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Themostversatile
innovationtoolaround!
COURSE #1 THE BASICS
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
SUPER SIMPLE GUIDE
THIS IS
HOW IT
WORKS…
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
ADD YOUR
SERVICE HERE
Just the name of your
service or brand.
Simple as that.
1 2 3 4 5
6 7 8 9
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
WHAT DOES IT
DO FOR THE
CUSTOMER?
Write down the tangible stuff.
Skateboard shop, for
example, offers skateboards
and a place to hang out.
1 2 3 4 5
6 7 8 9
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
WHAT
IMMATERIAL
DOES IT DELIVER?
How does it make people
feel? Does it provide them
with knowledge or does it
support their creativity or
sense of belonging?
1 2 3 4 5
6 7 8 9
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
CUSTOMER’S
IMMATERIAL
NEEDS
List all relevant needs.
Do people seek excitement?
What are their emotional
needs? Are they looking for
social status?
MATERIAL
NEEDS
DOES YOUR
OFFERING MEET
PEOPLES’ NEEDS?
If yes, great!
If not, go back a few steps.
What physical
needs do they have?
1 2 3 4 5
6 7 8 9
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
FEATURES,
PROCESSES AND
PARTNERS THAT
MAKE IT HAPPEN
List the components of your
business that create the effects.
They can be produced by you or
someone in your ecosystem.
1 2 3 4 5
6 7 8 9
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
List material stuff that
would be a great asset for
your service: Objects,
actions, places, people…
1 2 3 4 5
6 7 8 9
MATERIAL THAT
SURROUNDS YOU
MATERIAL THAT
SURROUNDS YOU
WHAT YOU CAN USE
PROCESSES AND
FEATURES THAT
PULL THEM TO
YOUR SERVICE MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
What elements can you melt
into your service?
And what makes it happen?
E.g. place transforms into
location data with
a mobile phone+app.
1 2 3 4 5
6 7 8 9
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
List all immaterial that is
relevant to your business. 

For example, a customer’s
experience and passion, 

connections, knowledge,
altruism, social status,
creativity…
IMMATERIAL
ELEMENTS THAT
SURROUND YOU
1 2 3 4 5
6 7 8 9
ELEMENTS
YOU CAN USE
PROCESSES AND
FEATURES THAT
PULL THEM TO
YOUR SERVICE MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
What elements can you melt
into your service?
And what features and
partnerships accomplish that?
IMMATERIAL
ELEMENTS THAT
SURROUND YOU
1 2 3 4 5
6 7 8 9
SMALL
RECAP:
THIS IS
YOUR VALUE
PROPOSITION
WHAT IMMATERIAL
DO YOUR CUSTOMERS
NEED?
WHAT IMMATERIAL 

DO YOU PROVIDE?
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
WHAT MATERIAL DO
YOUR CUSTOMERS NEED?
WHAT MATERIAL 

DO YOU PROVIDE?
OUR SERVICE
ANSWERS THE
NEED FOR…
1 2 3 4 5
6 7 8 9
WHAT IMMATERIAL
SURROUNDS YOU?
WHAT IMMATERIAL
CAN YOU USE?
WHAT MATERIAL
SURROUNDS YOU?
WHAT MATERIAL
CAN YOU USE?
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
1 2 3 4 5
6 7 8 9
THESE
ARE YOUR
RESOURCES
WE CAN
USE…
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
AND THIS
IS WHAT
YOU DO
1 2 3 4 5
6 7 8 9
WHAT CREATES
THE VALUE FOR
YOUR CUSTOMER?
WHAT LINKS THE
RESOURCES TO
YOUR SERVICE?
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
OUR KEY
FEATURES ARE…
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
1
2
3
4
5
6
7
8
9
4
isa KEY FEATURE/PROCESS
Ourservice, NAME OF SERVICE
5
Ithelps DEFINED AUDIENCE
SOLVE A PROBLEM / ANSWER A NEED
WHAT IS SO UNIQUE ABOUT IT?
Ituses INNOVATIVE FEATURES OR PROCESSES
UTILISE OR COMBINE RESOURCES
to
EFFECT
producing
ELEVATOR PITCH
1
.
4
.
7 9
86
2 3
.
www.themeltframe.com
MATERIAL
EFFECTS
Material elements
produced by your service.
MATERIAL
RESOURCES
MELT ECOSYSTEM
Assets you can combine
with your service.
IMMATERIAL
RESOURCES
Assets you can combine
with your service.
IMMATERIAL
EFFECTS
Immaterial elements
produced by your service.
MATERIAL
NEEDS
MATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
E.g. People, Objects, Actions, Places...
Material elements your
stakeholders need.
IMMATERIAL
NEEDS
Immaterial elements
your stakeholders need.
IMMATERIAL
SURROUNDINGS
Assets you would like to combine
with your service.
Features and partnerships that
transform material elements into
resources and combine them with
your service.
Features and
partnerships that
produce the
material effect.
Do the effects
match the
needs?
Do the
effects match
the needs?
Features and
partnerships
that produce the
immaterial effect.
Features and partnerships that
transform immaterial elements into
resources and combine them with
your service.
E.g.Emotions,Com
petence,K
now
ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense
of co
m
m
unity,Recognition,Admiration,Curiosity…
E.g. Objects, Actions, Places, Change of current status…
Service
(or brand)
1
2
3
4
5
6
7
8
9
4
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petence,K
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Melt Frame Course no 1

  • 1. melt frame Themostversatile innovationtoolaround! COURSE #1 THE BASICS MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) SUPER SIMPLE GUIDE
  • 3. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) ADD YOUR SERVICE HERE Just the name of your service or brand. Simple as that. 1 2 3 4 5 6 7 8 9
  • 4. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) WHAT DOES IT DO FOR THE CUSTOMER? Write down the tangible stuff. Skateboard shop, for example, offers skateboards and a place to hang out. 1 2 3 4 5 6 7 8 9
  • 5. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) WHAT IMMATERIAL DOES IT DELIVER? How does it make people feel? Does it provide them with knowledge or does it support their creativity or sense of belonging? 1 2 3 4 5 6 7 8 9
  • 6. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) CUSTOMER’S IMMATERIAL NEEDS List all relevant needs. Do people seek excitement? What are their emotional needs? Are they looking for social status? MATERIAL NEEDS DOES YOUR OFFERING MEET PEOPLES’ NEEDS? If yes, great! If not, go back a few steps. What physical needs do they have? 1 2 3 4 5 6 7 8 9
  • 7. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) FEATURES, PROCESSES AND PARTNERS THAT MAKE IT HAPPEN List the components of your business that create the effects. They can be produced by you or someone in your ecosystem. 1 2 3 4 5 6 7 8 9
  • 8. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) List material stuff that would be a great asset for your service: Objects, actions, places, people… 1 2 3 4 5 6 7 8 9 MATERIAL THAT SURROUNDS YOU
  • 9. MATERIAL THAT SURROUNDS YOU WHAT YOU CAN USE PROCESSES AND FEATURES THAT PULL THEM TO YOUR SERVICE MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) What elements can you melt into your service? And what makes it happen? E.g. place transforms into location data with a mobile phone+app. 1 2 3 4 5 6 7 8 9
  • 10. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) List all immaterial that is relevant to your business. 
 For example, a customer’s experience and passion, 
 connections, knowledge, altruism, social status, creativity… IMMATERIAL ELEMENTS THAT SURROUND YOU 1 2 3 4 5 6 7 8 9
  • 11. ELEMENTS YOU CAN USE PROCESSES AND FEATURES THAT PULL THEM TO YOUR SERVICE MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) What elements can you melt into your service? And what features and partnerships accomplish that? IMMATERIAL ELEMENTS THAT SURROUND YOU 1 2 3 4 5 6 7 8 9
  • 13. THIS IS YOUR VALUE PROPOSITION WHAT IMMATERIAL DO YOUR CUSTOMERS NEED? WHAT IMMATERIAL 
 DO YOU PROVIDE? MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) WHAT MATERIAL DO YOUR CUSTOMERS NEED? WHAT MATERIAL 
 DO YOU PROVIDE? OUR SERVICE ANSWERS THE NEED FOR… 1 2 3 4 5 6 7 8 9
  • 14. WHAT IMMATERIAL SURROUNDS YOU? WHAT IMMATERIAL CAN YOU USE? WHAT MATERIAL SURROUNDS YOU? WHAT MATERIAL CAN YOU USE? MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) 1 2 3 4 5 6 7 8 9 THESE ARE YOUR RESOURCES WE CAN USE…
  • 15. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) AND THIS IS WHAT YOU DO 1 2 3 4 5 6 7 8 9 WHAT CREATES THE VALUE FOR YOUR CUSTOMER? WHAT LINKS THE RESOURCES TO YOUR SERVICE? MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) OUR KEY FEATURES ARE…
  • 16. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) 1 2 3 4 5 6 7 8 9 4 isa KEY FEATURE/PROCESS Ourservice, NAME OF SERVICE 5 Ithelps DEFINED AUDIENCE SOLVE A PROBLEM / ANSWER A NEED WHAT IS SO UNIQUE ABOUT IT? Ituses INNOVATIVE FEATURES OR PROCESSES UTILISE OR COMBINE RESOURCES to EFFECT producing ELEVATOR PITCH 1 . 4 . 7 9 86 2 3 . www.themeltframe.com
  • 17. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) 1 2 3 4 5 6 7 8 9 4 isa Ourservice, Ithelps WHAT IS SO UNIQUE ABOUT IT? Ituses to producing ELEVATOR PITCH . . . THE MELT FRAME VISUAL THINKING TOOLSET INNOVATORS COMMUNICATE THEIR IDEAS SIMPLE INTUITIVE PATTERNS MAKE THINKING TANGIBLE A SHARED INNOVATION LANGUAGE www.themeltframe.com
  • 18. MAP YOUR SERVICE USING THE MELT FRAME DOWNLOAD YOUR FREE MELT FRAME BUY A HUGE WORKSHOP POSTER Goto www. themeltframe .com formore information
  • 19. MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand) COURSE #2 ECOSYSTEM ROLES COURSE #3 NEW RESOURCES COURSE #4 COMMUNITY WHAT NEXT? Stuck in a shrinking role in your customer’s life? Why not leap into 
 a new role! What could your customers do for you? What data could we combine with our service? What would inspire people to start buzzing around your service?
  • 20. WWW.THEMELTFRAME.COM MATERIAL EFFECTS Material elements produced by your service. MATERIAL RESOURCES MELT ECOSYSTEM Assets you can combine with your service. IMMATERIAL RESOURCES Assets you can combine with your service. IMMATERIAL EFFECTS Immaterial elements produced by your service. MATERIAL NEEDS MATERIAL SURROUNDINGS Assets you would like to combine with your service. E.g. People, Objects, Actions, Places... Material elements your stakeholders need. IMMATERIAL NEEDS Immaterial elements your stakeholders need. IMMATERIAL SURROUNDINGS Assets you would like to combine with your service. Features and partnerships that transform material elements into resources and combine them with your service. Features and partnerships that produce the material effect. Do the effects match the needs? Do the effects match the needs? Features and partnerships that produce the immaterial effect. Features and partnerships that transform immaterial elements into resources and combine them with your service. E.g.Emotions,Com petence,K now ledge, Authority, Intelligence, Imagination, Talent, Insight, Loyalty, Creativity... E.g. Emotions, Fame, Enjoyment, Sense of freedom, Sense of belonging, Sense of co m m unity,Recognition,Admiration,Curiosity… E.g. Objects, Actions, Places, Change of current status… Service (or brand)