Robotic process automation (RPA) is an increasingly hot-topic. Low-code, as an enabler of faster app dev, has become mainstream for delivering digital products. So when should you use RPA? When should you use Low-Code? How do they fit together, or even do they? Join us as we discuss the similarities and differences between RPA and low-code and address their use-cases in your own organization.
4. | Really Productive Apps with Robotic Process Automation| Really Productive Apps with Robotic Process Automation
Andy
Pemberton
VP, Field Engineering | OutSystems
@
in
apemberton
/andypemberton
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What is OutSystems?
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Use Cases for
OutSystems
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Customer Experience
Platform
Outside-In Transformation
Experiences
(Sales & Channels)
Operations
Backends
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What is RPA?
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“With RPA, businesses can automate mundane
rules-based business processes, enabling
business users to devote more time to serving
customers or other higher-value work.”
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Staff Onboarding
Staff Maintenance
Report aggregation
Payroll processing
Customer Due Diligence
Competitive Pricing and Monitoring
CRM Updates
Order Processing
Shipment Scheduling and Tracking
User Setup and Configuration
Use Cases for RPA
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Why all the Hype?
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RPA Hype
CONS
● Elusive ROI
● “Value stagnates”
● Brittle integrations
● Building more
dependency on legacy
platforms
PROS
● Easy to Understand Value
Proposition
● Fast adoption
● Not particularly disruptive
● Bridges gaps as systems
are modernized
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Wait... Is this Screen-
scraping 2019 Edition?
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Not quite!
RPA represents a significant advancement in
business automation: resiliency, security, AI,
enterprise-grade, low-code approach
… introducing some market confusion.
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OutSystems & RPA
Better Together
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OutSystems and RPA Together
Integration Scenario 1:
OutSystems App triggers RPA Flows
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OutSystems and RPA Together
Integration Scenario 2:
RPA Flows Scrapes OutSystems App
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OutSystems and RPA Together
Integration Scenario 3:
“Human in the Loop”
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Demo
A day in the life
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1. Choose first use-cases wisely
2. Consider Forrester’s Rule of 5
3. Don’t buy the hype or over-invest
RPA Advice
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Use RPA to bridge the gap…
and OutSystems to fill it!
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Thank You!
@ inapemberton /andypemberton
Editor's Notes
Bots interact with systems via screen-scraping or API
Attended & Unattended Robots
Visual, drag-n-drop development
OutSystems triggers UI Path Workflows (either via UI or BPM)
UI Path Triggers OutSystems UIs
UI Path exits to OutSystems for resolution (Human in the Loop)