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Millward Brown: Knowledge Point



Slogans in Advertising
When well-used and oft-repeated, a slogan can become part of the fabric of a brand.
But how do you build a strong connection between slogan and brand? It’s not simply
a matter of tacking a slogan onto an ad, because an ad with a slogan isn’t necessarily
more effective than an ad without one. A slogan that is merely an endline or sign-off
to an ad is unlikely to make a contribution to the success of either the advertising or
the brand; the creative must integrate the brand and slogan in such a way that the
slogan can strengthen brandling, or have some other effect.
Main                                                                                    What Slogans Can Do
Slogans are a familiar feature of advertising; about two-thirds                         While it is impossible to make generalizations about ads
of all the ads in our global Link database include slogans.                             with slogans, it is clear that a slogan can make a difference.
However, we observe a great deal of variety in the way slogans                          The chart below shows the interest levels for two ads that
are used. The brand name may or may not be included. The                                were tested in Germany. The ads were identical except for
slogan may be set to music. The slogan may be a new phrase                              the slogans. At the points in the ads where the slogan was
or it may be one that is already familiar. Overall, among all TV                        introduced, Slogan 2 generated more interest than Slogan 1.
ads that include slogans, 44 percent include the brand name,                            What was the difference between the two slogans? Slogan 2
36 percent include slogans that have been used before, and                              was more closely related to the product and its key feature.
7 percent include slogans set to music.                                                  The Difference a Slogan Can Make


At an overall level, we see few real differences on key measures                         30                                                                Sl o ga n s p o ke n
                                                                                                                                                             a n d w r itte n
                                                                                               Sl oga n spoken

among these different groups of ads. (See the table below,                               20
where the differences we do observe are noted in bold.)
                                                                                         10
Ads with slogans that are part of a jingle have slightly higher
enjoyment as well as higher branding. Ads with slogans that                               0
                                                                                                          5      10         15   20   25            30                 35
have been used before also show slightly better branding.                                -10


 Key measures for ads with various types of slogans                                     -20                                                a d w i t h s l o ga n 1

                                                                                                                                           a d w i t h s l o ga n 2
                                                 Ads with Slogans
                                                                                        -30
                                                           Slogan Used
                           Total (29,000+) w/ Brand Name                 Set to Music
                                                              Before
 Percent of total ads w.
                                                                                        What makes a slogan work
                                100             44             36             7
       slogans
                                                                                        As seen, we’ve identified two ways in which slogans seem to
  Scores indexed on:
       Branding                 100            101             102           103
                                                                                        lead to stronger branding. The first is when a slogan is part of
       Enjoyment                100            100             101           102        a jingle. Gillette’s jingle “Gillette, the best a man can get” is a
      Involvement               100            100             101           100        good example.
    Understanding               100            100             100           100
     Key Message                100            100             100           101        However, of all the ads we have tested that contain slogans,
   Reason to Believe            101            101             101           101
                                                                                        only 7 percent put them to music. We have seen this
                                                                                        percentage decline steadily in recent years, especially in the
                                                                                        United States (see below).
April 201
        1
Millward Brown: Knowledge Point                                                                                                                                         2



  Percent of ads with jingle or slogan                                            The memorability of slogans
                                                                                  When we take an across-the-board look at the recall
  25
                                                                                  of slogans, we see that, in general, they are not well
 20                                                                               remembered. In the United States, across over 2000 ads
                                                                                  with slogans, the median percentage correctly recalling the
  15
                                                                                  slogan is 1 In the UK, across 400 ads, the median is 8%.
                                                                                            1%.
  10

                                                                                  What makes slogans memorable?
  5
                                                                                  From looking at some characteristics of the most – and least-
  0
                                                                                  remembered slogans (see the table below) we can make
      1991               1995            20 0 0             20 05         2010
                                                                                  some inferences about what makes slogans memorable.
                                                                          UK
* Data based on ads with slogans                                                  Slogans are most likely to be remembered when they are
                                                                          US
                                                                                  included in a jingle. There is also evidence to suggest that
The second factor that seems to allow a slogan to lead to                         slogans that have been used before and that are repeated
better branding is familiarity - that is, the slogan has been                     within ads are better remembered. These findings reinforce
used before. Slogans such as L’Oreal’s “Because I’m worth it”                     the earlier findings on branding. (It is also worth noting that
have developed as strong established branding devices over                        the overall length of the slogan wording seems to make little
time.                                                                             difference to recall.)
Once a slogan catches on, it can have a long shelf life.                          Characteristics of the best - and worst - remembered slogans

Peugeot’s “The drive of your life” ran for a total of 1 years.
                                                       3                                                                            % Remember a Slogan
In India, Kelloggs Cornflakes makes heavy use of the slogan                                                           UK              UK              US              US
“Iron Kahoge To Dimmag Chalega Nahi Daudega” (“your                                                                 Top 10%       Bottom 10%        Top 10%       Bottom 10%

brain will run not walk”), which enhances the ad’s message                             Slogan used before              56              33              66              34

“Eating more iron will help your memory.”                                          Brand Name part of slogan           45              49              37              29

                                                                                         Slogan spoken                 67              77              67              76

Among ads we’ve tested in the United States, we have seen a                              Slogan written                82              76              81              78

steady increase in the reuse of existing slogans.                                         Slogan sung                  8                1              20               3

                                                                                      Jingle/slogan in music           13               1              25               5
   Percent of ads using slogan that has been used before*
                                                                                    *# of slogan exposures: 1          72              72              72              56

   70                                                                              *# of slogan exposures: 4+          6                1               8               1

                                                                                         Base: *# of ads             (162)            (180)           (480)           (478)
  60
                                                                                  *# of slogan exposures = how many times the slogan was said, sung and written within the ad

   50

                                                                                  Examples of memorable slogans
   40
                                                                                  The best-remembered slogans fall into a number of
   30                                                                             categories.
   20
                                                                                  A simple slogan can be effective if it is relevant and
   10                                                                             meaningful. In Slovakia, the people from the Šariš region are
                                                                                  renowned for their warmth, friendliness, and sense of humor.
   0
        1991                  1995        2000               2005          2010
                                                                                  So the beer brand Šariš has succeeded with a slogan that
                                                                                  communicates this regional pride: “Šariš Srdcom vychodniar”
                                                                          UK      (“Šariš, heart of Easterners”). In Hungary, Kinder Chocolate’s
* Based on ads with slogans                                               US
                                                                                  simple yet assertive slogan “A csokoládé extra adag tejjel”
                                                                                  (“The chocolate with an extra dose of milk”) was also very
                                                                                  well recalled.
                                                            ©201 Millward Brown
                                                               1
Millward Brown: Knowledge Point                                                                                          3



A slogan that acts as a resolution and makes sense of the         Slogan Use Across Touchpoints
whole ad can also be memorable. For example, in the               Most of the effective slogans quoted in this Knowledge Point
uniquely styled Guinness campaign, the mysterious narrative       were used across most, if not all, of a brand’s touchpoints.
of each ad is finally clarified by the slogan “Good things come   Repetition across different media seems to help establish
to those who wait.” In the Felty campaign for Anchor butter,      slogans in consumers’ minds. Slogans can also support
the slogan “Anchor, the free range butter company” serves the     a brand by being used on packaging or at the point of
same purpose. And the slogan “Kinder Maxi King – Tyèinka s        purchase. When used on the pack or the store shelf, a slogan
maxi chutí” (“Kinder Maxi King – Bar with maxi taste”) not        can bring key communication to the shopper’s mind during
only resolves the story of the ad (in which a rapper-gangster     the decision process.
eats a Kinder Maxi King bar at a party where everything is
“maxi”) but also communicates a message for the Kinder            Decline in slogan usage
brand in the Czech Republic.                                      We have been monitoring the use of slogans in advertising
                                                                  for over 20 years. Over that time period, we have observed
Catchy slogans that use rhyme or alliteration to connect the      a decline in the incidence of slogan use in both the United
phrase to the brand are also well remembered. Examples            States and the UK (the countries for which our data goes
include “Lick the lid of life” for Muller yogurt in the UK and    back the furthest).
“Sulit sa Pito Prito”, a rhyming slogan that summarizes the
offer for Golden Fiesta Cooking Oil in the Philippines (“A        However, as this Knowledge Point highlights, the right slogan
cooking oil that can be used seven times over”).                  can be a major contributor to brand success.
                                                                   Percent of ads containing slogans
Incorporating the brand name in a catchy way can also prove
effective. Two examples from the UK are PC World’s “Where          100


in the world? PC World” and “Don’t search. Just YELL.com.”         90

                                                                   80


Creative slogans that evoke some memorable image or                70

stimulate a new way of thinking about a brand also have            60

staying power with viewers. The Brazilian ad for Johnson’s         50

Pele dos Sonhos, “Boa Noite para seu Sono, Bom dia para            40

sua Pele” (“Good night for your sleep, good morning for your       30

skin”) cleverly communicates the key message, which is that        20

a relaxing fragrance had been added to the moisturising             10

product to help with sleep. Milky Bar’s “Ungrow up” in the UK       0

also proved to resonate with viewers.                                    1991          1995            2000   2005        2010



                                                                                                                         UK
Distinctiveness can also make a slogan memorable. In
                                                                                                                         US
Bulgaria, Fanta lent distinctiveness to its slogan “Pij Fanta –
budj Bamboocha” (“Drink Fanta – be Bamboocha”) through
the use of the made-up word “Bamboocha,” which suggested            Knowledge Points are drawn from the Millward
parties, fun, and happiness.                                        Brown Knowledge Bank, consisting of our databases
                                                                    of 132,000 brand reports and 70,000 ads, as well
                                                                    as 1,400 case studies, 900 conference papers and
                                                                    magazine articles, and 350 learnings documents.

                                                                    Share this Knowledge Point:



                                            ©201 Millward Brown
                                               1

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Slogans in Advertising

  • 1. Millward Brown: Knowledge Point Slogans in Advertising When well-used and oft-repeated, a slogan can become part of the fabric of a brand. But how do you build a strong connection between slogan and brand? It’s not simply a matter of tacking a slogan onto an ad, because an ad with a slogan isn’t necessarily more effective than an ad without one. A slogan that is merely an endline or sign-off to an ad is unlikely to make a contribution to the success of either the advertising or the brand; the creative must integrate the brand and slogan in such a way that the slogan can strengthen brandling, or have some other effect. Main What Slogans Can Do Slogans are a familiar feature of advertising; about two-thirds While it is impossible to make generalizations about ads of all the ads in our global Link database include slogans. with slogans, it is clear that a slogan can make a difference. However, we observe a great deal of variety in the way slogans The chart below shows the interest levels for two ads that are used. The brand name may or may not be included. The were tested in Germany. The ads were identical except for slogan may be set to music. The slogan may be a new phrase the slogans. At the points in the ads where the slogan was or it may be one that is already familiar. Overall, among all TV introduced, Slogan 2 generated more interest than Slogan 1. ads that include slogans, 44 percent include the brand name, What was the difference between the two slogans? Slogan 2 36 percent include slogans that have been used before, and was more closely related to the product and its key feature. 7 percent include slogans set to music. The Difference a Slogan Can Make At an overall level, we see few real differences on key measures 30 Sl o ga n s p o ke n a n d w r itte n Sl oga n spoken among these different groups of ads. (See the table below, 20 where the differences we do observe are noted in bold.) 10 Ads with slogans that are part of a jingle have slightly higher enjoyment as well as higher branding. Ads with slogans that 0 5 10 15 20 25 30 35 have been used before also show slightly better branding. -10 Key measures for ads with various types of slogans -20 a d w i t h s l o ga n 1 a d w i t h s l o ga n 2 Ads with Slogans -30 Slogan Used Total (29,000+) w/ Brand Name Set to Music Before Percent of total ads w. What makes a slogan work 100 44 36 7 slogans As seen, we’ve identified two ways in which slogans seem to Scores indexed on: Branding 100 101 102 103 lead to stronger branding. The first is when a slogan is part of Enjoyment 100 100 101 102 a jingle. Gillette’s jingle “Gillette, the best a man can get” is a Involvement 100 100 101 100 good example. Understanding 100 100 100 100 Key Message 100 100 100 101 However, of all the ads we have tested that contain slogans, Reason to Believe 101 101 101 101 only 7 percent put them to music. We have seen this percentage decline steadily in recent years, especially in the United States (see below). April 201 1
  • 2. Millward Brown: Knowledge Point 2 Percent of ads with jingle or slogan The memorability of slogans When we take an across-the-board look at the recall 25 of slogans, we see that, in general, they are not well 20 remembered. In the United States, across over 2000 ads with slogans, the median percentage correctly recalling the 15 slogan is 1 In the UK, across 400 ads, the median is 8%. 1%. 10 What makes slogans memorable? 5 From looking at some characteristics of the most – and least- 0 remembered slogans (see the table below) we can make 1991 1995 20 0 0 20 05 2010 some inferences about what makes slogans memorable. UK * Data based on ads with slogans Slogans are most likely to be remembered when they are US included in a jingle. There is also evidence to suggest that The second factor that seems to allow a slogan to lead to slogans that have been used before and that are repeated better branding is familiarity - that is, the slogan has been within ads are better remembered. These findings reinforce used before. Slogans such as L’Oreal’s “Because I’m worth it” the earlier findings on branding. (It is also worth noting that have developed as strong established branding devices over the overall length of the slogan wording seems to make little time. difference to recall.) Once a slogan catches on, it can have a long shelf life. Characteristics of the best - and worst - remembered slogans Peugeot’s “The drive of your life” ran for a total of 1 years. 3 % Remember a Slogan In India, Kelloggs Cornflakes makes heavy use of the slogan UK UK US US “Iron Kahoge To Dimmag Chalega Nahi Daudega” (“your Top 10% Bottom 10% Top 10% Bottom 10% brain will run not walk”), which enhances the ad’s message Slogan used before 56 33 66 34 “Eating more iron will help your memory.” Brand Name part of slogan 45 49 37 29 Slogan spoken 67 77 67 76 Among ads we’ve tested in the United States, we have seen a Slogan written 82 76 81 78 steady increase in the reuse of existing slogans. Slogan sung 8 1 20 3 Jingle/slogan in music 13 1 25 5 Percent of ads using slogan that has been used before* *# of slogan exposures: 1 72 72 72 56 70 *# of slogan exposures: 4+ 6 1 8 1 Base: *# of ads (162) (180) (480) (478) 60 *# of slogan exposures = how many times the slogan was said, sung and written within the ad 50 Examples of memorable slogans 40 The best-remembered slogans fall into a number of 30 categories. 20 A simple slogan can be effective if it is relevant and 10 meaningful. In Slovakia, the people from the Šariš region are renowned for their warmth, friendliness, and sense of humor. 0 1991 1995 2000 2005 2010 So the beer brand Šariš has succeeded with a slogan that communicates this regional pride: “Šariš Srdcom vychodniar” UK (“Šariš, heart of Easterners”). In Hungary, Kinder Chocolate’s * Based on ads with slogans US simple yet assertive slogan “A csokoládé extra adag tejjel” (“The chocolate with an extra dose of milk”) was also very well recalled. ©201 Millward Brown 1
  • 3. Millward Brown: Knowledge Point 3 A slogan that acts as a resolution and makes sense of the Slogan Use Across Touchpoints whole ad can also be memorable. For example, in the Most of the effective slogans quoted in this Knowledge Point uniquely styled Guinness campaign, the mysterious narrative were used across most, if not all, of a brand’s touchpoints. of each ad is finally clarified by the slogan “Good things come Repetition across different media seems to help establish to those who wait.” In the Felty campaign for Anchor butter, slogans in consumers’ minds. Slogans can also support the slogan “Anchor, the free range butter company” serves the a brand by being used on packaging or at the point of same purpose. And the slogan “Kinder Maxi King – Tyèinka s purchase. When used on the pack or the store shelf, a slogan maxi chutí” (“Kinder Maxi King – Bar with maxi taste”) not can bring key communication to the shopper’s mind during only resolves the story of the ad (in which a rapper-gangster the decision process. eats a Kinder Maxi King bar at a party where everything is “maxi”) but also communicates a message for the Kinder Decline in slogan usage brand in the Czech Republic. We have been monitoring the use of slogans in advertising for over 20 years. Over that time period, we have observed Catchy slogans that use rhyme or alliteration to connect the a decline in the incidence of slogan use in both the United phrase to the brand are also well remembered. Examples States and the UK (the countries for which our data goes include “Lick the lid of life” for Muller yogurt in the UK and back the furthest). “Sulit sa Pito Prito”, a rhyming slogan that summarizes the offer for Golden Fiesta Cooking Oil in the Philippines (“A However, as this Knowledge Point highlights, the right slogan cooking oil that can be used seven times over”). can be a major contributor to brand success. Percent of ads containing slogans Incorporating the brand name in a catchy way can also prove effective. Two examples from the UK are PC World’s “Where 100 in the world? PC World” and “Don’t search. Just YELL.com.” 90 80 Creative slogans that evoke some memorable image or 70 stimulate a new way of thinking about a brand also have 60 staying power with viewers. The Brazilian ad for Johnson’s 50 Pele dos Sonhos, “Boa Noite para seu Sono, Bom dia para 40 sua Pele” (“Good night for your sleep, good morning for your 30 skin”) cleverly communicates the key message, which is that 20 a relaxing fragrance had been added to the moisturising 10 product to help with sleep. Milky Bar’s “Ungrow up” in the UK 0 also proved to resonate with viewers. 1991 1995 2000 2005 2010 UK Distinctiveness can also make a slogan memorable. In US Bulgaria, Fanta lent distinctiveness to its slogan “Pij Fanta – budj Bamboocha” (“Drink Fanta – be Bamboocha”) through the use of the made-up word “Bamboocha,” which suggested Knowledge Points are drawn from the Millward parties, fun, and happiness. Brown Knowledge Bank, consisting of our databases of 132,000 brand reports and 70,000 ads, as well as 1,400 case studies, 900 conference papers and magazine articles, and 350 learnings documents. Share this Knowledge Point: ©201 Millward Brown 1