OECD OPSI conference keynote 2018

1. How can public sector
innovation help to meet
global challenges?
Dr Andrea Siodmok, FRSA, Hon DCL
Deputy Director, Cabinet Office
19th November 2018

2. Creating space to innovate
Conceptualising the future
Channel Shift
Systems Steward
What next?
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3. HM Treasury
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HM Treasury
Policy Lab and Open Innovation Teams

4. Government design labs
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5. Innovation
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6. Intelligent choice to sense making
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Design for policy requires the emergence of “the sense-
making public manager”
- From resisting to embracing complexity
- From problem-solving to envisioning new futures
- From a system focus to citizen-centricity
- From unilateral action to shaping new alliances
- From facilitation to stewardship
- From policy-as-strategy to policy-as-impact
Christian Bason (ed), 2014, Design for Policy.

7. What is the role of
Government in supporting
innovation?

8. Styles of Govt intervention
Providing and commissioning services
Laws
Regulation
Funding, taxes, tariffs and subsidies
Procurement, purchasing and buying powers
Leading, influencing and informing
Stewardship
Large scale
intervention
Low level
intervention

9. Leader
Regulator
Funder
Provider
Steward
Customer
Legislator
Framing, piloting and
market forming
Acting in mature markets
and policy ecosystemsEarly stage intervention
Scaling, mainstreaming
and market building
Strategy and skills planning
Prepare for changing workforce
demands and consequences of
change.
Fiscal incentives
Direct finance to stimulate new
thinking that can drive future
opportunities.
Governance
Ensure regulation supports the
conditions for change and delivers
the policy intent.
Reformer
Establish legitimacy, harnessing
political will for change.
Educating and informing
Ensure regulation is sufficiently
agile and permissive to enable
innovation.
Grants and subsidies
Incentivise behaviour change
through grants or other incentives
Building regulatory
environment
Ensure regulation enables the
intended policy outcomes.
Service provider
Provide services directly or
indirectly through funding and
target setting.
Agenda setting
Build awareness and confidence in
new opportunities by providing
thought leadership
Innovator
Create test beds, sandboxes and
trials in real world settings.
Encourage voluntary codes
Self-regulation, without
legislating, allowing for greater
flexibility.
Early adopter
Explore, experiment and trial new
opportunities with strategic value.
Collaborating
Providing platforms for citizens to
protect vested rights and
interests.
Platform provision
Scale up proven ideas through
existing infrastructure and public
services.
Compliance
Support enforcement and
harmonise regulatory compliance
environment.
Choice architect
‘Nudging’ behaviour so that the
default is both attractive and easy.
Convening power
Applying government’s convening
power to draw together expertise.
Connecting networks
Fostering a nexus where
government, experts and citizens
can co-create change.
Champion
Build a case for change and
alliances for action.
Co-producing
Co-deliver by steering different
actors from across the system to
deliver outcomes.
Standard setting
Develop standards for data
collection and presentation.
Intelligent customer
Utilise public procurement to
encourage investment and
innovation.
Catalyst
Review, identify and prioritise key
opportunities with strategic value.
Consumer, and supply-chain,
protection
Protection of consumer rights and
upholding of standards.
White papers &
draft bills
Publish proposals for consultation
and pre-legislative scrutiny.
Primary and Secondary Law
Support a bill through parliament
and enact legislation
Green papers
Publish proposals for discussion
with stakeholders and the public.
Amend rules
Statutory Instruments: rules,
orders, created by delegated
authorities (e.g. Secretary of
State).
Styles of government intervention*
* Examples of different formal and informal powers and levers for government policy-makers
Government as a...

10. Conceptualising the future

11. 11 Dr Andrea Siodmok @AndreaSiodmok

12. Internet of value/s
Andrea Siodmok 201712 Dr Andrea Siodmok @AndreaSiodmok

14. Mystery-heuristic-algorithm

15. Channel Shift

16. Government Digital Service
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17. Attracting Talent
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18. Systems steward

19. Stewardship
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20. Challenge Ecosystem
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21. MIXED
ECONOMY

22. POSITIVES
Passionate
Empathic
Resourceful
Benevolent
Resilient
Entrepreneurial
Purposeful
Trusted
Scalable
Adaptable
Efficient
Ingenious
Democratic
Accountable
Civic
Adapted from
Nick Jankel

23. Smart Shipping
Speculative Design

30. 30

31. 31
Best Practice Next Practice
Business as Usual (BAU) Business as Unusual (BAUu)
Thinking inside the box Thinking outside the box
Return on investment Return on ideas
Imitation Innovation
Retrospective Prospective / Proactive
Archetype / Protocol Prototype / Provotype
‘Finding the free lunch’ ‘Foraging’
Descriptive - The ability to understand
something only after it has happened
or developed.
Prescriptive - The capacity to create an
overview of something beyond the bounds of
the present combining various external data
Checklists / Conforming to SOPs ‘Rule of thumb’
Solution is fixed Solution and problem co-evolve
Well documented / known KPIs Lean analytics
For a comparison of prototyping and RCTs see Kimbell, L. 2017. Experimentation by Design.
Presentation at Danish Design Centre, Copenhagen.

32. Exciting times
Hybrid teams
Boundary spanners
Beware of ‘horizontal hostility’
Liminality
Learning & wayfinding
Recognition and rewards
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