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THE PSYCHOLOGY OF
IMPULSE BUYING.
We’re all guilty of
impulsive buying.
You came in
with a list…	
  
But left with
half the store…	
  
TRIGGERS
	
  
but, what 
 this behavior?
INFLUENCES 
	
  
What 
 what you buy?
3
main contributors
to impulse buying
behavior.	
  
There are
STORE ENVIRONMENT
	
  
#1
	
  
Highly
stimulating
environments
and perceived
crowding
increases the
frequency of
impulse
buying. 	
  
Repeat shoppers
are more likely to
make impulse buys
than first time
shoppers. 	
  
In small stores, 
pricing has the
main influence
over impulse
buys.	
  
In large stores,
product displays
have the main
influence on impulse
buying. 	
  
Shoppers who react
more positively to a
store environment
are more likely to
purchase something
they weren’t
planning on buying.	
  
PSYCHOLOGICAL TRAITS
	
  
#2
	
  
there is a general trait of impulsivity.
Psychologists agree 	
  
Of the people
who have this
trait, only
those who find
it morally
acceptable to
buy on impulse
do so. 	
  
Research suggests that
there is a strong link
between getting good
deals and the release
of mood-boosting
endorphins.	
  
BUYING CONDITIONS
	
  
#3
	
  
The more time a
shopper spends in a
store before finding
what they set out to
buy… 	
  
the more likely they are to purchase
something they did not plan on
buying. 	
  
Implicit primes
are more
effective when
shoppers are
distracted
making them
more likely to
make an
impulsive buy.	
  
Marketers often use this
knowledge to promote
impulse buying in hopes of
increasing their bottom
line.
IMPLICATIONS of
IMPULSE BUYERS
FOR MARKETERS 
	
  
While impulse buying does
mean more product being
bought…
It can lead to consumers
having a negative opinion of
the retailer and the product
Before cashing in on impulse
buyers, it’s important to fully
understand consumers’ traits
and the long term impact on
the brand.
How do you identify the right
impulse buyer?
Learn more on our blog:
blog.motivemetrics.com

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The Psychology of Impulse Buying: Triggers, Influences and Conditions