Cloud telephony is playing an important role in achieving organisational goals. Here's how this technology can help businesses in increasing employee productivity.

1. 5 Ways Cloud
Telephony Helps
Startups Stand
Out in the Crowd

2. Every startup owner dreams of increasing
their efficiency and making greater profits.
Cloud telephony can be the key to fulfilling
this dream. With the power of the cloud by
your side, you can explore various
opportunities that will help you achieve
your business goals.
This becomes especially beneficial for SMBs
that are hoping to make a mark in their
domain. Here are a few ways in which
cloud solutions benefit startups.

3. #1
Reduced business
cost
Small businesses generally have a
limited budget at their disposal.
This is where cloud telephony comes
into the picture––one does not need to
spend on any hardware at all.
And usually, plans are easily scalable
as per the business needs.
Thus, there are multiple options to fit
all sorts of budgets.

4. #2
Improved agent
productivity
A small business generally has a small
workforce, which means multiple tasks
need to be distributed between a few
agents.
With cloud telephony, you can easily
manage their workload with your hosted
phone system’s dashboard. What’s more––
since everything is hosted on the cloud,
your agents can work from anywhere in
the world.

5. #3
Increased
flexibility
In the budding stages, a startup may
not have a proper office or large team,
so being available 24x7 for callers may
be a tough feat. With hosted telephony
services, that isn’t a worry.
Even when your agents are offline, you
can service customers with an IVR that
answers FAQs and communicates
important updates with custom
announcements.

6. #4
Higher
scalability
Startups require solutions that can be
tailored as per their changing needs,
and cloud telephony takes care of that.
Hosted solutions enable you to easily
scale up or scale down extensions and
pick and drop features to ensure
smooth business operations.

7. #5
The power of
integration
You can get more out of your hosted
phone system by integrating it with
different CRM systems and helpdesk
applications like Zoho, Zendesk,
Salesforce, HubSpot, Microsoft Dynamics
365.
This allows small businesses to deliver
enhanced customer experiences without
having to shell out exorbitant amounts of
money.

8. For startups that have been looking for an
effective solution that helps them build lasting
customer relationships, a cloud-hosted phone
system is the answer.

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10. About us
Acefone delivers cloud-based communication
services which ensure total security of your
business data.
We offer services that provide
seamless communication, CRM systems, and
help desk software integrations that let you
work from any corner of the world.
To know more visit: www.acefone.com/uk/
or
call us at 0800-084-3663
cloud telephony

11. Reference
5 Reasons to Adopt Cloud Telephony Into Your
Business
-Acefone