Dealing with Poor Performance - get the full picture from 3C Performance Mana...
The art of delegation
1. The art of delegation
Achieving more by doing less
2. Who am i
Nicolò Pignatelli
Director of Engineering
tw: @nicolopigna
GFG eCommerce Technologies
(the company formerly
known as Rocket Labs).
Yes, we did like Prince
which turned his name into
TAFKAP (the artist
formerly known as Prince).
26. Are you immune?
You may watch for these
warning signs.
● You work long hours
● You feel totally
indispensable
● People are not
energized
● People don’t take
ownership
● You are the only one
that cares
28. Be
S.M.A.R.T.E.R.
Specific. Measurable.
Agreed. Realistic.
Timebound. Ethical.
Recorded.
● Be specific about the
task
● How to know when it’s
done? And if so, was it
done well?
● Be honest about the
feasibility
● Provide a specific time
span
● Unethical? No, just no.
● Write it down. Scripta
manent
33. Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
34. Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
35. Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
36. Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
37. Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
8. Monitor, support and
communicate
38. Delegation steps
1. Define the task
2. Select the “delegate”
3. Assess ability and training
needs
4. Explain the reasons
5. State required results
6. Consider required resources
7. Agree on a deadline
8. Monitor, support and
communicate
9. Give feedback
39. Use emotional
contracts
People cannot be held
responsible for something to
which they have not agreed.
Everyone is more committed
to delivering a
responsibility if they
have been through the
process of agreeing to do
it.
40. Delegation is not
black and white
Define the most appropriate
delegation level for each
task or authority.