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The challenges for Communicators.
Why a digital Newsroom helps
you to survive and thrive.
INNOVATE FAST !
OR !
DIE SLOWLY!
@jonobean
MEET US!
STAND 19 LEVEL B
”Right now, Marketing & Communications as a
function is at an inflection point between what
we’re comfortable with, what we have
permission to do, and what’s possible.”
Eduardo Conrado
SVP and Chief Innovation Officer Motorola
Solutions
@jonobean
Are you Relevant?
@jonobean
TRUST ME
PR IS DEAD
@jonobean
Robert Phillips!
!
Head of Chambers at Jericho Chambers
Former EMEA CEO of Edelman
Author of Trust Me, PR is Dead (2015)!
@jonobean
DATA &
INSIGHTS
OUTCOMES "
NOT 
OUTPUTS 
NETWORKS "
NOT 
HIERARCHIES 
SCALE
 TALENT
1
 2
 3
 4
 5
5 Threats to PR
@jonobean
10
billion $
13,5
billion $
Revenue increase 2012 - 2015!
@jonobean
33% increase in PR employees!
(outnumbering journalists 4:1)
@jonobean
PR specialists earns 40%
more than journalists!
@jonobean
EPA announces fines against Volkswagen,
says it cheated on emissions test
VW haults sales of certain diesel vehicles;
stock is down 15 points by Monday
NYC law firm files class action lawsuit on behalf of
owners and leasees impacted by ”defeat device”
VW confirms 11 million diesel
cars worldwide include ”defeat
device” software
VW CEO Martin Winterkorn announces
resignation Wednesday morning
We are in the trust business!
…but trusted sources are changing!
Online Search Engines
 72%
Traditional Media
 64%
Hybrid Media
 63%
Social Media
 59%
Owned Media
 57%
Source: 2015 Edelman Trust Barometer@jonobean
And so are the people we trust online!
72%
70%
60%
My friends and family
An academic expert
Companies I use
Trusted!
53%
52%
A journalist
Employees of a company
Neutral!
46%
45%
40%
34%
32%
A company CEO
A well-known online personality
Elected officials
Celebrities
Brands I don’t use
Distrusted!
@jonobean Source: 2015 Edelman Trust Barometer
ADMIRE
TRUST
FEELING
ESTEEM
Building a reputation!
Source: Reputation Institute Reptrack Framework@jonobean
The importance of PESO!
Authorty!
Optimized content
Shareable content
Engaging content
Paid media!
Facebook sponsored post
Adwords
Sponsored tweets
Twitter cards
Lead generation
Authority!
Affiliate
Brand Ambassadors
Sponsored content
Native advertising
Content!
Create from experts
Employee stories
Customer stories
User-generated content
Reviews
Brand journalism
Webinars, videos & podcasts
Publicity!
Media relations
Blogger relations
Investor relations
Influencer relations
Influencer
engagement!
Response to detractors
Detractors turned to loyalists
Loyalists turned to advocates
Partnerships!
Charity tie-ins
Community service
Co-branding
Social Media!
Facebook
Twitter
LinkedIn
You tube
Pinterest
Instagram
Periscope
EARNED!
Media
SHARED!
Media
OWNED!
Media
PAID!
Media
• working across more areas than before
• creating more content with the same budget!
• identifying and reaching the right audience!
• working out where to dedicate limited resources
• quantifying ROI
of the biggest challenges
communicators face!
@jonobean
Identifying your alpha audience!
Only 2% of your total audience really care and engage with your content
In the age of content shock you need to identify your Alfa Audience
…and treat them like royalty
Only 2%…
From 65,000 Mynewsdesk journalists here’s what 2,000 told us…
KEY FINDINGS
•  Publisher & Journalist Priorities not aligned
•  Knowledge, Versatility and Creativity are key
•  Omni-Platform Publishing a reality
•  Resigned to Sponsored Content
•  Faith in the Status Quo
•  Journalists are shifting toward shorter stories
THE PAINS!
1.  Time
2.  Relevance of Stories
3.  Lack of Images & Video
WISHES!
1.  Personal Relationships
2.  Perfect Press Releases
3.  Rapid Responses
Download for free:
WINNING IN THE MEDIUM TERM
Deploy high-impact marketing programs to deliver strong marketing ROI
	•	Establish a mobile-first mentality 
•	Build an omnichannel presence 
	•	Adopt a marketing mix model 
•	Manage the digital-media mix
	•	Leverage programmatic buying 
•	Create partner loop teams
FUNDING THE JOURNEY
Launch short-term moves to establish momentum and
free up capital to fuel new marketing programs
•	Optimize the media mix
•	Decrease production costs
•	Improve agency-setup efficiencies
BUILDING THE RIGHT TEAM, ORGANIZATION, AND CULTURE
Set up the right organization for the new marketing world and deploy an agile and innovative culture
Perform a capability assessment Invest in technology Design the organization Develop a forward-thinking culture 

DEVELOPING THE STRATEGY
Define the overall marketing strategy and ambition
Define your marketing strategy Develop your data strategy Set your marketing KPIs
Source: BCG and Google analysis
INNOVATION ENGINE
1
BRAINSTORM
2
EXPERIMENTS
3
ANALYZE
4
SYSTEMIZE
1.  BRAINSTORM

ü  Brainstorm, generate, rip ideas of
tests you want to run for each phase
(AARRR).
ü  Best sources are existing customers,
campaigns, competitors.
ü  Outline hypothesis on outcome and
steps.
2. EXPERIMENTS

ü  Implement experiments in the
applicable phase.
ü  Make sure analytics and tracking is
in place
ü  Create experiment document that
contains all information, how-to’s,
etc.
3. ANALYZE

ü  Verify if experiment failed or
succeeded.
ü  Track KPIs and most important
results.

ü  Update your experiment
document with relevant
information.
4. SYSTEMIZE

ü  If experiment was a
success, then create
Playbook and, if
applicable, make it a
permanent element.
Your 5 Takeaways!
1. Focus	on	what	builds	trust	in	your	organisa4on	
2. Expand	your	story	telling	approach	
3. Put	PESO	at	the	heart	of	your	strategy	
4. Build an omni-channel presence
5. Find	your	alpha	audience	–	the	2%	that	care	
@jonobean
Its	4me	to	“Think	Different”	otherwise	you	will	
become	irrelevant		
	
Its time to “Think Different”
otherwise you will become
irrelevant !
@jonobean
Thank you!

@jonobean
The Brand Newsroom
Insights!
primacom / Tele Columbus Gruppe – Q2 2016
Primary Communications
objective!
How to achieve them !
!
!
!
!
!
!
!
!
!
	
How
Mynewsdesk
helps!
A new approach to Content (Q2)!
5
Press Releases
3
Blogs
11
Images
5
Events
Mobile first?!
64% 
Desktop
36%

Mobile
Stories on an average
Mobile first?!
55% 
Mobile
45%

Desktop
Story	„Ist	Ihr	WLAN	zu	langsam…?	Hier	sind	5	einfache	Kniffe	zum	
Beschleunigen	der	Verbindung!“
The power of the content hub and email
(Q2)!
17.800
of views in newsroom
8.798 "
emails sent
The power of a subsriber!
18,8% "
open rate of
contacts"
	
40,1% "
open rate of
newsroom
followers
Engagement Newsroom (Q2)!
Sources
Mynewsdesk (50%)
Google (23%)
Direct (17%)
Primacom.de (2%)
…

113 "
Visitors from Facebook
(Story just shared on the
Wogetra fb Profile & "
SWG Altenburg fb Profile )

1m :20s average Dwell time
1.95 pages per visit
Alpha Audience of the Stories in Q2!
Reached Contacts
Primacom: 105
Media: 62

Alpha Audience

Top 3 Media Contacts"
b.*******@medienanstalt-mv.de !
b*******.*@zdf.de !
g******.p*********@investorpress.de !
Alpha Audience

Media Houses"
mdr.de !
lvz.de !
medienanstalt-mv.de !
faz.de!
wortundbildverlag.de!
Top Stories (Content Pieces) !
Why are these Content-Pieces / Themes so successful?!
Press Releases

„Aufwertung des "
Kabelnetzes in
Schwarzenberg – das
Giga-Netz kommt!“
Blogs

„​Ist Ihr WLAN zu
langsam…? Hier sind
5 einfache Kniffe zum
Beschleunigen der
Verbindung!“
Images

FRITZ!OS 6.50
Events

10. Deutscher
Immobilientag 2016
„Begeistern –
Motivieren –
Verkaufen“!
Top Stories (Content Pieces)!
5159 contacts in 30 lists which "
were adress very determined, e.g. "
”Landesmedienanstalten”,"
”Verbraucherzentralen”, "
”Wohnungswirtschaftliche Verbände”, "
different cities and regions
Newsroom for internal
communication?!
105 
primacom employees"
read the stories in average
The Mynewsdesk Effect!
ü  Broader approach to storytelling – beyond the corporate press release!
ü  Better use of multimedia assets - increasing both traffic and coverage!
ü  More targeted and relevant distribution – saving journalists time!
ü  Improved internal communication – Employees now key advocates!
ü  Improved data strategy – Can now measure, learn and improve!
!
!
@jonobean
We can’t stay married to
yesterday and we can’t be afraid
of tomorrow.
Eduardo Conrado

SVP and Chief Innovation Officer Motorola Solutions.
MEET US!
STAND 19 LEVEL B

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NNOVATE FAST OR DIE SLOWLY: KoKo Vortrag gemeinsam mit unserem Kunden PRIMACOM

  • 1. The challenges for Communicators. Why a digital Newsroom helps you to survive and thrive. INNOVATE FAST ! OR ! DIE SLOWLY! @jonobean
  • 3.
  • 4.
  • 5. ”Right now, Marketing & Communications as a function is at an inflection point between what we’re comfortable with, what we have permission to do, and what’s possible.” Eduardo Conrado SVP and Chief Innovation Officer Motorola Solutions @jonobean
  • 7. TRUST ME PR IS DEAD @jonobean
  • 8. Robert Phillips! ! Head of Chambers at Jericho Chambers Former EMEA CEO of Edelman Author of Trust Me, PR is Dead (2015)! @jonobean
  • 9. DATA & INSIGHTS OUTCOMES " NOT OUTPUTS NETWORKS " NOT HIERARCHIES SCALE TALENT 1 2 3 4 5 5 Threats to PR @jonobean
  • 10. 10 billion $ 13,5 billion $ Revenue increase 2012 - 2015! @jonobean
  • 11. 33% increase in PR employees! (outnumbering journalists 4:1) @jonobean
  • 12. PR specialists earns 40% more than journalists! @jonobean
  • 13. EPA announces fines against Volkswagen, says it cheated on emissions test VW haults sales of certain diesel vehicles; stock is down 15 points by Monday NYC law firm files class action lawsuit on behalf of owners and leasees impacted by ”defeat device” VW confirms 11 million diesel cars worldwide include ”defeat device” software VW CEO Martin Winterkorn announces resignation Wednesday morning
  • 14.
  • 15. We are in the trust business! …but trusted sources are changing! Online Search Engines 72% Traditional Media 64% Hybrid Media 63% Social Media 59% Owned Media 57% Source: 2015 Edelman Trust Barometer@jonobean
  • 16. And so are the people we trust online! 72% 70% 60% My friends and family An academic expert Companies I use Trusted! 53% 52% A journalist Employees of a company Neutral! 46% 45% 40% 34% 32% A company CEO A well-known online personality Elected officials Celebrities Brands I don’t use Distrusted! @jonobean Source: 2015 Edelman Trust Barometer
  • 17. ADMIRE TRUST FEELING ESTEEM Building a reputation! Source: Reputation Institute Reptrack Framework@jonobean
  • 18. The importance of PESO! Authorty! Optimized content Shareable content Engaging content Paid media! Facebook sponsored post Adwords Sponsored tweets Twitter cards Lead generation Authority! Affiliate Brand Ambassadors Sponsored content Native advertising Content! Create from experts Employee stories Customer stories User-generated content Reviews Brand journalism Webinars, videos & podcasts Publicity! Media relations Blogger relations Investor relations Influencer relations Influencer engagement! Response to detractors Detractors turned to loyalists Loyalists turned to advocates Partnerships! Charity tie-ins Community service Co-branding Social Media! Facebook Twitter LinkedIn You tube Pinterest Instagram Periscope EARNED! Media SHARED! Media OWNED! Media PAID! Media
  • 19.
  • 20. • working across more areas than before • creating more content with the same budget! • identifying and reaching the right audience! • working out where to dedicate limited resources • quantifying ROI of the biggest challenges communicators face! @jonobean
  • 21. Identifying your alpha audience! Only 2% of your total audience really care and engage with your content In the age of content shock you need to identify your Alfa Audience …and treat them like royalty Only 2%…
  • 22. From 65,000 Mynewsdesk journalists here’s what 2,000 told us…
  • 23. KEY FINDINGS •  Publisher & Journalist Priorities not aligned •  Knowledge, Versatility and Creativity are key •  Omni-Platform Publishing a reality •  Resigned to Sponsored Content •  Faith in the Status Quo •  Journalists are shifting toward shorter stories THE PAINS! 1.  Time 2.  Relevance of Stories 3.  Lack of Images & Video WISHES! 1.  Personal Relationships 2.  Perfect Press Releases 3.  Rapid Responses
  • 25. WINNING IN THE MEDIUM TERM Deploy high-impact marketing programs to deliver strong marketing ROI • Establish a mobile-first mentality • Build an omnichannel presence • Adopt a marketing mix model • Manage the digital-media mix • Leverage programmatic buying • Create partner loop teams FUNDING THE JOURNEY Launch short-term moves to establish momentum and free up capital to fuel new marketing programs • Optimize the media mix • Decrease production costs • Improve agency-setup efficiencies BUILDING THE RIGHT TEAM, ORGANIZATION, AND CULTURE Set up the right organization for the new marketing world and deploy an agile and innovative culture Perform a capability assessment Invest in technology Design the organization Develop a forward-thinking culture DEVELOPING THE STRATEGY Define the overall marketing strategy and ambition Define your marketing strategy Develop your data strategy Set your marketing KPIs Source: BCG and Google analysis
  • 26. INNOVATION ENGINE 1 BRAINSTORM 2 EXPERIMENTS 3 ANALYZE 4 SYSTEMIZE 1.  BRAINSTORM ü  Brainstorm, generate, rip ideas of tests you want to run for each phase (AARRR). ü  Best sources are existing customers, campaigns, competitors. ü  Outline hypothesis on outcome and steps. 2. EXPERIMENTS ü  Implement experiments in the applicable phase. ü  Make sure analytics and tracking is in place ü  Create experiment document that contains all information, how-to’s, etc. 3. ANALYZE ü  Verify if experiment failed or succeeded. ü  Track KPIs and most important results. ü  Update your experiment document with relevant information. 4. SYSTEMIZE ü  If experiment was a success, then create Playbook and, if applicable, make it a permanent element.
  • 27. Your 5 Takeaways! 1. Focus on what builds trust in your organisa4on 2. Expand your story telling approach 3. Put PESO at the heart of your strategy 4. Build an omni-channel presence 5. Find your alpha audience – the 2% that care @jonobean
  • 28. Its 4me to “Think Different” otherwise you will become irrelevant Its time to “Think Different” otherwise you will become irrelevant ! @jonobean
  • 30. The Brand Newsroom Insights! primacom / Tele Columbus Gruppe – Q2 2016
  • 32. How to achieve them !
  • 34. A new approach to Content (Q2)! 5 Press Releases 3 Blogs 11 Images 5 Events
  • 37. The power of the content hub and email (Q2)! 17.800 of views in newsroom 8.798 " emails sent
  • 38. The power of a subsriber! 18,8% " open rate of contacts" 40,1% " open rate of newsroom followers
  • 39. Engagement Newsroom (Q2)! Sources Mynewsdesk (50%) Google (23%) Direct (17%) Primacom.de (2%) … 113 " Visitors from Facebook (Story just shared on the Wogetra fb Profile & " SWG Altenburg fb Profile ) 1m :20s average Dwell time 1.95 pages per visit
  • 40. Alpha Audience of the Stories in Q2! Reached Contacts Primacom: 105 Media: 62 Alpha Audience
 Top 3 Media Contacts" b.*******@medienanstalt-mv.de ! b*******.*@zdf.de ! g******.p*********@investorpress.de ! Alpha Audience
 Media Houses" mdr.de ! lvz.de ! medienanstalt-mv.de ! faz.de! wortundbildverlag.de!
  • 41. Top Stories (Content Pieces) ! Why are these Content-Pieces / Themes so successful?! Press Releases „Aufwertung des " Kabelnetzes in Schwarzenberg – das Giga-Netz kommt!“ Blogs „​Ist Ihr WLAN zu langsam…? Hier sind 5 einfache Kniffe zum Beschleunigen der Verbindung!“ Images FRITZ!OS 6.50 Events 10. Deutscher Immobilientag 2016 „Begeistern – Motivieren – Verkaufen“!
  • 42. Top Stories (Content Pieces)! 5159 contacts in 30 lists which " were adress very determined, e.g. " ”Landesmedienanstalten”," ”Verbraucherzentralen”, " ”Wohnungswirtschaftliche Verbände”, " different cities and regions
  • 43. Newsroom for internal communication?! 105 primacom employees" read the stories in average
  • 44. The Mynewsdesk Effect! ü  Broader approach to storytelling – beyond the corporate press release! ü  Better use of multimedia assets - increasing both traffic and coverage! ü  More targeted and relevant distribution – saving journalists time! ü  Improved internal communication – Employees now key advocates! ü  Improved data strategy – Can now measure, learn and improve! ! !
  • 45. @jonobean We can’t stay married to yesterday and we can’t be afraid of tomorrow. Eduardo Conrado
 SVP and Chief Innovation Officer Motorola Solutions.
  • 46. MEET US! STAND 19 LEVEL B