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Intercultural Communication Challenges
- 3. INTERCULTURAL COMMUNICATION Intercultural communication essentially means communication across different cultural boundaries. When two or more people with different cultural backgrounds interact and communicate with each other or one another, we can say that intercultural communication is taking place Presentation Title
- 4. 9/3/20XX Presentation Title 4 Moreover, this side of communication can also be seen as a bargained understanding of human experiences across diverse societies. Simply put, intercultural communication is the sending and receiving of messages across languages and cultures Sometimes, intercultural communication can flow smoothly and become very interesting for a cross- cultural group. However, things may not go as planned when communication is disrupted by cultural collision
- 5. 9/3/20XX Presentation Title 5 When you speak, your speech is continuously accompanied by gestures, facial expressions, and other body movements that add to what you are saying in different ways. For example, nodding means “yes” in the Indian subcontinent, Iran, most of Europe, Latin America, and North America. However, in Greece, Lebanon, Syria, Palestine, Turkey, Macedonia, Bulgaria, and Albania, nodding indicates disagreement. Moreover, in the case of Japanese culture, silence as a form of communication is more integrated in their customs than in Western languages. It is therefore important for you to acknowledge and understand the many communication patterns present in other cultures
- 6. 9/3/20XX Presentation Title 6 The Developmental Model of Intercultural Sensitivity The Developmental Model of Intercultural Sensitivity (DMIS) offers a structure that explores how people experience cultural differences. According to Bennett and Bennett (2004), it has six stage.
- 9. 9/3/20XX Presentation Title 9 Once you understand these stages, you may apply it to 1) recognize communication behaviors which differ from your own, 2) take into account what can influence these types of behaviors, 3) try to analyze how linguistic and cultural communities differ in terms of communication behavior and influencing factors (Allwood, 1985).
- 10. 9/3/20XX Presentation Title 10 • good language skills • understanding of different cultures (customs & standards) • willingness to accept differences • understanding of how culture can affect communication and language e.g. Scandinavians in the UK have reported causing offense to English people by failing to say “Please” and “Please” and “Thank you” enough. Intercultural Communication
- 11. 9/3/20XX Presentation Title 11 Some useful starting points: 1. Be willing to meet others at least halfway by learning a few phrases in their language. (‘Good morning’, ‘good evening’, and ‘thank you’, will go a long way- Use the internet) If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.
- 12. 9/3/20XX Presentation Title 12 2. Adapt your behavior, and don’t always expect others to adapt to you. • includes not being offended if someone unwittingly does something that you find difficult to accept • You don’t have to accept it, but it’s best to explain politely why you find it hard to understand.
- 13. 9/3/20XX Presentation Title 13 3. Listen and observe. •U S American culture - a lot of emphasis placed on the value of speaking and voicing your opinion but not as much value is placed on observing and listening. •You can gain much if you are willing to listen more and to watch how others communicate. e.g. How do your international colleagues nonverbally? How close do they stand to the people people they are talking with? etc.
- 14. 9/3/20XX Presentation Title 14 POLITICALLY CORRECT LANGUAGE. Modern millennials often talk of politically correct language. Politically correct language is a civilized and culture-sensitive form of expression using a language that polite members of societies prefer using when talking about certain sensitive issues and designations. Politically correct language is believed to be a civilized and sensitive use of terms that avoid offensive connotations prejudicial to the reputation on any social sectors Example : People living in public lands with no titles to their habituated lots are now called informal settlers, and no longer squatters
- 15. 9/3/20XX Presentation Title 15 Common Problems in Intercultural Communication A Bigot is a person who holds opinions and prejudices against a racial, ethnic, or religious group, and/or treats the members of such groups with hatred and intolerance. The term also applies to a person who qualities any unworthy or dogmatic generalizations against a group just because some of their numbers have been so classified or described.
- 16. •Fanatic is a person who sees no wrong on a group,a person, or a principle, despite proofs of evident falsity of his perceptions Presentation Title 9/3/20XX 16 Dogmatist is a person who believes that his beliefs or held opinions or doctrines, are unbendable, reliable or true and correct therefore he, as a believer, has a mortal intellectual right to impose the same on others with no reservations.
- 17. 9/3/20XX Presentation Title 17 RACIST believes his nationality, race, or ethnic group is superior to the groups and based on such beliefs, think that his group is superior to other groups, and based on such beliefs, thinks that his group has a right to subject others to insult, discrimination, or rejection.