This document discusses the challenges communicators face in the digital age and how a digital newsroom can help organizations adapt and thrive. It emphasizes the need for innovation, finding the right audience through data and insights, and adopting a more multimedia and omni-channel approach to content creation and distribution. A digital newsroom allows for better measurement of outcomes, more targeted communication, and improved data strategies.
5. ”Right now, Marketing & Communications as a
function is at an inflection point between what
we’re comfortable with, what we have
permission to do, and what’s possible.”
Eduardo Conrado
SVP and Chief Innovation Officer Motorola
Solutions
@jonobean
13. EPA announces fines against Volkswagen,
says it cheated on emissions test
VW haults sales of certain diesel vehicles;
stock is down 15 points by Monday
NYC law firm files class action lawsuit on behalf of
owners and leasees impacted by ”defeat device”
VW confirms 11 million diesel
cars worldwide include ”defeat
device” software
VW CEO Martin Winterkorn announces
resignation Wednesday morning
14.
15. We are in the trust business!
…but trusted sources are changing!
Online Search Engines
72%
Traditional Media
64%
Hybrid Media
63%
Social Media
59%
Owned Media
57%
Source: 2015 Edelman Trust Barometer@jonobean
16. And so are the people we trust online!
72%
70%
60%
My friends and family
An academic expert
Companies I use
Trusted!
53%
52%
A journalist
Employees of a company
Neutral!
46%
45%
40%
34%
32%
A company CEO
A well-known online personality
Elected officials
Celebrities
Brands I don’t use
Distrusted!
@jonobean Source: 2015 Edelman Trust Barometer
18. The importance of PESO!
Authorty!
Optimized content
Shareable content
Engaging content
Paid media!
Facebook sponsored post
Adwords
Sponsored tweets
Twitter cards
Lead generation
Authority!
Affiliate
Brand Ambassadors
Sponsored content
Native advertising
Content!
Create from experts
Employee stories
Customer stories
User-generated content
Reviews
Brand journalism
Webinars, videos & podcasts
Publicity!
Media relations
Blogger relations
Investor relations
Influencer relations
Influencer
engagement!
Response to detractors
Detractors turned to loyalists
Loyalists turned to advocates
Partnerships!
Charity tie-ins
Community service
Co-branding
Social Media!
Facebook
Twitter
LinkedIn
You tube
Pinterest
Instagram
Periscope
EARNED!
Media
SHARED!
Media
OWNED!
Media
PAID!
Media
19.
20. • working across more areas than before
• creating more content with the same budget!
• identifying and reaching the right audience!
• working out where to dedicate limited resources
• quantifying ROI
of the biggest challenges
communicators face!
@jonobean
21. Identifying your alpha audience!
Only 2% of your total audience really care and engage with your content
In the age of content shock you need to identify your Alfa Audience
…and treat them like royalty
Only 2%…
23. KEY FINDINGS
• Publisher & Journalist Priorities not aligned
• Knowledge, Versatility and Creativity are key
• Omni-Platform Publishing a reality
• Resigned to Sponsored Content
• Faith in the Status Quo
• Journalists are shifting toward shorter stories
THE PAINS!
1. Time
2. Relevance of Stories
3. Lack of Images & Video
WISHES!
1. Personal Relationships
2. Perfect Press Releases
3. Rapid Responses
25. WINNING IN THE MEDIUM TERM
Deploy high-impact marketing programs to deliver strong marketing ROI
• Establish a mobile-first mentality
• Build an omnichannel presence
• Adopt a marketing mix model
• Manage the digital-media mix
• Leverage programmatic buying
• Create partner loop teams
FUNDING THE JOURNEY
Launch short-term moves to establish momentum and
free up capital to fuel new marketing programs
• Optimize the media mix
• Decrease production costs
• Improve agency-setup efficiencies
BUILDING THE RIGHT TEAM, ORGANIZATION, AND CULTURE
Set up the right organization for the new marketing world and deploy an agile and innovative culture
Perform a capability assessment Invest in technology Design the organization Develop a forward-thinking culture
DEVELOPING THE STRATEGY
Define the overall marketing strategy and ambition
Define your marketing strategy Develop your data strategy Set your marketing KPIs
Source: BCG and Google analysis
26. INNOVATION ENGINE
1
BRAINSTORM
2
EXPERIMENTS
3
ANALYZE
4
SYSTEMIZE
1. BRAINSTORM
ü Brainstorm, generate, rip ideas of
tests you want to run for each phase
(AARRR).
ü Best sources are existing customers,
campaigns, competitors.
ü Outline hypothesis on outcome and
steps.
2. EXPERIMENTS
ü Implement experiments in the
applicable phase.
ü Make sure analytics and tracking is
in place
ü Create experiment document that
contains all information, how-to’s,
etc.
3. ANALYZE
ü Verify if experiment failed or
succeeded.
ü Track KPIs and most important
results.
ü Update your experiment
document with relevant
information.
4. SYSTEMIZE
ü If experiment was a
success, then create
Playbook and, if
applicable, make it a
permanent element.
27. Your 5 Takeaways!
1. Focus on what builds trust in your organisa4on
2. Expand your story telling approach
3. Put PESO at the heart of your strategy
4. Build an omni-channel presence
5. Find your alpha audience – the 2% that care
@jonobean
37. The power of the content hub and email
(Q2)!
17.800
of views in newsroom
8.798 "
emails sent
38. The power of a subsriber!
18,8% "
open rate of
contacts"
40,1% "
open rate of
newsroom
followers
39. Engagement Newsroom (Q2)!
Sources
Mynewsdesk (50%)
Google (23%)
Direct (17%)
Primacom.de (2%)
…
113 "
Visitors from Facebook
(Story just shared on the
Wogetra fb Profile & "
SWG Altenburg fb Profile )
1m :20s average Dwell time
1.95 pages per visit
40. Alpha Audience of the Stories in Q2!
Reached Contacts
Primacom: 105
Media: 62
Alpha Audience
Top 3 Media Contacts"
b.*******@medienanstalt-mv.de !
b*******.*@zdf.de !
g******.p*********@investorpress.de !
Alpha Audience
Media Houses"
mdr.de !
lvz.de !
medienanstalt-mv.de !
faz.de!
wortundbildverlag.de!
41. Top Stories (Content Pieces) !
Why are these Content-Pieces / Themes so successful?!
Press Releases
„Aufwertung des "
Kabelnetzes in
Schwarzenberg – das
Giga-Netz kommt!“
Blogs
„Ist Ihr WLAN zu
langsam…? Hier sind
5 einfache Kniffe zum
Beschleunigen der
Verbindung!“
Images
FRITZ!OS 6.50
Events
10. Deutscher
Immobilientag 2016
„Begeistern –
Motivieren –
Verkaufen“!
42. Top Stories (Content Pieces)!
5159 contacts in 30 lists which "
were adress very determined, e.g. "
”Landesmedienanstalten”,"
”Verbraucherzentralen”, "
”Wohnungswirtschaftliche Verbände”, "
different cities and regions
44. The Mynewsdesk Effect!
ü Broader approach to storytelling – beyond the corporate press release!
ü Better use of multimedia assets - increasing both traffic and coverage!
ü More targeted and relevant distribution – saving journalists time!
ü Improved internal communication – Employees now key advocates!
ü Improved data strategy – Can now measure, learn and improve!
!
!
45. @jonobean
We can’t stay married to
yesterday and we can’t be afraid
of tomorrow.
Eduardo Conrado
SVP and Chief Innovation Officer Motorola Solutions.