significant capacity on this
crucial route, while leaving room expand
further if needed. The new capacity will
interconnect with RCOM’s established
stable of data centers, connected by India's
largest terrestrial fiber network and the
world’s largest privately owned subsea
cable system.
While RCOM’s infrastructure already
constitutes a vital core of India's digital
backbone, the enhanced connectivity will
deliver more still. “This will be a mission-
critical component in the digital transformation
of India and its connectivity to the world,”
Barney added.
4 rcom.co.in globalcloudxchange.com
NEWS
NEW GCX LEADERSHIP IN THE MEA REGION
VINEET VERMA has been appointed President of Middle East & Africa (MEA),
responsible for leading the company’s growth and corporate strategies across
the MEA region.
Mr. Verma joined the Reliance Group in 1996 and held various leadership roles across the business in
operations, product management and business strategy. Most recently, he served as Head of
Strategy and Corporate Development of GCX, where he focused on identifying and evaluating
growth opportunities across the company, as well as leading key strategic initiatives and building
long term partnerships in the MEA region. Earlier, Mr. Verma served as Head of Product and
Managed Solutions of GCX, where he was responsible for driving product development and
managing the global operations team.
Mr. Verma is an engineering graduate from Indian Institute of Technology in Roorkee, India and has
completed the Executive Management Program from Indian Institute of Management, Bangalore, India.
SINGAPORE
CHENNAI
THIRUVANANTHAPURAM
BANGALORE
HYDERABAD
MUMBAI
NEW DELHI
THECLOUD,
REVOLUTIONIZEDWith unsurpassed strength in our global
network assets and managed services expertise,
Global Cloud Xchange is a leading edge technology
company that sits at the crossroads of where the
future Clouds will migrate.
WWW.GLOBALCLOUDXCHANGE.COM
NEWS
6
COVER STORYCOVER STORY
rcom.co.in globalcloudxchange.com
THE QUIET
REVOLUTION
IN BITS AND BYTES...
WE ARE IN THE MIDST OF A REVOLUTION –
BUT MOST OF US DON’T KNOW IT.
There are no tanks rolling through
broken roads in shattered cities.
No fiery protests of the hundreds
of thousands of the committed
and the affected. No changes of
banknote portraits.
It’s so quiet that people won’t realize
what happened until it’s already
changed their lives.
This revolution has been televised.
It’s just that few people are watching.
Welcome to the Internet of Things (IoT).
Built on the bedrock of Cloud computing and
networks of data-gathering sensors, it will
change how we conduct business, invest,
plan, consume, educate, heal and live.
Things will change us in ways we have yet
to imagine.
Before long, sensor networks and IoT systems
7
continued, page 8
Quarterly Newsletter | OCTOBER - DECEMBER 2015
COVER STORY
THERE WILL BE AN INCREASED NEED
FOR BETTER PLANNING OF BANDWIDTH
OPTIMIZATION AND MORE AUSTERE
TRAFFIC MANAGEMENT.
will be communicating, assessing and
making decisions without human input.
The possibilities are endless. A
game-changer of not only what we dream
up today, but an avalanche of newly
created products and services at the
nexus of tomorrow’s fresh ideas.
Already billions of devices from wearable
health bracelets, to logistics, to agricultural
irrigation systems to electrical grids, to a
dizzying platter of industrial machinery
and manufacturing systems to parking
meters are part of an overarching
ecosystem of commerce, industry, civil
planning and consumerism.
Urban planners are just one group salivating
over the possibilities. Entire Smart Cities
and Communities are being designed from
South Korea’s Songdo – housing interactive
TVs and automated trash tracking – to
India, where administrators of the world’s
largest democracy announced an ambitious
plan to roll out 100 smart cities by 2020.
And we’re just getting started…
Research consultancy IDC says: “A
transformation is underway that will see
the worldwide market for IoT solutions
grow from $1.9 trillion in 2013 to $7.1
trillion in 2020.” Cisco expects IoT's market
value to grow to $14 trillion by 2022.
Research outfit Gartner agrees: “The
enormous number of devices, coupled
with the sheer volume, velocity and
structure of IoT data, creates challenges,
particularly in the areas of security, data,
storage management, servers and the
data center network, as real-time business
processes are at stake.” Gartner says that
2015 growth of connected devices will
surge by 30 percent alone, while IDC
predicts that IoT will grow to 30 billion
Things by 2020, far outstripping the
number of smartphones, smart TVs, tablets,
wearable computers, and PCs combined.
But there are ominous signs on the
horizon as we are staring down the barrel
of choking capacity. The bandwidth gap,
the difference between needed capacity
and what is available, is not only already
sizeable but growing by the day. In the
coming decade, IoT will cause the
bandwidth gap to balloon out of control.
Forget the flood, Things will introduce a
virtual tsunami of traffic to networks.
Companies, and Over the Top (OTT) services
in particular, will have to deal with massive
amounts of data streaming in from an
ever-growing stable of devices. There will
be an increased need for better planning of
bandwidth optimization and more austere
traffic management.
Everybody wants to get bigger, faster,
stronger and smarter by ramping up
productivity and efficiency, while slashing
fat from bottom lines.
“Successful enterprises today require two
capabilities: accommodation, and speed.
The latter has long been a requirement for
firms in increasingly global and competitive
markets. Early cloud adopters saw
immediate ramp up gains as far back as
two years ago,” says Ross O’Brien, Director
of the Economist Corporate Network. “We
have only just begun to see the real impact
that the Internet of Things will have on the
way firms do business. Accommodation is
the primary capability of a successful firm:
the accommodation of multiple operating
environments to successfully drive online
business, and the ability to accommodate
massive amounts of data to harness
business insight.”
For an increasing number of OTT managers
that means switching to the Cloud as the
cornerstone of their IT backbone – but one
that is buttressed by a premium network
that unites these cloud applications. It’s
this network that is key.
“The primary benefit is agility. It’s a core
principle of a digital business. While agility
can be inherent in business applications,
the underlying infrastructure must be just
as flexible. Cloud computing services can
enhance your business agility by helping
you optimize your business processes,
internal skills, and organizational structure
— and can help your business quickly
respond to changes in the market itself.
The greatest power lies in the intersections
of these enhancements. Having the right
network partner will be a key to realizing
your digital business transformation goals,”
says Clement Teo, Senior Analyst of
Forrester Research.
About 54 percent of respondents to the
Frost & Sullivan’s 2014 Cloud Survey
indicated that the only reason they hadn’t
moved to the Cloud was due to fears over
network dependability.
The Internet dishes up that connectivity,
but little else. It scores poorly for
guaranteeing data delivery, quality of service
and security. Much needed service-level
agreements (SLAs) are non-existent.
“The Cloud is the way to go. But it’s not
going anywhere without a network that
addresses end-to-end security and
application performance issues and is
backed by rigid SLAs,” says Wilfred Kwan,
Chief Operating Officer of Reliance
Communications (Enterprise) and Global
Cloud Xchange. “A must-have for
multinational enterprises and OTTs today
is a reliable global network which delivers
carrier-grade, cost-effective performance
coupled with the flexibility needed for next
generation applications.”
At present, corporates and OTTs do not have
too many problems purchasing capacity in
COVER STORY
“HAVING THE RIGHT NETWORK PARTNER WILL BE
A KEY TO REALIZING YOUR DIGITAL BUSINESS
TRANSFORMATION GOALS.”
CLEMENT TEO
SENIOR ANALYST, FORRESTER RESEARCH
developed economies. The same, however,
can’t be said for emerging economies,
where it’s often substandard or woefully
underdeveloped. And that's a problem for
enterprises in its need to satiate bandwidth
hungry strategies worldwide. It’s also a
problem for next generation OTTs looking
to cement a spot in the Emerging Markets
Corridor, an area home to the planet’s
most dynamic economic activity.
Over two billion Internet subscribers
already call the corridor home. Over 70
percent of smartphone growth and 80
percent of global GDP growth will occur
there over the next five years. It's the
beating heart of where multinationals, new
media companies and OTTs will focus
their attention.
The truth and the future are in the numbers:
Facebook’s monthly users surged by 54
percent year-on-year to 1.415 billion.
WhatsApp’s 800 million monthly users
were good for an 80 percent spike and
Google’s massive 9.7 billion mobile and 8.6
billion fixed users averaged out to a 78
percent increase.
Reliance Communications and its subsidiary
Global Cloud Xchange (RCOM/GCX) is
living up to its claim as “a technology
company that sits at the crossroads of
where the future Clouds will migrate.”
Owner of the world’s largest private
subsea cable and domestic fiber systems,
the company already has over 55TB of
useable capacity; 12 world class data
centers; 1,500 points of presence and a
data center footprint in 45 countries, with
a roll out of 20 more Cloud nodes in the
coming year.
“Over the last few years, Isola has been
extremely aggressive in moving our
services to the Cloud, not just from an IT
point of view but also from a business
point of view. Moving our disaster recovery
model into the Cloud is very attractive. All
of our project management tools, which
are very collaborative, are in the Cloud
now,” says Richard Caron, CIO of Isola
Group. “We use GCX for not just dropping
in a circuit into a location in North Carolina
or in Taiwan, but to help us roadmap where
we see ourselves in a year or two or three.”
The RCOM/GCX network spans Mumbai to
Hong Kong to Bangkok to Dubai to San Jose.
The company has also undertaken a
one-year restoration and upgrade of its
data centers in addition to rolling out its
CLOUDX®
platforminkeymarketsworldwide.
RCOM/GCX, which operates in 60 countries
and counts Google, Microsoft, Facebook,
IBM and Cisco as partners and over half
the Fortune 500 as clients, is banking on
the global deployment of its simple-to-use
CLOUD X®
ecosystem where users can
deploy cloud servers and applications and
manage lifecycles online. In addition,
GCX’s CLOUD X®
Fusion is bridging the gap
between public cloud services and private
enterprise networks with direct connectivity
between its global MPLS network and the
leading cloud platforms.
According to Kwan, “GCX is the first
company to push the network up the stack
to enable more efficient and globally
connected orchestration. We are transitioning
to a next generation infrastructure company
that will shape the new convergence to the
Cloud by focusing on: world class
organization; dominant technology; lowest
cost cloud infrastructure and leading edge
products.”
Some say the foundations for the IoT
were laid with the rollout of our
telecommunications networks. But at the
end of the day, it's the cloud networks and
connectivity that will provide the building
blocks of the next stage of our shared
history.
If the revolution is being televised, it pays
to have the network connected.
8 rcom.co.in globalcloudxchange.com
9Quarterly Newsletter | OCTOBER – DECEMBER 2015
Reliance Communications and Jasper, a global Internet of Things platform leader, are teaming up
to help Indian firms manage and monetize next-generation IoT businesses.
This partnership pairs the capabilities of
Reliance’s 11 data center facilities and its
Global Cloud Xchange (Cloud X®
) platform
with Jasper’s global IoT services platform
to enable enterprises to capitalize on IoT
services. This also marks yet another step
forward in delivering the infrastructure and
IoT platform required to facilitate the diverse
array of projects under the Government of
India’s ‘Digital India’ initiative.
“Businesses throughout India — as well as
India’s own infrastructure and services —
are undergoing a massive transformation.
Reliable networks, innovative Cloud
computing and scalable IoT platforms are
critical to enabling this revolution,” said Mr
Bill Barney, CEO, Reliance Communications
(Enterprise) & Global Cloud Xchange. “We
are pleased to team up with Jasper in this
important deployment of IoT services,
enabling businesses across India to build,
implement and go to market faster, while
gaining real-time visibility, control and
service reliability.”
Reliance, Jasper’s sole telecom partner in
India, will anchor the IoT rollout in India,
while the Mumbai-based firm and Jasper
manage the phased roll-out of IoT services
across the world’s most populous democracy.
“India is investing a great deal to empower
citizens and enterprises with cutting-edge
technology and infrastructure, and as a
result, there is a large demand for Cloud
and IoT services,” said Mr Jahangir
Mohammed, founder and Chief Executive
Officer of Jasper. “This partnership allows
us to support enterprises and governments
throughout India in optimizing and automating
every stage of their IoT service lifecycle,
enabling companies to get the most out of
their devices, networks and applications.”
In collaboration with Reliance, the Jasper
Control Center enables businesses to
deliver IoT services that create value for
customers, unlocksrevenue streams and
cements relationships through real-time
intelligence and interaction between client
and company.
Reliance Communications recently launched
five CLOUD X®
nodes in Delhi, Mumbai,
Chennai, Bangalore and Hyderabad. The
nodes provide businesses the capabilities to
support Cloud networking requirements,
including self-provisioning of network
resources and bandwidth-on-demand.
This partnership with Jasper extends
Reliance’s Cloud-based services, providing
Reliance’s 39,000-plus enterprise customers
the ability to quickly and cost-effectively
launch IoT services with the Jasper Control
Center IoT platform.
COVER STORY
RELIANCE AND JASPER PARTNER
TO DELIVER IOT SERVICES ACROSS INDIA AND
MAKE SMART CITIES A REALITY
Bill Barney, CEO, Reliance Communications (Enterprise) & Global Cloud Xchange, Alok Srivastava, President, Group IT and Innovation,
Reliance Group and Lee Cox, Chief Architect, APAC, Jasper, during media briefing in Mumbai
10
GLOBAL CLOUD XCHANGE OFFERS
CLOUD-BASED SECURE WEB GATEWAY
Global Cloud Xchange recently launched a Cloud-based Secure Web Gateway to further provide
protection from infection and comply with company security policies,
when accessing the Internet from a variety of devices.
As part of the Managed Security Portfolio - X-Shield, GCX’s Secure Web Gateway solutions provide a layer of security to protect
against viruses, trojans, worms, and other forms of malicious content by scanning web traffic that passes through a traditional
proxy together, delivering greater protection against malware and potential security threats.
Delivered via the world’s largest security Cloud, GCX’s Cloud-based
Secure Web Gateway now offers the following security services:
Reporting and Logging
Content Filtering
Inline Anti-virus & Anti-spyware
Web Access Control
Behavioral Analysis
Cloud Application Controls
SSL Inspection, Interception & Root Cause Analysis
Advanced Threat Protection
Log Streaming Service
Dedicated Proxy Port
By integrating a Cloud-based Secure Web Gateway into the
GCX-provided network, enterprise can benefit:
Secure mobile employees across devices, location and timezone
Enforce unified global security policies in real time
Control the spiraling cost of backhauling internet traffic
Gain real time analytics and threat visibility across the network
GCX’s Cloud-based and Zscaler-powered Secure
Web Gateway sees all Internet-bound traffic
scanned bi-directionally for a range of threats in
the world’s largest security cloud with clean
traffic delivered back to the user regardless of
where in the world they are.
rcom.co.in globalcloudxchange.com
PRODUCT UPDATE
CLOUD-BASED SECURE WEB GATEWAY*:
* powered by Zscaler
CLOUD-BASED SECURE WEB GATEWAY FEATURES WHAT IS X-SHIELD?
A fully-managed security solution designed to
work with each customer’s particular network
environment
Multi-layers of security built into every system,
process and piece of network architecture
Multiple security platforms utilized such as
Cisco, Juniper, Fortinet, Checkpoint, Bluecoat
to ensure adherence to industry best practices
A choice of Standard (Firewall, Remote access,
Proxy and Malware scanning) and Enhanced
(Firewall, Intrusion Prevention, Log Retention
and Log Monitoring) offerings
Single interface for deployment and management
of network and security services
Centralized monitoring and management of
policies to provide on demand security and
reports in compliance with industry standards
Wide geographic reach with services offered in
160 countries
11
INDUSTRY PERSPECTIVE
Quarterly Newsletter | OCTOBER – DECEMBER 2015
Translate this concept into the corporate world and the reality is
somewhat different. Having fully embraced the concept of “Cloud”
for the advantages like agility and speed to market it delivers,
enterprises are now finding that the network connecting them to
key applications in the Cloud is mostly outside of their control.
It is true that by selecting the right Internet Service Providers
(ISPs) it is possible to reduce the number of “hops” it takes for
traffic to move from the end-user to a Cloud application, however
what happens when that connection doesn’t deliver the
application performance that is expected (or even required to
work properly)? Can an IT Manager ask their ISP to “fix the
Internet” and resolve their performance issues? Isn’t the Internet
a “best-efforts” network based fundamentally on “net neutrality”
that does not allow different types of traffic to be treated
differently?
This is partially true. But even though we use a single term to
refer to the globally inter-connected networks that we call “the
Internet”, individual provider’s networks are engineered in vastly
different ways and inter-connections change on a regular basis.
This can have a disastrous effect on applications hosted in the
Cloud.
There are a number of solutions that enterprises can adopt to
ensure their investment in Cloud delivers the expected value.
Firstly they can select an ISP that has direct connections to
Cloud providers and with a global backbone to carry Cloud traffic
to all the markets the enterprise operates in. This solution
ensures traffic between end-users and Cloud applications does
not leave the ISP backbone, therefore avoiding bottlenecks and
inefficient routing which are typical of ever-changing peerings on
the Internet traffic. However, connectivity remains “best-efforts”
and lacks the performance guarantees to provide peace-of-mind.
Alternatively, enterprises can look at direct private connections
to Cloud providers via their corporate network. Extensions such
as these from private network to Cloud are backed by SLAs and
performance guarantees similar to those associated with
connecting into traditional data centers. The advantage of
private direct connections is that they can be delivered from
within the enterprise network to the immediate benefit of all
remote locations connected to the WAN, and opened up as if the
Cloud platform was “on-net”. And because the Cloud platform
connects on a private basis, it increases the security and
minimizes the risk of malicious attacks such as DDoS.
A further consideration when migrating applications to the
Cloud is data protection and compliance. A recent ruling of the
European Court of Justice declared the data transfer agreement
between US and Europe, which is known as “Safe Harbor”,
invalid. This ruling is likely to have wide implications on how
end-user data is processed and where it is stored within the
Cloud. The most likely outcome is that enterprises with
European operations will have to ensure critical end-user data
remain within Europe.
Cloud Service Providers (CSPs) will have to ensure they are
transparent with their processes for storing and handling
end-user information and will need to clearly specify and control
where the data physically resides. The implication is that, due to
the dynamic nature of the Internet, enterprises connecting to the
Cloud will be increasingly reliant on private connections to their
CSPs to ensure end to end control of personal data.
So no matter how extensive or critical your deployment is, a
successful Cloud strategy is not just about choosing the right
architecture and Cloud provider. You need the right connectivity
too!
In a world of always connected people and devices, access to applications and content is taken for granted.
After all, isn’t the Internet the most extensive and resilient network?
And aren’t the connections on all our devices becoming faster and faster?
THE SIGNIFICANCE OF NETWORK ON
NEXT GENERATION CLOUD
by Ugo Migliorini
12
UPCOMING EVENTS
CAPACITY EUROPE
2–4 NOVEMBER 2015
PARIS, FRANCE
THE FURTURE OF BANKING
AND FINANCE SERVICES
10–11 NOVEMBER 2015
SYDNEY, AUSTRALIA
FINANCE &
INVESTMENT FORUM
12 NOVEMBER 2015
HONG KONG
ROTARY
CHARITY REGATTA
13 NOVEMBER 2015
SYDNEY, AUSTRALIA
APEC 2015 CEO SUMMIT
16-18 NOVEMBER 2015
MANILA, PHILIPPINES
PTC 2016
17-20 JANUARY 2016
HONOLULU, HAWAII
rcom.co.in globalcloudxchange.com
EVENTS
10–11 SEPTEMBER 2015
RCOM (Enterprise) & GCX CEO Bill Barney shared his views on the
significance of data centers and networks on Cloud computing at
Singapore’s Spectrum Futures on September 10-11.
Industry heavy weights converged at the two-day event to share
ideas about digital inclusion; business models; the role of mobile,
satellite and unmanned aerial vehicle networks; long haul and
Cloud computing roles; and new ways of releasing, managing
and expanding spectrum.
Spectrum Futures is organized by the Pacific Telecommunications
Council (PTC), the leading professional organization promoting the
advancement and commercial use of information and
communication technologies, services, policies, and knowledge
to benefit the Pacific region.
THE VITAL ROLE OF NETWORKS IN
CLOUD COMPUTING AT SPECTRUM FUTURES
9–10 SEPTEMBER
GCX’s President of Asia Pacific Fabrizio Civitarese delivered a
keynote speech to Submarine Networks World in Singapore on
September 9.
Civitarese’s “Embracing the Cloud – How can submarine networks
maximize their offerings” delved into Cloud opportunities for
telcos and how networks must transform in the face of
burgeoning application-driven capacity consumption.
Later, Civitarese joined Terabit Consulting, Xtera Communications,
NEXTDC and Ciena executives for panel discussion “Preparing
for the hyper-connected future and adapting to the web-scale effect”
to deal with Internet traffic growth and capacity needs.
Submarine Networks World is the largest annual conference for
leaders of subsea communications to explore the strategy,
innovation, technology and partnerships driving the growth of
their global community.
EMBRACING THE CLOUD
AT SUBMARINE NETWORKS WORLD
3 SEPTEMBER 2015
GCX customers took a journey into the Cloud a giant leap further
by manning the jump seats of Boeing 737, 767, and the Queen of
the Skies, 747, flight simulators at Frankfurt’s Lufthansa Flight
Training Center on September 3.
One of the most state-of-the-art training centers in international
aviation, the facility encourages civilians to trade their Business
Class Flatbeds for a day-long jaunt behind the joystick.
“ENTER THE CLOUD “
AT LUFTHANSA FLIGHT TRAINING CENTER
14–15 SEPTEMBER 2015
GCX headed to Dubai on September 14-15 for Telecoms World
Middle East 2015. The 12th incarnation of the event housed the
region’s most innovate leaders under one roof to discuss the
latest happenings in the networks, digital services, customer
experience and wholesale ecosystems.
TELECOMS WORLD MIDDLE EAST
29-30 SEPTEMBER 2015
GCX Europe team members attended Capacity Eurasia in Istanbul
on September 29-30. The annual showcase brings together a
mix of more than 350 telecommunications, data center vendors,
investors, content providers and start-up executives from across
the region.
CAPACITY EURASIA
EMEA
GERMANY
VANCO GmbH
Triforum Haus A1,
Frankfurter Strasse 233,
63263 Neu-Isenburg
Germany
BELGIUM
Regus
Brussels Airport
Pegasuslaan 5
B-1831 Diegem
Belgium
EGYPT
Nile City Towers
North Tower, 23rd Floor
Cornish El Nil,
P.O.Box 14, 11624
Cairo, Egypt
FRANCE
Immeuble Le Colisée,
8 avenue de l'Arche
92419 Courbevoie Cedex
France
SWEDEN
Grev Turegatan 18
SE- 114 46
Stockholm
Sweden
UNITED ARAB EMIRATES
(Jebel Ali Branch) Building # ZF08
Near R/A12 Jebel Ali Free Zone - North
P.O. Box 30440
Dubai U.A.E.
UNITED ARAB EMIRATES
(Dubai Branch) Al Masaood Building
7th Floor, Al Maktoum Street
P.O. Box 30440
Dubai U.A.E.
UNITED KINGDOM
Units 5&6, Great West Plaza
Riverbank Way, Brentford
TW8 9RE
United Kingdom
SWITZERLAND
Förrlibuckstrasse 30
8005 Zurich
Switzerland
ITALY
Torre Tonda
P.zza Don Mapelli, 1
20099 Sesto San Giovanni
Milano
Italy
THE NETHERLANDS
Kruisweg 829 A
2132 NG Hoofddorp
The Netherlands
SPAIN
Parque Empresarial San Fernando
Edificio Europa, Planta Baja
28830 San Fernando de Henares
Madrid
Spain
TAIWAN
4th Floor, No.200 Section 1
Keelung Road, Taipei
Taiwan
INDIA
D.A.K.C
H Block, Thane Belapur Road
Koparkhairane
Navi Mumbai – 400710
India
ASIA-PACIFIC
AUSTRALIA
Level 8, 54, Miller Street,
North Sydney, NSW 2060
Australia
JAPAN
Sawada Kojimachi Bldg. 5F
1-10, Kojimachi, Chiyoda-ku
Tokyo 102-0083
Japan
CHINA
Twin Towers (East), 10th floor, B12
Jianguomenwai Ave, Chao Yang District,
Beijing 100022
China
SOUTH KOREA
Suite 2303, City Air Tower, 36,
Teheran-ro, 87-gil, Gangnam-gu,
Seoul (135-973)
Korea
HONG KONG
Suite 3901-02, 39/F
Lippo Centre, Tower Two
89 Queensway
Hong Kong
SINGAPORE
67 Ubi Avenue 1
#06-01 North Wing
Singapore 408942
USA
BOSTON
470 Atlantic Avenue
4th floor
Boston, MA 02210
USA
CHICAGO
200 S Wacker Drive
Suite 1350
Chicago, IL 60606
USA
DENVER
Suite 2-130
2000 S Colorado Blvd
Denver, CO 80222
USA
PHILADELPHIA
111 Presidential Blvd.
Suite 227
Bala Cynwyd, PA 19004
USA
RESTON
12020 Sunrise Valley Drive
Suite 210
Reston, VA 20191
USA
SAN FRANCISCO
999 Bayhill Drive
Suite 160
San Bruno, CA 94066
USA
NEW YORK
600 3rd Avenue
7th Floor
New York, NY 10016
USA
OUR OFFICE LOCATIONS
Global Cloud Xchange - Newsletter-Q4 2015

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Global Cloud Xchange - Newsletter-Q4 2015

  • 1. QUARTERLY REVIEWOCTOBER - DECEMBER 2015 THE QUIET REVOLUTION IN BITS AND BYTES... GLOBAL CLOUD XCHANGE RAMPS UP OCEANIA FOOTPRINT WITH NEW POINTS OF PRESENCE ACROSS AUSTRALIA AND NEW ZEALAND P.2 ZSCALER PARTNERS WITH GLOBAL CLOUD XCHANGE TO BOOST INTERNET SECURITY FOR ENTERPRISES GLOBALLY P.3 GLOBAL CLOUD XCHANGE EXPANDS SINGAPORE-INDIA CONNECTIVITY TO SUPPORT DIGITAL TRANSFORMATION AND ECONOMIC GROWTH OF INDIA P.4 NEW GCX LEADERSHIP IN THE MEA REGION P.4
  • 2. 17–20 January 2016 Hilton Hawaiian Village® Waikiki Beach Resort | Honolulu, Hawaii PTC's annual conference is the Asia-Pacific's premier telecommunications event. Now in its 38th year, the annual conference is a strategic springboard for the global telecommunications industry. The Conference provides all attendees with a three-day platform to focus on planning, networking, and discovering what the new year will bring. Reimagining Telecoms will explore how ecosystem participants must reshape their strategies, revenue models, products and services, processes, customer relationships and regulatory strategies, and how every industry and organization adapts to an era of communications and computing abundance. FEATURED KEYNOTES MONDAY 18 JANUARY 2016 HOULIN ZHAO Secretary-General, ITU Switzerland HUGH BRADLOW Chief Scientist, Telstra Australia KATSUMI NAKATA Senior EVP, NTT Communications Japan VINTON CERF VP & Chief Internet Evangelist, Google USA TUESDAY 19 JANUARY 2016 BILL BARNEY CEO, Reliance Communications (Enterprise) & Global Cloud Xchange Hong Kong, SAR China JILL SINGER VP, National Security, AT&T Government Solutions USA WEDNESDAY 20 JANUARY 2016 KOICHI SUZUKI Chairman & Chief Executive Officer, Internet Initiative Japan Inc. Japan GREG WYLER Founder, OneWeb USA REGISTER NOW AT PTC.ORG 914 Coolidge Street | Honolulu, HI 96826-3085 | ptc.org | ptc16@ptc.org
  • 3. EDITORIAL TEAM Executive Editor: Lorain Wong Editor: Genevieve Li Creative Director: Roger Margido Proeis Contributor: Cain Nunns Design: Aaron Chan Production: Jennifer Bao BILL BARNEY Chief Executive Officer RCOM (Enterprise) & GCX PAGE 12 PAGE 2-4 PAGE 10 PAGE 6-9 PAGE 11 CONTENTS DISCLAIMER Quarterly Review is published quarterly by Global Cloud Xchange Please email your feedback & suggestions to GCXcommunications@globalcloudxchange.com For additional information on RCOM & GCX, please visit our website: rcom.co.in | globalcloudxchange.com © 2015 Global Cloud Xchange All rights reserved MESSAGE FROM As we step into the next era where game-changers are innovators creating new products and services which feed into smart cities, smart businesses and smart homes, aligning with the right network partner is mission critical to digital transformation. In this issue of RCOM/GCX Quarterly Review, we will take you on a journey into The Quiet Revolution where change is happening in bits and bytes, where the network must be pushed up the stack to enable more efficient, globally connected orchestration into the Cloud (see cover story on page 6). Over the past quarter, we have continued to shape our business and product offerings in alignment with mission-critical market requirements. With security scoring high in key mandates for next generation Cloud solutions, GCX recently announced a partnership with Zscaler to boost Internet security for enterprises globally as more applications and solutions are being driven into the Cloud (page 3). We have also embarked on a journey with Jasper to help companies in India manage and monetize next-generation IoT businesses, facilitating new opportunities supporting the “Digital India” initiative (page 9). To further support India’s growth ambitions, GCX recently expanded our Singapore-India connectivity. The new capacity on the TIC cable will interconnect with RCOM’s established stable of data centers, connected by India’s largest terrestrial fiber network and the world’s largest privately owned subsea cable system (page 4). We are also ramping up our Oceania footprint with four new Points of Presence (PoPs) across Australia and New Zealand (page 2). Thank you for your continued support of RCOM and GCX. We look forward to new opportunities to work with your organization in providing services to meet your network and Cloud requirements. Best regards, Bill NEWS COVER STORY PRODUCT UPDATE INDUSTRY PERSPECTIVE EVENTS
  • 4. GLOBAL CLOUD XCHANGE RAMPS UP OCEANIA FOOTPRINT WITH NEW POINTS OF PRESENCE ACROSS AUSTRALIA AND NEW ZEALAND Global Cloud Xchange has expanded its global network with four new Points of Presence (PoPs) and an upgrade of its network to and across Australia and New Zealand, providing enhanced coverage and increased diversity options to address the growing demand for premium global connectivity options in the region. “Australia and New Zealand are known for the early adoption of new technologies. With Cloud Computing changing the business ecosystem, Enterprises face a pressing need for secure global capabilities for mission-critical applications,” said Wilfred Kwan, Chief Operating Office of RCOM (Enterprise) and Global Cloud Xchange. “The GCX PoPs in Oceania backed by our global infrastructure allow businesses to seamlessly access our Network and Cloud solutions everywhere.” “Our expansion across key data centres in Australia and New Zealand further enhances our Global Network and Hybrid-Cloud capabilities to meet the ever-increasing demand for global collaboration, the adoption of Cloud, and open up new markets for our customers,” said Dave Pearson, Managing Director of Australia and New Zealand, Global Cloud Xchange. “ANZ based Enterprises can now securely connect to our Global Network and access public cloud providers worldwide.” The GCX Global Network is distinguished by its unmatched geographic coverage and ability to provide both subsea and terrestrial connectivity to major telecommunications hubs fully supported by two redundant global network operation centres. Our network connects many of these telecommunications hubs across the globe, from the developed markets in the U.S. and Europe to the key emerging markets in the Middle East and Asia, including India and China. AUCKLAND SYDNEYPERTH MELBOURNE 2 rcom.co.in globalcloudxchange.com NEWS
  • 5. Zscaler, the Internet security company and Global Cloud Xchange (GCX) have entered a partnership that combines GCX’s managed security solutions with Zscaler’s Internet Security Platform, which GCX will offer to enterprises and new media companies across the globe in order to accelerate the adoption and deployment of Cloud services. Traditionally employees worked from fixed locations, accessing systems running in corporate data centers. Now that employees are increasingly working outside of the office on mobile devices and with greater adoption of consumer public and private cloud applications, security appliances have become “blind” to the majority of today’s Internet activity – creating major security gaps. To keep pace with organizations rapidly migrating to the Cloud, GCX has further enhanced the performance and scale of its network by combining it with Zscaler’s Internet Security Platform, to provide security for the ‘Everywhere Enterprise’. This enhancement to GCX’s existing portfolio of managed security solutions will make it safe for organizations worldwide to deploy new, cost-effective cloud services in ever evolving IT environments. ”As enterprises continue to mobilize and expand into new geographic markets, they require a consistent and secure environment that is both reliable and agile enough to face Twenty-first Century threats,” said Braham Singh, SVP of Global Product Management, Reliance Communications (Enterprise) & Global Cloud Xchange. “By partnering with Zscaler, we further enhance our security offerings, enabling enterprises to secure corporate data and intellectual property from cyberthreats while maximizing their security investment. This is an important milestone in our commitment to deliver improved security and threat visibility to businesses worldwide.” Craig Hicks-Frazer, Vice President of Worldwide Channels at Zscaler explains, “The 1990’s idea of using security appliances installed in a data center no longer makes sense now that employees are predominantly working with Cloud and mobile applications. If your applications are moving to the Cloud, your security must also be in the Cloud to keep your organization safe.” Hicks-Frazer concludes: “By working together with GCX, we have an opportunity to deliver advanced Internet security to large enterprises and new media companies as they look towards the Cloud to improve the productivity and agility of their organizations.” Deploy unified, dynamic and inline security that can inspect all employee traffic to and from the Internet Provide sandboxing and advanced persistent threat (APT) protection that blocks the most dangerous threats before they reach company networks Guarantee key business application performance over managed network by dynamically selecting the best network path using real-time measurement of traffic conditions, availability and application characteristics Deliver complete visibility on application usage and performance over the managed network. THE COMBINED APPROACH FROM GCX AND ZSCALER’S SECURITY AS A SERVICE PLATFORM ALLOWS ORGANIZATIONS TO: 3Quarterly Newsletter | OCTOBER - DECEMBER 2015 ZSCALER PARTNERS WITH GLOBAL CLOUD XCHANGE TO BOOST INTERNET SECURITY FOR ENTERPRISES GLOBALLY NEWS
  • 6. GLOBAL CLOUD XCHANGE EXPANDS SINGAPORE-INDIA CONNECTIVITY TO SUPPORT DIGITAL TRANSFORMATION AND ECONOMIC GROWTH OF INDIA Global Cloud Xchange (GCX) recently announced the expansion of Singapore- India connectivity to a broader base of global enterprises and carriers, to meet soaring bandwidth demands of new cloud based applications and services. GCX has acquired capacity on the TIC cable between Singapore and Chennai, which will be extended across GCX’s industry leading Indian network. The terrestrial and submarine network will play a key role in Reliance's expansion of its Cloud Xchange (CLOUD X® ) nodes. “The rapid adoption of e-commerce and Internet access have contributed to robust demand for bandwidth and the added capacity will complement our GCX global network infrastructure to deliver next generation connectivity services across the emerging markets corridor ,” said Bill Barney, CEO of Reliance Communications (Enterprise) and GCX. “This additional capacity will be key catalyst to accelerate Cloud deployment and drive business model innovation across India.” Based on current 100G technology, GCX will deliver significant capacity on this crucial route, while leaving room expand further if needed. The new capacity will interconnect with RCOM’s established stable of data centers, connected by India's largest terrestrial fiber network and the world’s largest privately owned subsea cable system. While RCOM’s infrastructure already constitutes a vital core of India's digital backbone, the enhanced connectivity will deliver more still. “This will be a mission- critical component in the digital transformation of India and its connectivity to the world,” Barney added. 4 rcom.co.in globalcloudxchange.com NEWS NEW GCX LEADERSHIP IN THE MEA REGION VINEET VERMA has been appointed President of Middle East & Africa (MEA), responsible for leading the company’s growth and corporate strategies across the MEA region. Mr. Verma joined the Reliance Group in 1996 and held various leadership roles across the business in operations, product management and business strategy. Most recently, he served as Head of Strategy and Corporate Development of GCX, where he focused on identifying and evaluating growth opportunities across the company, as well as leading key strategic initiatives and building long term partnerships in the MEA region. Earlier, Mr. Verma served as Head of Product and Managed Solutions of GCX, where he was responsible for driving product development and managing the global operations team. Mr. Verma is an engineering graduate from Indian Institute of Technology in Roorkee, India and has completed the Executive Management Program from Indian Institute of Management, Bangalore, India. SINGAPORE CHENNAI THIRUVANANTHAPURAM BANGALORE HYDERABAD MUMBAI NEW DELHI
  • 7. THECLOUD, REVOLUTIONIZEDWith unsurpassed strength in our global network assets and managed services expertise, Global Cloud Xchange is a leading edge technology company that sits at the crossroads of where the future Clouds will migrate. WWW.GLOBALCLOUDXCHANGE.COM
  • 8. NEWS 6 COVER STORYCOVER STORY rcom.co.in globalcloudxchange.com THE QUIET REVOLUTION IN BITS AND BYTES... WE ARE IN THE MIDST OF A REVOLUTION – BUT MOST OF US DON’T KNOW IT. There are no tanks rolling through broken roads in shattered cities. No fiery protests of the hundreds of thousands of the committed and the affected. No changes of banknote portraits. It’s so quiet that people won’t realize what happened until it’s already changed their lives. This revolution has been televised. It’s just that few people are watching. Welcome to the Internet of Things (IoT). Built on the bedrock of Cloud computing and networks of data-gathering sensors, it will change how we conduct business, invest, plan, consume, educate, heal and live. Things will change us in ways we have yet to imagine. Before long, sensor networks and IoT systems
  • 9. 7 continued, page 8 Quarterly Newsletter | OCTOBER - DECEMBER 2015 COVER STORY THERE WILL BE AN INCREASED NEED FOR BETTER PLANNING OF BANDWIDTH OPTIMIZATION AND MORE AUSTERE TRAFFIC MANAGEMENT. will be communicating, assessing and making decisions without human input. The possibilities are endless. A game-changer of not only what we dream up today, but an avalanche of newly created products and services at the nexus of tomorrow’s fresh ideas. Already billions of devices from wearable health bracelets, to logistics, to agricultural irrigation systems to electrical grids, to a dizzying platter of industrial machinery and manufacturing systems to parking meters are part of an overarching ecosystem of commerce, industry, civil planning and consumerism. Urban planners are just one group salivating over the possibilities. Entire Smart Cities and Communities are being designed from South Korea’s Songdo – housing interactive TVs and automated trash tracking – to India, where administrators of the world’s largest democracy announced an ambitious plan to roll out 100 smart cities by 2020. And we’re just getting started… Research consultancy IDC says: “A transformation is underway that will see the worldwide market for IoT solutions grow from $1.9 trillion in 2013 to $7.1 trillion in 2020.” Cisco expects IoT's market value to grow to $14 trillion by 2022. Research outfit Gartner agrees: “The enormous number of devices, coupled with the sheer volume, velocity and structure of IoT data, creates challenges, particularly in the areas of security, data, storage management, servers and the data center network, as real-time business processes are at stake.” Gartner says that 2015 growth of connected devices will surge by 30 percent alone, while IDC predicts that IoT will grow to 30 billion Things by 2020, far outstripping the number of smartphones, smart TVs, tablets, wearable computers, and PCs combined. But there are ominous signs on the horizon as we are staring down the barrel of choking capacity. The bandwidth gap, the difference between needed capacity and what is available, is not only already sizeable but growing by the day. In the coming decade, IoT will cause the bandwidth gap to balloon out of control. Forget the flood, Things will introduce a virtual tsunami of traffic to networks. Companies, and Over the Top (OTT) services in particular, will have to deal with massive amounts of data streaming in from an ever-growing stable of devices. There will be an increased need for better planning of bandwidth optimization and more austere traffic management. Everybody wants to get bigger, faster, stronger and smarter by ramping up productivity and efficiency, while slashing fat from bottom lines. “Successful enterprises today require two capabilities: accommodation, and speed. The latter has long been a requirement for firms in increasingly global and competitive markets. Early cloud adopters saw immediate ramp up gains as far back as two years ago,” says Ross O’Brien, Director of the Economist Corporate Network. “We have only just begun to see the real impact that the Internet of Things will have on the way firms do business. Accommodation is the primary capability of a successful firm: the accommodation of multiple operating environments to successfully drive online business, and the ability to accommodate massive amounts of data to harness business insight.” For an increasing number of OTT managers that means switching to the Cloud as the cornerstone of their IT backbone – but one that is buttressed by a premium network that unites these cloud applications. It’s this network that is key. “The primary benefit is agility. It’s a core principle of a digital business. While agility can be inherent in business applications, the underlying infrastructure must be just as flexible. Cloud computing services can enhance your business agility by helping you optimize your business processes, internal skills, and organizational structure — and can help your business quickly respond to changes in the market itself. The greatest power lies in the intersections of these enhancements. Having the right network partner will be a key to realizing your digital business transformation goals,” says Clement Teo, Senior Analyst of Forrester Research. About 54 percent of respondents to the Frost & Sullivan’s 2014 Cloud Survey indicated that the only reason they hadn’t moved to the Cloud was due to fears over network dependability. The Internet dishes up that connectivity, but little else. It scores poorly for guaranteeing data delivery, quality of service and security. Much needed service-level agreements (SLAs) are non-existent. “The Cloud is the way to go. But it’s not going anywhere without a network that addresses end-to-end security and application performance issues and is backed by rigid SLAs,” says Wilfred Kwan, Chief Operating Officer of Reliance Communications (Enterprise) and Global Cloud Xchange. “A must-have for multinational enterprises and OTTs today is a reliable global network which delivers carrier-grade, cost-effective performance coupled with the flexibility needed for next generation applications.” At present, corporates and OTTs do not have too many problems purchasing capacity in
  • 10. COVER STORY “HAVING THE RIGHT NETWORK PARTNER WILL BE A KEY TO REALIZING YOUR DIGITAL BUSINESS TRANSFORMATION GOALS.” CLEMENT TEO SENIOR ANALYST, FORRESTER RESEARCH developed economies. The same, however, can’t be said for emerging economies, where it’s often substandard or woefully underdeveloped. And that's a problem for enterprises in its need to satiate bandwidth hungry strategies worldwide. It’s also a problem for next generation OTTs looking to cement a spot in the Emerging Markets Corridor, an area home to the planet’s most dynamic economic activity. Over two billion Internet subscribers already call the corridor home. Over 70 percent of smartphone growth and 80 percent of global GDP growth will occur there over the next five years. It's the beating heart of where multinationals, new media companies and OTTs will focus their attention. The truth and the future are in the numbers: Facebook’s monthly users surged by 54 percent year-on-year to 1.415 billion. WhatsApp’s 800 million monthly users were good for an 80 percent spike and Google’s massive 9.7 billion mobile and 8.6 billion fixed users averaged out to a 78 percent increase. Reliance Communications and its subsidiary Global Cloud Xchange (RCOM/GCX) is living up to its claim as “a technology company that sits at the crossroads of where the future Clouds will migrate.” Owner of the world’s largest private subsea cable and domestic fiber systems, the company already has over 55TB of useable capacity; 12 world class data centers; 1,500 points of presence and a data center footprint in 45 countries, with a roll out of 20 more Cloud nodes in the coming year. “Over the last few years, Isola has been extremely aggressive in moving our services to the Cloud, not just from an IT point of view but also from a business point of view. Moving our disaster recovery model into the Cloud is very attractive. All of our project management tools, which are very collaborative, are in the Cloud now,” says Richard Caron, CIO of Isola Group. “We use GCX for not just dropping in a circuit into a location in North Carolina or in Taiwan, but to help us roadmap where we see ourselves in a year or two or three.” The RCOM/GCX network spans Mumbai to Hong Kong to Bangkok to Dubai to San Jose. The company has also undertaken a one-year restoration and upgrade of its data centers in addition to rolling out its CLOUDX® platforminkeymarketsworldwide. RCOM/GCX, which operates in 60 countries and counts Google, Microsoft, Facebook, IBM and Cisco as partners and over half the Fortune 500 as clients, is banking on the global deployment of its simple-to-use CLOUD X® ecosystem where users can deploy cloud servers and applications and manage lifecycles online. In addition, GCX’s CLOUD X® Fusion is bridging the gap between public cloud services and private enterprise networks with direct connectivity between its global MPLS network and the leading cloud platforms. According to Kwan, “GCX is the first company to push the network up the stack to enable more efficient and globally connected orchestration. We are transitioning to a next generation infrastructure company that will shape the new convergence to the Cloud by focusing on: world class organization; dominant technology; lowest cost cloud infrastructure and leading edge products.” Some say the foundations for the IoT were laid with the rollout of our telecommunications networks. But at the end of the day, it's the cloud networks and connectivity that will provide the building blocks of the next stage of our shared history. If the revolution is being televised, it pays to have the network connected. 8 rcom.co.in globalcloudxchange.com
  • 11. 9Quarterly Newsletter | OCTOBER – DECEMBER 2015 Reliance Communications and Jasper, a global Internet of Things platform leader, are teaming up to help Indian firms manage and monetize next-generation IoT businesses. This partnership pairs the capabilities of Reliance’s 11 data center facilities and its Global Cloud Xchange (Cloud X® ) platform with Jasper’s global IoT services platform to enable enterprises to capitalize on IoT services. This also marks yet another step forward in delivering the infrastructure and IoT platform required to facilitate the diverse array of projects under the Government of India’s ‘Digital India’ initiative. “Businesses throughout India — as well as India’s own infrastructure and services — are undergoing a massive transformation. Reliable networks, innovative Cloud computing and scalable IoT platforms are critical to enabling this revolution,” said Mr Bill Barney, CEO, Reliance Communications (Enterprise) & Global Cloud Xchange. “We are pleased to team up with Jasper in this important deployment of IoT services, enabling businesses across India to build, implement and go to market faster, while gaining real-time visibility, control and service reliability.” Reliance, Jasper’s sole telecom partner in India, will anchor the IoT rollout in India, while the Mumbai-based firm and Jasper manage the phased roll-out of IoT services across the world’s most populous democracy. “India is investing a great deal to empower citizens and enterprises with cutting-edge technology and infrastructure, and as a result, there is a large demand for Cloud and IoT services,” said Mr Jahangir Mohammed, founder and Chief Executive Officer of Jasper. “This partnership allows us to support enterprises and governments throughout India in optimizing and automating every stage of their IoT service lifecycle, enabling companies to get the most out of their devices, networks and applications.” In collaboration with Reliance, the Jasper Control Center enables businesses to deliver IoT services that create value for customers, unlocksrevenue streams and cements relationships through real-time intelligence and interaction between client and company. Reliance Communications recently launched five CLOUD X® nodes in Delhi, Mumbai, Chennai, Bangalore and Hyderabad. The nodes provide businesses the capabilities to support Cloud networking requirements, including self-provisioning of network resources and bandwidth-on-demand. This partnership with Jasper extends Reliance’s Cloud-based services, providing Reliance’s 39,000-plus enterprise customers the ability to quickly and cost-effectively launch IoT services with the Jasper Control Center IoT platform. COVER STORY RELIANCE AND JASPER PARTNER TO DELIVER IOT SERVICES ACROSS INDIA AND MAKE SMART CITIES A REALITY Bill Barney, CEO, Reliance Communications (Enterprise) & Global Cloud Xchange, Alok Srivastava, President, Group IT and Innovation, Reliance Group and Lee Cox, Chief Architect, APAC, Jasper, during media briefing in Mumbai
  • 12. 10 GLOBAL CLOUD XCHANGE OFFERS CLOUD-BASED SECURE WEB GATEWAY Global Cloud Xchange recently launched a Cloud-based Secure Web Gateway to further provide protection from infection and comply with company security policies, when accessing the Internet from a variety of devices. As part of the Managed Security Portfolio - X-Shield, GCX’s Secure Web Gateway solutions provide a layer of security to protect against viruses, trojans, worms, and other forms of malicious content by scanning web traffic that passes through a traditional proxy together, delivering greater protection against malware and potential security threats. Delivered via the world’s largest security Cloud, GCX’s Cloud-based Secure Web Gateway now offers the following security services: Reporting and Logging Content Filtering Inline Anti-virus & Anti-spyware Web Access Control Behavioral Analysis Cloud Application Controls SSL Inspection, Interception & Root Cause Analysis Advanced Threat Protection Log Streaming Service Dedicated Proxy Port By integrating a Cloud-based Secure Web Gateway into the GCX-provided network, enterprise can benefit: Secure mobile employees across devices, location and timezone Enforce unified global security policies in real time Control the spiraling cost of backhauling internet traffic Gain real time analytics and threat visibility across the network GCX’s Cloud-based and Zscaler-powered Secure Web Gateway sees all Internet-bound traffic scanned bi-directionally for a range of threats in the world’s largest security cloud with clean traffic delivered back to the user regardless of where in the world they are. rcom.co.in globalcloudxchange.com PRODUCT UPDATE CLOUD-BASED SECURE WEB GATEWAY*: * powered by Zscaler CLOUD-BASED SECURE WEB GATEWAY FEATURES WHAT IS X-SHIELD? A fully-managed security solution designed to work with each customer’s particular network environment Multi-layers of security built into every system, process and piece of network architecture Multiple security platforms utilized such as Cisco, Juniper, Fortinet, Checkpoint, Bluecoat to ensure adherence to industry best practices A choice of Standard (Firewall, Remote access, Proxy and Malware scanning) and Enhanced (Firewall, Intrusion Prevention, Log Retention and Log Monitoring) offerings Single interface for deployment and management of network and security services Centralized monitoring and management of policies to provide on demand security and reports in compliance with industry standards Wide geographic reach with services offered in 160 countries
  • 13. 11 INDUSTRY PERSPECTIVE Quarterly Newsletter | OCTOBER – DECEMBER 2015 Translate this concept into the corporate world and the reality is somewhat different. Having fully embraced the concept of “Cloud” for the advantages like agility and speed to market it delivers, enterprises are now finding that the network connecting them to key applications in the Cloud is mostly outside of their control. It is true that by selecting the right Internet Service Providers (ISPs) it is possible to reduce the number of “hops” it takes for traffic to move from the end-user to a Cloud application, however what happens when that connection doesn’t deliver the application performance that is expected (or even required to work properly)? Can an IT Manager ask their ISP to “fix the Internet” and resolve their performance issues? Isn’t the Internet a “best-efforts” network based fundamentally on “net neutrality” that does not allow different types of traffic to be treated differently? This is partially true. But even though we use a single term to refer to the globally inter-connected networks that we call “the Internet”, individual provider’s networks are engineered in vastly different ways and inter-connections change on a regular basis. This can have a disastrous effect on applications hosted in the Cloud. There are a number of solutions that enterprises can adopt to ensure their investment in Cloud delivers the expected value. Firstly they can select an ISP that has direct connections to Cloud providers and with a global backbone to carry Cloud traffic to all the markets the enterprise operates in. This solution ensures traffic between end-users and Cloud applications does not leave the ISP backbone, therefore avoiding bottlenecks and inefficient routing which are typical of ever-changing peerings on the Internet traffic. However, connectivity remains “best-efforts” and lacks the performance guarantees to provide peace-of-mind. Alternatively, enterprises can look at direct private connections to Cloud providers via their corporate network. Extensions such as these from private network to Cloud are backed by SLAs and performance guarantees similar to those associated with connecting into traditional data centers. The advantage of private direct connections is that they can be delivered from within the enterprise network to the immediate benefit of all remote locations connected to the WAN, and opened up as if the Cloud platform was “on-net”. And because the Cloud platform connects on a private basis, it increases the security and minimizes the risk of malicious attacks such as DDoS. A further consideration when migrating applications to the Cloud is data protection and compliance. A recent ruling of the European Court of Justice declared the data transfer agreement between US and Europe, which is known as “Safe Harbor”, invalid. This ruling is likely to have wide implications on how end-user data is processed and where it is stored within the Cloud. The most likely outcome is that enterprises with European operations will have to ensure critical end-user data remain within Europe. Cloud Service Providers (CSPs) will have to ensure they are transparent with their processes for storing and handling end-user information and will need to clearly specify and control where the data physically resides. The implication is that, due to the dynamic nature of the Internet, enterprises connecting to the Cloud will be increasingly reliant on private connections to their CSPs to ensure end to end control of personal data. So no matter how extensive or critical your deployment is, a successful Cloud strategy is not just about choosing the right architecture and Cloud provider. You need the right connectivity too! In a world of always connected people and devices, access to applications and content is taken for granted. After all, isn’t the Internet the most extensive and resilient network? And aren’t the connections on all our devices becoming faster and faster? THE SIGNIFICANCE OF NETWORK ON NEXT GENERATION CLOUD by Ugo Migliorini
  • 14. 12 UPCOMING EVENTS CAPACITY EUROPE 2–4 NOVEMBER 2015 PARIS, FRANCE THE FURTURE OF BANKING AND FINANCE SERVICES 10–11 NOVEMBER 2015 SYDNEY, AUSTRALIA FINANCE & INVESTMENT FORUM 12 NOVEMBER 2015 HONG KONG ROTARY CHARITY REGATTA 13 NOVEMBER 2015 SYDNEY, AUSTRALIA APEC 2015 CEO SUMMIT 16-18 NOVEMBER 2015 MANILA, PHILIPPINES PTC 2016 17-20 JANUARY 2016 HONOLULU, HAWAII rcom.co.in globalcloudxchange.com EVENTS 10–11 SEPTEMBER 2015 RCOM (Enterprise) & GCX CEO Bill Barney shared his views on the significance of data centers and networks on Cloud computing at Singapore’s Spectrum Futures on September 10-11. Industry heavy weights converged at the two-day event to share ideas about digital inclusion; business models; the role of mobile, satellite and unmanned aerial vehicle networks; long haul and Cloud computing roles; and new ways of releasing, managing and expanding spectrum. Spectrum Futures is organized by the Pacific Telecommunications Council (PTC), the leading professional organization promoting the advancement and commercial use of information and communication technologies, services, policies, and knowledge to benefit the Pacific region. THE VITAL ROLE OF NETWORKS IN CLOUD COMPUTING AT SPECTRUM FUTURES 9–10 SEPTEMBER GCX’s President of Asia Pacific Fabrizio Civitarese delivered a keynote speech to Submarine Networks World in Singapore on September 9. Civitarese’s “Embracing the Cloud – How can submarine networks maximize their offerings” delved into Cloud opportunities for telcos and how networks must transform in the face of burgeoning application-driven capacity consumption. Later, Civitarese joined Terabit Consulting, Xtera Communications, NEXTDC and Ciena executives for panel discussion “Preparing for the hyper-connected future and adapting to the web-scale effect” to deal with Internet traffic growth and capacity needs. Submarine Networks World is the largest annual conference for leaders of subsea communications to explore the strategy, innovation, technology and partnerships driving the growth of their global community. EMBRACING THE CLOUD AT SUBMARINE NETWORKS WORLD 3 SEPTEMBER 2015 GCX customers took a journey into the Cloud a giant leap further by manning the jump seats of Boeing 737, 767, and the Queen of the Skies, 747, flight simulators at Frankfurt’s Lufthansa Flight Training Center on September 3. One of the most state-of-the-art training centers in international aviation, the facility encourages civilians to trade their Business Class Flatbeds for a day-long jaunt behind the joystick. “ENTER THE CLOUD “ AT LUFTHANSA FLIGHT TRAINING CENTER 14–15 SEPTEMBER 2015 GCX headed to Dubai on September 14-15 for Telecoms World Middle East 2015. The 12th incarnation of the event housed the region’s most innovate leaders under one roof to discuss the latest happenings in the networks, digital services, customer experience and wholesale ecosystems. TELECOMS WORLD MIDDLE EAST 29-30 SEPTEMBER 2015 GCX Europe team members attended Capacity Eurasia in Istanbul on September 29-30. The annual showcase brings together a mix of more than 350 telecommunications, data center vendors, investors, content providers and start-up executives from across the region. CAPACITY EURASIA
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