4. FBI - (ACS) System
• A CRM for criminals
• Built using 1970s-era software tools
• Natural
• ADABAS database Don’t make a federal
• IBM 3270 green screen terminals case out of it.
• Many believed ACS was obsolete when it shipped in 1995
5. FBI – Virtual Case File Results
Coding
starts 2001 All code
scrapped –
3 years for January 2005
$380m Cost $170m
FBI Director Seeing this wasn’t
Robert Mueller going
asked congress anywhere, Mueller
for more money considers a new
to keep going. tactic.
Three times.
Start over!
6. Sentinel – The FBI Case Management
Project
Lockheed
1.5 phases done
Martin wins $421m spent
contract to 2 years remain
build it
4 phases Mitre estimates
$450m another $351m and
6 years 6 years to complete.
Robert Mueller Well, uh…
really hopeful I mean, we…
this time.
Can we use Scrum
for hardware?
7. Sentinel – The FBI Case Management
Project
Code complete
Project Reset 1 year of work
$30m spent
FBI cancels Hardware delays
contract push projected ship
Scrum Studio date to May 2012
created in
Hoover
building FBI Director Robert
basement Mueller reports being
“this close” to shipping
Sentinel.
Reduce staff
from 400 to 40
8. Sentinel – The FBI Case Management
Project
Hardware
Problems
solved …
Shipped
As of August
2011, the FBI was
expending
significantly fewer
dollars
9. Why do I care?
Higher Success Rate
You are 3 times more likely to be successful with Agile
Cost Effective
As you always have working software you can stop at any time without waste
Low Risk
You only ever have one sprint at risk at a time
“The agile process is the universal remedy for software development project failure. Software applications developed through the agile process have three times the success rate of the traditional waterfall method and a much lower percentage of time and cost overruns. The secret is the trial and error and delivery of the iterative process.”- The CHAOS Manifesto, Copyright 2011
Source: www.justice.gov Inspector General reportsReplace ACS Science Applications International Corporation (SAIC) awarded primary software contractMany other vendors for smaller piecesOriginally scheduled for three years and $380m
Source: www.justice.gov Inspector General reports
Source: www.justice.gov Inspector General reports
Source: www.justice.gov Inspector General reports“As of August 2011, the FBI was expending significantly fewer dollars per month than it had when Lockheed Martin was primarily responsible for the development of Sentinel.““The FBI-wide deployment is now scheduled for May 2012, … This modest extension is due primarily to the need to implement a standard five-year ‘refresh’ of computer hardware.”