SlideShare a Scribd company logo
1 of 40
Emotional Intelligence (EI)
Kecerdasan Emosi
By Mudarwi, Feb 9th 2015
Dr. Travis Bradberry
• Dr. Travis Bradberry is the awardwinning coauthor of the
#1 bestselling book, Emotional Intelligence 2.0, and the
cofounder of TalentSmart, the world's leading provider of
emotional intelligence tests and training, serving more
than 75% of Fortune 500 companies.
• His bestselling books have been translated into 25
languages and are available in more than 150 countries.
• Dr. Bradberry has written for, or been covered by,
Newsweek, BusinessWeek, Fortune, Forbes, Fast Company,
Inc., USA Today, The Wall Street Journal, The Washington
Post, and The Harvard Business Review.
What is Emotional Intelligence (EI)
• Dr. Travis Bradbery:
– Emotional intelligence is the “something” in each
of us that is a bit intangible. It affects how we
manage behavior, navigate social complexities,
and make personal decisions that achieve
positive results.
What is Emotional Intelligence (EI)
• Dr. Travis Bradbery:
– Emotional
intelligence is
made up of four
core skills that pair
up under two
primary
competencies:
personal
competence and
social competence.
What is Emotional Intelligence (EI)
• Dr. Travis Bradbery:
– Emotional
intelligence is
made up of four
core skills that pair
up under two
primary
competencies:
personal
competence and
social competence.
What is Emotional Intelligence (EI)
• Dr. Travis Bradbery:
– The communication between your
emotional and rational “brains” is the
physical source of emotional intelligence.
The pathway for emotional intelligence
starts in the brain, at the spinal cord.
Your primary senses enter here and must
travel to the front of your brain before
you can think rationally about your
experience.
– However, first they travel through the
limbic system, the place where emotions
are generated. So, we have an emotional
reaction to events before our rational
mind is able to engage. Emotional
intelligence requires effective
communication between the rational
and emotional centers of the brain.
• Emotional intelligence (EI) is
defined as the ability to identify,
assess and control the emotions of
oneself, of others and of groups.
The concept of emotional
intelligence began to emerge in the
1990s, with the publication of
Daniel Goleman’s book ‘Emotional
Intelligence’ in 1995 based on the
work of psychologists Howard
Gardner (Harvard), Peter Salovey
(Yale) and John Mayer (New
Hampshire) in the 1970s.
Daniel Goleman
https://gradireland.wordpress.com/2013/08/26/emotional-intelligence-will-it-help-you-to-succeed/
/
• Emotional Intelligence is
the ability to identify our
own emotions and those
of others, to self-motivate
ourselves and know how
to monitor our emotions
and those of the people
around us.
What is Emotional Intelligence ?
http://en.blog.zyncro.com/2013/01/07/emotional-intelligence-applied-to-the-business-environment/
What is
Emotional
Intelligence ?
The emotional intelligence
concept was introduced in the
early 1990's by Daniel
Golemen. It has captured a
great deal of attention from
practicing leaders and from
organizations seeking to
enhance the leadership abilities
of their employees.
Emotional intelligence is
having one’s ability to
perceive and express
emotions, understand and
reason with emotions, and
effectively manage with
emotions. This goes not only
for yourself, but with others.http://traittheory.weebly.com/emotional-intelligence.html
By Dr. Travis Bradberry
Emotional Intelligence Statistic
http://www.6seconds.org/2007/04/16/white-paper-emotional-intelligence-success/
Emotional Intelligence Statistic
Conducting validation research on
the Six Seconds Emotional
Intelligence Test (SEI), the research
team assessed the importance of
emotional intelligence as
measured by the SEI.
The international study assessed
665 individuals ranging in ages
from 18 to 65, slightly more
women than men, education from
some high-school education to
post-graduate degrees, and a wide
range of occupations and levels
from entry-level to executive.
http://www.6seconds.org/2012/09/11/research-emotional-intelligence-gender-career/
Emotional Intelligence Statistic
Awareness is “Know Yourself” – accurately assessing emotional data.
Management is “Choose Yourself” – consciously selecting emotional response.
Direction is “Give Yourself” – purposefully applying emotion toward significance.
In these three dimensions, analysis of 24,436 people from around the globe shows women have
a slight edge in all three. In the Know Yourself area, Ms. Average scores 1.8% higher than Mr.
Average – but only 0.4% higher in the Choose Yourself area (see Figure 1: EQ and Gender,
Overview).
Emotional Intelligence Statistic
According to
www.talentsmart.com
– a leading provider of
emotional intelligence
– training, over 75% of
the Fortune 500
companies use
emotional intelligence
training tools and 90%
of top performers have
high emotional
intelligence.
http://coachingleaders.emotional-climate.com/
how-leadership-emotional-intelligence-and-coaching-fit-together-royalty-free-image/
leadershipeicoachingvenn/
EI, Leadership and Coaching
http://en.wikipedia.org/wiki/File:Maslow%27s_Hierarchy_of_Needs.svg
Maslow's Hierarchy of Needs
http://www.theperformanceinstitute.com.au/emotional-intelligence-leadership-business-success/
Given two professionals with the
same level of skills, expertise and
IQ… what then would be the
determining factor that will
determine who is successful? –
Emotional Intelligence. Think of
emotional intelligence and IQ as an
iceberg. You can only see the tip of
it (which is one’s IQ), but no one can
see the enormous body of ice below
and this represent emotional
intelligence. Being emotional
intelligence is a surefire way to
success not only in your
professional career or business but
also in every aspect of your life.
http://www.careerprofessionals.gr/pub/Category.asp?catid=5&contentid=9
IQ, EQ and Personality
https://iammoulude.wordpress.com/2013/08/27/emotional-intelligence-components-and-
emotional-competence-frameworks-part-2/
Emotional Intelligence Mapping
http://mynextbrain.com/blog/?p=337
Emotional Intelligence Mapping
http://lengrady-ei.blogspot.com/2011/09/emotional-intelligence-and-leadership.html
An examination of more than 300 top-level executives from fifteen
global companies showed that six emotional competencies
distinguished stars from the average.
• Influence
• Team Leadership
• Organizational Awareness
• Self-confidence
• Achievement Drive and
• Leadership
http://www.managementguru.net/how-to-use-emotional-intelligence-at-work/
http://www.conovercompany.com/education/success-profiler/
https://hbr.org/2004/01/what-makes-a-leader
https://managementpocketbooks.wordpress.com/2012/01/
https://managementpocketbooks.wordpress.com/2012/01/
https://managementpocketbooks.wordpress.com/2012/01/
http://eq4pm.typepad.com/eq4pm/2005/12/the_focus_of_th.html
Workplace Conflict Resolution
http://www.bpir.com/workplace-conflict-resolution-bpir.com/menu-id-78/expert-opinion.html
Adapted from Dreachslin and Kiddy, summarises common causes of conflict, and suggests
certain styles that may be employed for the resolution of workplace conflicts:
Workplace Conflict Resolution
http://www.bpir.com/workplace-conflict-resolution-bpir.com/menu-id-78/expert-opinion.html
Workplace conflict resolution
may be simplified by providing
staff with the following:
(a) written contracts,
(b) written discipline and
grievance procedures, and
(c) a detailed staff handbook.
This documentation is not only
a legal requirement, it is
also an invaluable tool for
ensuring that staff are
clearly aware of their rights
and responsibilities.
Workplace Conflict Resolution
http://www.bpir.com/workplace-conflict-resolution-bpir.com/menu-id-78/expert-opinion.html
All conflicts tend to have a high emotional content, and so
emotional intelligence plays an important role when
resolving workplace issues. Dreachslin and Kiddy [2] cite
Daniel Goleman of the Consortium for Research on
Emotional Intelligence.
Goleman described the central components of emotional
intelligence as:
• Self-Awareness (our own feelings)
• Self-Management (managing our emotions)
• Social Awareness (recognising other people’s feelings) and
• Social Skills (managing emotions in others).
An understanding of
these factors can
assist managers to:
create trusting
relationships,
perform more
effectively under
pressure,
make better decisions,
and
defuse potential
workplace conflicts.
http://www.bpir.com/workpla
ce-conflict-resolution-
bpir.com/menu-id-78/expert-
opinion.html
Emotional Intelligence Benefit
http://lengrady-ei.blogspot.com/2011/09/emotional-intelligence-and-leadership.html
Emotional Intelligence Benefit
http://www.yourarticlelibrary.com/organization/does-emotional-intelligence-influence-individual-behaviour-at-workplace/44990/
Emotional Intelligence (EI)
Emotional Intelligence (EI)
Emotional Intelligence (EI)
Emotional Intelligence (EI)
Emotional Intelligence (EI)

More Related Content

What's hot

Emotional Intelligence Presentation Final
Emotional Intelligence Presentation FinalEmotional Intelligence Presentation Final
Emotional Intelligence Presentation FinalDr. Christine Dickson
 
Emotional intelligence: Salovey-Mayer model
Emotional intelligence: Salovey-Mayer modelEmotional intelligence: Salovey-Mayer model
Emotional intelligence: Salovey-Mayer modelKarnKunte
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelliganceMohamed ELBaz
 
Apply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career SuccessApply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career SuccessEthan Chazin MBA
 
Emotional Intelligence & Team Building
Emotional Intelligence & Team BuildingEmotional Intelligence & Team Building
Emotional Intelligence & Team BuildingWorking Resources
 
Emotional intelligence @ work place- by Shritheja K
Emotional intelligence @ work place- by Shritheja KEmotional intelligence @ work place- by Shritheja K
Emotional intelligence @ work place- by Shritheja KShri Theja
 
Emotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessEmotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessCharles Cotter, PhD
 
Anger management
Anger management Anger management
Anger management Priya Verma
 
Roi of emotional intelligence in leadership
Roi of emotional intelligence in leadershipRoi of emotional intelligence in leadership
Roi of emotional intelligence in leadershipjdjarrell
 
Mental toughness for outrageous achievement
Mental toughness for outrageous achievementMental toughness for outrageous achievement
Mental toughness for outrageous achievementBryan Daly
 
Emotional Intelligence at Work
Emotional Intelligence at WorkEmotional Intelligence at Work
Emotional Intelligence at WorkEquilibre k.k.
 
Emotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership DevelopmentEmotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership DevelopmentTrainOurTroops.org
 
Introduction to Emotional Intelligence Presentation
Introduction to Emotional Intelligence PresentationIntroduction to Emotional Intelligence Presentation
Introduction to Emotional Intelligence PresentationArlene P. Beckles, DBA, PMP
 
Managing Emotions (EQ)
Managing Emotions (EQ)Managing Emotions (EQ)
Managing Emotions (EQ)Seta Wicaksana
 
Emotional Intelligence Presentation.pptx
Emotional Intelligence Presentation.pptxEmotional Intelligence Presentation.pptx
Emotional Intelligence Presentation.pptxInternational advisers
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional IntelligenceQueenie Santos
 

What's hot (20)

Emotional Intelligence Presentation Final
Emotional Intelligence Presentation FinalEmotional Intelligence Presentation Final
Emotional Intelligence Presentation Final
 
Emotional intelligence: Salovey-Mayer model
Emotional intelligence: Salovey-Mayer modelEmotional intelligence: Salovey-Mayer model
Emotional intelligence: Salovey-Mayer model
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelligance
 
Emotional intelligence ppt
Emotional intelligence pptEmotional intelligence ppt
Emotional intelligence ppt
 
Apply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career SuccessApply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career Success
 
Emotional Intelligence & Team Building
Emotional Intelligence & Team BuildingEmotional Intelligence & Team Building
Emotional Intelligence & Team Building
 
Emotional intelligence @ work place- by Shritheja K
Emotional intelligence @ work place- by Shritheja KEmotional intelligence @ work place- by Shritheja K
Emotional intelligence @ work place- by Shritheja K
 
Managing emotions
Managing emotionsManaging emotions
Managing emotions
 
Your Emotional Intelligence
Your Emotional IntelligenceYour Emotional Intelligence
Your Emotional Intelligence
 
Emotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessEmotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal Effectiveness
 
Anger management
Anger management Anger management
Anger management
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Roi of emotional intelligence in leadership
Roi of emotional intelligence in leadershipRoi of emotional intelligence in leadership
Roi of emotional intelligence in leadership
 
Mental toughness for outrageous achievement
Mental toughness for outrageous achievementMental toughness for outrageous achievement
Mental toughness for outrageous achievement
 
Emotional Intelligence at Work
Emotional Intelligence at WorkEmotional Intelligence at Work
Emotional Intelligence at Work
 
Emotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership DevelopmentEmotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership Development
 
Introduction to Emotional Intelligence Presentation
Introduction to Emotional Intelligence PresentationIntroduction to Emotional Intelligence Presentation
Introduction to Emotional Intelligence Presentation
 
Managing Emotions (EQ)
Managing Emotions (EQ)Managing Emotions (EQ)
Managing Emotions (EQ)
 
Emotional Intelligence Presentation.pptx
Emotional Intelligence Presentation.pptxEmotional Intelligence Presentation.pptx
Emotional Intelligence Presentation.pptx
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 

Similar to Emotional Intelligence (EI)

Return on Emotion Report
Return on Emotion ReportReturn on Emotion Report
Return on Emotion ReportScott Watson
 
Reynolds Consulting, Understanding Emotional Intelligence
Reynolds Consulting, Understanding Emotional IntelligenceReynolds Consulting, Understanding Emotional Intelligence
Reynolds Consulting, Understanding Emotional IntelligenceScott Murry
 
Ips diverse experiance & emotional inteligence
Ips diverse experiance & emotional inteligenceIps diverse experiance & emotional inteligence
Ips diverse experiance & emotional inteligenceRai M. Azlan Shahid
 
Working with Emotional Intelligence
Working with Emotional IntelligenceWorking with Emotional Intelligence
Working with Emotional IntelligenceIrshad Ahmed
 
Working with Emotional Intelligence
Working with Emotional IntelligenceWorking with Emotional Intelligence
Working with Emotional IntelligenceGMR Group
 
JR & Assoc EQ and Adapting to Rapid Change 2015
JR & Assoc EQ and Adapting to Rapid Change 2015JR & Assoc EQ and Adapting to Rapid Change 2015
JR & Assoc EQ and Adapting to Rapid Change 2015Jane Ryan, PhD Candidate
 
The role of emotional intelligence in effective leadership
The role of emotional intelligence in effective leadershipThe role of emotional intelligence in effective leadership
The role of emotional intelligence in effective leadershipAyorinde Oduroye
 
Emotional intellgence
Emotional intellgenceEmotional intellgence
Emotional intellgenceAmit Debnath
 
Promote Education Emtional Intelligence
Promote Education Emtional IntelligencePromote Education Emtional Intelligence
Promote Education Emtional IntelligenceZoaib Mirza
 
Emotions Drive Our Performance by Sandra Van Den Ordel
Emotions Drive Our Performance by Sandra Van Den Ordel Emotions Drive Our Performance by Sandra Van Den Ordel
Emotions Drive Our Performance by Sandra Van Den Ordel Xtraordinary Women
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional IntelligenceJoanMalone
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligenceJoanMalone
 
EI/EQ_Why and How
EI/EQ_Why and HowEI/EQ_Why and How
EI/EQ_Why and HowSeda Maurer
 
A Study on Emotional Quotient Among new Generation Employees
A Study on Emotional Quotient Among new Generation EmployeesA Study on Emotional Quotient Among new Generation Employees
A Study on Emotional Quotient Among new Generation Employeesijtsrd
 
Term project organization behavior (94075)-fall 2016-emotional business leade...
Term project organization behavior (94075)-fall 2016-emotional business leade...Term project organization behavior (94075)-fall 2016-emotional business leade...
Term project organization behavior (94075)-fall 2016-emotional business leade...Muhammad Asif Khan Awan
 
Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...
Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...
Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...BizLibrary
 
SocialStyle-Whitepaper-WhatsNewWhatsTrue
SocialStyle-Whitepaper-WhatsNewWhatsTrueSocialStyle-Whitepaper-WhatsNewWhatsTrue
SocialStyle-Whitepaper-WhatsNewWhatsTrueLes Bailey
 
Increase Your Emotional intelligence-Basics for Beginners
Increase Your Emotional intelligence-Basics for BeginnersIncrease Your Emotional intelligence-Basics for Beginners
Increase Your Emotional intelligence-Basics for BeginnersJoan Mullally
 
Managerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleManagerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleAdetoun Omole
 

Similar to Emotional Intelligence (EI) (20)

Return on Emotion Report
Return on Emotion ReportReturn on Emotion Report
Return on Emotion Report
 
Reynolds Consulting, Understanding Emotional Intelligence
Reynolds Consulting, Understanding Emotional IntelligenceReynolds Consulting, Understanding Emotional Intelligence
Reynolds Consulting, Understanding Emotional Intelligence
 
Ips diverse experiance & emotional inteligence
Ips diverse experiance & emotional inteligenceIps diverse experiance & emotional inteligence
Ips diverse experiance & emotional inteligence
 
Working with Emotional Intelligence
Working with Emotional IntelligenceWorking with Emotional Intelligence
Working with Emotional Intelligence
 
Working with Emotional Intelligence
Working with Emotional IntelligenceWorking with Emotional Intelligence
Working with Emotional Intelligence
 
JR & Assoc EQ and Adapting to Rapid Change 2015
JR & Assoc EQ and Adapting to Rapid Change 2015JR & Assoc EQ and Adapting to Rapid Change 2015
JR & Assoc EQ and Adapting to Rapid Change 2015
 
The role of emotional intelligence in effective leadership
The role of emotional intelligence in effective leadershipThe role of emotional intelligence in effective leadership
The role of emotional intelligence in effective leadership
 
Emotional intellgence
Emotional intellgenceEmotional intellgence
Emotional intellgence
 
Promote Education Emtional Intelligence
Promote Education Emtional IntelligencePromote Education Emtional Intelligence
Promote Education Emtional Intelligence
 
Emotions Drive Our Performance by Sandra Van Den Ordel
Emotions Drive Our Performance by Sandra Van Den Ordel Emotions Drive Our Performance by Sandra Van Den Ordel
Emotions Drive Our Performance by Sandra Van Den Ordel
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
EI/EQ_Why and How
EI/EQ_Why and HowEI/EQ_Why and How
EI/EQ_Why and How
 
A Study on Emotional Quotient Among new Generation Employees
A Study on Emotional Quotient Among new Generation EmployeesA Study on Emotional Quotient Among new Generation Employees
A Study on Emotional Quotient Among new Generation Employees
 
Emotional Business Leadership
Emotional Business LeadershipEmotional Business Leadership
Emotional Business Leadership
 
Term project organization behavior (94075)-fall 2016-emotional business leade...
Term project organization behavior (94075)-fall 2016-emotional business leade...Term project organization behavior (94075)-fall 2016-emotional business leade...
Term project organization behavior (94075)-fall 2016-emotional business leade...
 
Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...
Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...
Developing Your Leaders’ Emotional Intelligence to Improve Organizational Per...
 
SocialStyle-Whitepaper-WhatsNewWhatsTrue
SocialStyle-Whitepaper-WhatsNewWhatsTrueSocialStyle-Whitepaper-WhatsNewWhatsTrue
SocialStyle-Whitepaper-WhatsNewWhatsTrue
 
Increase Your Emotional intelligence-Basics for Beginners
Increase Your Emotional intelligence-Basics for BeginnersIncrease Your Emotional intelligence-Basics for Beginners
Increase Your Emotional intelligence-Basics for Beginners
 
Managerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleManagerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun Omole
 

More from Mudarwi Henly

More from Mudarwi Henly (10)

Successful Leadership
Successful LeadershipSuccessful Leadership
Successful Leadership
 
Belajar dari Bung Hatta
Belajar dari Bung HattaBelajar dari Bung Hatta
Belajar dari Bung Hatta
 
Rudy Hartono
Rudy HartonoRudy Hartono
Rudy Hartono
 
Upgrading_Life
Upgrading_LifeUpgrading_Life
Upgrading_Life
 
Art and Science Of Communication
Art and Science Of CommunicationArt and Science Of Communication
Art and Science Of Communication
 
Are you ready for Change
Are you ready for ChangeAre you ready for Change
Are you ready for Change
 
Team work 97
Team work 97Team work 97
Team work 97
 
Standarization
StandarizationStandarization
Standarization
 
Mission Possible
Mission PossibleMission Possible
Mission Possible
 
Google Doc
Google DocGoogle Doc
Google Doc
 

Emotional Intelligence (EI)