SlideShare a Scribd company logo
1 of 44
Download to read offline
The art of delegation
Achieving more by doing less
Who am i
Nicolò Pignatelli
Director of Engineering
tw: @nicolopigna
GFG eCommerce Technologies
(the company formerly
known as Rocket Labs).
Yes, we did like Prince
which turned his name into
TAFKAP (the artist
formerly known as Prince).
Get involved!
Feel free to have your say or ask a question anytime
Delegation 101: why we
need to talk about it?
It is essential to
agile
organizations
typical mistakes
and patterns
It is a simple but
complex concept
In a leadership
mindset, it affects
everyone
Delegation and agile
leadership: how are both
related?
People
empowerment and
motivation
Visualize the
complexity
Let your
organization scale
Change. adapt.
Repeat.
Why do we need to
delegate?
We gain
empowerment on
both side
roles as functions
of their delegation
levels
grow people as
leaders, not only
as doers
Delegation means
acknowledgment.
acknowledgment
boosts motivation
Why people don’t
delegate?
Upfront effort
Mistrust
“I can do it
better”
Self-enhancement
bias
Lack of
self-confidence
Career change
after effects
Are you immune?
You may watch for these
warning signs.
● You work long hours
● You feel totally
indispensable
● People are not
energized
● People don’t take
ownership
● You are the only one
that cares
How do we achieve
effective delegation?
Be
S.M.A.R.T.E.R.
Specific. Measurable.
Agreed. Realistic.
Timebound. Ethical.
Recorded.
● Be specific about the
task
● How to know when it’s
done? And if so, was it
done well?
● Be honest about the
feasibility
● Provide a specific time
span
● Unethical? No, just no.
● Write it down. Scripta
manent
Follow delegation
steps
Delegation steps
1. Define the task
Delegation steps
1. Define the task
2. Select the “delegate”
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
8. Monitor, support and
communicate
Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
8. Monitor, support and
communicate
9. Give feedback
Use emotional
contracts
People cannot be held
responsible for something to
which they have not agreed.
Everyone is more committed
to delivering a
responsibility if they
have been through the
process of agreeing to do
it.
Delegation is not
black and white
Define the most appropriate
delegation level for each
task or authority.
Two types of
delegation
Differentiate between tasks
and authority delegation.
Task delegation creates
Doers.
Authority delegation
creates Leaders.
and, as last...
Really let it go®
Thank you.

More Related Content

What's hot

The value of transferable skills
The value of transferable skillsThe value of transferable skills
The value of transferable skillsNick Crandell
 
Becoming A Delegating Superhero
Becoming A Delegating SuperheroBecoming A Delegating Superhero
Becoming A Delegating SuperheroFellow.app
 
Motivation and delegation
Motivation and delegationMotivation and delegation
Motivation and delegationAIESECGreece
 
The Importance of Delegation - key ways to grow your business
The Importance of Delegation - key ways to grow your business The Importance of Delegation - key ways to grow your business
The Importance of Delegation - key ways to grow your business The Pathway Group
 
Top tips for effective delegation
Top tips for effective delegationTop tips for effective delegation
Top tips for effective delegationFiona Cohn
 
Art of Delegation, A Practical Guide
Art of Delegation, A Practical GuideArt of Delegation, A Practical Guide
Art of Delegation, A Practical GuideTom Fox
 

What's hot (20)

Npa and delegation
Npa and delegationNpa and delegation
Npa and delegation
 
Best ways for the successful delegation of work!
Best ways for the successful delegation of work!Best ways for the successful delegation of work!
Best ways for the successful delegation of work!
 
Delegation
Delegation Delegation
Delegation
 
Power of effective delegation - presented at YES - Madurai - Sept 2017
Power of effective delegation   - presented at YES - Madurai - Sept 2017Power of effective delegation   - presented at YES - Madurai - Sept 2017
Power of effective delegation - presented at YES - Madurai - Sept 2017
 
The value of transferable skills
The value of transferable skillsThe value of transferable skills
The value of transferable skills
 
Delegation
DelegationDelegation
Delegation
 
Becoming A Delegating Superhero
Becoming A Delegating SuperheroBecoming A Delegating Superhero
Becoming A Delegating Superhero
 
Delegation
DelegationDelegation
Delegation
 
Delegate to Empower (Powerpoint)
Delegate to Empower (Powerpoint)Delegate to Empower (Powerpoint)
Delegate to Empower (Powerpoint)
 
Effective Delegation
Effective DelegationEffective Delegation
Effective Delegation
 
Delegating Fffectively
Delegating FffectivelyDelegating Fffectively
Delegating Fffectively
 
Final delegation
Final delegationFinal delegation
Final delegation
 
Motivation and delegation
Motivation and delegationMotivation and delegation
Motivation and delegation
 
Delegation
Delegation Delegation
Delegation
 
The Importance of Delegation - key ways to grow your business
The Importance of Delegation - key ways to grow your business The Importance of Delegation - key ways to grow your business
The Importance of Delegation - key ways to grow your business
 
Delegation 2
Delegation 2Delegation 2
Delegation 2
 
Effective delegation
Effective delegationEffective delegation
Effective delegation
 
Delegation In Nursing
Delegation In NursingDelegation In Nursing
Delegation In Nursing
 
Top tips for effective delegation
Top tips for effective delegationTop tips for effective delegation
Top tips for effective delegation
 
Art of Delegation, A Practical Guide
Art of Delegation, A Practical GuideArt of Delegation, A Practical Guide
Art of Delegation, A Practical Guide
 

Similar to The art of delegation

What Is Agile Management?
What Is Agile Management?What Is Agile Management?
What Is Agile Management?Jurgen Appelo
 
Cn 5 Day Presentation
Cn 5 Day PresentationCn 5 Day Presentation
Cn 5 Day Presentationdeidredutcher
 
Herding cats (managing software development)
Herding cats (managing software development)Herding cats (managing software development)
Herding cats (managing software development)cfry
 
Talx 2012 presentation - developing leadership agility
Talx 2012 presentation  - developing leadership agilityTalx 2012 presentation  - developing leadership agility
Talx 2012 presentation - developing leadership agilityKaylaAllRoads
 
Best Practices for Recruiting and Selecting Top Sales Talent
Best Practices for Recruiting and Selecting Top Sales TalentBest Practices for Recruiting and Selecting Top Sales Talent
Best Practices for Recruiting and Selecting Top Sales TalentInkCycle
 
Management techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco StaffingManagement techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco Staffingjaccimelvin
 
Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!Odoo
 
How and why to manage your manager
How and why to manage your managerHow and why to manage your manager
How and why to manage your managerNikolay Stoitsev
 
Managers and the land of the lost 2016 oct
Managers and the land of the lost 2016 octManagers and the land of the lost 2016 oct
Managers and the land of the lost 2016 octSteven Martin
 
Jon Terry: Respect for People Lean's Neglected Pillar
Jon Terry: Respect for People Lean's Neglected PillarJon Terry: Respect for People Lean's Neglected Pillar
Jon Terry: Respect for People Lean's Neglected PillaritSMF UK
 
Delegating in communicatio skill and interpersonal skills
Delegating in communicatio skill and interpersonal skillsDelegating in communicatio skill and interpersonal skills
Delegating in communicatio skill and interpersonal skillsFaizan Rasool
 
High Performing Leadership
High Performing LeadershipHigh Performing Leadership
High Performing LeadershipRajThilak
 
Creating the Performance Culture
Creating the Performance CultureCreating the Performance Culture
Creating the Performance CultureScott Staunton
 
8 step-coaching (presentation)
8 step-coaching  (presentation)8 step-coaching  (presentation)
8 step-coaching (presentation)mohamed el shrbiny
 
Powerpoint_Effective-Delegation.pptx
Powerpoint_Effective-Delegation.pptxPowerpoint_Effective-Delegation.pptx
Powerpoint_Effective-Delegation.pptxAninditaMukherjee47
 
Mmel session tdutil
Mmel session tdutilMmel session tdutil
Mmel session tdutiltdutil
 
Coaching & Mentoring
Coaching & MentoringCoaching & Mentoring
Coaching & MentoringAhmed Yasser
 
Investors in People staff info session
Investors in People staff info sessionInvestors in People staff info session
Investors in People staff info sessionThe Pathway Group
 
High Performing Leadership
High Performing Leadership  High Performing Leadership
High Performing Leadership Yodhia Antariksa
 

Similar to The art of delegation (20)

What Is Agile Management?
What Is Agile Management?What Is Agile Management?
What Is Agile Management?
 
Cn 5 Day Presentation
Cn 5 Day PresentationCn 5 Day Presentation
Cn 5 Day Presentation
 
Herding cats (managing software development)
Herding cats (managing software development)Herding cats (managing software development)
Herding cats (managing software development)
 
Talx 2012 presentation - developing leadership agility
Talx 2012 presentation  - developing leadership agilityTalx 2012 presentation  - developing leadership agility
Talx 2012 presentation - developing leadership agility
 
Best Practices for Recruiting and Selecting Top Sales Talent
Best Practices for Recruiting and Selecting Top Sales TalentBest Practices for Recruiting and Selecting Top Sales Talent
Best Practices for Recruiting and Selecting Top Sales Talent
 
Management techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco StaffingManagement techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco Staffing
 
Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!
 
How and why to manage your manager
How and why to manage your managerHow and why to manage your manager
How and why to manage your manager
 
Managers and the land of the lost 2016 oct
Managers and the land of the lost 2016 octManagers and the land of the lost 2016 oct
Managers and the land of the lost 2016 oct
 
Jon Terry: Respect for People Lean's Neglected Pillar
Jon Terry: Respect for People Lean's Neglected PillarJon Terry: Respect for People Lean's Neglected Pillar
Jon Terry: Respect for People Lean's Neglected Pillar
 
Delegating in communicatio skill and interpersonal skills
Delegating in communicatio skill and interpersonal skillsDelegating in communicatio skill and interpersonal skills
Delegating in communicatio skill and interpersonal skills
 
High Performing Leadership
High Performing LeadershipHigh Performing Leadership
High Performing Leadership
 
Creating the Performance Culture
Creating the Performance CultureCreating the Performance Culture
Creating the Performance Culture
 
8 step-coaching (presentation)
8 step-coaching  (presentation)8 step-coaching  (presentation)
8 step-coaching (presentation)
 
Powerpoint_Effective-Delegation.pptx
Powerpoint_Effective-Delegation.pptxPowerpoint_Effective-Delegation.pptx
Powerpoint_Effective-Delegation.pptx
 
Mmel session tdutil
Mmel session tdutilMmel session tdutil
Mmel session tdutil
 
Coaching & Mentoring
Coaching & MentoringCoaching & Mentoring
Coaching & Mentoring
 
Investors in People staff info session
Investors in People staff info sessionInvestors in People staff info session
Investors in People staff info session
 
world class presentation 2015
world class presentation 2015world class presentation 2015
world class presentation 2015
 
High Performing Leadership
High Performing Leadership  High Performing Leadership
High Performing Leadership
 

Recently uploaded

How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxAaron Stannard
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysistanmayarora45
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxalinstan901
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field ArtilleryKennethSwanberg
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhiguptaswati8536
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdfAlejandromexEspino
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentNimot Muili
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptxAss.Prof. Dr. Mogeeb Mosleh
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Ram V Chary
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic managementharfimakarim
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxssuserf63bd7
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Hedda Bird
 

Recently uploaded (15)

How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 

The art of delegation