conflict between line and staff management, management config

1. Presentation of Principle and practice of
Management
Topic -How will you resolve
conflict between Line and
staff management
Group No. 6

2. Group member
1. Abhishek Kumar Sinha
2. Bhaskar Kaw
3. Madhvi Agrawal
4. Nikhil R. Deshmukh
5. Sakshi Jain
6. Akashay Ade
How will you resolve conflict between Line and staff management 2

3. INTRODUCTION
• Line and staff relationship is based on the assumption that both support each
other harmoniously to achieve organisational objectives.
• However, there are frequent instance of conflict between line and staff in the
organisation. This generates lots of friction loss of time and consequently
organisational effectiveness.
• Therefore, there is a need for analysing the sources of line and staff conflict
and then to take actions to overcome the problem of conflict.
How will you resolve conflict between Line and staff management 3

4. Overcomes Line – Staff Conflict
1. Understanding Authority relationship
How will you resolve conflict between Line and staff management 4
 line people have ultimate responsibility for organization.
 staff contribute to achieve origination objective
 Staff people sell idea to line people
 time is ultimate factor in importance of decision making.

5. 2. Proper use of staff
How will you resolve conflict between Line and staff management 5
 there is education to line people to make maximum use of staff.
 keep engage the staff into work activity.
 staff involve in problem solving
 Line authority male take decision for staff management. Its help to reduced
misunderstanding.

6. 3. Complete staff work
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 idea of staff arrangement result in completed staff work.
 Completed staff work involve study of problem and presentation
 Line and staff people should try to understand the orientation of each
other. They should try to achieve cooperation for the achievement of
enterprise objectives.
 The line and staff functions can operate very usefully in pursuance of
the overall objectives of the company, in case they perceive each
other’s view point.

7. 4. Setting congenial organizational climate
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 Organizational climate full of mutual trust, self restraint& control.
 Mutual trust is key factor for growth of management.
 2 points needed special emphasis in special respect
• recognition of line and staff as necessary element for
organizational functional
• recognition of need for change to make line and staff harmonious.

8. Conclusion
If employees cannot resolve conflict themselves, the employee assistance programme
can intervene. Depending on scope of programme, they can provide mediation for
employees or other effective strategies to resolve work-related conflict.
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9. THANK YOU
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