1. Abdhul Muneer.T.M
Kerala, India
Phone :0091 9746745858
abdhulmuneer5858@gmail.com
Objective
Seeking for an exciting position in customer service field which needs an energetic, talented and
driven individual who can a progress quickly and have the opportunity to develop an execellent
career profile. Easily adaptable to any environment and assure 100% dedication and
responsibility to the duties conferred on me.
Career Background
Around 3 years of experience in Customer dealing by handling front office department.
Employer history
Presently working in Bhasuri Inn [3*] as Front office assistant : From May 2013
(Kerala Guruvayoor)
Professional Experience
Bhasuri Inn, Guruvayoor,Kerala
Role: Front Office Asst
Job Responsibilities
Warming the guest with the hospitality standard
Striving to create a relaxing and welcomeing ambience for customer
Assisting the guest and presenting the service available
Check all the arrival details of the guest
Allocate rooms for the guests
Check the guest status whether VIP or not
Collect the payment of rooms
Payment mode of the guest
Handling the customer emquiried , mails, messages etc.
Coordinate with the Room service and House Keeping department
Direct billed receivables and handled commission payments by vendors
Handled the cash through Front Office supervisior
Check the rooms after cordinatiing with House Keeping
Updating inventory sold out dates to different travel agents
2. Academic Qualification
SSLC from State Board of Secondary Education 2009-10
HSSE from Higher Secondary Board Education 2010-12
Presently doing B.A.Economics from CALICUT UNIVERSITY (2013- Present)
Personal Skills
Good communication skills
Excellent team work
Works well under pressure
Self confidence
Effective Communication
Language Skill
Language Read Write Speak
English
Malayalam
Tamil ---- ----
Hindi ----
Arabic ----
Personal Details
Name : Abdhul Muneer .T. M
Father’s Name : Muthalibu T.M
Address : Thekkuveetil House
Manathala Beach
Fisheries Colony
P.o. Chavakkad
Trichur, Kerala-680506
Date of Birth & Age : 30-03-1994, 21
Marital Status : Single
Nationality : Indian
Passport Number :
Declaration
All the above information provided are authentic and to the best of my knowledge.
Muneer.T.M