SlideShare a Scribd company logo
1 of 43
Download to read offline
Unbreakable: Culture + Brand
Nicole Williams
Head of Product, SilverStripe
Co-founder, Summer of Biz
Culture is
your strongest
competitive
advantage
➔ Unbreakable bond
➔ Power of great culture
➔ Common culture myths
➔ The role of gender
●
Who are you?
One employee
One blog post
-$10 Billion company value
https://www.susanjfowler.com/blog/2017/2/19/reflecting-on-one-very-strange-year-at-uber
Super pumped
Always be hustlin’
Bold
Culture = brand
Two sides, same coin
It’s not yoga, dogs at work or
Friday beers.
Culture is...
Strategy → where we’re going
Culture → readiness to act
Forget cultural fit.
Seek cultural add.
Competitive Advantage
Best in world / Hard to copy / Desirable
Architect your brand
around your culture
Don’t try to force culture to follow brand
What are we
waiting for?
Myth 1:
Culture just happens
Values first,
Culture second
Honesty
Over comfort
Continuous improvement
Over perfection
Collaboration
Over control
Adaptability
Over guarantees
Camaraderie
Over corporate culture
Myth 2:
It’s impossible to measure ROI
"...the job of senior leaders is to create
context… why are we doing this rather
than invent content - the who, what,
when, how.”
Mike Bennetts, CEO, Z Energy
Increased share price in
commodity market
Shell NZ was purchased for $700M in 2010
Z Energy publically listed in 2014 at $1.5B
Culture is a
growth multiplier
Companies that prioritise culture perform better overall
in stock market (Glassdoor report 2009-2014)
Measure culture
like customer satisfaction
You can’t manage
what you don’t measure
Agile mindsets
Myth 3:
Culture belongs to HR
Top-down support
We become what we allow
Females make up
76% HR entrants
75% Marketing entrants
7% Director level
http://www.bizreport.com/2013/10/research-reve
als-gender-gap-in-top-marketing-positions.html
Only 17%
of board members
are female
NZ private sector companies
Culture is
your strongest
competitive
advantage
Unbreakable: Culture + Brand
Nicole Williams
Twitter: @envycollect
Head of Product, SilverStripe www.silverstripe.com
Co-founder, Summer of Biz www.summerofbiz.co.nz
Imagery CC0 with thanks to www.unsplash.com

More Related Content

Similar to Unbreakable Culture Power

Leap into life pitch knowmads business school - 23 mrt 2017
Leap into life   pitch knowmads business school - 23 mrt 2017Leap into life   pitch knowmads business school - 23 mrt 2017
Leap into life pitch knowmads business school - 23 mrt 2017Alain Volz
 
Brand Leadership - 5 Global Cases from the best brands By Dan Pankraz
Brand Leadership -  5 Global Cases from the best brands By Dan PankrazBrand Leadership -  5 Global Cases from the best brands By Dan Pankraz
Brand Leadership - 5 Global Cases from the best brands By Dan Pankrazguest7e5b6a
 
culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02Glen Cornell
 
The WineDirect Culture
The WineDirect CultureThe WineDirect Culture
The WineDirect CultureWineDirect
 
All Hands on Deck, Leadership Retreat for Becker Morgan Group
All Hands on Deck, Leadership Retreat for Becker Morgan GroupAll Hands on Deck, Leadership Retreat for Becker Morgan Group
All Hands on Deck, Leadership Retreat for Becker Morgan GroupJoe Tye
 
3Q13 Pencil Shavings
3Q13 Pencil Shavings3Q13 Pencil Shavings
3Q13 Pencil ShavingsDrew Wehrle
 
Purpose-driven Business: Leading from Purpose & Core Values
Purpose-driven Business: Leading from Purpose & Core ValuesPurpose-driven Business: Leading from Purpose & Core Values
Purpose-driven Business: Leading from Purpose & Core Valuesfmarinescu
 
Whitbread: understanding our customers by Tabitha Aldrich-Smith
Whitbread: understanding our customers by Tabitha Aldrich-SmithWhitbread: understanding our customers by Tabitha Aldrich-Smith
Whitbread: understanding our customers by Tabitha Aldrich-SmithAddison Group
 
How to find and communicate your social purpose using PR
How to find and communicate your social purpose using PRHow to find and communicate your social purpose using PR
How to find and communicate your social purpose using PRDora Nikols
 
Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...jornwemmenhove
 
Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...Evolution Factory
 
Within People - How culture helps you grow
Within People - How culture helps you growWithin People - How culture helps you grow
Within People - How culture helps you growWithin People
 
Building a Creative and Diverse Company
Building a Creative and Diverse CompanyBuilding a Creative and Diverse Company
Building a Creative and Diverse CompanyHeidi Hackemer
 
Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...
Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...
Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...Affiliate Summit
 
Conscious Culture Creates Brand Value
Conscious Culture Creates Brand ValueConscious Culture Creates Brand Value
Conscious Culture Creates Brand ValueResonant Insights LLC
 
Launch Your Best Culture Lunch & Learn
Launch Your Best Culture Lunch & LearnLaunch Your Best Culture Lunch & Learn
Launch Your Best Culture Lunch & LearnDelivering Happiness
 

Similar to Unbreakable Culture Power (20)

Leap into life pitch knowmads business school - 23 mrt 2017
Leap into life   pitch knowmads business school - 23 mrt 2017Leap into life   pitch knowmads business school - 23 mrt 2017
Leap into life pitch knowmads business school - 23 mrt 2017
 
Brand Leadership - 5 Global Cases from the best brands By Dan Pankraz
Brand Leadership -  5 Global Cases from the best brands By Dan PankrazBrand Leadership -  5 Global Cases from the best brands By Dan Pankraz
Brand Leadership - 5 Global Cases from the best brands By Dan Pankraz
 
culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02culturecode-v7-130320111259-phpapp02
culturecode-v7-130320111259-phpapp02
 
The WineDirect Culture
The WineDirect CultureThe WineDirect Culture
The WineDirect Culture
 
All Hands on Deck, Leadership Retreat for Becker Morgan Group
All Hands on Deck, Leadership Retreat for Becker Morgan GroupAll Hands on Deck, Leadership Retreat for Becker Morgan Group
All Hands on Deck, Leadership Retreat for Becker Morgan Group
 
Cultural Momentum
Cultural MomentumCultural Momentum
Cultural Momentum
 
Pencil Shavings 3Q13
Pencil Shavings 3Q13 Pencil Shavings 3Q13
Pencil Shavings 3Q13
 
3Q13 Pencil Shavings
3Q13 Pencil Shavings3Q13 Pencil Shavings
3Q13 Pencil Shavings
 
Purpose-driven Business: Leading from Purpose & Core Values
Purpose-driven Business: Leading from Purpose & Core ValuesPurpose-driven Business: Leading from Purpose & Core Values
Purpose-driven Business: Leading from Purpose & Core Values
 
Whitbread: understanding our customers by Tabitha Aldrich-Smith
Whitbread: understanding our customers by Tabitha Aldrich-SmithWhitbread: understanding our customers by Tabitha Aldrich-Smith
Whitbread: understanding our customers by Tabitha Aldrich-Smith
 
How to find and communicate your social purpose using PR
How to find and communicate your social purpose using PRHow to find and communicate your social purpose using PR
How to find and communicate your social purpose using PR
 
Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...
 
Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...Evolution Factory - Changing the World through Responsible Business and Socia...
Evolution Factory - Changing the World through Responsible Business and Socia...
 
Linking up supply chain
Linking up   supply chainLinking up   supply chain
Linking up supply chain
 
Within People - How culture helps you grow
Within People - How culture helps you growWithin People - How culture helps you grow
Within People - How culture helps you grow
 
Wow true brand_farminar071211
Wow true brand_farminar071211Wow true brand_farminar071211
Wow true brand_farminar071211
 
Building a Creative and Diverse Company
Building a Creative and Diverse CompanyBuilding a Creative and Diverse Company
Building a Creative and Diverse Company
 
Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...
Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...
Hijacking Global Consciousness To Build World Changing And Hugely Profitable ...
 
Conscious Culture Creates Brand Value
Conscious Culture Creates Brand ValueConscious Culture Creates Brand Value
Conscious Culture Creates Brand Value
 
Launch Your Best Culture Lunch & Learn
Launch Your Best Culture Lunch & LearnLaunch Your Best Culture Lunch & Learn
Launch Your Best Culture Lunch & Learn
 

Recently uploaded

A Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainA Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainBanyanbrain
 
SEO Forecasting by Nitin Manchanda at Berlin SEO & Content Club
SEO Forecasting by Nitin Manchanda at Berlin SEO & Content ClubSEO Forecasting by Nitin Manchanda at Berlin SEO & Content Club
SEO Forecasting by Nitin Manchanda at Berlin SEO & Content ClubNitin Manchanda
 
SEO and Digital PR - How to Connect Your Teams to Maximise Success
SEO and Digital PR - How to Connect Your Teams to Maximise SuccessSEO and Digital PR - How to Connect Your Teams to Maximise Success
SEO and Digital PR - How to Connect Your Teams to Maximise SuccessLiv Day
 
The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...sowmyrao14
 
top marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar Ctop marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar CManojkumar C
 
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...shrutimishraqt
 
Best digital marketing e-book form bignners
Best digital marketing e-book form bignnersBest digital marketing e-book form bignners
Best digital marketing e-book form bignnersmuntasibkhan58
 
Digital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingDigital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingShauryaBadaya
 
Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...VereigenMedia1
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigiKarishma
 
Understand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMMUnderstand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMMsearchextensionin
 
Digital Marketing complete introduction.
Digital Marketing complete introduction.Digital Marketing complete introduction.
Digital Marketing complete introduction.Kashish Bindra
 
2024 WTF - what's working in mobile user acquisition
2024 WTF - what's working in mobile user acquisition2024 WTF - what's working in mobile user acquisition
2024 WTF - what's working in mobile user acquisitionJohn Koetsier
 
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...Associazione Digital Days
 
Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...
Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...
Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...Marketing BRANDING
 
social media optimization complete indroduction
social media optimization complete indroductionsocial media optimization complete indroduction
social media optimization complete indroductioninfoshraddha747
 
8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketing8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketingpshirsat
 
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Associazione Digital Days
 
Creating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdfCreating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdfgopzzzin
 
Introduction to marketing Management Notes
Introduction to marketing Management NotesIntroduction to marketing Management Notes
Introduction to marketing Management NotesKiranTiwari42
 

Recently uploaded (20)

A Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | BanyanbrainA Comprehensive Guide to Technical SEO | Banyanbrain
A Comprehensive Guide to Technical SEO | Banyanbrain
 
SEO Forecasting by Nitin Manchanda at Berlin SEO & Content Club
SEO Forecasting by Nitin Manchanda at Berlin SEO & Content ClubSEO Forecasting by Nitin Manchanda at Berlin SEO & Content Club
SEO Forecasting by Nitin Manchanda at Berlin SEO & Content Club
 
SEO and Digital PR - How to Connect Your Teams to Maximise Success
SEO and Digital PR - How to Connect Your Teams to Maximise SuccessSEO and Digital PR - How to Connect Your Teams to Maximise Success
SEO and Digital PR - How to Connect Your Teams to Maximise Success
 
The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...The Evolution of Internet : How consumers use technology and its impact on th...
The Evolution of Internet : How consumers use technology and its impact on th...
 
top marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar Ctop marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar C
 
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...Bamboo Charcoal Toothpaste By Phyto Atomy  For More Details Message On WhatsA...
Bamboo Charcoal Toothpaste By Phyto Atomy For More Details Message On WhatsA...
 
Best digital marketing e-book form bignners
Best digital marketing e-book form bignnersBest digital marketing e-book form bignners
Best digital marketing e-book form bignners
 
Digital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet MarketingDigital Marketing Courses In Pune- school Of Internet Marketing
Digital Marketing Courses In Pune- school Of Internet Marketing
 
Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...Master the art of Social Selling to increase sales by fostering relationships...
Master the art of Social Selling to increase sales by fostering relationships...
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G Age
 
Understand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMMUnderstand the Key differences between SMO and SMM
Understand the Key differences between SMO and SMM
 
Digital Marketing complete introduction.
Digital Marketing complete introduction.Digital Marketing complete introduction.
Digital Marketing complete introduction.
 
2024 WTF - what's working in mobile user acquisition
2024 WTF - what's working in mobile user acquisition2024 WTF - what's working in mobile user acquisition
2024 WTF - what's working in mobile user acquisition
 
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
Richard van der Velde, Technical Support Lead for Cookiebot @CMP – “Artificia...
 
Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...
Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...
Agencia Marketing Branding Examen Fundamentals Digital Marketing Google Abril...
 
social media optimization complete indroduction
social media optimization complete indroductionsocial media optimization complete indroduction
social media optimization complete indroduction
 
8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketing8 distribution in rural mkts.ppt Rural Marketing
8 distribution in rural mkts.ppt Rural Marketing
 
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
Francesco d’Angela, Service Designer di @HintoGroup- “Oltre la Frontiera Crea...
 
Creating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdfCreating a Successful Digital Marketing Campaign.pdf
Creating a Successful Digital Marketing Campaign.pdf
 
Introduction to marketing Management Notes
Introduction to marketing Management NotesIntroduction to marketing Management Notes
Introduction to marketing Management Notes
 

Unbreakable Culture Power