Darefest 2014: how to prototype your organisation
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Darefest 2014: how to prototype your organisation
- 1. HOW TO PROTOTYPE YOUR ORGANISATION? JO MARTENS - NASCOM
- 2. I AM JO MARTENS AND I’M WORKING AT NASCOM HI!
- 3. We are service designers We conceptualise, develop and manage digital platforms and services
- 4. You want to go from A to B ? A B
- 5. You want to go from A to B A B A developer builds you a car
- 6. You want to go from A to B A B An agency builds you a pretty car
- 7. You want to go from A to B A service designer guides you along the way from A to B ? B A … and beyond Z
- 9. WHY PROTOTYPE OUR ORGANISATION?
- 10. It’s a VUCA world
- 11. It’s a mental world
- 12. Mental models are essential tools, allowing us to navigate through life
- 13. IMAGINE A MAP OF THE WORLD 5 seconds
- 17. How you interact with a technology organisation, is a function of your mental model of that technology organisation
- 18. “SHAKE IT LIKE A POLAROID PICTURE” WRONG MENTAL MODELS CAUSING TROUBLE…
- 19. TRAPPED IN A MENTAL MODEL
- 20. HOW TO PROTOTYPE? CREATE CULTURE CREATE EXPERIMENTS CREATE HABITS
- 21. CREATE CULTURE
- 22. Culture is doing little big things, over and over again
- 23. PRESENTS
- 24. At nascom, we are culture pushers Tools Methods Culture Tools and methods don’t solve problems.
- 25. help you do what you do dictate how you do things who you are why you do what you do Why? Tools Methods Culture
- 26. help you do more, scale up help you do things right, govern pushes everyone to make the right choices Why? Tools Methods Culture
- 27. The Ikea-effect: when labour leads to love “The Ikea effect: http://en.wikipedia.org/wiki/IKEA_effect” “ When labour leads to love: http://www.nascom.be/blog/when-labour-leads-love-nascom-club-house”
- 28. PRESENTS
- 29. The analogue-effect: when linear leads to attention
- 30. PRESENTS
- 31. You hire attitudes, not skills
- 33. PRESENTS
- 34. The tale of the fox and the hedgehog “http://www.nascom.be/blog/hand-heart-and-mind-craftsman”
- 35. PRESENTS
- 36. The practical wisdom of the professional
- 38. PRESENTS
- 39. PRESENTS
- 40. PRESENTS
- 42. PRESENTS
- 43. PRESENTS
- 44. PRESENTS
- 47. PRESENTS
- 48. PRESENTS
- 49. CREATE HABITS
- 50. PRESENTS
- 52. THANKS! C-MINE 1 BUS 13 Evence Coppéelaan 91 3600 Genk Belgium Phone +32 89 20 15 00 Fax +32 89 20 15 01 Info@nascom.be