3. Quad-play to Quint-play Roadmap
• With the proposed acquisition of Telefonica O2 by BT - and with 3-mobile,
EE, Virgin and Vodafone partnering with OTT Media Partners such as Sky,
Spotify and Netflix - Quad-play is beginning to become a real and tangible
presence in the CSP / UC marketplace. The next big thing after Quad-play
is going to be Quint-play - CSP's getting into the Energy Market and Energy
Suppliers getting into the Media / Entertainment / Communications sector -
Broadband, Fixed-line and Mobile with Video / Audio Streaming. This trend is
paving the way for future converged Broadband, Fixed-line, Mobile and Media
/ Entertainment packages combined with Home Energy (Power + Gas) – and
thus a platform to launch future Smart Grid and IoT Package Services.
• At the moment, Virgin Media is the only Broadband, Land-line, Mobile
and Media / Entertainment provider to offer broadband, home phone, TV
and mobile all on a single contract package – the other so-called “Quad-
play” Communications Service Providers (CSP’s) only supply a SIM-card
only Quad-play contract offering - without a mobile handset package .
4. Quad-play to Quint-play Roadmap
Service
Provider
Broadband Fixed /
Landline
Mobile Media /
Entertainment
Energy Financial
Services
BT BT Infinity
Broadband
BT Infinity
Line Rental
BT Mobile +
EE ?
BT TV + Netflix
Sky Sky Broadband Sky Fixed
Line Rental
Sky and Netflix –
Home + Mobile
EE Home / Mobile
Broadband
EE Fixed
Line Rental
EE Mobile Sky + Spotify +
Netflix - Mobile
Plusnet Home / Mobile
Broadband
Plusnet
Line Rental
3-Mobile 3-Mobile
Broadband
3-Mobile Sky + Spotify +
Netflix - Mobile
Telefonica O2 Home / Mobile
Broadband
O2 Fixed
Line Rental
O2 Mobile Sky + Spotify +
Netflix - Mobile
O2 Money
Talk Talk Home / Mobile
Broadband
Talk Talk
Line Rental
Talk Talk
Mobile
Talk Talk TV +
Netflix - Home
Tesco Home / Mobile
Broadband
Tesco Fixed
Line Rental
Tesco
Mobile
Tesco Bank
Virgin Home / Mobile
Broadband
Virgin Fixed
Line Rental
Virgin
Mobile
Virgin Media Virgin Money
Vodafone Home / Mobile
Broadband
Vodafone
Line Rental
Vodafone
Mobile
Sky and Netflix
Home + Mobile ?
RWE N-power ?
5. Part 2
Part 4
Part 3
Part 1
Strategic Enterprise
Management Framework
Enterprise Target
Operating Model (eTOM)
Future Management
and Innovation Plans
Solution Architecture
Enterprise Architecture
Model and Roadmap
Enterprise
Architecture
Business Programme
Plan / Project Plans
Infrastructure
Architecture
Business Operating
Model (BOM)
Business
Architecture
Strategic Outcomes,
Goals & Objectives
Innovation Research
and Development
Business Programme
Management
IS / IT Strategy
Technology Strategy
Systems Planning
Enterprise Governance,
Reporting and Controls
Infrastructure Planning
Business Planning
Organisation
Structure
Telco 1.0 Strategic Foresight
Strategy
Development
Organisational
Change
Enterprise
Architecture
Framework
NGE – Next-
Generation
Enterprises
Collaborativ
e Business
Models
Service
Convergenc
e
I
Business
Transformation
Technology
Change
NGA- Next-
Generation
Architecture
s
Enterprise
Application
Integration
Technology
Convergenc
e
I
OSS BSS ESS
Smart
Devices
Mobile
Platform
Cloud
ServicesTelco 2.0
I
Business Change – Telco 1.0 to Telco 2.0 Digital Business Operating Model = InnovationI
Telco 2.0 Digital Business Transformation
Telco 2.0 Business Transformation
6. Telematics
The Internet of Things (IoT) – Smart Devices, Smart Apps, Wearable
Technology, Vehicle Telemetry, Smart Homes and Building Automation
SMACT/4D Digital Technology Stack
8. Internet of Things –
“Everything
Everywhere” Big
Data Cloud
People,
Places
and
Things
Geo-
spatial
Data
Geo-spatial
Gazetteer
Geo-spatial
Analytics
People, Places and Things
Gazetteer (GIS / GPS)
Social
Intelligence
Campaign
Management GIS / GPS Insights
Big Data Analytics
The Cone™
People, Places &
Things Profiling
The Cone™
GIS / GPS
Smart Apps
Geographic
Survey Data
Insights
Reports
TV Set-top Box
The Internet of Things
Factory Office &
Warehouse
Wearable &
Personal
Technology
Vehicle Hospital,
Surgery,
Clinic
Home
Public house
Mall,
Shop,
Store
Kiosks &
Cubicles
Mobile CCTV
9. The Internet of Things (IoT)
• Our world, our cities, even our own lifestyle, is being inundated by the ubiquitous presence
of innumerable smart devices. As the Internet of Things (IoT) unfolds – the vast ocean of
pervasive automatic and machine-generated data flooding our lives will only get deeper,
wider and denser – especially within these key industry sectors, categories and domains: -
• This trend is not only being driven by “Everything Everywhere” - the intense tsunami wave
of automatic data that we are now experiencing - is created by the ever increasing host of
pervasive Smart Devices and the vast volumes of machine-generated data streamed from
internet-connected cameras, sensors, detectors and controllers - it also very much about
the abstraction of vastly increased data storage capabilities from hardware into software
and the emergence of the so-called "self-organising" Software Data Storage Platforms.
– Telematics – Vehicle and Network Telemetry
– Smart Homes and Intelligent Buildings
– Smart People – Wearable Technology
– Smart Grid and Distributed Energy
– Smart Hospitals and Patient Monitoring
– Future Cities and Intelligent Infrastructure
– Integrated Manufacturing and Supply Chain
– Security, Surveillance and Emergency Services
– Intelligence Services and Digital Battlefields
– Transport
– Consumer
– Personal
– Utilities
– Digital Healthcare
– Urban
– Industrial
– Emergency Response
– National Security
10. The Internet of Things
• The Internet of Things (IOT) is now being flooded with the ubiquitous presence of
pervasive smart devices – in particular, in the Wearable Technology, Smart Homes and
Buildings, Future Cities and Digital Battlefield categories. This trend is not only being
driven by “Everything Everywhere” - the intense tsunami wave of automatic data that
we are now seeing generated by the Internet of Things and the vast volumes of
machine-generated data derived from internet-connected devices - it also very much
about the abstraction of numerous storage capabilities from hardware into software
and the emergence of the so-called "self-organising" Software Data Storage Platforms.
As the future unfolds – the ocean of machine-generated data can only get deeper,
wider, and more dense.....
11. The Internet of Things (IoT)
• Studies from Cisco, IBM, Microsoft, McKinsey, Gartner, Forrester and other
companies are now indicating a tremendous surge in growth of several consumer
categories and product areas in the Internet of Things – often referred to as the
Internet of Everything - Everywhere. The Internet of Things is now being flooded
with the ubiquitous presence of pervasive smart devices – in particular, Wearable
Technology, Future Homes, Smart Cities and Digital Battlefields categories. The
number of internet connected devices on our bodies, in our homes and around our
cities is only one example demonstrating how fast IOT / IEE technology is growing.
• The Internet of Things Business Canvas splits the IOT business model into two
distinct streams, the physical and the digital. Amazing new opportunities are now
being created through connecting and integrating physical devices into digital
communications – revealing fascinating social insights that we have never
appreciated before. Connecting the unconnected, the physical and the digital
streams are pivotal to the delivery of this new value proposition. Consumers are
embracing for example, Wearable Technology, Future Homes and Smart Cities in
almost every aspect of their daily life. Small start-ups funded by the crowd are
offering all kinds of services based on connected devices - on a massive scale.
12. The Internet of Things (IoT) Checklist
LEVEL Strategic Conceptual Logical Physical Actual
Scoping Planning Design Specification Installation
LAYER
Network Contractual –
Network Types,
Capacity, SLAs
Routing - Nodes
/ Links
Network Devices
and Connections
Network Cables
and Equipment
Civil Engineering -
Cabinets / Ducting
and Power Supply
Terminators Device Types Device Location Device
Connectivity
Device
Specification
Device Installation
Messages Message Types Message / Data
Store Design
Message / Data
Flow Design
Message / Data
Format Design
Message / Data
Content
GIS Mapping +
Spatial Analysis
Geospatial Object
Types + GPS
Imaging and GIS
Mapping Layers
Asset, Property
and Location
Gazetteers
Video Streaming,
Street Maps and
Building Models
Geospatial Event
Tracking and
Monitoring
4D Geospatial
Analytics
Opportunity / Risk
and Problem /
Threat Domains
Big Data /
Analytics
Infrastructure
Predictive /
Propensity
Analytics Models
Data Science /
Clustering
Algorithms
Actionable Urban
Data Insights
Event
Management
Event Types,
Response, SLAs
Business
Scenarios
Business Use
Cases
Business Event /
Alert / Alarm -
Response Design
Business Event /
Alert / Alarm -
Response Action
Service
Management
Contractual –
Availability, SLAs
System
Scenarios
System Use Cases System Event /
Alert / Alarm -
Response Design
System Event /
Alert / Alarm -
Response Action
14. The Internet of Things (IoT) Components
LOCATION Individual Home Office Street
Component Type
Network 4G / LTE Broadband,
Wireless Hub,
Femtocells
LAN / WAN,
Femtocells,
Wireless Hub
Optical Network
Cellular Network
Wireless Network
Communications,
Media + Entertainment
Smart Phone, Tablet,
Laptop
PlayStation, X-box
Smart TV, Desktop
Desktop / Laptop
PC + BYOD
Smart Signposting –
Urban Data Streaming
Internet Content -
Video Streaming and
Alerts, Alarms, Events
Smart Phone, Tablet,
Wearables, Body Cam,
Smart Apps / Games
Home Security CCTV
- Remote Monitoring
and Safety Systems
Remote Monitoring /
Video Conferencing
Vehicle / Street Cam
HDCCTV / ANPR /
Facial Recognition
Smart Energy –
Eco Management
Energy Management
and Eco Smart Apps –
Home Monitoring and
Control Systems
Smart Meter, Energy
Sensors, Monitors and
Controllers, Solar
Panels / PV Arrays
Smart Meter, Energy
Sensors, Monitors
and Controllers,
Local Generation
Smart Grid,
District Heat + Power
Generation Facilities
GIS / GPS Technology Smart Apps - GIS /
Google Maps / GPS
Smart Apps - GIS /
Google Maps / GPS
Building Information
Model (BIM), CAD
Property / Location
Gazetteers, GIS / GPS
Urban Data – Street /
Building + Industrial /
Business / Retail Parks
+ Stadium and Arena
“My Personal Space”
Smart App – what’s
happening around my
immediate Environment
“My Neighbourhood”
Smart App – what’s
happening in my own
Home / Street / Area
“My Workplace”
Smart App – what’s
happening at Work -
Building / District
Intelligent Parking App,
Smart Street Furniture
(Taxi Ranks / Trains /
Bus Interchange etc.)
Event Management -
Response Management
Command and Control
Crime Event Reporting
First Responders and
Specialist Personnel –
Personal Security,
Alerts and Alarms
Home Security CCTV
- Remote Monitoring
and Safety Systems
Identity and Access
Management plus
Office Security and
Safety Management
Emergency Services
Incident Management
HDCCTV / ANPR /
Facial Recognition
16. The Internet of Things (IoT) Scenarios
Scenario
Number
Scenario
Title
Scenario Description
1 HDCCTV
Camera and
GIS Maps
Live Map and HDCCTV real-time video streaming and Geospatial data capture by Camera /
Sensor Location / Building / Street / Area from across the Site and Hinterland into the Cloud
2 Mobile Smart
Devices
Scenarios
Live Map and HDCCTV real-time video streaming and Geospatial data broadcast by
Camera / Sensor Location and Building / Street / Area from across the Site and Hinterland
from the Cloud via 4G / LTE to Mobile Smart Devices – Smart Phones, Tablets and Laptops
3 Building
Information
Management
Site Services and Building Plans - Building Information Model (BIM) - maintains Architecture
and Site Services Data for use by Site Security, Maintenance Contractors and Emergency
Services
4 Site / Building
Security
Systems
Site and Building Security Systems - Identity and Access Management (IAM) - maintains
People and Traffic Movement Data for use by Site Security, Maintenance Contractors and
Emergency Services
5 Site / Building
Fire Systems
Site and Building Fire Systems – maintains Fire and Smoke Detector and Architecture / Site
Services Data for use by Site Security, Maintenance Contractors and Emergency Services
6 Health and
Safety / Site
Incidents
Site and Building Health and Safety Systems – maintain Health and Safety Incident Data for
use by Site Security, Maintenance Contractors and Emergency Services
7 Accident /
Emergency
Services
Response
Site and Building Accident / Emergency Systems – maintains Accident / Emergency Incident
Data for use by Site Security, First Responders and Emergency Services
17.
18. The Internet of Things (IoT) Use Cases
Use Case
Number
Use Case Title Use Case Description
1 Smart Parking Advisor – Bay
Sensors, Cameras + Map
Smart App with Live Map and HDCCTV streaming showing available car
parking slots by Bay / Building / Street / Area - across the Campus / Site
2 Crowd Dynamics Camera and
Map (Shop / Mall)
Live Map and HDCCTV streaming showing crowd density / movement by
Building / Street / Area across the Building / Site (Leisure / Entertainment)
3 Traffic Dynamics Camera and
Map
Live Map and HDCCTV streaming showing traffic density and movement
(average speed) by Street / Area across the Building / Site and Hinterland
4 Transport Dynamics Camera
and Map
Live Map and HDCCTV streaming showing TfL and Shuttle Bus Scheduled
Stops and Arrival / Departure Times across the Building / Site / Hinterland
5 Street / Zone / Area Camera
and Map
Live Map and HDCCTV streaming showing current local activity in your
roaming / home location - Street / Zone / Area – on the Building / Site
6 Street Works / Traffic
Disruption Camera / Map
Live Map and HDCCTV streaming showing Building / Street Works / Traffic
Disruption by Building / Street / Area across the Building / Site / Hinterland
7 Smart Street Lights profiles and
parameters
Feedback Loop for viewing and updating Smart Street Lighting modes,
profiles and parameters – time-switch and movement detection modes
8 Energy Eco Management Eco Smart App - Energy Usage is collected and displayed graphically for
Appliance / Group / Zone / Building hierarchies across the Campus
9 Site Service Management Site Service Information / Request / Provisioning / Delivery / Management
10 Site Fault Management Site Fault Information / Reporting / Allocation / Resolution / Management
20. The Internet of Things (IoT) Services
Service Event Network Terminator Message Use Case Action Analytics
Urban Data
Streaming
Street / Area
Urban Event
Smart City
Network
Street Furniture
Visual Signpost
Urban Event
and Location
Local Event is
Reported
Public are
Informed
Urban Event
Analytics
Identity and
Site Access
Management
Building
Security /
Intrusion
Events
Building
Security
Network
Identity Card
Swipe Device
and HDCCTV
Person ID
Building No.
Zone / Area -
Enter / Leave
Person Enters
or Leaves a
Zone / Area /
Building / Site
Intrusion
Alert / Site
Security
Service
Site People
Traffic and
Intrusion
Analytics
Energy / Eco
Management
Change in
Ambient Air
Quality, Heat
Light Levels
Smart Grid Environment
Detectors,
Monitors and
Controllers
Environment
Control Data
Temperature,
Humidity and
Light levels
are Controlled
Eco Control
over Heat
Humidity
and Light
Energy Eco
Management
Analytics
Fire / Smoke
Detection
Management
Building
Security -
Fire / Smoke
Events
Building
Security
Network
Fire / Smoke
Detector and
Home HDCCTV
Building No.
Zone / Area –
Fire / Smoke
Fire / Smoke
Detection in a
Zone / Area /
Building / Site
Fire Alarm /
Evacuate
Building
Site Fire
Risk and
Incident
Analytics
Incident First
Responder
Management
Site Health
and Safety -
Incidents
and Events
Public IP
Services -
Video and
Telephony
Mobile / Fixed
Line / HDCCTV
Incident Type
and Location
Site Incident
Identified /
Reported /
Responded
Alert First
Responders
Site Health
and Safety /
Site Event
Analytics
Emergency
Response
Management
Emergency
Incident
Services
Response
Public IP
Services -
Video and
Telephony
Mobile / Fixed
Line / HDCCTV
Emergency
Type and
Location
Emergency
Identified /
Reported /
Responded
Manage
Emergency
Services /
Response
Emergency
Response
Analytics
23. 4D Geospatial Analytics
• 4D Geospatial Analytics is the
profiling and analysis of large
aggregated datasets in order to
determine a ‘natural’ structure of
groupings provides an important
technique for many statistical and
analytic applications.
• Demographic and Geospatial Cluster
Analysis - on the basis of profile
similarities or geographic distribution -
is a statistical method whereby no prior
assumptions are made concerning the
number of groups or group hierarchies
and internal structure. Geo-spatial and
geodemographic techniques are
frequently used in order to profile and
segment populations by ‘natural’
groupings - such as common
behavioural traits, Clinical Trial,
Morbidity or Actuarial outcomes - along
with many other shared characteristics
and common factors.....
24. 4D Geospatial Analytics – The Temporal Wave
• The Temporal Wave is a novel and innovative method for Visual Modelling and Exploration
of Geospatial “Big Data” - simultaneously within a Time (history) and Space (geographic)
context. The problems encountered in exploring and analysing vast volumes of spatial–
temporal information in today's data-rich landscape – are becoming increasingly difficult to
manage effectively. In order to overcome the problem of data volume and scale in a Time
(history) and Space (location) context requires not only traditional location–space and
attribute–space analysis common in GIS Mapping and Spatial Analysis - but now with the
additional dimension of time–space analysis. The Temporal Wave supports a new method
of Visual Exploration for Geospatial (location) data within a Temporal (timeline) context.
• This time-visualisation approach integrates Geospatial (location) data within a Temporal
(timeline) dataset - along with data visualisation techniques - thus improving accessibility,
exploration and analysis of the huge amounts of geo-spatial data used to support geo-
visual “Big Data” analytics. The temporal wave combines the strengths of both linear
timeline and cyclical wave-form analysis – and is able to represent data both within a Time
(history) and Space (geographic) context simultaneously – and even at different levels of
granularity. Linear and cyclic trends in space-time data may be represented in combination
with other graphic representations typical for location–space and attribute–space data-
types. The Temporal Wave can be used in roles as a time–space data reference system,
as a time–space continuum representation tool, and as time–space interaction tool.
26. 4D Geospatial Analytics – London Timeline
• How did London evolve from its creation as a Roman city in 43AD into the
crowded, chaotic cosmopolitan megacity we see today? The London Evolution
Animation takes a holistic view of what has been constructed in the capital over
different historical periods – what has been lost, what saved and what protected.
• Greater London covers 600 square miles. Up until the 17th century, however,
the capital city was crammed largely into a single square mile which today is
marked by the skyscrapers which are a feature of the financial district of the City.
• This visualisation, originally created for the Almost Lost exhibition by the Bartlett
Centre for Advanced Spatial Analysis (CASA), explores the historic evolution of
the city by plotting a timeline of the development of the road network - along with
documented buildings and other features – through 4D geospatial analysis of a
vast number of diverse geographic, archaeological and historic data sets.
• Unlike other historical cities such as Athens or Rome, with an obvious patchwork
of districts from different periods, London's individual structures scheduled sites
and listed buildings are in many cases constructed gradually by parts assembled
during different periods. Researchers who have tried previously to locate and
document archaeological structures and research historic references will know
that these features, when plotted, appear scrambled up like pieces of different
jigsaw puzzles – all scattered across the contemporary London cityscape.
27. Event Clusters and Connectivity
A
B
C
D
E
G
H
F
The above is an illustration of Event relationships - how Events might be connected. Any detailed,
intimate understanding of the connection between Events may help us to answer questions such as: -
• If Event A occurs does it make Event B or H more or less likely to occur ?
• If Event B occurs what effect does it have on Events C,D,E, F and G ?
Answering questions such as these allows us to plan our Event Management approach and Risk
mitigation strategy – and to decide how better to focus our Incident / Event resources and effort…..
28. Event Clusters and Connectivity
• Aggregated Event includes coincident, related, connected and interconnected Event: -
• Coincident - two or more Events appear simultaneously in the same domain –
but they arise from different triggers (unrelated causal events)
• Related - two more Events materialise in the same domain sharing common
Event features or characteristics (may share a possible hidden common trigger or
cause – and so are candidates for further analysis and investigation)
• Connected - two more Events materialise in the same domain due to the same
trigger (common cause)
• Interconnected - two more Events materialise together in a Event cluster, series
or “storm” - the previous (prior) Event event triggering the subsequent (next) event
in an Event Series…..
• A series of Aggregated Events may result in a significant cumulative impact - and are
therefore frequently identified incorrectly as Wild-card or Black Swan Events - rather
than just simply as event clusters or event “storms”.....
29. Event Clusters and Connectivity
1
2
3
4
5
7
8
6
The above is an illustration of Event relationships - how Risk Events might be connected. A detailed and
intimate understanding of Event clusters and the connection between Events may help us to understand: -
• What is the relationship between Events 1 and 8, and what impact do they have on Events 2 - 7 ?
• Events 2 - 5 and Events 6 and 7 occur in clusters – what are the factors influencing these clusters ?
Answering questions such as these allows us to plan our Risk Event management approach and mitigation
strategy – and to decide how to better focus our resources and effort on Risk Events and fraud management.
Claimant 1
Risk Event
Claimant 2
Residence
Vehicle
Event
Cluster
30. Aggregated Event Types
ATrigger A
Coincident Events
BTrigger B
Event
Event
CTrigger 1
Related Events
DTrigger 2
Event
Event
E
Trigger
Connected Events
Event
EventF
GTrigger
Inter-connected Events
Event Event
H
32. Social Intelligence – Fan-base Understanding
CONES
• Multiple Cones can be created and cross-referenced using Social Intelligence and Brand
Interaction / Fan-base Profiling and Segmentation in order to deliver actionable insights for any
genre of Brand Loyalty and Fan-base Understanding as well as for other Geo-demographic
Analytics purposes - Digital Healthcare, Clinical Trials, Morbidity and Actuarial Outcomes: -
– Music (BBC and Sony Music)
– Broadcasting (Radio 1 / American Idol)
– Digital Media Content (Sony Films / Netflix)
– Sports Franchises (Manchester City / New York City)
– Fast Fashion Retailers (ASOS, Next, New Look, Primark)
– Luxury Brands / Aggregators (Burberry / LVMH, PPR, Richemont)
– Multi-channel Retail – Loyalty, Campaigns, Offers and Promotions
– Financial Services – Brand Protection and Reputation Management
– Travel, Leisure and Entertainment - Destination Events and Resorts
– MVNO / CSPs - OTT Business Partner Analytics (via Firebrand / Apigee)
– Telco, Media and Communications - Churn Management / Conquest / Up-sell / Cross-sell Campaigns
– Digital Healthcare – Private / Public Healthcare Service Provisioning: - Geo-demographic Clustering and
Propensity Modelling (Patient Monitoring, Wellbeing, Clinical Trials, Morbidity and Actuarial Outcomes)
36. Unified Communications
Unified Communications
Unified Communications is the
integration of real-time
communication services - such as
IoT / IoE unified messaging, rich
presence, security and identity
access information, telephony, video
streaming, conferencing, desktop
sharing, data sharing, call
monitoring and control, speech
recognition - with real-time and
non-real-time communication
services - such as instant messaging
37. Unified Communications
Unified Communications
With so many ideas and definitions
of Unified Communications (UC), it
is often difficult to determine the
value stream that UC delivers to
businesses.
However, managing the volume and
priority of e-mails, voicemails, SMS
texts, telephone calls and instant
messages that the average person
reads, composes, sends and
receives during the working day - it
becomes clear the abundance of
information propels employees into
a much faster, more challenging and
dynamic environment.
42. Urban Data - Lifestyle Challenges
• Using selected input from Smart Homes and Buildings Association (SH&BA) - business workshops
and the Internet of Things (IoT) Technology Forum - the Urban Data Project Team has defined a number
of Lifestyle Challenge Areas using Urban Data for managing public City, Area, District and Zone Data –
as well as integrating private Campus, Parks, Stadium and Building Data – accessed from a Smart App.
• The Project Team was targeted to come up with realistic Urban Data Lifestyle Challenges that: -
– might be readily delivered during a short Urban Data IoT Smart App Agile Development “sprint”
– that would be achievable whilst combining an optimal balance of the following elements: -
1. Creativity: - “Blue Sky” unconstrained thinking vs. pre-defined scope-restricted studies
2. IoT Apps Principles, Policies, Standards, Frameworks, Templates and Design Patterns –
development rules and guidance: - flexible Lean / Agile methods vs. rigid “waterfall” methods
3. Type of Urban Data challenges by difficulty and complexity: - difficult, complex, moderate and
easily developed Urban Data challenges - all delivered from a fully-functional IoT Smart App
4. Scope and nature of the Urban Data challenges: - deep and broad vs. shallow and narrow
5. Data Sources: - public vs. private data sources - what data sources may be exploited ?
6. Data Availability: - public vs. private datasets - what datasets can be made available ?
7. Data Diversity: - variety and range of information and data available: - specific data vs. generic
information and granular atomic datasets vs. aggregated / summarised data hierarchies
8. Service Integration: – Data Aggregation and Service Integration - a wide range of Urban Data
Types, Lifestyle Support and Customer Services unified within a single Urban Data Smart App
43.
44. Urban Data - Lifestyle Challenges
The list of challenges from the Smart Homes and Buildings Association (SH&BA) Urban Data Project: -
Urban Data Challenge Area 1: Everyday Urban Life – A Single View of your Home & Neighbourhood
• There are thousands of ‘event’s happening on our streets every day… data from pedestrians, traffic,
road works, skips, rubbish collection, other disruptions… can we display all of this using a Smart App ?
1. How can we enrich our customer’s urban lifestyles and visualise all of this data from a single view ?
2. How can we predict, manage and communicate all of these street events to residents / visitors ?
3. How can we inform citizens – visitors and residents - of what’s happening in a faster and better way ?
Urban Data Challenge Area 2: Impact on city living – Planning, Permissions and Works Disruption
The licensing and management of road-works, skips, scaffolding, utilities works & on-site building permits: -
1. How can we rank, order and prioritise buildings and streets in terms of the impact of work disruption ?
2. How can we help authorities to minimise the impact and re-schedule the planning of disruptive works so
that multiple works orders on the same space occur together - minimising impact on our citizens ?
3. Which 3rd party contractor or public maintenance services have caused the most disruptive impact on
private development and infrastructure maintenance services by district / area / street / building ?
45. Urban Data - Lifestyle Challenges
Internet of Things (IoT)
46. Urban Data - Lifestyle Challenges
Challenge Area 3: Street and Building Works Licensing - Management and Supervision
1. Can we rank Top 5 license application holders by district / area / street?
2. What impact has public and private works licensing on city areas and streets?
3. Can we predict most impacted visitors, residents, buildings and streets by work licensing?
4. Is higher / lower licensing density related to higher / lower density of crime, or antisocial behaviour ?
5. What is the relationship between noise complaints, antisocial behaviour, crime areas, and public /
private street / building works licensing – and how can we improve our visitor / resident lifestyle?
Challenge Area 4: Energy Eco Management - Smart Grid, Smart Meter Energy Data Feeds
Smart meter data feeds are raw, not pretty… …what insight can we get from smart meter feeds so that: -
1. Energy suppliers provide power, heat and light information ?
2. Energy consumers reduce power, heat and light consumption ?
3. Energy consumers reduce carbon generation and their carbon footprint ?
4. Energy consumers manage energy profiles for individual appliances and appliance groups ?
5. Energy consumers manage the ambient environment in zones, rooms, floors and buildings ?
6. Energy consumers can predict the use and maintenance demands of individual appliances / zones ?
7. Energy consumers manage energy usage based on weather forecast and other environmental data ?
47. Urban Data - Lifestyle Challenges
Internet of Things (IoT)
48. Urban Data - Lifestyle Challenges
Challenge Area 5: - Emergency Street Events – Emergency Incident and Crime Management
BUSINESS SCENARIO – Protect our residents and visitors from Emergency Incidents and Crime Events
1. Can we predict Emergency Incidents based on the ‘crime history’ of buildings and streets?
2. What is the relationship between cleaner, less noisy, more illuminated streets, ASBO and crime ?
3. Can street lighting, HDCCTV Cameras and noise levels etc. impact on local crime levels ?
4. Can we generate a map of Emergency Incidents, ASBO, noise and the ‘lifestyle quality’ of streets?
Challenge Area 6: - Environmental Maintenance - cleaner buildings, streets, public areas and spaces.
BUSINESS SCENARIO – Improve the Environmental lifestyle experience for all of our residents and visitors
• The streets of a City, Area, District and Zone, as well as private Campus, Parks, Stadium and Buildings,
all need to be protected from Human and animal fouling, rubbish and the illegal dumping of waste
1. Can we rank and order our dirtiest and cleanest buildings and streets ?
2. Can we have a single view of areas and clusters of cleaning and maintenance activities ?
3. Can we prioritise and scheduling street and building cleaning and maintenance services ?
4. Can we predict where we should focus our street and building cleaning and maintenance activities?
49. Smart
Grid
• The Smart Grid is a
next-generation energy
supply system that
combines power supply
and communication
infrastructures. In a
smart grid, we can
expect to efficiently use
the power that we
generate, reduce
transmission loss, and
stabilize the power
supply.
• This is accomplished by
using communications
technology to control
the system and to
balance the supply and
demand of electricity.
In addition, creating a
smart demand and
response link between
consumers and power
suppliers will help save
energy
50. Urban Data - Lifestyle Challenges
Challenge Area 7: - Visitor and Residential Parking Facilities and Site / Building Access Management
BUSINESS SCENARIO
• How can we use data from Parking Bay Monitors and HDCCTV Cameras to provide better Parking
Services and improve the overall Campus lifestyle experience for all of our residents and visitors ?
USE CASES
1. How can we manage parking space availability and parking demand - in real time ?
2. How can we predict parking space demand and availability around the campus and hinterland ?
3. How can we adapt parking tariffs depending on demand / supply models and availability of spaces ?
4. How can enforce legal parking through illegal parking penalties / parking tickets / resident license data ?
5. How can we visualize the best routes to get to available parking paces using Maps, Parking Bay
Monitors and HDCCTV video streaming - in an efficient and cost-effective way ?
6. How can we pre-book and allocate parking paces to priority residents and visitors using Maps, Parking
Bay Monitors and HDCCTV video streaming - in an efficient and cost-effective way ?
7. How can we create predictive Parking Demand / Supply models using Maps, Traffic Flow Data, Parking
Bay Monitor Data and HDCCTV video streaming - in an efficient and cost-effective way ?
52. Smart Homes
Smart Home Design possibilities and variations are endless. Here are some examples: -
smart home - example scenario 1 – “I’m Home”
• A scenario such as the 'I'm Home' scenario may be triggered by vehicle proximity
identification – or pressing one button on a key-ring remote-control or Smart Phone from
your vehicle as you approach the driveway. The building control system receives the key-
ring remote-control's command. This will then trigger a pre-programmed sequence of
function events - for example starting by turning on the lighting in the driveway, garage,
hallway and kitchen whilst opening the garage doors. It then disarms the security system,
opens the garage door, unlocks the interior garage entry door, adjusts the waste heat air
exchange system or air-conditioning to a preset temperature, and turns on the home
entertainment system playing your favourite Movie, Audio Playlist or Channel selection -
whilst making you a coffee and drawing you a bath.....
• The Smart Home control system is designed and programmed to meet specific user
needs - based on internal / external climate conditions - in response to 'one button'
command initiating automatic sequential operation of a wide range of integrated home
environment systems.
53. Smart Homes
Smart Home Design possibilities and variations are endless. Here are some examples: -
smart homes - example scenario 2 – “Wake up”
• At 7:30am and you awake to the sound of your favourite playlist or channel playing in the
background; the lights and sound in your bedroom gradually 'fading up' to allow you to
awake in your own time. A bath is drawn for you and the towel heater in the bathroom
warms up the towels and robes. Downstairs the intruder alarm system is de-activated
and ground floor curtains and blinds partially open; in the kitchen the coffee machine turns
on to make a latte. - and you haven't even got out of bed yet !
• This simple example demonstrates how smart home technology will improve the quality of
people's lives – especially disadvantaged groups such as the elderly, disabled and
handicapped. Designing integrated systems that work together to automate simple
everyday tasks, improve your quality of life and reduce stress levels.
55. Building the Smart Homes of the Future
• The Smart Home of the future, as
featured in science fiction movies and
cartoons like Futurama and the Jetsons -
is almost upon us.
• While we are not quite at the state of
transporters and instant food makers a
la mode of Star Trek, our homes are
getting smarter and more sophisticated.
• Real-time monitoring of every aspect of
your house is here already, from
plumbing to electrics, while companies
like Google are trying to get the internet
into your TV.
• It takes a lot of computer power to make
this happen - and a much more
sophisticated approach to smart home
construction, presenting new
opportunities for a whole raft of
suppliers and fitters out there.
In the UK, for example, low-energy "green"
buildings are, as yet, extremely uncommon -
according to John Alker, head of policy at
the UK Green Building Council - an industry
body formed by the largest homebuilders in
the country.
56. Equipping the Smart Homes of the Future
• AlertMe Energy is a power flow measurement device that clips to your meter and
measures the amount of power pumping through your wires. The default kit
contains three things - a meter reader, a meter transmitter, and a hub.
• The guidance provided with the kit explains that you can clip it around the grid
supply cable entering out of the bottom of your electricity meter, but we found it
took a few tries to obtain a signal which was delivered to the monitor.
• Happily, though, a simple clamp around a cable is all that it takes to get the device
hooked up to your electricity system. There's no unscrewing, cable-chopping or
other scary things to do - unlike some other energy monitoring kits. Once the meter
reader is in place, you hook it up to the transmitter with a 3.5mm jack, pull out a tab
to connect the batteries - and you're nearly set.
57. Domestic Appliance Waveform Analytics in the
Smart Homes of the Future
• In the future, Intelligent Energy Metering will be all that is required to manage all domestic
utility services. A sophisticated metering solution developed by Navetas, with its product
development collaborator Cambridge Design Partnership, accurately identifies and measures
the individual electricity consumption of each and every home domestic appliance using
Waveform Analytics to capture data and provide consumers with unprecedented levels of
information and control over home energy usage.....
• Every Domestic Appliance has its own Waveform Analytics Profile when switched on, is left
running, and switched off again. This means they can generate itemised energy consumption
records - just like the call details records on your mobile phone bill !
Navetas and Cambridge Design Partnership develop novel home energy hub
58. Domestic Appliance Waveform Analytics in the
Smart Homes of the Future
• Powered by ISE, the Navetas technology solution consists of advanced software
algorithms running on a low power, low cost electronic hardware platform which
can be integrated into a range of products. In contrast with other disaggregation
solutions, ISE’s patent pending algorithms take measurements at a single point
on the electricity supply. Utilising advanced signal processing and artificial
intelligence techniques (wave form analysis) the system can then calculate the
energy consumption of each individual device on the mains supply.
• Crucially for a mass market device, the ISE technology does not require the
installer/home-owner to teach the device about the house. Following
installation, the system will automatically learn about the appliances in the
house and calculate each device's energy consumption using its unique wave-
form profile - without the need for any further user intervention.
Navetas and Cambridge Design Partnership develop novel home energy hub
59. Using Smart Fridge-freezers in the Future
• Up to one-third of all food in the Supply Chain is thrown away - because
we are simply unaware of the detailed inventory in our fridge. Smart
Refrigerators can manage all of these problems - and more.....
– You bought extra ingredients for a recipe, and now you have left-
over food or ingredients you don't know what to do with.
– You can't remember exactly when you bought something – so you
buy it again – twice. When exactly did you put that Chinese
takeaway in there? How old is that leftover roast ?
– You can't remember if you are out of, or simply running low on,
basic essentials such as beer, bread and milk. Perhaps you do
remember - but your children were inconsiderate and used up all
your milk when their friends came back home for biscuits and
milk shakes after school......
• Your Smart Refrigerator uses both bar-code reading and image
processing technology with an LCD panel for display / interaction to
help make you aware of the products currently stored within.
• Your Smart Refrigerator interface contains many novel features that
help you to better manage your Kitchen Inventory. You can see
everything in your refrigerator at a glance – via your Internet, Kitchen
Inventory from your PC, Laptop, Tablet or Smart Phone.
• Your Smart Refrigerator automatically replenishes itself over the
Internet from your favourite 0n-line store – delivered to your door !
60. Using the Smart Devices of the Future
• Your domestic appliances are now
powered wirelessly - so you can take
your kettle anywhere in the home. The
induction surface senses that a kettle
has been set down upon it - and
prepares to power it up.
• The induction surface is using magnetic
fields to heat directly into the metal coil
inside the product, and only the coil -
meaning that you will not burn your
hand if you put it next to your thawing
meal or boiling kettle.
• That may seem far-fetched, but the US
firm Fulton Innovations - makes this
cordless induction-heating technology –
say that we could be only three years
away from this being a reality - if
manufacturers want it to happen and
adopt the technology.
According to Fulton’s Dave Barman -
“Induction is more efficient and convenient
than conventional gas and electricity, When
installed properly, there shouldn't be any cost
difference between traditional heating
methods and an induction zone."
62. OTTBOX Lifestyle
• The OTTBOX Lifestyle is a revolution in how we use Audio-visual Wireless Devices in the home by
simplifying how people relate to technology, devices and the services that the Internet provides: -
– Customisable home screen display and audio modes
– Smart Home Automation and Energy Management control
– Listen to music and play video from Internet service providers
– Wireless webcams for home security and baby monitoring
• The OTTBOX enables your TV to be the central display with OTTBOX controlling various home life
style devices – as well as supporting your access to the internet. This brings internet services to a wider
range of devices and audiences through an innovative and simple user interface packed with options
such as video / audio calling with Skype, online photo albums, listen to music, play video......
63. The Cone™ Application
The Cone™
Lifestyle Understanding
The Cone™ – Brand Loyalty and Affinity
The Cloud – SalesForce.com
Amazon Web Services (AWS}
Social
Intelligence
Data Science /
Big Data Analytics
Customer Experience
& Journey - CRM / CEM
Alarms / Alerts
Reporting
e-Business Smart Apps
64. Social Intelligence
Cloud
CRM
Data
Profile
Data
CRM / CEM
Big Data
Analytics
Customer Management
(CRM / CEM)
Social
Intelligence
Campaign
Management e-Business
Big Data Analytics
The Cone™
Customer Loyalty
& Brand Affinity
The Cone™
Smart Apps
Audience
Survey Data
Insights
Reports
TV Set-
top Box
Audience Metrics and Demographics
65. NaimNet NS01 Music Server by Naim
• NS01 NaimNet / DigiLinX enabled 6-Stream Music Server with single high quality local
audio output.
• The NS01 provides bit-perfect transfer from CD to secure hard disk storage with automatic
backup. Music is easily selected using the Naim Extended Music Database and Complex
Search facility. Network Scanning is available with local playback or NaimNet streaming of
content from any Broadband network-connected computer.
• The Naim NS01 Music Server has full NaimNet / StreamNet capability with a single audio
output on the rear panel for local playback.
