NextCom Evolution is a unique web based CRM system that optimizes customer processes that leads to full control, increased customer satisfaction, revenue growth and cost reduction. In addition, NextCom Evolution liberating a simple user interface that requires minimal training before use.

1. The Evolution of CRM

2. ABOUT NEXTCOM
• NextCom Group AS was established in 2006
• NextCom develop and customize web-based CRM / XRM Solutions for the SMB
market
• Turnover approx NOK 3 million in 2010. Now positioning itself for significant growth
• Aims to become market leader within CRM systems for the SMB market in Norway
and the Nordic countries
• Key personnel with high competence
• NextCom Evolution is 100% proprietary

3. ONE CUSTOMER FRAME
The key to profitability:
• Simple user interface
• Minimal training before use
• Handles all types of
communications
(Unified Communications)
• Collects all customer information
• Every tasks put in order
• Time Automated follow-ups
• Automated routines
• Integration with existing and other
systems if needed
• Tailor made solution if needed
You get increased:
• Control
• Efficiency
• Revenue
• Customer satisfaction

4. UNIQUE SETTINGS
Set how / what:
• Customer cards must contain
• Customer System to work
• Confirmations should include
• Offers shall include
• Services shall include
• Meeting system to work
• Separate fields in the card
system should include
• SMS and Dialer to work

5. CUSTOMER CASES
• NextCom Evolution led to:
– Control of:
• Customers
• Invoices
• Campaigns
• Order processes
• Departments
• Partners
– Increased Sale
– Effective consultants
– Growth from 94 to 150 Full Time
Employments
• NextCom Evolution led to:
– Streamlined
• Call lists
• Sale
• Reports
• Statistics
– Increased competitiveness among
consultants
– Requires less monitoring by
managers
– Full control of workflow
– Less administration

6. REFERENCE CUSTOMERS

7. BRANCHES
• NextCom Evolution is suited for:
– Chains, including shops / departments
– Call centers (customer center, TM etc.)
– Telecom Companies
– Insurance Companies
– Travel Agencies
– Crafts Businesses
– Mail Order Companies
– Car Dealers
– Real Estate Offices
– Retail & Trade Services
– Hotels and Restaurants
• NextCom Evolution is suited for:
– Consultant Businesses
– Software Companies
– IT Companies
– Attorney Offices
– Accounting Offices
– Industry Offices
– Schools
– Hospitals
– Medical Offices
– Dental Offices
– Drugstores

8. www.NextComEvolution.com