1. Email: Nure_alam2007@rediffmail.com Mob: +971 561960848
I am looking for a challenging position where I can apply my customer services and IT skills and
contribute to customer satisfaction and to be successful asset with a reliable, dynamic and progressive
organization and get exposure to cutting technology.
 Master in Computer Science in Information Technology (MSC IT) Completed
 Cisco Certified Network Professional in Switching & Routing. (ID: CSCO12074326)
 Implementing Cisco IP Routing Networks.
 Implementing Cisco IP Switching Networks
 Microsoft Certified Systems Engineer in 2k3,2k8 & 2K12 ( ID: 7731880 )
 Information Technology Infrastructure Library (ITIL) Certified in V3. (ID: SR7450630)
 Diploma in Computer Hardware
Total Experience 6.0 years in System and Network Engineer (Gulf Experience: 2+)
 Wharf International LLC : Oct 2014 to Present (Dubai UAE)
Industry Type : IT Solution Company
Role : System Administrator
Skill Sets : IT Project of System, Network & Management
Responsibility
 Supporting existing & new client’s project of IT network infrastructure in entire UAE region.
 Installation, configuration & troubleshooting of Windows Servers 2008/2012 (DC, ADC,
Active Directry, DNS web, FTP,& Exchange Server 2013).
 Installation, configuration & troubleshooting of Windows Clint XP, 7 /8.
 Installation & configuration of Routers 2900/, Switches 3750, 3560, Cyberoam/Cisco
Firewall, Cisco wirless controller 520/521, VPN, VLAN and network connection.
 Installation, configuration & troubleshooting Cisco Wireless points & Hotspot.
 Installation configuration & troubleshooting of Local & Network Printer (Ricoh, Canon, HP)
Scanners and Local Printer. Call Login through Service Manager & Symantec Antivirus Server
 Implementing group policies and assigning rights for the users and computers.
 Installation, configuration and troubleshooting of VM Ware Server & Clients.
 Vendor management for support of all kinds of PC, Laptops, Servers, network etc.
 Installation, configuration & troubleshooting of CCTV NVR, DVR and Time Attendance.
 Backup management, security and access control for data store on systems keeping.
 Installation, configuration & troubleshooting of NAS storage Seagate, QNAP and Netapp.
 Safe Energy Company : April 2014 to July 2014 (Erbil Kurdistan Iraq)
Industry Type : For General Trading Company
Role : IT Supervisor
NURE ALAM
Career Summary
Work Experience:
Training & Certifications:
Education:

2. Skill Sets : System, Network & Management
Responsibility:
 Installation, configuration & troubleshooting Windows Server 2008 & 2012
& Server Dell 2950 (DC, ADC, DNS web, FTP,& Exchange Server 2013)
 Monitoring team’s performance, Assisting tasks and Get updates end of the day.
 Providing training and development & Handling issues from staff and customers.
 Maintains quality service by establishing and enforcing organization standards.
 Implementing of Network Infrastructure & devices installations.
 Installation & configuration of Routers 2800/, Switches 3750, 3560, Fortinet/Cisco
Firewall, Cisco wirless controller 520/521, VPN, VLAN and network connection.
 Installation, configuration & troubleshooting of Cisco IPT phones 7942 etc.
 Installation, configuration & troubleshooting Cisco Wireless points & controller.
 Installation, configuration & troubleshooting Cisco Video conferencing system.
 Managing Lync 2013 various plot forms(android, IOS and windows) & ERP AX 2012
 Installatnin and configure for VMware server (3.0, 5.5) and vartucal client.
 Installation, configuration & troubleshooting Symantec Antivirus Server & Clients
 Implementing group policies and assigning rights for the users and computers.
 Vendor management for support of all kinds of PC, Laptops, Servers, Printers,
Peripherals, Network etc., under warranty or maintenance contract.
 Maintaining network device & connection & keep update with diagram & database.
 G.S.L Telecom Services : April 2013 to April 2014 (Erbil Kurdistan Iraq)
Industry Type : Telecom Services
Client Name : Korean National Oil Corporation (KNOC)
Role : Network Engineer
Skill Sets : System & Network
Responsibility
 Installation, Configuration and troubleshooting of Switches and Routers.
 Managing and maintain of Routers, Switches and Cabling connections.
 Installation, configuration and troubleshooting of windows Servers 2012/2008/2003 and
Clients Windows7/XP
 Installation, configuration and troubleshooting with Exchange Server 2007 & 2010
 Maintenance of ADC Server, Exchange server and outlook clients troubleshoot.
 OSI-7 Layers implemented on Routed protocol TCP/IP/IPX and Routing protocols VLAN,
Telnet Protocol, CDP Protocol, ACL, STP
 Installation, Configuration & troubleshooting of Switches (2900) and routers (2800)
 Managing and Maintaining of Sever 2008/2003 and Active Directory, DNS, DHC, FTP.
 Installation, configuration and troubleshooting of Local and Network Printer.
 Backup Management, Active Directory Backup and Router Backup on TFTP server.
 Installation, configuration & troubleshooting of Network Printer(Ricoh 3100, Canon
5030,HP)
 Wipro InfoTech Mar 2012 to Apr 2013 (New Delhi, India)
Project : IMSI Pvt Ltd
Client Name : Max New York Life Insurance
Industry Type : Insurance
Role : IT Support Engineer
Skill Sets : System/Server

3. Responsibility
 Installation, configuration and troubleshooting of windows Servers 2K3/2K8 and
Clients Windows7/XP
 Managing Mail Server Link Exchange Server 2k3, 2K7 & 2K10 & print server.
 Managing and Maintaining of Sever 2008/2003 and Active Directory, DNS, DHCP, FTP.
 Installation, configuration and troubleshooting of Symantec Antivirus Server and Client.
 Maintenance of ADC Server, Exchange server and outlook clients troubleshoot.
 Managing and maintain of Routers, switches and cabling connections.
 Configuration of Data card, Configuring mails server through internet for VPN users.
 Installation, Configuration and troubleshooting of Switches and Routers.
 Backup Management, Active Directory Backup and Router Backup on TFTP server and
automated system recovery & disaster recovery, local printer, network printer.
 Create or closed call ticket of User issue on the Help Desk
 Wipro InfoTech May 2009 to Mar 2012 (New Delhi, India)
Project : NH-info Pvt Ltd
Client Name : Rockwell Automation
Industry Type : Power, Control & Information Solutions
Role : Desktop Support L2
Skill Sets : System/Server
• Configuration for Blackberry server and configuration emails on blackberry and other devices.
• Updating windows patches on windows server and client to keep up to date for security reason.
• Active Directory , DHCP, DNS, TMG , Group Policy, Share folder Permission over Server 2008/2012
• Implemented SNMP for network management, HSRP, DHCP, DNS and MRTG.
• Installation & troubleshooting for Cisco phones and Outlook client 2012/2013.
• Basic Network Security, VLAN, Virtual Private Networks, AAA, local, Remote.
• Installation of OS through ghost & OS deployed and installation like unattended.
• Implementing Software Deployment, Group Policy, profiles (Local, Roaming, Mandatory.)
• Implementing Shadow copy & quota, secure server disk, Data Security, Disaster Recovery.
• Managing Mail Server Link Exchange Server 2k3 & Lotus Domino Server & client 6.5 &8.5
• Implemented of RAID Level like RAED0, RAID1, RAID2, RAID3, RAID4, and RAID5.
• Ticketing software like BMC Remedy, Service Manager, HP open view, desk and E-Help line.
Date of Birth
Skype ID
:
:
02-04-1991
Nure_alam3
Nationality : Indian
Marital state : Single
Languages known : English, Hindi, Urdu,
Passport Number : K1543008 (Valid till 25-12-2021)
Visa Status : Employment
Date……………………..
Personal Details:
Specialties: LAN & WAN

4. Place……………………… NURE ALAM