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FUTURE OF WORKPLACE
Prof.Dr.AungTunThet
MEGATRENDS
Megatrends
Five global shifts
• Reshaping the world we live
in
• Implications for
organizations, industries and
wider society
• Shape
• Respond
Megatrends • Urbanization
• Climate Change
• Shift in Economic Power
• Demographic Changes
• Digital Revolution
FOUR WORLDS OF WORK
Key Messages • Act now - change already
happening, and accelerating
• No regrets - plan for dynamic,
rather than static future
• Make bigger leap - Don’t be
constrained by starting point
• Own automation debate -
understanding and keen insight
into changing technology
Key Messages • People not jobs - nurture agility,
adaptability and re-skilling
• Build clear narrative – start
mature conversation about
automation
Red
World
• INNOVATION
RULES
• Organizations and
individuals race to
give consumers what
they want
Red World • Perfect incubator for innovation
• Digital platforms and technology
enable winning ideas
• Allow for specialist and niche
profit-markers to flourish
Red World • Create personalization
• Find new ways to serve niches
• Risks high
Workforces • Innovation and people
inseparable
• Organizations stripped-down and
nimble
• Supplemented by talent attracted
by next promising opportunity
Workforces Red
World
• Most sought-after skills mean
biggest reward package
• Like-minded workers gravitate
towards each other
• Spark bubbles of innovation
Workforces • HR does not exist as separate
function
• Entrepreneurial leaders rely on
outsourced services and automation
• Organizations scour to 'acqui-hire'
talent and intellectual property
• Use specialist talent strategists and
AI to identify specialists
Role of
technology
• New products and business models
developed at lightning speed,
powered by technology and big data
• Serve niche markets and individual
preferences
• Digital platforms match workers with
employer, innovators with capital,
and consumers with suppliers
Blue World • COPORATE IS
KING
• Big company
capitalism rules
• Global corporates
take center stage
Blue World • “Bigger is better”
• Size and influence protect profit
margins against intense
competition
• Some more powerful and larger
than national economies
• Individual preferences take
precedent over social
responsibility
Workforces • World of extreme talent
• Exceptional people in high
demand
• Core group of pivotal high-
performers offered excellent
rewards
• Bring flexible talent and skills as
and when needed
Workforces • Human effort maximized through
sophisticated use of and
technology
• Push performance to limits
• Workers' performance continually
measured and analyzed enabling
new breed of elite super-workers.
• Corporate career divide ‘haves’
and ‘have-nots’
Role of
technology
• Extensive use of automation and
AI enhance productivity and
quality
• Humans still in demand
• Rewards high
• Price workers pay – data
Green
World
• COMPANY CARES
• Social
responsibility and
trust dominate
corporate agenda
Green World • Corporate responsibility business
imperative
• Strong social conscience
• Sense of environmental
responsibility
• Focus on diversity, human rights
Green World • Recognition business has impact
well beyond financial
• Workers and consumers demand
organizations do right
• Trust basic currency underpinning
business and employment
• Place societal purpose at heart of
commercial strategy
Workforces • Attracted by opportunity to work
for organization they admire and
values match their own
• Incentives package essential tool
in attracting and retaining workers
• Three weeks' paid leave to work on
charity and social projects
Workforces • Reflect values of employer, both
at work and at home
• HR function renamed ‘People and
Society’ embrace broad mix of
HR, marketing, corporate social
responsibility and data analytics
• ‘Job for life’
Role of
technology
• Automation and technology
essential elements to protect
scarce resources and minimize
environmental damage.
• Technology double edged sword:
allow organizations to meet their
ethical and environmental
agenda
• But at what cost to humans?
Yellow
World
• HUMANS COME
FIRST
• Social first
• Community and
business prosper
Yellow World • Workers and companies seek out
greater meaning and relevance in
what they do
• Social-first and community
businesses find greatest success and
prosper
• Crowdfunded capital flows towards
ethical and blameless brands
Yellow World • Workers and consumers search for
meaning and relevance from
organizations, ones with social heart
• Artisans, makers and ‘new Worker
Guilds’ thrive
• Humanness highly valued
Workforces • Like-minded workers gravitate
towards each other aided by
technology platforms
• Collaboration key
• Guilds help workers create scale
when needed
• Provide members with strong
sense of identity
Workforces • Workers identify with each other
because of particular skills set,
interests and goals
• Non-financial rewards assessed
fairly in trade-off for less pay
• Work fluid concept
• Regimented 9 to 5, Monday to
Friday working week rare
Role of
technology
• Lower barriers to entry
• Providing access to crowdfunded
capital and worldwide market
• Entrepreneurial companies
compete in areas previously
dominated by large organizations
Role of
technology
• Conflicts remain around use of
technology
• Disaffection and push-back
against policies that favour elite
grow
TALENT CHALLENGE:
HARNESSING POWER OF HUMAN SKILLS IN MACHINE
AGE
In age of the
machine, people
matter more
than ever
• Right mix of people and machines
in workplace
• Critical talent question
In age of the
machine, people
matter more
than ever
• Relentless march of automation
transform role of people at work
• Different skills needed
• Some roles disappear and others
evolve
In age of the
machine, people
matter more
than ever
• Some organizations need fewer
people
• Others need more
• Rebalancing of human capital as
organizations adjust
• Wide-ranging consequences for
HR
Playing catch-up
with human
capital
• Willingness to recruit more
workers
• Rebalancing workforce
• Focus on strengthening
innovation, digital and technology
capabilities
• Capitalize on new opportunities
to support skills and investment.
Talent Strategy • Complex, risky and difficult to
get right
• Reflect skills and employment
structures for the future
• Improve access to talent
• Attract the people they need
Challenging
times for HR
• Finding new and innovative ways
of accessing talent market
• Using full range of HR expertise
and tools to identify skills gaps,
anticipate needs, spot potential
and build workforce for future
Five Essentials 1. Plan for multiple futures - in
detail
2. Prepare for recruitment
challenge
3. Work on soft skills
4. Get people experience right
5. Work on trust - with purpose
THANK YOU!

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The Future of Workplace

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  • 5. Megatrends Five global shifts • Reshaping the world we live in • Implications for organizations, industries and wider society • Shape • Respond
  • 6. Megatrends • Urbanization • Climate Change • Shift in Economic Power • Demographic Changes • Digital Revolution
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  • 11. Key Messages • Act now - change already happening, and accelerating • No regrets - plan for dynamic, rather than static future • Make bigger leap - Don’t be constrained by starting point • Own automation debate - understanding and keen insight into changing technology
  • 12. Key Messages • People not jobs - nurture agility, adaptability and re-skilling • Build clear narrative – start mature conversation about automation
  • 13. Red World • INNOVATION RULES • Organizations and individuals race to give consumers what they want
  • 14. Red World • Perfect incubator for innovation • Digital platforms and technology enable winning ideas • Allow for specialist and niche profit-markers to flourish
  • 15. Red World • Create personalization • Find new ways to serve niches • Risks high
  • 16. Workforces • Innovation and people inseparable • Organizations stripped-down and nimble • Supplemented by talent attracted by next promising opportunity
  • 17. Workforces Red World • Most sought-after skills mean biggest reward package • Like-minded workers gravitate towards each other • Spark bubbles of innovation
  • 18. Workforces • HR does not exist as separate function • Entrepreneurial leaders rely on outsourced services and automation • Organizations scour to 'acqui-hire' talent and intellectual property • Use specialist talent strategists and AI to identify specialists
  • 19. Role of technology • New products and business models developed at lightning speed, powered by technology and big data • Serve niche markets and individual preferences • Digital platforms match workers with employer, innovators with capital, and consumers with suppliers
  • 20. Blue World • COPORATE IS KING • Big company capitalism rules • Global corporates take center stage
  • 21. Blue World • “Bigger is better” • Size and influence protect profit margins against intense competition • Some more powerful and larger than national economies • Individual preferences take precedent over social responsibility
  • 22. Workforces • World of extreme talent • Exceptional people in high demand • Core group of pivotal high- performers offered excellent rewards • Bring flexible talent and skills as and when needed
  • 23. Workforces • Human effort maximized through sophisticated use of and technology • Push performance to limits • Workers' performance continually measured and analyzed enabling new breed of elite super-workers. • Corporate career divide ‘haves’ and ‘have-nots’
  • 24. Role of technology • Extensive use of automation and AI enhance productivity and quality • Humans still in demand • Rewards high • Price workers pay – data
  • 25. Green World • COMPANY CARES • Social responsibility and trust dominate corporate agenda
  • 26. Green World • Corporate responsibility business imperative • Strong social conscience • Sense of environmental responsibility • Focus on diversity, human rights
  • 27. Green World • Recognition business has impact well beyond financial • Workers and consumers demand organizations do right • Trust basic currency underpinning business and employment • Place societal purpose at heart of commercial strategy
  • 28. Workforces • Attracted by opportunity to work for organization they admire and values match their own • Incentives package essential tool in attracting and retaining workers • Three weeks' paid leave to work on charity and social projects
  • 29. Workforces • Reflect values of employer, both at work and at home • HR function renamed ‘People and Society’ embrace broad mix of HR, marketing, corporate social responsibility and data analytics • ‘Job for life’
  • 30. Role of technology • Automation and technology essential elements to protect scarce resources and minimize environmental damage. • Technology double edged sword: allow organizations to meet their ethical and environmental agenda • But at what cost to humans?
  • 31. Yellow World • HUMANS COME FIRST • Social first • Community and business prosper
  • 32. Yellow World • Workers and companies seek out greater meaning and relevance in what they do • Social-first and community businesses find greatest success and prosper • Crowdfunded capital flows towards ethical and blameless brands
  • 33. Yellow World • Workers and consumers search for meaning and relevance from organizations, ones with social heart • Artisans, makers and ‘new Worker Guilds’ thrive • Humanness highly valued
  • 34. Workforces • Like-minded workers gravitate towards each other aided by technology platforms • Collaboration key • Guilds help workers create scale when needed • Provide members with strong sense of identity
  • 35. Workforces • Workers identify with each other because of particular skills set, interests and goals • Non-financial rewards assessed fairly in trade-off for less pay • Work fluid concept • Regimented 9 to 5, Monday to Friday working week rare
  • 36. Role of technology • Lower barriers to entry • Providing access to crowdfunded capital and worldwide market • Entrepreneurial companies compete in areas previously dominated by large organizations
  • 37. Role of technology • Conflicts remain around use of technology • Disaffection and push-back against policies that favour elite grow
  • 38. TALENT CHALLENGE: HARNESSING POWER OF HUMAN SKILLS IN MACHINE AGE
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  • 40. In age of the machine, people matter more than ever • Right mix of people and machines in workplace • Critical talent question
  • 41. In age of the machine, people matter more than ever • Relentless march of automation transform role of people at work • Different skills needed • Some roles disappear and others evolve
  • 42. In age of the machine, people matter more than ever • Some organizations need fewer people • Others need more • Rebalancing of human capital as organizations adjust • Wide-ranging consequences for HR
  • 43. Playing catch-up with human capital • Willingness to recruit more workers • Rebalancing workforce • Focus on strengthening innovation, digital and technology capabilities • Capitalize on new opportunities to support skills and investment.
  • 44. Talent Strategy • Complex, risky and difficult to get right • Reflect skills and employment structures for the future • Improve access to talent • Attract the people they need
  • 45. Challenging times for HR • Finding new and innovative ways of accessing talent market • Using full range of HR expertise and tools to identify skills gaps, anticipate needs, spot potential and build workforce for future
  • 46. Five Essentials 1. Plan for multiple futures - in detail 2. Prepare for recruitment challenge 3. Work on soft skills 4. Get people experience right 5. Work on trust - with purpose