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Digital Badges in the
Workforce
NAWI Annual Conference
22 May 2014
Design Principles Documentation Project
Digital Badges in the Workforce
Nate Otto
Project Coordinator
Design Principles Documentation Project
Indiana University
Thanks to:
Quick poll: How familiar are
you with digital badges?
1.I am hearing about them for the first time
2.I know about badges and want to learn
more.
3.I have earned some digital badges.
4.I have built a badge system and issued
badges.
Web Navigator Badge
- Hackasaurus
“Digital Badges are web-enabled
credentials of learning or
accomplishment."
Prof. Dan Hickey, Design Principles Documentation Project
Presentation Outline
• The Design Principles
Documentation Project
• What are digital badges?
• How can badges be used to support
the workforce?
• Case studies: YALSA, the
Manufacturing Institute
Design Principles
Documentation
Project
Design Principles Documentation Project
Rebecca
Itow
Andi
Rehak
Katerina
Schenke
Cathy
Tran
Nate
Otto
Christine
Chow
Daniel Hickey
Principal Investigator
Design Principles Documentation Project
Goal: To find out how
organizations are using digital
badges in learning programs.
Design Principles Documentation Project
Four functions of digital badge systems
• Recognizing Learning
• Assessing Learning
• Motivating Learning
• Studying Learning
Pulling apart different
functions of badge systems.
Intended
Practice
Enacted
Practice
Formal
Practice
Evolution of a Practice
Original
design
As first
implemented
Continuing
practice
WHAT ARE OPEN BADGES?
“A badge is an image…
with stuff in it.”
Sheryl Grant, HASTAC
Badges are symbolic
representations of skills and
accomplishments.
How does this…
Web Navigator Badge
- Hackasaurus
Mean this…?
“Nate Otto can operate a Web
browser with celerity.”
Metadata!
CC-BY-SA Kyle Bowen
Open Badges can contain:
• Specific claims about
learning or
accomplishment
• Links to supporting
evidence
“A digital badge is an online
representation of a skill you’ve
earned… [that] allows you to verify
your skills, interests and
achievements through credible
organizations.”
Mozilla Foundation - About Open Badges
How are
we all
doing so
far?
elwino (cc-by-nc-sa)
Once you’ve earned badges,
where do they go?
The Open Badges Backpack
Collect, Organize and Share
Collect, Organize and Share
Collect, Organize and Share
Collect, Organize and Share
• Applying for jobs
• Professional development
• Performance reviews
• . . .
BUILDING BADGE
SYSTEMS
How to use badges:
Design Principles Documentation Project
Four functions of digital badge systems
• Recognizing Learning
• Assessing Learning
• Motivating Learning
• Studying Learning
For each of these categories,
we identified general design
principles.
Level badges
Provide routes
or pathways
1 General Principle 2 Specific Principles 18 practices
across 30 projects
(As implemented in
project contexts)
“Levels of
Participation and
Achievement”
-Intel
“Hierarchical Quest
Paths” –NOAA
Planet Stewards
Sort Identified Practices
Draft Initial Principles
Formalize General
Principles
Bookmark Research
Emergence of Badge Design Principles
General and Specific Principles: Recognizing Learning
•Align badges to standards (23)
–Use standards internal to
community (3)
–Use national or international
standards (12)
–Use community and
national/international standards
(8)
•Use badges to map learning
trajectory (18)
–Level badges (11)
–Provide routes or pathways (7)
•Have experts issue badges (15)
–Credentialed via external
accredited entity (8)
–Credentialed via community (2)
–Credentialed via accredited entity
and community (5)
• Seek external backing (15)
– Externally endorsed (8)
– Externally valued (7)
• Recognize diverse learning (10)
• Use badges as a means of external
communication of learning (11)
• Determine lifespan of badges (7)
– Never expires (7)
– Requires renewal or upgrading (0)
• Recognize educator learning (7)
• Award formal academic credit for
badges (3)
• Promote discovery (7)
– Discover learning opportunities
(5*)
– Discover learners (2*)
Tracking principles across 3 phases
Intended – Enacted – Formal
BADGES IN THE WORKFORCE
Stackable skill credentials:
How are badges being used in
workforce-related projects?
YALSA
Badges to recognize librarians’ skills
2012-present
• YALSA won a grant to develop a
badge system through the Digital
Media & Learning Competition
• Launched spring 2014
Case Study now available
http://dpdproject.info/details/yalsa/
YALSA issues badges to
recognize professional
competencies
Communication, Outreach and
Marketing badge
The badge system will enable
librarians and library workers to “gain
recognition for the new
competencies, capacities and
skills they are developing in a
nontraditional setting”
YALSA grant proposal to the DML Competition
YALSA Competencies for
Librarians Serving Youth
1. Leadership and Professionalism
2. Communication, Outreach and Marketing
3. Knowledge of Client Group
4. Administration
5. Knowledge of Materials
6. Access to Information
7. Services
“The competencies outline the skills
and knowledge teen services
librarians need to have in order to
provide excellent service to this
unique age group.”
YALSA grant proposal to the DML Competition
YALSA Competencies for
Librarians Serving Youth
1. Leadership and Professionalism
2. Communication, Outreach and Marketing
3. Knowledge of Client Group
4. Administration
5. Knowledge of Materials
6. Access to Information
7. Services
YALSA Competencies for
Librarians Serving Youth
1. Leadership and Professionalism
2. Communication, Outreach and Marketing
3. Knowledge of Client Group
4. Administration
5. Knowledge of Materials
6. Access to Information
7. Services
Communicator Badge Outcomes
• Effectively use social media and mobile technologies
in order to advocate for the age group
• Effectively use social media and mobile technologies
to inform teens about what a library has to offer
• Understand how to select the best technology tool in
order to successfully get a message out to a specific
audience and for a specific purpose.
• Use a variety of tools to identify the needs and
interests of underserved teens
What will YALSA badge
earners do with their badges?
Who will they show?
“Badge earners can be
innovative in how they use the
badges:"
Sarah Flowers, YALSA President 2011-12
"...in virtual resumes or
portfolios..."
Sarah Flowers, YALSA President 2011-12
"...in their yearly employee
evaluation or goal-setting
process..."
Sarah Flowers, YALSA President 2011-12
"...on web pages or blogs..."
Sarah Flowers, YALSA President 2011-12
"...or in some other way that
showcases the work they’ve
done.”
Sarah Flowers, YALSA President 2011-12
What are some benefits of
using badges?
How do they relate to
workforce competencies?
Badges let you recognize
skills learned outside of
your formal schooling.
Badges let you recognize
micro-level skills and
achievements.
Badges let learners show
off each achievement in
the right context.
NATIONAL ASSOCIATION
OF MANUFACTURERS
Badges to recognize skills for manufacturing
[M-badges] will recognize the critical
skills that are learned in settings
other than educational institutions but
are highly sought by manufacturers.
National Association of Manufacturers
Employers post job
opportunities and connect
with badge earners.
We work for manufacturers.
Brent Weil, The Manufacturing Institute
Working with high school
students who may be involved in
STEM, but don’t think
manufacturing is very
glamorous.
Assessing soft skills
needed by
employers
Protecting Validity
• Didn’t want to give out 100k badges
without much meaning behind them.
• Balance the need to protect the
badges’ validity with a desire for a
good pace of adoption.
Where and how do badges fit in the
workplace?
(cc-by-sa Hugo Chisholm)
Badges let you recognize skills
learned outside of your formal
schooling.
Badges let you recognize micro-level
skills and achievements.
Badges let learners show off each
achievement in the right context.
Some discussion questions…
What important skills do
workers learn on the job at
your workplace or institution?
YALSA:
Library Skills
What could you claim about the
librarian who put together this
display?
Newton Free Library (cc-by-nc-nd)
Manufacturing:
Where can young people
learn skills specific to an
industry or sector?
Newton Free Library (cc-by-nc-nd)(cc-by-nd BISGOVUK)
Can you represent employees
as a collection of their
competencies?
RESOURCES
Hungry for more?
Weekly conference calls
Active discussion community
Technical Documentation
Visual design tools
Lightweight issuing platforms
Someone to ask questions
Someone to ask questions
Design Principles Documentation Project
Out Now: January Interim Report
http://iudpd.indiana.edu/JanuaryReport
Design Principles Documentation Project
Out Now: Design Principles Card Deck
http://iudpd.indiana.edu/CardDeck
Design Principles Documentation Project
New: DPD Project Website
http://dpdproject.info
Any more questions?
Thomas Hawk (cc-by-nc)
Thank you for coming!
Nate Otto
Project Coordinator
Design Principles Documentation Project
Indiana University
@ottonomy

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NAWI 2014: Open Badges for Workforce Development: Findings from the DPD Project

Editor's Notes

  1. This is a digital badge.
  2. We decided to study these four functions of digital badge systems. We pulled these practices apart.
  3. The system designers didn’t intend to specifically design for these four functions of badges.
  4. This is hard to explain sometimes…
  5. Use this diagram to explain how the the badge (which means “___ can operate a web browser with celerity”) moves through the ecosystem.
  6. Mozilla’s Backpack application allows you to collect badges from wherever you’ve earned them, all in one place.
  7. Here’s a shot of a basic backpack collection showing a badge someone earned when they were studying aquaponics.
  8. Digging deep into the claim and evidence. It describes the learning outcomes intended for this badge and has links to detailed criteria and evidence.
  9. So that’s the earner perspective. Our research dug into how the issuers design badge systems. That means we’re studying the decisions the issuers made around: what claims they wanted to make with badges, how they could back up those claims with valid assessments, and how they intended learners to progress.
  10. Though the system designers didn’t necessarily start with these four functions, we found it useful to pull them apart to analyze separately. Recognizing refers to the decisions issuers make about what badges they define: the claims those badges make about the earners at various points in their progress, as well as how they intend for learners to progress from badge to badge and how they unlock the value of the badges. Each claim made by a badge needs associated assessment practices for two reasons: To make the critical decision whether or not to issue the badge, and to collect the right evidence that will serve to back up that claim. The decisions in each of these first two areas will affect how students are motivated to participate, in rich and complicated ways. It’s not simply a question of, “do badges motivate learners?” There are many questions about the effects on motivation that arise from how students are intended to participate in learning activities There are many reasons and ways to implement research practices, though few of the projects we studied designed any formal practices in this area from the beginning. Many came across information needs later, often when seeking continuing funding and needing to quantify or justify what they had done so far. We defined three purposes for badge research and two main methods.
  11. This is how the general principles work. Some of them, we’ve broken down
  12. This was the process we used to identify principles. Note that we started with the practices
  13. YALSA, a division of the ALA focusing on young adult services
  14. The goal of YALSA’s badge system is to issue badges to librarians and library workers to recognize developing competencies that they’ll use in serving young adults.
  15. {read quote} Ok, so YALSA’s badges recognize what librarians and library workers learn on the job about serving youth. This covers people who have received their library degree as well as non-librarians.
  16. YALSA had a pre-existing framework of competencies they felt Youth librarians should develop.
  17. Often these skills are developed once librarians have gotten a job serving young adults.
  18. YALSA had these 7, planning to issue a badge as library workers demonstrated each competency.
  19. They’re starting with these three, {list} and then expanding the system to the full 7 once it gets going
  20. For each of the competencies, they already had defined outcomes they wanted librarians to demonstrate, like this badge for “Communication, Outreach & Marketing”. When YALSA issues this badge, they’re making a claim that the earner can perform these skills on the job. These are specific things, what a lot of people in the badging community call granular skills, in contrast to big credentials like degrees that recognize many skills and experiences at once.
  21. Fill in who are the players in this diagram. Badge issuer = YALSA, national professional organization Badge earner = librarians and library workers serving young adults Audience = ?????
  22. This is what YALSA had to say about it: {quote}
  23. The goal of YALSA’s badge system is to issue badges to librarians and library workers to recognize developing competencies that they’ll use in serving young adults.
  24. I see this as being very relevant to libraries, as much as what libraries do is helping others learn outside of the sphere of formal education.
  25. Telling a more complex, nuanced story about a person’s learning. Compared to traditional degrees, which is a slip of paper, maybe a transcript. Badges include proof of specific achievements, often linked to the evidence of that achievement. You don’t usually get that with a traditional bachelor’s degree.
  26. You can pick and choose which badges to display to tell the story that you want to tell, just as you might tailor your resume to different job positions. Badges can also be used in different online contexts: online resume, portfolio, blog, etc.
  27. YALSA, a division of the ALA focusing on young adult services
  28. Use this diagram to explain how the the NAM badges move through the ecosystem. Earners: high schoolers participating in chapters of Project Lead The Way and SkillsUSA.
  29. Students who participate in Project Lead the Way chapter sponsored classes in their high schools, completing project-based courses, earn badges and develop skills that are useful in all sorts of workplaces, including manufacturing.
  30. This badge system is designed for manufacturers, to help them find the skilled employees they need. Build positive perceptions of manufacturing.
  31. This is a hard principle to implement. It involves building content programs and assessments that provide adequate evidence of soft skills. Though, they could be as informal as a personal recommendation by an instructor.