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Curriculum Vitae
PERSONAL DATA
Name :Mohammad Jamil Ahmad Salim.
Date of Birth : 8/11/1974.
Place of Birth : Jordan-Irbid.
Nationality : Jordanian.
Sex : Male.
Marital Status : Married.
Address : Jordan-Irbid-Biet Yafa-21176.
Phone# : 962-02-7320525, 079/5134964.
E-mail : mohamedjas@yahoo.com .
LANGUAGE
 Native language : Arabic.
 Others: English (read, write and speak).
ACADIMIC HISTORY
 The general secondary education certificate examination (G.S.E.C.E- AL-
Tawjeehi),1/8/1992, Average: 87.7%.
 B.Sc degree. in nursing, second semester,1995-1996,average=78.1% (J.U.S.T) Jordan
University Of Science and Technology.
 Master degree in medical laboratory science (clinical biochemistry), 2001-2002, average =
81.6%, from Jordan University of science and technology (JUST).
PERSONAL GOALS
 To improve the quality of service in organizations by enforcing implementation of quality
standards
 To develop and implement sustainable approaches for improving the quality of services
provided.

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 To engage in review, design and implementation of quality improvement projects that will
achieve measurable and sustainable improvements in the processes and outcomes of services
provided.
 Support organizations to pursue innovative processes to attain a higher level of standards
and quality of service that is comparable to international standards.
 Identify and promote best services practices that can be implemented in
departments/institutions.
 Strengthen quality and safety culture professionals.
 Expand the evidence base for the application of QI to human resources (HR) planning and
management.
 To improve performance through continuous education and training.
 To provide high quality of service, by adherence to approved policies and procedure, and
participation in quality improvement projects.
 To utilize resources effectively, through using the cost effective methodologies, and
delivering safe high quality of services.
 To communicate effectively with all customers, and considering customers satisfaction as a
major goal to be achieved.
CERTIFICATES:
1. Certified As Assessor from King Abdullah II Center for Excellence (KACE)
2. Certified as Surveyor by Healthcare Accreditation Council (HCAC).
3. Certified as Primary Healthcare Surveyor from HCAC
4. Certified as instructor from Australian Registry of Emergency Medical Technicians
(AREMT)
5. Certified as Instructor in BLS, pharmacology and ECG, Airway management, and ACLS
from AHA.
6. Certified BLS, ACLS provider from American heart Association (AHA)
7. Certified as Pre Hospital Trauma Life Support provider and Instructor from National
Association of Emergency Medical Technicians(NAEMT), Dec 2014
8. Certified as hospital surveyor (hospital accreditation surveyor) by American Institute for
Healthcare Quality (AIHQ), -June- 11- 2010. Certification #CHS 100605

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9. Certification and completion of all requirement of the International nurse's council
Leadership for Change Program in Jordan –Leadership and Management Development for
Nurses 2006-2008.
COURSES:
1. Attended course, title: Mentorship / Preceptor ship of Nursing Learners, 64 contact hours
course, by The Jordanian Nursing Council, in march 3-14,2007. certificate # PM (26)
SH(1)/18
2. Attended course, title: Nursing assessment and care of psychiatric patients, in April 2008 in
specialty hospital.
3. Attended course, title: risk assessment and management, by Jordanian nursing and
midwives council, in December 2008.
4. Attended the 8th scientific day- Quality in Nursing in ESLAMI private hospital in
November 2008.
5. Attended course, title: quality concept, Quality improvement, and patient safety, in the
period 5-7 February 2008.
6. Wound management seminar, by Johnson and Johnson Company in February 2007.
7. Attended course, title: environmental safety, 8 training hours, by specialty hospital in
collaboration with national civil defense, in March 2007.
8. Attended course and certified as internal auditor in Environmental health and safety
management systems (ISO 14001 and OHSAS 18001) for one day by Future environment
for consulting and research, in April 2007.
9. Attended the 6th
Jordanian quality conference –Quality In Healthcare and education in
September 2007.
10. Attendance of the Scientific Conference of the 7th
Annual Forum of Arab hospitals
federation, title of conference is: patient safety in Arab hospitals, working together for
health- that is held on March 11-12, 2009 in Syria.
11. Attended course and certified as internal auditor in HACCP by Future environment for
consulting and research, in August 2006, for one day.
12. Attended course and certified as internal auditor in ISO 9001, by Future environment for
consulting and research, in August 2006, for Tow days.
13. Participate in the first national scientific day held in applied science private university, and
has presented a paper during the conference. on November 2006.
14. Participated in the first international nursing conference held by the Jordanian nursing
council on 25-27, April 2006, and has presented a paper during the conference.

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15. Attended seminar, title: The latest techniques in wound care management by LOHMANN
and RAUSCHER, in September 2006.
16. Participated in scientific day – infection control in hospital- in AL-ISRA hospital in June
2005.
17. Attended a course, title: Bed sore care, 3 training hour's by specialty hospital in January
2005.
18. Attended course, title: Decontamination course, 4 training hours in specialty hospital in
January 2005.
19. Attended course, title: Quality nursing services as a basic element toward accreditation, in
Albasheer hospital, about 6 training hours in November 2004.
20. Worked as Teacher assistant in medical technology department at JUST for two years
(1999-2000) in biochemistry and microbiology labs.
21. Attended course, title: Advanced course in respiratory therapy From 31/8/1996 To 31/9/96
about 36 hours, taken by Jordan Nurses and midwives Council.
EXPERIENCES
I- CERTIFIED AS EXCELLENCE AWARDS ASSESSOR. RECENTLY
ASSESSMENT CONDUCTED WITH KING ABDULLAH II CENTER OF
EXCELLENCE (KACE), MINISTRY OF INTERIOR EXCELLENCE AWARD
(MOI, UAE), AND ABU DHABI AIRPORTS- INTERNAL AWARDS FOR
EXCELLENCE.
Duties and responsibilities:
 Conducting assessment and review for reports, taking into consideration awards
criteria and standards.
 Conducting gap analysis for organizations systems and operations, and developing
required action plans to improve quality of services provided.
 Helping organizations in Implementing EFQM model to achieve Excellence.
 Participate in organizational development by implementing strategic and leadership
Excellence standards in organizations.
 Develop required processes, operations, and procedures that support organizational
systems.
 Monitoring and evaluating processes and operations effectiveness, and suggesting
opportunities for improvement.
 Creating methods to simplify processes and operations.
 Developing utilization management plans that include cost effectiveness
 Participating in development of key performance measures, and utilizing results
toward improvement and excellence.
 Developing customer satisfaction and complaint management system that match
customers' needs.

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 Conducting actual assessments and surveys for organizations or employees who
participate in Excellency programs.
 Attending workshops trainings and conferences conducted by KACE.
 Participating in developing and implementing policies and procedures.
 Identifying educational needs for organizations, and Conducting training sessions
such as: quality management, strategic planning, operational management,
leadership and management, customer satisfaction, communication, Good
manufacturing practices, EFQM model, and organizational Excellence.
I- EMPLOYED AS PART TIME EMPLOYER WITH HEALTHCARE
ACCREDITATION COUNCIL (HCAC) FROM 2011 UNTIL NOW.
Duties and responsibilities:
 Conducting actual and mock surveys for hospitals and primary healthcare centers.
 Participating in HCAC standards development review and updates
 Attending workshops trainings and conferences conducted by HCAC.
 Participating in developing and implementing policies and procedures of HCAC.
 Participating in quality and patient safety projects in HCAC
II- APRIL 15-2012 UNTIL NOW: WORKING AS TRAINING MANAGER IN
ALKHALIDI EDUCATION AND TRAINING CENTER ALKHALIDI MEDICAL
CENTER.
Duties and responsibilities include:
1- Assessing educational needs for staff in hospital based on recent updated knowledge,
accreditation requirements, services provided, and community needs
2- Developing educational plan according to needs
3- Coordination and scheduling for training cessions
4- Providing training and selection of educators
5- Coordinate with external agencies especially universities and scheduling for training
6- Monitoring of training effectiveness in work place
7- Developing nursing competency programs
8- Providing general nursing orientation to newly employed nursing staff
III- APRIL 2010 TO JANUARY 2012: WORKING WITH FUTURE ENVIRONMENT
CONSULTING AND RESEARCH AS QUALITY CONSULTANT.
Duties and responsibilities include:
Future Environment Consulting And Research is a private company located in Jordan, the scope of
work of the company includes; providing consultations and preparing organizations for ISO
certifications such as (ISO 9001, 14001, 18001, 22000, HACCP, and other certificates),building
and updating systems and designs, conducting training sessions, and providing consultancy in
healthcare accreditation programs
1. Performing Initial assessment for organizations.
2. Awareness and explaining accreditation standards and requirements for organizational staff.
3. Performing gap analysis according to standards.
4. Identifying the gaps and providing organizations with the corrective actions to solve the
gaps, through forming action plans with time frames and responsibilities.
5. Training of organizational staff about the standards, quality and quality improvement,
communication skills, strategic planning, privilege and credential, communication and

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management of information, competency and performance appraisals. And other subjects
according to needs.
6. Preparing of documents required by standards.
7. facilitate implementation
8. monitoring of action plans implementation
9. Evaluation and monitoring of implementation using tracer methodology and audit tools.
10. Writing periodical reports explaining progress, gaps, and delays.
11. Performing mock surveys and preparing organizations to final survey or audit.
12. follow up of organizations performance for 6 months after achieving the accreditation
IV- DECEMBER 2004 TO April 2010: SPECIALTY HOSPITAL, AMMAN, WHICH IS
ONE OF THE FAMOUS HOSPITALS IN JORDAN, WITH ALL MEDICAL
SPECIALTIES, IT HAS A BED CAPACITY OVER 200.
Position: Started as nursing supervisor from February -2004 to September-2006.And quality
improvement nurse from September-2006 up to April 2010.
Duties and responsibilities:
 Specialty hospital won King Abdullah II Award for Excellence two times (fifth and sixth cycle),
my duties and responsibilities were:
 As one of the board members who assigned to prepare hospital for award, and write the
report of it.
 I participated in preparation and writing the report of the Award.
 I was involved in the two parts of the award model (the first which is related to enablers, and
the second which is the results).
 I attended two awareness workshops for the award.
 I was trained on the RADAR assessment methodology and use it in writing the report.
 I was involved effectively in all award dimensions (leadership, strategy, people, partnerships
and resources, processes, products and services, customer results, people results, society
results, and key results).
 Also specialty hospital is accredited hospital by JCI , HCAC, my duties and
responsibilities were:
 for all hospital departments according to needs
 lopment of hospital safety plans and policies
 communicate and Participate in hospital committees (critical care, quality improvement,
safety, suggestion and complaint, admission, discharge, Ethics and continuous education
committees)
 Performing tracer methodology, and monitoring implementation of quality standards.
 Coordination between hospital committees and Ministry of Health committees, such as
infection control and national disaster committee.
 Participating in quality improvement projects and indicators, through data collection,
analysis, and interpretation.
 Using quality improvement tools PDCA, FOCUS PDCA, root cause analysis and FEMA in
quality issues.
 Assigned as coordinator and communicator in preparing, planning and implementation of
national and international accreditation programs (King Abdullah II Award For Excellence,
social security corporation Award, JCI, HCAC, ISO 14001, and OHSAS 18001)

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 Monitoring and evaluation of performance.
 Performing Training plans and orienting of hospital staff member.
 Developing of protocols and guidelines for clinical practice.
 Developing of triage system in ER.
 Developing of scope of services to departments.
 Developing of job description and evaluation criteria for nurses.
 Developing of nursing and patient classification system.
 Participating in forming brochures and teaching instructions for patients such as brochures
for pain management and falling down.
 In environmental health and safety: my duties and responsibilities were:
 Performing risk assessment using evidence based scoring systems and methods
 Performing facility rounds and inspections
 Staff training and awareness about safety
 Participating in providing control measures for identified risks.
 Certified as internal auditor for ISO 9001, HACCAP, ISO14001 and OHSAS 18001.
V- FROM 2-12-01 TILL SEPTEMBER-2003: IN KING ABDULLAH UNIVERSITY
HOSPITAL (AS IN CHARGE NURSE IN INTERMEDIATE CARE UNIT OF
CARDIOLOGY). THE HOSPITAL IS UNIVERSITY HOSPITAL, NUMBER OF
BEDS =450, IT’S A REFERRAL HOSPITAL, WITH DEFERENT SPECIALTIES.
Duties and responsibilities include:
 Communicate between the hospital administration and Ministry of health
 Coordinator between royal medical services and hospital.
 Represent the hospital in certain community activities such as violence and abuse, drugs
abuse national committees.
 member in medical supplies purchasing committee
 Internal auditor for ministry of health insurance bills.
 Member of insured patient's admission and discharge committee.
 Member in strategic planning and quality improvement committees.
 Supervising a nursing staff.
 Training new employees.
 Evaluating and monitoring staff performance.
 Participate in structural interviews for recruiting new employee.
 Performing Daily assignment for nurses such as check of narcotics and E-cart.
 Participate in case studies, and doctor’s rounds.
 Preparing and administer medications.
 Receiving and giving handing over from the outgoing and incoming shifts.
 Performing basic nursing skills and providing high quality nursing care for patients.
 Writing nursing care plans for patients.
 Intake and output measurements.
VI- FROM FEBRUARY- 1998 UNTIL FEBRUARY-2002: IN MINISTRY OF HEALTH
(AL-MAFRAQ HOSPITAL AS NURSING AND ADMINSTRATIVE SUPERVISOR,
AND INCHARGE NURSE IN ICU-CCU. THIS HOSPITAL IS GOVERNMENTAL
HOSPITAL (MINISTRY OF HEALTH).
Duties and responsibilities include:

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 Communication officer between ministry of health and Almafraq Directorate.
 Coordinator for free medical days in Almafraq city.
 Quality facilitator for ministry of health in Almafraq hospital.
 Staff development coordinator between the ministry and the hospital.
 Reporting to Almafraq directorate and ministry of health.
 Regular follow up and monitoring and of staff performance.
 Administration representative on night shifts
VII- FROM AUGUST /1996 TO FEBRUARY 1998: IN JORDAN UNIVERSITY
HOSPITAL (AS STAFF NURSE IN MEDICAL FLOOR). JORDAN UNIVERSITY
HOSPITAL IS A REFERRAL HOSPITAL DELIVERING PRIMARY,
SECONDARY AND TERTIARY CARE SERVICES, and IT CONTAINS 400 BEDS.
Duties and responsibilities include:
Performing basic nursing care for patients admitted to ward, and performing nursing care plans for
patients.
APPRECIATION LETTERS:
 From specialty hospital, due to effective participation and implementation of JCI standards,
in April 2008.
 From specialty hospital, due to effective participation in delivering the best nursing services,
in July 2007.
TRAINING CONDUCTED:
I have the required qualifications and competence to conduct different types of trainings in
organizations regarding quality and safety, the following trainings were conducted:
 Facility Management and Safety Training.
 Strategic planning, Accreditation, Competency programs, Communication skills,
Quality and patient safety, Communication and management of information, Risk
assessment and management, ISO 14001 training, HACCP training, OHSAS 18001
training, Joint commission international standards, Privilege and credential, Clinical
auditing and tracer, Patient centered care, and Mentorship and preceptor ship.
COMPUTER SKILLS
Excellent in computer skills.

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REFERENCES
o Mr. Mohammad Jarrah, Human Resources and Training Manager, Al KHALIDI Medical
Center, mobile #00962779492294.
o Haytham Al Qaqa, KACE Assessor in King Abdullah Center of Excellence mobile#
00962795833509.
o Mrs. Rabab Diab, standard development coordinator, HCAC, Mobile # 009627777763647.
o Eng. Omar Hassoneh General Manager of Future Environment Consulting and Research,
mobile # 00962795769642.
QUALITIES:
I have a quality of maintaining good interpersonal relationships with other healthcare personnel and
am systematic at work. I also have training and teaching skills.
DECLARATION:
I hereby declare that all the above statement is true and accurate to the best of my knowledge.