10 Reasons Service Providers Choose OpsRamp for Hybrid IT Operations Management A modern IT operations management (ITOM) platform can help managed service providers (MSPs) tame infrastructure complexity by monitoring legacy and modern environments, deliver the right operational context to better understand the impact of infrastructure on the health of IT services, use machine learning techniques to improve critical operational metrics, and handle customer requirements for compliance with secure access to hybrid and cloud IT infrastructure. Here's how a modern SaaS platform like OpsRamp can help service providers deliver new services for faster revenue growth, improvised efficiency and productivity, and differentiation in the market. Learn more at https://www.opsramp.com/partners/ Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more: Twitter - https://www.twitter.com/OpsRamp LinkedIn - https://www.linkedin.com/company/opsramp Facebook - https://www.facebook.com/OpsRampHQ/ Category

1. OpsRamp for
Managed Service Providers
10 Reasons Why MSPs Choose OpsRamp for
Hybrid IT Operations Management

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Managed Service Providers Need to
Ramp Up Now
Given the burden of supporting a remote workforce while
accelerating digital transformation, IT teams will lean more heavily on
the expertise of their managed service providers. https://www.opsramp.com/insights/

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Empower Business Agility & Innovation
with a multi-tenant, multi-tier SaaS framework
Eliminate Silos & Align Business and IT Metrics
with role-based dashboards and access controls
Decrease Cost of IT Operations Management
with a centralized service-centric platform
The Power of the OpsRamp Unified IT Ops Management Platform
Digital Operations Command Center EVENT AND
INCIDENT
MANAGEMENT
SaaS Based
AIOps
Platform
SaaS Based
AIOps
Platform
“ OpsRamp is our single integrated platform strategic
for our growth in delivering cloud operations
management for managed services. ”
– 2nd Watch –

4. Why MSPs Choose OpsRamp
4
EVENT AND
INCIDENT
MANAGEMENT
SaaS Based
AIOps
Platform
SaaS Based
AIOps
Platform

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READ THE BLOG
5
#1 - Multi-Tenant, Multi-Tiered SaaS Platform
https://blog.opsramp.com/multitenant-saas-platform-modern-it

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READ THE BLOG
6
Multi-Tenant, Multi-Tiered SaaS Platform
https://blog.opsramp.com/multitenant-saas-platform-modern-it

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Multi-Tenant, Multi-Tiered SaaS Platform
READ THE BLOG https://blog.opsramp.com/multitenant-saas-platform-modern-it

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#2 - Resource Management Policies

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Resource Management Policy for AWS Monitoring

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#3- Integrations
READ THE BLOG https://blog.opsramp.com/custom-integrations-apis

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Integrations: Monitoring

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Integrations: ITSM

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Single Sign On (SSO) Integrations

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#4- Role-Based Access Controls (RBAC)

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#5- Credentials Management

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#6- Patch Management

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#7- Audit Recording

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#8- Custom Branding

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#9- Tool Rationalization: Integrate to Consolidate
Siloed, Domain Specific IT
Teams (DevOps, ITSM, IT
Operations)
Too Many Tools and
Out of Date Technology
No Visibility & Control For
Hybrid Environments

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#10- Powered by AIOps
Native
Instrumentation
Integrations
READ THE BLOG https://www.opsramp.com/solutions/service-centric-aiops/

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The OpsRamp Platform: From Discovery to Resolution
Unified Digital Operations Management
Hybrid CloudsOn-Premises
Server Database Network Storage Applications Synthetic Virtualized Containers Custom Service Maps
Improve Visibility Reduce Spend Enhance Performance
Human Resources Marketing Sales Accounting DistributionR & D Production
Multi-Tenant Environment
Discovery
Native
Monitoring
Alert
Correlation
Resolution
Event
Management
ITSM
Integration
Notification
SMS | Voice | Email
Ingestion

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MSP Customer Spotlight
6,000 customers. 200,000 raw events.
One digital operations platform
to control the chaos.
95% 20% 30%
Reduction In
Noise
Cost Savings Increase In
Customer
Satisfaction
OpsRamp helped us unleash a
radically different approach to
IT transformation.
“
”Tim Hebert, Chief Managed Services Officer,
Carousel Industries
22
© 2020 OpsRamp. All Rights Reserved.

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OpsRamp: Powering Managed Service Providers
https://www.opsramp.com/partners/

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OpsRamp.com