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Preparing for Workday 23 
A Practical Approach for Release Management 
Copyright NGA Human Resources. All rights reserved. 
1
Intro 
• First in our three-part webinar series, Workday HCM: From 
Implementation to ROI 
• Today’s webinar will cover four practical insights: 
• How Workday Releases Impact Your Business 
• Effective Methodology for Reviewing Release Notes 
• The Importance of Standard and Repeatable Test Planning 
• 5 Top Strategies for Success 
Copyright NGA Human Resources. All rights reserved. 
2
Expert Panel 
• Will Smith is the Workday Strategic Marketing and Commercial Executive at NGA Human Resources. Will is 
a Business Process Outsourcing leader with more than 15 years of experience leading HR solutions for large 
and mid-sized multi-national businesses. 
• Chris Roberts is the Senior Director, Cloud ERPs at NGA Human Resources. Chris has more than 25 years 
of experience leading HR technology solutions for large and mid-sized multi-national businesses. Chris’ vast 
experience across the HR ERP landscape enables him to craft technology solutions for customers that allow 
them to maximize their technology investment and provide high-impact results to the business. 
• Carrie Hotz-Barth is the Workday Services Portfolio Director at NGA Human Resources, where she manages 
the Workday strategic alliance and oversees integration product development. Carrie has more than 15 years 
of experience with leading global solutions for multiple HR processes in which she helps clients achieve their 
strategic objectives through HRO and technology outsourcing. 
Copyright NGA Human Resources. All rights reserved. 
3
NGA Services for Workday Clients 
Service Center 
• Interfaces and Reporting 
Management 
• Workforce Analytics 
• Application Management 
• Release Management 
Copyright NGA Human Resources. All rights reserved. 
• Organization & Employee Data 
Management 
• Benefits Enrollment 
• Deduction and Leave 
Administration 
• Talent Administration 
• Payroll Processing & 
Compliance 
• Court Ordered Deductions 
Administration 
• Tax and Filing 
• Time Administration Support 
• Policies & Procedures 
• Inquiry / Case handling 
• Self-Service Navigation Support 
• Document Management 
• Knowledge Management 
System 
Services 
HR 
Administration 
Payroll 
Processing 
4 
Established Workday Partner since 2011
How Workday Releases Impact Your Business 
Copyright NGA Human Resources. All rights reserved. 
5 
Workday 
Release 23 
Business 
Processes 
Configuration 
and Integration 
Impacts 
Enhancements 
New 
Functionality
Effective Methodology for Reviewing and 
Implementing Release Notes 
Copyright NGA Human Resources. All rights reserved. 
6 
Review 
Release 
Notes 
Impact 
Analysis 
Review 
Graphic and 
Reporting 
Notes 
Testing and 
Documentation Plan
The Importance of Repeatable Test Planning 
Copyright NGA Human Resources. All rights reserved. 
7 
Standard 
Review 
Process 
Standard 
Processes 
and Scripts 
Dedicated 
Resources 
Business 
Success 
and Cost 
Savings 
Ad Hoc 
Review 
Process 
Lack of 
Defined 
Processes 
and Scripts 
Non- 
Dedicated 
Resources 
Failure
Top 5 Strategies for Success 
• Establish an internal resource planning 
and allocation process for managing 
releases within your organization, with 
clearly defined roles and interactions. 
• Identify business process owners and 
stakeholders to make key process 
decisions. 
• Ensure you have a prioritized and 
repeatable test plan. 
• Have a clearly defined communication 
process within your organization. 
• Define a clear change strategy post-release. 
Copyright NGA Human Resources. All rights reserved. 
LESSONS 
LEARNED
Looking for more information 
Copyright NGA Human Resources. All rights reserved. 
Watch the interactive webinar discussing Release 
Management for Workday 23. 
Watch the recording at: 
http://resources.ngahr.com/preparing-workday-23- 
practical-approach-release-management 
As a Workday HCM customer, how do you maximize your 
strategic investment post-implementation, while reducing 
costs? 
Download the brochure at 
http://resources.ngahr.com/application-management-services- 
workday 
Or visit www.ngahr.com/workday
Thank You 
10

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Preparing for Workday 23: A Practical Approach to Release Management

  • 1. Preparing for Workday 23 A Practical Approach for Release Management Copyright NGA Human Resources. All rights reserved. 1
  • 2. Intro • First in our three-part webinar series, Workday HCM: From Implementation to ROI • Today’s webinar will cover four practical insights: • How Workday Releases Impact Your Business • Effective Methodology for Reviewing Release Notes • The Importance of Standard and Repeatable Test Planning • 5 Top Strategies for Success Copyright NGA Human Resources. All rights reserved. 2
  • 3. Expert Panel • Will Smith is the Workday Strategic Marketing and Commercial Executive at NGA Human Resources. Will is a Business Process Outsourcing leader with more than 15 years of experience leading HR solutions for large and mid-sized multi-national businesses. • Chris Roberts is the Senior Director, Cloud ERPs at NGA Human Resources. Chris has more than 25 years of experience leading HR technology solutions for large and mid-sized multi-national businesses. Chris’ vast experience across the HR ERP landscape enables him to craft technology solutions for customers that allow them to maximize their technology investment and provide high-impact results to the business. • Carrie Hotz-Barth is the Workday Services Portfolio Director at NGA Human Resources, where she manages the Workday strategic alliance and oversees integration product development. Carrie has more than 15 years of experience with leading global solutions for multiple HR processes in which she helps clients achieve their strategic objectives through HRO and technology outsourcing. Copyright NGA Human Resources. All rights reserved. 3
  • 4. NGA Services for Workday Clients Service Center • Interfaces and Reporting Management • Workforce Analytics • Application Management • Release Management Copyright NGA Human Resources. All rights reserved. • Organization & Employee Data Management • Benefits Enrollment • Deduction and Leave Administration • Talent Administration • Payroll Processing & Compliance • Court Ordered Deductions Administration • Tax and Filing • Time Administration Support • Policies & Procedures • Inquiry / Case handling • Self-Service Navigation Support • Document Management • Knowledge Management System Services HR Administration Payroll Processing 4 Established Workday Partner since 2011
  • 5. How Workday Releases Impact Your Business Copyright NGA Human Resources. All rights reserved. 5 Workday Release 23 Business Processes Configuration and Integration Impacts Enhancements New Functionality
  • 6. Effective Methodology for Reviewing and Implementing Release Notes Copyright NGA Human Resources. All rights reserved. 6 Review Release Notes Impact Analysis Review Graphic and Reporting Notes Testing and Documentation Plan
  • 7. The Importance of Repeatable Test Planning Copyright NGA Human Resources. All rights reserved. 7 Standard Review Process Standard Processes and Scripts Dedicated Resources Business Success and Cost Savings Ad Hoc Review Process Lack of Defined Processes and Scripts Non- Dedicated Resources Failure
  • 8. Top 5 Strategies for Success • Establish an internal resource planning and allocation process for managing releases within your organization, with clearly defined roles and interactions. • Identify business process owners and stakeholders to make key process decisions. • Ensure you have a prioritized and repeatable test plan. • Have a clearly defined communication process within your organization. • Define a clear change strategy post-release. Copyright NGA Human Resources. All rights reserved. LESSONS LEARNED
  • 9. Looking for more information Copyright NGA Human Resources. All rights reserved. Watch the interactive webinar discussing Release Management for Workday 23. Watch the recording at: http://resources.ngahr.com/preparing-workday-23- practical-approach-release-management As a Workday HCM customer, how do you maximize your strategic investment post-implementation, while reducing costs? Download the brochure at http://resources.ngahr.com/application-management-services- workday Or visit www.ngahr.com/workday