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Social Media Steve Mulder Making Web 2.0 Real PART 1
Meet  Pete Blackshaw, new hybrid  car owner
The promise: 50 MPG The reality:
What is Web 2.0? Marketing buzzword
“ We are witnessing the Web’s second coming.”   The New York Times “The Web has finally matured to the point  where it can fulfill some of the outlandish  promises that we heard in the ‘90s.”  Newsweek
Anything new Anything cool Anything marketing wants to sell Anything someone wants Google or Yahoo to buy
“ When people say to me it’s a Web 2.0 application,  I want to puke.”    Venture Capitalist Guy Kawasaki
What is Web 2.0? Newish set of guiding philosophies Social  Media Rich Interfaces New Digital Interactions Openness
What is Web 2.0? Newish set of guiding philosophies Social  Media Rich Interfaces New Digital Interactions Openness
The spectrum of social media ,[object Object],[object Object]
Social media: Ratings and reviews
Ratings and reviews: Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social media: Tags
Tags: Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social media: Collaborative content
Collaborative content: Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social media: Message boards
Social media: Blogs
Social media: Behavior-driven information architecture
Behavior-driven information architecture: Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social media: Social networking
The culture of participation ,[object Object],[object Object],[object Object],[object Object]
Social media: The challenge of negative content
A little spin and a little truth ,[object Object],[object Object],[object Object],[object Object]
The leap of faith ,[object Object],[object Object],[object Object]
Myth #1  People contribute only when they’re negative ,[object Object]
Myth #2  Negative contributions scare away buyers ,[object Object],[object Object],[object Object],[object Object]
User contribution is happening ,[object Object],[object Object],Support it, participate, and you can influence it and leverage it for extending your brand 1 2
To what degree are you ready to let go?
Social media: Implications
We create  platforms  for experiences,    not the experiences themselves
We create design containers  for content  we cannot entirely imagine
evolve   and    flexible    are    that    systems    create  We
Which Web 2.0 opportunities are right for you? Social  Media Rich Interfaces New Digital Interactions Ratings & reviews Tags Collaborative content Message boards Blogs Behavior-driven info architecture Social networking Instant feedback Faster processes More ways  to interact Direct manipulation Differentiating experiences Widgets Browser extensions & toolbars Virtual worlds Mobile Television & gaming platforms Openness RSS feeds Open APIs New content uses Mashups

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Making Web 2.0 Real Part 1: Social Media

  • 1. Social Media Steve Mulder Making Web 2.0 Real PART 1
  • 2. Meet Pete Blackshaw, new hybrid car owner
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  • 5. The promise: 50 MPG The reality:
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  • 9. What is Web 2.0? Marketing buzzword
  • 10. “ We are witnessing the Web’s second coming.” The New York Times “The Web has finally matured to the point where it can fulfill some of the outlandish promises that we heard in the ‘90s.” Newsweek
  • 11. Anything new Anything cool Anything marketing wants to sell Anything someone wants Google or Yahoo to buy
  • 12. “ When people say to me it’s a Web 2.0 application, I want to puke.” Venture Capitalist Guy Kawasaki
  • 13. What is Web 2.0? Newish set of guiding philosophies Social Media Rich Interfaces New Digital Interactions Openness
  • 14. What is Web 2.0? Newish set of guiding philosophies Social Media Rich Interfaces New Digital Interactions Openness
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  • 16. Social media: Ratings and reviews
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  • 56. Social media: Behavior-driven information architecture
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  • 64. Social media: Social networking
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  • 70. Social media: The challenge of negative content
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  • 77. To what degree are you ready to let go?
  • 79. We create platforms for experiences, not the experiences themselves
  • 80. We create design containers for content we cannot entirely imagine
  • 81. evolve and flexible are that systems create We
  • 82. Which Web 2.0 opportunities are right for you? Social Media Rich Interfaces New Digital Interactions Ratings & reviews Tags Collaborative content Message boards Blogs Behavior-driven info architecture Social networking Instant feedback Faster processes More ways to interact Direct manipulation Differentiating experiences Widgets Browser extensions & toolbars Virtual worlds Mobile Television & gaming platforms Openness RSS feeds Open APIs New content uses Mashups