1. Optimize NetSuite Order Management OzLINK Customer Deep Dive
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

2. Agenda
• Introduction & Welcome
• Oz Overview
– Partnership with NetSuite
– Solutions
• Customer Deep Dive
–
–
–
–
RS Associates
howies
Lionel Racing
Sailrite
• Summary & Conclusions
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

3. Oz Development Overview
Company
Founded 2002
Privately held
Over 10,000 customers
Integrating and automating order
management
Over 600 Joint NetSuite customers
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

4. What Does Oz Do?
Warehouse
eCommerce
Shipping
OzLINK Integrates and Extends
Order Management Applications
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

5. Over 600 Successful NetSuite Customers
eCommerce
Oz Development, Inc.
Warehouse
www.ozdevelopment.com
Shipping
508.366.1969

6. OzLINK Channel: Integrate eCommerce
into Order Management
eCommerce Applications
Integration &
Edge Apps
C
Coming Spring 2014
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

7. OzLINK Mobile Extends NetSuite to Warehouse
PO Receiving &
Put Away
Item Label
Printing
Inventory Cycle
Count
&
Simple
Inventory
Sales Order
Picking
Single
Order, Multiple
Orders, Paperles
s
Work Order
Picking &
Assembly
Building
Supports ABM as well as
Non-ABM bin Management
Gain Real Time Visibility and Control of Your Warehouse Operation
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

8. OzLINK Provides Advanced Shipping
Automate Complex
Business Rules
Leverage the Broadest
Carrier Support
Service All
Sales Channels
• Auto select carrier and service
• By sales channel
• By order weight, value, etc.
• By line of business
• Automate returns
• All carrier options
• US and International
• Third party billing
• Scales and peripherals
• Combo pick ticket & ship label
• Branded pack slips
• ASN
• Retail compliant labels
• Drop ship for your customers
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

9. RS Associates Snapshot
Profile
• Supplier of after market auto
parts
• Phone, eCommerce, eBay orders
• Complex parts & components
eCommerce Automation
• ChannelAdvisor integration
• Automated item updates for
eBay listings
• Customer quote via PayPal
Invoice process
Key Benefits
• Expanded products sold on
eBay
• Sales people freed up from
clerical quote process
• Better visibility to order status
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

10. RS Associates – Order Flow
Payment & Quotes
Marketplaces
Pick
Pack
Ship
ASN
Native
NetSuite
Sales Team
Orders
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

11. RS Associates: Automating Quote Process
3 – Invoice
6 – Create Sales Order
7 – Release Sales Order
2 – Quote
4 – Invoice
5 – Pay
Sales & Orders
Customers
Oz Development, Inc.
Warehouse
1 – Order request
www.ozdevelopment.com
508.366.1969

12. howies Snapshot
Profile
• Manufacturer environmentally
friendly active lifestyle apparel
• Retail store and eCommerce
• Consumer and wholesale orders
Advanced Logistics
• Multi-order paperless picking
• Light wave planning
• Acclerated receiving and “put
away” for backorders
Key Benefits
• Increased picking efficiency
and walking time dramatically
• Reduced fulfillment errors by
99.9%
• Increased inventory visibility
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

13. Paperless – Tote Based Picking
Order # 1
Bin A10
Bin A20
Bin A30
Sales Orders
Order # 2
Bin B10
Bin B20
Bin B30
Pick
#1
Pick
#2
Pick
#3
Pack/Ship
Fulfillment
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

14. Lionel Racing Snapshot
Profile
• Manufacturer of collectables
• Managing two product lines
• Distribution to hobby shops and
large retailers, and eCommerce
Advanced Logistics
• Multiple fulfillment models
• ASNs & SPS Commerce
• Mutiple sales channels
Key Benefits
• Streamlined large retailer orders
• Created flexibility and visibility
across two businesses
• Automated fulfillment across
channels
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

15. IT Footprint – Order Flow
Trading Partners
Marketplaces
Pick
Pack
Ship
ASN
eCommerce
Orders
Sales Team
Orders
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

16. 4 Different Fulfillment
Processes
Direct to Consumer
Trains
Cars
Business to Business
• Large volume during peak
• Single order picking
• Primarily small package
• Drop ship retailer programs
(w/ASNs)
• High volume
• Large orders
• Palletized shipments
• ASN and UCC 128 labels required
• Build to order
• Large volume
• Multi-order picking
• Cross dock
• Build to order
• Large volume
• Multi-order master picking
• ASN and UCC 128 labels required
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

17. Receiving
Inventory
NetSuite Bins
Picking
Pack & Ship
NetSuite Sales Orders
Bin A10
Bin A20
Bin A30
B2B
Trains
Pack
Val
B2C
Cars
Ship &
Label
Pack
Val
Build
Order
Pick
Line
Ship &
Label
Pack
Val
Put
Away
Ship &
Label
Single
Pick
B2B Cars &
B2C Trains
Put
Away
Oz Development, Inc.
Master
Pick
www.ozdevelopment.com
508.366.1969

18. Sailrite Snapshot
Profile
• Sail making supplies and
expertise
• Expanding products
• Supporting amateur sail makers
& professional sail shops
Solution Summary
• eCommerce through warehouse
• OzLINK mobile and shipping
• Work orders processing
Key Benefits
• Productivity improvement
• Better inventory control
• End-to-end visibility
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

19. Work Orders and Assembling Orders
Components
Work Order
Bin A10
Bin A20
Bin A30
Pick
#1
Assemble
Pick
#2
Bin B10
Bin B20
Bin B30
Pick
#3
Print Item
Labels
Pack/Ship
Assembled Order
Sales Order &
Fulfillment
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

20. Summary
• OzLINK solutions cover end to end order
management
• OzLINK solutions can grow with your
business
• Oz Development has the expertise to be a
strategic partner
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

21. NetSuite Suite App Options
Warehouse
eCommerce
Shipping
Partner 1
Partner 2
Partner 3
Multiple partners – multiple
relationships, multiple integrations
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

22. NetSuite Suite App Options
Warehouse
eCommerce
Shipping
One partner with the depth and
experience
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

23. Customer Quotes
“The Oz team was extremely creative in solving our warehouse challenges.
Without OzLINK Mobile we simply could not support our aggressive growth”
-Jordan Kivelstadt, founder,
Free Flow Wines
“Integrating ChannelAdvisor was critical to our growth and effectively
serving our customers. Until OzLINK we had struggled to make it
seamless.”
-Marc Ducey, co-owner,
GolfEtail.com
“We knew with our growth we would need something like OzLINK Mobile.
Once we saw the demo and given our past success with OzLINK it was
clearly the best option.”
-Dan Sloan. Chief Operating Officer,
Redcat Racing, Inc.
“eCommerce was an important and growing channel for us. With OzLINK
we have been able to accelerate that growth dramatically .”
-Clay Marsh, CTO
RS Associates
“OzLINK is critical to Finis fulfillment. The solution and the team have solved
every challenge we have thrown their way ,”
-Christina Peterson
Process Manager, Finis
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

24. Q&A
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969

25. OzLINK: Product Demos
eCommerce
Warehouse
NetSuite &
ChannelAdvisor
Receiving
Shipping
Picking
UPS Only
Inventory
Advanced Ship Notice
Oz Development, Inc.
www.ozdevelopment.com
Shipping
508.366.1969

26. OzLINK: Helpful Tools
Mobile Warehouse
Shipping
Receiving
Shipping
Picking
Inventory
Advanced Ship Notice
UPS Pro
See What NetSuite Customers
Are saying
Oz Development, Inc.
Keep up to date with both industry and
OzLINK product news
Visit the OzLINK for NetSuite
micro-site
www.ozdevelopment.com
508.366.1969

27. Joint NetSuite & OzLINK Success
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969