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Next gen shoppers demand next gen payments_PayPal

Next gen shoppers demand next gen payments_PayPal

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Next gen shoppers demand next gen payments_PayPal

  1. 1. Susan Schmidt VP, US Consumer Credit, PayPal
  2. 2. Susan Schmidt VP, US Consumer Credit, PayPal Next Gen Shoppers Demand Next Gen Payments
  3. 3. People are 54% more willing to buy with PayPal.1 300M active PayPal accounts.2 1. October 2018 Ipsos Study 2. PayPal Investor Relations Q4 2019
  4. 4. >$50B Spent on PayPal Credit by US Consumers Since 2008. Relevant, attractive offers to the customer: EXAMPLE
  5. 5. Understanding Millennial & Gen Z Shoppers
  6. 6. Millennial & Gen Z Customers in 2020 Incredible Spending Power Critical Retail Customers
  7. 7. The Rise of POS Financing
  8. 8. The Rise of POS Financing 19%YoY spike.1 1. Business Insider Intelligence, The Point-of-Sale Financing Report, 9/16/19 28% of shoppers now prefer a retailer that offers an instant financing option.2 2. Payments Journal, “Does the Answer to POS Consumer Financing Lie in Bank-Fintech Collaboration?”, Yaacov Martin, 2/15/19
  9. 9. Shop at Millions of PayPal Retailers
  10. 10. Shop at Millions of PayPal Retailers Millions of millennials use PayPal Credit to shop.* Average order values of millennials increase by 44% with PayPal Credit.* For Gen Z, that number is even higher at 71.5%.* * Based on PayPal’s analysis of internal data of all PayPal and PayPal Credit customers from April 2018 to March 2019. Millennials defined as born between 1981 and 1997
  11. 11. Shop at Millions of PayPal Retailers 1 2 3 Apply at checkout.* Approved within seconds. Shop with PayPal merchants. *Subject to Credit Approval EXAMPLE
  12. 12. 90%of spend does not require a new credit application.2 Billionsof dollarsin open-to-buyonly availableon PayPal Credit.2 Retailers Who Added a PayPal Credit Button Increased Sales by 15%1 1. Average incremental sales based on PayPal’s analysis of internal data among middle market merchants with annual sales above $5MM against a similar control population between January 2013 and March 2018 2. Based on PayPal’s analysis of internal data of all PayPal and PayPal Credit active customers and volume from December 2017 – November 2018
  13. 13. Increasing Loyalty
  14. 14. Increasing Loyalty *PayPal Credit Insights Selling, Logica Research, December 2018. of U.S. PPC users surveyed say they are more likely to shop at a retailer again if they offer Pay Pal Credit.* 56% of fashion transactions happen on mobile devices.* 50%
  15. 15. Values-Driven Company Democratizing Financial Services Doing Well by Doing What’s Right Small Business Champion
  16. 16. Values-Driven Company Democratizing Financial Services Doing Well by Doing What’s Right Small Business Champion
  17. 17. “Obviously, it’s good for the bottom line as a business owner but it’s also good for the bottom line in my soul.” ~ Rose Morris, Founder, Abram’s Nation
  18. 18. Thank you.
  19. 19. • Access millennial and Gen Z spend by offering POS financing. • PayPal Credit helps grow AOV (average order values) and sales. • PayPal Credit drives increased loyalty. Actionable Takeaways from this Session:

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