1. Mission Statement
Bridging the gap to stability through thriving partnerships,
coaching and education.
The Promise of Community Action
Community action changes people’s lives, embodies the spirit of hope,
improves communities, and makes America a better place to live. We care
about the entire community, and we are dedicated to helping people help
themselves and each other.
2. Missy Woods
Born and raised in Jackson County
I am married to Marc Woods. Small business
owner in Seymour for 16 years.
We have 2 boys. Matthew currently attends IU,
Bloomington, and Lawson is an 8th grader at
Immanuel.
I have worked for Human Services, Inc. for over 7
years and am currently serve as Lead County
Director for our 5 county region.
3. The Low-Income Home Energy Assistance
Program (LIHEAP) is a federally funded block
grant offered through the US Department of
Health and Human Services.
Purpose is to assist low-income households off
set the high costs of home energy.
Participants must not exceed 150% of the
Federal Income Poverty Guidelines.
In 2015, we assisted 678 households with
heat/electric utility.
4. A product of the Section 8 movement that began in
1937.
The purpose is to provide rental assistance to eligible
families.
To be eligible the applicant must:
› qualify as a family as defined by HUD
› have income at or below HUD specified eligibility
guidelines
› qualify on the basis of citizenship or the eligible
immigrant status of family members.
› provide social security number information for all
eligible members
› consent to collection and use of all family information
as provided for in completed consent forms.
5. Provides residential energy conservation services to low
income citizens of Indiana.
A thorough evaluation of the structure, including the
safe and efficient operation of the furnace and water
heater, is included in the treatment of each home
If you receive Supplemental Security Income or Aid to
Families with Dependent Children, you are
automatically eligible to receive weatherization services.
Low-income persons that can be particularly vulnerable:
Elderly
Disabled
Families with children
High energy users
High energy household
burdens
6. The Head Start program provides comprehensive
services to enrolled children and their families.
Include health, nutrition, social, and other
services.
Work together as a team to ensure children are
school ready.
Two third’s (2/3) of children’s daily meals are
provided.
There are approximately 52 children currently
enrolled in Jackson County.
7. Assist in starting a small business or assisting
the expansion of an existing business.
Goal is job creation, specifically among low-
income entrepreneurs.
$7,500 loan limit for new business; $20,000 for
expansion.
Program requirement include financial
information, mentoring, sufficient collateral and
a business plan.
8. Rapid Re-Housing and Prevention Program
Must have a verifiable homelessness situation, a
place not meant for habitation or be in imminent risk a
of verifiable homelessness situation, been notified of
attempt to evict.
Referrals are made to the program through a case
manager and partner agencies.
Individuals must participate in intensive case
management and work toward their short and long
term goals.
In 2015 this program served approximately 60
households.
9. The Salvation Army Service Extension
o Hidden Falls Youth Summer Camp
o Salvation Army Red Kettle Campaign
o Christmas Angel Assistance
o School Assistance
o Disaster Assistance
o Crisis Assistance
o League of Mercy
Computer Station
CSBG – Medical/Dental/ Vision Assistance
Goodwill Clothing Vouchers
Week-End Food Program for Youth
Summer Lunch Program for Youth
Information and Referral
10. Participant choice pantry
Food and monetary donation are accepted locally in
an effort to continue to meet the needs of the
hungry in Jackson County
Partner with Gleaners and Midwest Food Bank in
Indianapolis
The Emergency Food Assistance Program Outlet
(TEFAP)
The pantry served 1,744 families in 2015
› Hours of Operation : Wednesday 9-12 & 1-4
11.
12. Township Total Households Poverty ALICE
Brownstown Township 2,240 8% 28%
Carr Township 559 21% 27%
Driftwood Township 351 7% 15%
Grassy Fork Township 323 11% 22%
Hamilton Township 638 5% 17%
Jackson Township 8,077 16% 24%
Owen Township 603 9% 23%
Pershing Township 530 6% 18%
Redding Township 1,614 2% 21%
Salt Creek Township 204 11% 40%
Vernon Township 1,355 13% 32%
Source: HUD, USDA, BLS, IRS, state Treasury, and Childcare Aware, 2012, American Community Survey, 3 year est.
Poverty & Asset Limited Income Constrained Employed
13. Single Adult
Family w/ Infant &
Pre-K
Housing 571.00 696.00
Childcare 0. 864.00
Food 170.00 515.00
Transportation 340.00 681.00
Healthcare 130.00 518.00
Miscellaneous 142.00 352.00
Taxes 205.00 242.00
Monthly Total $ 1,558.00 $ 3,868.00
Annual Total $ 18,696.00 $ 46,416.00
Hourly Wage Needed
to Survive $ 8.99 $ 22.32
Source: Asset Limited, Income Constrained, Employed (ALICE) Indiana Report
14. Monthly rent or house payment : 550.00
Car payment: 100.00
Car insurance: 75.00
Utility – electric: 75.00
Utility – water/sewer/trash: 50.00
Childcare: 550.00
Total Debt: $ 1,400.00
Gross Wage Income ($7.25/hr at 40 hrs/wk): 1,160.00
Child Support ($50/wk): 200.00
Total Income: $ 1,360.00
Housing Ratio should be not more than 30% of the
Gross Monthly Income (GMI):
$1,360 monthly income x 30% GMI = $408.00
This individual can afford $408.00 for housing costs.
15. The income gap between the rich and poor has
widened astronomically since 1967.
People in poverty remain in ‘crisis mode’. They
struggle to survive on a daily basis and are
unable to pay attention to this gap.
The middle class are too busy trying to climb
the economic ladder to worry about the gap.
The wealthy don’t want to talk about it.
16.
17.
18. Poverty Middle Class Wealth
Possession
s
People Things One-of-a-kind
objects, legacies,
pedigrees.
Money To be used,
spent.
To be managed. To be conserved,
invested.
Personality Is for
entertainment.
Sense of humor
is highly valued.
Is for acquisition &
stability.
Achievement is
highly valued.
Is for connections.
Financial, political,
social connections
are highly valued.
19. Hidden Rules…cont’d
Poverty Middle Class Wealth
Social
Emphasis
Social inclusion
of people he/she
likes.
Emphasis is on
self-governance &
self sufficiency.
Emphasis is on
social exclusion.
Food Key question:
Did you have
enough?
Quantity
important.
Key question: Did
you like it?
Quality important.
Key question: Was
it presented well?
Presentation
important.
Clothing Clothing valued
for individual
style &
expression of
personality.
Clothing valued
for its quality &
acceptance into
norm of middle
class. Label
important.
Clothing valued for
its artistic sense &
expression.
Designer important.
20. Poverty Middle Class Wealth
Time Present most
important.
Decisions made
for moment
based on feeling
or survival.
Future most
important.
Decisions made
against future
ramifications.
Traditions & history
most important.
Decisions made
partially on basis of
tradition &
decorum.
Education Valued & revered
as abstract but
not as reality.
Crucial for
climbing success
ladder & making
money.
Necessary tradition
for making &
maintaining
connections.
Family
Structure
Tends to be
matriarchal.
Tends to be
patriarchal.
Depends on who
has money.
21. Poverty Middle Class Wealth
Destiny Believes in fate.
Cannot do much
to mitigate
chance.
Believes in
choice. Can
change future with
good choices now.
Noblesse oblige.
(‘Nobility Obliges’)
Language Casual register.
Language is
about survival.
Formal register.
Language is about
negotiation.
Formal register.
Language is about
networking.
Driving
Forces
Survival,
relationships,
entertainment.
Work,
achievement.
Financial, political,
social connections.
Hidden Rules…cont’d
22. Poverty Middle Class Wealth
Love Love &
acceptance
conditional,
based upon
whether
individual is
liked.
Love &
acceptance
conditional &
based largely
upon
achievement.
Love & acceptance
conditional &
related to social
standing &
connections.
Humor About people &
sex.
About situations. About social faux
pas.
World View Sees world in
terms of local
setting.
Sees world in
terms of national
setting.
See world in terms
of international
view.
Hidden Rules…cont’d
Source: www.ahaprocess.com
23. Frozen Language that is always the same. i.e. Lord’s Prayer,
wedding vows, etc.
Formal The standard sentence syntax and word choice of work
and school. Has complete sentences and specific word
choice.
Consultative Formal register when used in conversation. Discourse
pattern not quite as direct as formal register.
Casual Language between friends & is characterized by a 400+ to
800 word spoken vocabulary. Word choice general & not
specific. Conversation dependent on non-verbal assists.
Sentence syntax often incomplete.
Intimate Language between lovers or twins. Language of sexual
harassment.
Source: www.ahaprocess.com
24. • People in poverty stay in poverty because they
do not know how to get out. Moving from
poverty requires a support system, education of
the hidden rules of class, someone to assist
with necessary resources, and someone to lead
in times of chaos.
• Their learned emotional responses dictate
behavior. They may have to find that ‘still’, to
move forward.
25. A participant will need to make a number of very
difficult decisions during the journey to escape
poverty. Those decisions can only be
successfully made when the participant has
been provided the necessary emotional
resources from role models, such as coaches,
who are present in the life of a person in
poverty who wishes to escape the poverty
culture.
26. Majority of programming in place:
› Has a single focus with some attempts to
address ancillary issues
› Has a defined period of time to participate
with little to no follow-up
› Referrals to other programs/agencies can
cause frustration and confusion
› Take the global approach teaching broad
base of skills
27. This initiative moves people forward to a better quality
of life. Our efforts are to build the skills necessary in
participants so they may grow in their own abilities to
become independent.
Coaching For Success places a strong focus in
improving the areas of income, education and
housing. Coaches and their team actively work with
their participants to define their strengths and
weaknesses and set short and long term goals. To
move people out of poverty they need a support
team. This initiative provides that support team as
long as it is needed.
28. Provide:
› Broad focus on all needs and issues
› Unlimited time frame to participate
› Unification of services & goals; eliminating
confusion/frustration
› Go beyond broad base of skills, take the time
necessary to identify the root cause of the
individuals barrier(s)
› Support team with on going support
29. Participants are vetted by the General Manager
and if accepted, are assigned a Coach
Participant and Coach develop a healthy
working relationship
Coach enlists Teammates who specialize in a
variety of topics to assist the Participant
Participant works with Coach and Teammates to
break down and eliminate barriers
30. A person who… gently guides and nurtures the
growth of another person during various stages
of that person’s development.
A person who… explains the rules and culture
of other socio-economic classes.
A person who… listens, relates, explains,
increases perspective, identifies resources,
targets options and consequences, assists in
setting goals, provides encouragement.
31. A person who… can focus on the positive.
A person who… finds the talents & gifts
someone has to offer.
A person who… can see the genuine greatness
in the moment & be in that moment. Knowing
that the power is in the NOW.
A person who… can celebrate the small as well
as the big successes.
If we see the greatness in a person, they
will step more into that greatness.
32. Develop Character
Set Boundaries
Limit Responsibility
Plan Objectives
Set Goals
Inspect Performance
Give Tough Love
Use Coach Voice
Understand Risk
Listen
33. Create a safe environment
Develop self discipline
Build relationships
Neutralize duality
Know the whole person/participant
Don’t be a know it all
Allow failure on the journey to wisdom
Allow and support dreams
Build trust
Determine the level of accessibility
Teach the rules of the middle class
34. What does a life of poverty look like?
› What problems do they have to solve?
› What worries do they have?
› Where does their time and energy go?
› Where does their money go?
› Who are the people in this picture?
› How are their relationships?
What does their life out of poverty look like?
› What do they want their life to look like?
35. Some people are good with change, others are not. If an
individual has more resources, change can be easier.
Poverty is about more than the choices they make.
Learn about the hidden rules of economic class,
resources, family structure, and language.
As people living in poverty come to understand the big
picture, as well as their issues, things will begin to make
sense.
Partnerships within the community will build vital social
support to break the cycle of poverty.
36. › Housing / Emergency
Shelter
› Utilities
› Health Care
› Child Care
› Parenting
› Employment
Readiness
› Vocational Training
› Employment
Opportunities
› Child & Adult
Education
› Recreation
› Food & Nutrition
› Transportation
› Mental Health
› Substance Abuse
Treatment
› Domestic Violence
› Legal Assistance
ACCESS COMMUNITY RESOURCES
37. Current U.S. policies pull supports away as
people begin to move out of poverty.
Community supports must be built to mitigate
“cliff effects”.
Engage those in poverty to guide work of
overcoming obstacles, forming partnerships, and
thinking differently.
Strong communities do not leave anyone behind.
People in poverty count.
Create a prosperous, healthy, sustainable
community where all individuals do well.
Source: Bridges to Sustainable Communities , Philip DeVol
38. It takes a lot of “emotional labor” for a
participant and those assisting a participant to
make the transition from poverty to a higher
economic class.
Leaving poverty is a process, not an event. It is
a series of steps over an extended period of
time.
39. Housing ratio will be 30% or less of GMI
Safe Housing
200% or above poverty guidelines
Improved self confidence
Strengthened family unit
Increased social skills
Stronger community
› Family income
› Thriving partnerships
› Community awareness
40. Poverty is relative and there are many reasons for it.
Poverty occurs in all races and in all countries.
Generational poverty and situational poverty are different.
An individual brings with him/her the hidden rules of class in which
he/she was raised.
Understanding the hidden rules of economic class allows a person to
choose behaviors that lead to economic security.
In order to move from poverty to middle class or middle class to
wealth, an individual must give up relationships for achievement (at
least for a period of time).
No matter what economic class we’re in, we try to earn the respect
of the people closest to us.
We cannot blame the victims of poverty for being in poverty. We
cannot support stereotypes and prejudices about the poor.
41. Consider what we will do with our life, as well as what
we will do about poverty in our community.
What can we change about ourselves? What can we
change about our community?
Our answers will help us understand what it will take in
the way of courage to move toward prosperity. The
prosperity we’re talking about isn’t just financial, its an
overall sense of well-being, success, contentment, and
(yes) happiness.
“No significant learning occurs without a significant
relationship.” -Dr. James Comer
Ponder…
42. Missy Woods
1115 E. Oak Street
Seymour, IN 47274
(812) 522-8718
mwoods@hsi-indiana.com
Editor's Notes
Explain what is ALICE:
ALICE, a United Way acronym which stands for Asset Limited, Income Constrained, Employed, represents the growing number of individuals and families who are working, but are unable to afford the basic necessities of housing, food, child care, health care, and transportation.
Through a series of new, standardized measurements, United Way is quantifying the size of the workforce in each state that is struggling financially, and the reasons why. These measurements provide a broader picture of financial insecurity than traditional federal poverty guidelines.
Total Households = All households in that township
% of Poverty = All households in poverty (at or below 150% of the Federal Income Poverty Guidelines
All households that meet the ALICE threshold.
Review slide - What does it cost to afford the basic necessities?
Family w/ Infant & Pre-K = 2 Adults + 2 children.
As you can see, the bare-minimum budget does not allow for any savings, leaving a household vulnerable to unexpected expenses.
This budget is still significantly more than the Federal Income Poverty Guideline of $11,170 for a single adult and $23,050 for a family of four.
Now, lets just look at housing costs versus affordable housing.
Expenses are for a single person with 1 child.
You will notice that food costs have not been included in monthly expenses.
Expenses are $1,400 per month (without food costs) but the household income is only at $1,360. A deficit of $40.00 per month. This includes zero extras, nothing for emergencies and nothing to set aside for savings.
30% of the gross monthly income (gmi) is the established ratio that banks look at.
Lets talk about the effects/costs of poverty.
All these issues are costing our communities in some shape of forum
The life of poverty…generational poverty.
Go through the slide explaining the family structure and the important roles played by all members.
Jane was married to… then to…
They need each other to survive.
When you are moving out of poverty, you must leave all the family structure behind. Elaborate…
All relative to the poverty culture and if your going to try to understand poverty you really need to understand the Hidden Rules.
Really look at these and see where you think you may fall. Example of self…I fall under poverty in some and middle class in others.
Life maturity can also change where you fall within the Hidden Rules. Example: when I was 25, I thought money was to be spent but as maturity creeps in, I now realize that it must be managed to be conserved and invested.
Different classes uses different languages.
A child in poverty sent to school to take a formal test. How do you thing that child is going to do?
So what are we saying…
So we know people stay in poverty because…
Human Services, Inc. has identified these major barriers for households who are ready to move forward:
A substantial amount of programming in place:
Has a single focus – an example would be our Energy Assistance Program; this program will assist in paying a qualifying households heat bill 1 time per winter season. This helps but what happens when the household circumstances have not changed and the heat bill comes the next month?
Our Food Pantry will assist a household with approximately a 3 day supply of food. Again, this is helpful but what happens after that 3 day supply of food is gone?
Programs have a defined period of time in which they are allowed to work with participants. Generational poverty has taken longer than 18 months to develop, it would stand to reason that it will take longer to overcome.
Referrals are made to address barriers by one program/agency to another, the participant may get lost in the sea of appointments with several case managers all working in silos on different goal plans.
When skills are presented to participants in programs, it is often a global approach. These are the usual skills someone needs so we will just teach this broad base of skills. Often time is not taken to get to the bottom and root of the individual participant’s needs.
Read this slide word for word…
Coaching For Success is taking a completely different approach in how it addresses poverty.
What we know is that to eliminate barriers and move people out of poverty, there are many things that must happen:
We must address all the household issues, be it life skills, education, job readiness, etc.
We must have programming that is not on a limited time frame. Generational poverty didn’t happen overnight.
We must get to and address the root cause/causes of the barriers. When you just take care of the surface issues, the root cause remains and the likelihood of additional issues developing increases.
We must have a support team that can handle diverse issues to SUPPORT the individual/individuals on an on-going basis.
You will notice that some of the Coaching For Success terminologies are based on the design of a football team.
We have a General Managers, Coaches, Teammates and a Playbook.
All participants are vetted by our General Manager.
If there is a specific issue that participant needs assistance with and we do not have a coach or teammate that can fill that gap, a new partnership is sought out.
What has been learned is that old saying, it takes a village…
This is not necessarily for everyone.
Those whom can see themselves as good coaches would be a welcomed addition to this initiative.
Those that don’t necessarily think they would be a good coach can contribute in many other ways.
Develop character – discussions with teammates should be meaningful and ethical.
Set boundaries – must be well established early on.
Limit responsibility – responsible to the participant, not for the participant.
Plan objectives – prepare SMART goals for the relationship. SMART = specific, measurable, attainable, realistic and timely.
Set short term goals – helping to set and achieve short term goals will help the participant set and achieve longer term goals.
Inspect performance – monitor, review, reflect, and discuss potential actions. Listen, share, process, and be open to learning while teaching.
Give tough love – know when to intervene and when to let go.
Use coach voice – non-judgmental, free of negative non-verbal communication, factual, often in question format.
Understand risk – offer possible solutions in lieu of giving advice. Discuss options and consequences of these options.
Listen – LISTEN.
Create a safe environment – it’s okay to not know things. This creates an environment in which it is safe to learn.
Develop self discipline – moving participant to self-governance. Understanding that with each choice comes a consequence.
Build relationships – avoid power struggles, access resources, be kind and supportive, admit when wrong, offer structure and choices, coping strategies, keep promises, clarify expectations, stay open to feedback.
Neutralize duality – human are comfortable amid contrasts and distinctions. Such as: beautiful/ugly, simple/complex, intelligent/stupid, etc. Good coaching works to neutralize this duality.
Know the whole person/participant – know the good and the not do good with the personality and complexities. When there is understanding, there is a better chance to impart useful wisdom.
Add to handout – pictures of before and after in color
This is to help everyone see that we all need and have aspirations.
Also helps to see that we are not necessarily where we want to be either.
Nothing and no one has the perfect life.
Use examples
Navigating resources through in a community can be over-whelming.
Here is what is expected to result from this initiative:
Thank you for your time and attention.
If you have any questions and/or would like to participate in this initiative, please contact me.