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Michael Kook
Opinion analytics
Introduction
People said it because other people said it.
They did not know why it was being said and
heard everywhere. They did not give or ask for
reasons.
From Atlas Shrugged (by Ayn Rand)
What is “Opinion”?
Wikipedia
"In general, an opinion is a judgment,
viewpoint, or statement about matters
commonly considered to be subjective, i.e.
based on that which is less than absolutely
certain, and is the result of emotion or
interpretation of facts. ”
In short, appraisal or complain of people
about something, something about market,
brand, product and specific feature.
Article
about “Saumsung galaxy s6”
Samsung lanuched
galaxy s6 ……………………….
……………………………………..
Price range is little bit
high………………... display
is awesome……………………
………………………………………
...Service has problem
………………………………………
Opinions
about “Saumsung galaxy s6”
Real insights
which influence
audience
Price
Display
Service
High
Awesome
Problem
What is “cloump opinion
analytics”?
“cloump opinion analytics” is the tool to
monitor, extract, search and organize and
share opinions from various online media like
weibo, forums, blog and news.
Collect thousands, millions of
articles/Posts from various online
medias.
Analyze all the
articles/posts to find out
opinions in realtime.
Store more deeply segmented
indexes for further on-demand
requests .
Reports
in Web UI and PowerPoint(ppt)
format using various conditions.
News
Weibo
Forum
Blog
Weixin
Web & powerppint(ppt) reports
………...
...........
...........
...........
………...
...........
...........
...........
………...
...........
...........
...........
………...
...........
...........
...........
………...
...........
...........
...........
{_driver: display,
sentiment: positive,
sd3ds2sd3f4f }
Catch strength and weakness
Understand Implication
Catch the areas for improvement
What/How “Opinion analytics” helps you?
Human can read less than dozens
of articles per hours, opinion
analytics handle thousands.
It reads in stead of people and
finds out all the opinions to be
considered.
It detects product/brand related
opinion topics automatically, and
user can organize topics according
to situation to compare or to rank
by topics
It generates satisfied opinion’s
ratio compare with total opinion
volume for each opinion-topic
group.
Measure risk
Get creative ideas
Share information
What/How “Opinion analytics” helps you?
Collect, filter, mark, tag and keep
what is important articles/post like
email box.
Whenever you need sources to fill-
up your creativity, user can access
all the collected archives in time
line.
Opinion analytics provides real-
time sentiment analysis to catch
the every detailed risk which
impacts sales, brand/product
reputation in every detailed
segments like media type, specific
channel.
User can generate report by MS-
PowerPoint PPT_format with all
kinds of needed condition to share
with other colleagues.
Get creative ideas
Share information
Feature highlight
Trend monitoring with well equipped analytics
User can check all kinds of volume trends
Include each channel’s opinion sentiment
volumes through various kinds of graph’s
and charts in real-time.
Feature highlight
Organize opinions for business domain
All the analyzed opinions are
organize by opinion-topics.
Just read through opinion-topics
and allocate group name which
should belong to according to
user’s business domain.
It provides tagging function to tag
at each related articles for later
reviewing as well and it can be
reviewed in time-line.
Feature highlight
Manage and share articles like email
It has tagging, flagging, read/un-
read checking functions like any
other email management
software, all the collected articles
can be organized easily for later
reviewing, and can share with
other colleagues using send-email
function.
For demonstration and sales contact
Please send email to
michaelkook@cloump.com

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Cloump opinion analytics

  • 2. People said it because other people said it. They did not know why it was being said and heard everywhere. They did not give or ask for reasons. From Atlas Shrugged (by Ayn Rand)
  • 3. What is “Opinion”? Wikipedia "In general, an opinion is a judgment, viewpoint, or statement about matters commonly considered to be subjective, i.e. based on that which is less than absolutely certain, and is the result of emotion or interpretation of facts. ” In short, appraisal or complain of people about something, something about market, brand, product and specific feature. Article about “Saumsung galaxy s6” Samsung lanuched galaxy s6 ………………………. …………………………………….. Price range is little bit high………………... display is awesome…………………… ……………………………………… ...Service has problem ……………………………………… Opinions about “Saumsung galaxy s6” Real insights which influence audience Price Display Service High Awesome Problem
  • 4. What is “cloump opinion analytics”? “cloump opinion analytics” is the tool to monitor, extract, search and organize and share opinions from various online media like weibo, forums, blog and news. Collect thousands, millions of articles/Posts from various online medias. Analyze all the articles/posts to find out opinions in realtime. Store more deeply segmented indexes for further on-demand requests . Reports in Web UI and PowerPoint(ppt) format using various conditions. News Weibo Forum Blog Weixin Web & powerppint(ppt) reports ………... ........... ........... ........... ………... ........... ........... ........... ………... ........... ........... ........... ………... ........... ........... ........... ………... ........... ........... ........... {_driver: display, sentiment: positive, sd3ds2sd3f4f }
  • 5. Catch strength and weakness Understand Implication Catch the areas for improvement What/How “Opinion analytics” helps you? Human can read less than dozens of articles per hours, opinion analytics handle thousands. It reads in stead of people and finds out all the opinions to be considered. It detects product/brand related opinion topics automatically, and user can organize topics according to situation to compare or to rank by topics It generates satisfied opinion’s ratio compare with total opinion volume for each opinion-topic group.
  • 6. Measure risk Get creative ideas Share information What/How “Opinion analytics” helps you? Collect, filter, mark, tag and keep what is important articles/post like email box. Whenever you need sources to fill- up your creativity, user can access all the collected archives in time line. Opinion analytics provides real- time sentiment analysis to catch the every detailed risk which impacts sales, brand/product reputation in every detailed segments like media type, specific channel. User can generate report by MS- PowerPoint PPT_format with all kinds of needed condition to share with other colleagues. Get creative ideas Share information
  • 7. Feature highlight Trend monitoring with well equipped analytics User can check all kinds of volume trends Include each channel’s opinion sentiment volumes through various kinds of graph’s and charts in real-time.
  • 8. Feature highlight Organize opinions for business domain All the analyzed opinions are organize by opinion-topics. Just read through opinion-topics and allocate group name which should belong to according to user’s business domain. It provides tagging function to tag at each related articles for later reviewing as well and it can be reviewed in time-line.
  • 9. Feature highlight Manage and share articles like email It has tagging, flagging, read/un- read checking functions like any other email management software, all the collected articles can be organized easily for later reviewing, and can share with other colleagues using send-email function.
  • 10. For demonstration and sales contact Please send email to michaelkook@cloump.com