TCS Leadership Team
(Chief Financial Officer
and Vice President)
(EVP and Head, Global
(Global Head of
Tata Consultancy Services Introduction
Tata Consultancy Services Limited (TCS) is an Indian multinational Information Technology
(IT) Services, Consulting and business solutions company HQ Mumbai.
TCS is a provider of information technology (lT)services. It provides a wide range of services including
business consulting, information technology, business process outsourcing(BPO), infrastructure, and
It is a subsidiary of the TATA GROUPand operates in 46 countries.
TCS is one of the largest Indian companies by market capitalization ($80 billion)
TCS is now placed among the ‘Big 4’ most valuable IT services brands worldwide
History and facts
TCS started its operations in 1968, and pioneered the IT services industry out of India.
In 1975, TCS conducted 1st Campus Interview at IISC Bangalore
In 1980, TCS established India's first dedicated software research and development center,
“Tata Research Development and Design Centre (TRDDC)” in Pune
In 1981, it established India's first client-dedicated offshore development center, set up for clients Tandem
On 25 August 2004, TCS became a Publically Listed Company
History and facts continued…
On 2006 Designed and Implemented ERP system for Indian Railways (Catering
and tourism Corporation)
In the 2011-12 fiscal year, TCS achieved annual revenues of over US$10 billion for the first time.
TCS entered the small and medium enterprises market for the first time in 2011, with cloud-based offerings.
May 2013, TCS was awarded a six-year contract worth over INR 1100 crores to provide services to the Indian Department
July 2014, TCS became the first Indian company to cross the Rs 5 lakh crore mark in market capitalization.
TCS 5 Core Values
INTEGRITY : A soundness of Moral Character that infuses all aspects of
RESPECT : Holding in high esteem the worth of our clients and treating
all we encounter as we wish to be treated
EXCELLENCE : Delivering a quality and Consistency of services that
CRITICAL THINKING : Actively and skillfully conceptualizing, applying
analyzing and synthesizing information on our customers behalf
COMMUNICATION: Imparting and exchanging information both
internally and externally to offer our clients exceptional informational
Airline Financial Support Services India (AFSI)
Aviation Software Development Consultancy India (ASDC)
Phoenix Global Solutions
Swedish Indian IT Resources AB (SITAR)
Financial Network Services (FNS)
Citigroup Global Services Limited
Supervalu Services India
Computational Research Laboratories
Alti SA : IT Services
TCS till 2016
3,71,519total number of
Employees ( by Oct 2016).
1500+ active and
varied clients which
Deep Operations :
• TCS is present in 46 countries and has
230 offices throughout.
• There are 147 delivery centers as well in
21 countries for the IT giant.
• TCS has 61 subsidiaries companies
present in different locations
$80 billion market
The value of TCS is $15.5
in terms of revenue and
billion in terms of assets.
Application development, Maintenance
reengineering, Application Testing
Implementation and System Integration
Engineering and Industrial Services
Product and Process Engineering
Asset Based Solution
Product Based Services
Enterprise Asset based Management
Business Process Outsourcing
Inbound Call center, back office support
IT outsourcing, Network Consulting and
Hardware Support and Installation
IT infrastructure management
TCS INFOSYS WIPRO COGNIZANT HCL TECH MAHINDRA ORACLE
IT COMPANY STATUS Q2 FY2017
TCS SWOT Analysis
• Overall Scale and Global Delivery
• Range of Pricing Models
• Customer retention.
• Focus on new industry-specific opportunities.
• Best in class Analytics Services and Strategy
• Ability to impact customers' revenue-
• Lack of Consulting brand.
• Lack of focus on customer care services on
• Less focus and fewer resources on HR
consulting and transformation.
• Revenue from Developed Markets (US)
• Weak strategies for subsidiaries’
• Focus on automation in emerging digital
• Many industries competencies are not yet
mature and still in the developing phase.
• Focus on Eastern Countries.
1.Attrition and Employee loyalty
2.Threat of maintaining position of No1
Focusing on Organic Growth
3.Increasing Employee Cost
4.Rupee Depreciation and Appreciation
Advice and Conclusion
Non Linear Business Model : Strategies to ensure growth without increasing headcounts.
Organize customer forums/focus groups. TCS needs to organize and conduct key
industry-specific focus customer group discussions that enable the exchange of ideas and best
practices. Additionally, this will give TCS the opportunity to share its "transformation" services
Invest in building a stronger brand and consulting image. TCS should
judiciously invest in creating a "transformative" services image and focus on creating
Focus on mergers and acquisitions. TCS needs to make a few Specialized Strategies
for different acquisitions and utilize subsidiaries for strong Consulting Brand.