Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Experience Designer + Researcher at Tobias & Tobias
Industry
Education
Website
http://www.idea-swing.com
About
I'm a trained ethnographer, human-centred designer and PhD Candidate in anthropology & sociology.
I use an anthropological lens, behavioural economics and service design thinking to holistically understand experiences with deep analysis, identify and approach problems, ideate for innovative, meaningful strategies and experiment with solutions. I distill my findings and present them with engaging visuals to share with others.
I've worked in experience design, service design, customer experience and user experience spaces with tech startups, small business, superannuation, health care and one of the big four banks in Lean and Agile environments.
7 years of research experience have made m...
Tags
ux
service design
design
research
ethnography
ethics
human-centred design
sociology
anthropology
qualitative
insights
See more
Presentations
(3)Likes
(4)Closure Experiences. Why a simple goodbye could help climate change.
Joe Macleod
•
8 years ago
Ethnography in Software Design - An Anthropologist's Perspective
Kelly Moran
•
9 years ago
Design Ethnography for Lean Teams
William Evans
•
10 years ago
Ethnographic Research for Design Innovation
CHI*Atlanta
•
14 years ago
Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Experience Designer + Researcher at Tobias & Tobias
Industry
Education
Website
http://www.idea-swing.com
About
I'm a trained ethnographer, human-centred designer and PhD Candidate in anthropology & sociology.
I use an anthropological lens, behavioural economics and service design thinking to holistically understand experiences with deep analysis, identify and approach problems, ideate for innovative, meaningful strategies and experiment with solutions. I distill my findings and present them with engaging visuals to share with others.
I've worked in experience design, service design, customer experience and user experience spaces with tech startups, small business, superannuation, health care and one of the big four banks in Lean and Agile environments.
7 years of research experience have made m...
Tags
ux
service design
design
research
ethnography
ethics
human-centred design
sociology
anthropology
qualitative
insights
See more