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CARE BEYOND
MEDICATION
May 4, 2019
Robyn Despins,
BSP
OBJECTIVES
1. Discuss social determinants of health and why they are an
important factor in health outcomes
2. Relate and apply examples of how social determinants of health
can affect every practice
3. Gather patient specific information related to values, motivators
and patient specific factors that will help individualize patient care
and influence health behaviours
4. Recognize the way that knowing more about patients and building
better relationships is an important tool in providing better care
and filling gaps within current health care systems for your
patients
CLINICAL
OUTREACH
PHARMACI
ST
Wellness Wheel
A interprofessional team of health care providers
committed to providing quality outreach primary and
chronic disease care in rural Saskatchewan.
My Role:
• Health Promotion Events
• HCV/HIV clinics with an Infectious Disease Specialist
• Addiction clinics
• Diabetes clinics with a Nurse Practitioner
• Nephrologist and Internist clinics
• Pharmacist-nurse lead clinics
• Pharmacist smoking cessation clinics
WHAT DETERMINES THE
HEALTH OF OUR
PATIENTS?
DETERMINA
NTS OF
HEALTH
Genes and biology
Physical environment
Social environment
Health behaviours
Health services or medical care
Social environment
Health
behaviours
Health services or
medical care
SOCIAL ENVIRONMENT
THE CONDITIONS IN WHICH PEOPLE ARE BORN, GROW, LIVE,
WORK AND AGE.
•Employment
•Income
•Housing
•Transportation
•Safety
•Literacy
•Education
•Food security
•Access to healthy food
options
•Support systems
•Discriminations
•Etc.
EVIDENCE OF THE
IMPACT
“Health Disparity by Neighbourhood
Income”
• Comparison of health indicators between
the six lowest-income neighbourhoods in
Saskatoon to the rest of the city
• People in the lowest income
neighbourhoods were:
• 4x more likely to have diabetes
• 4-7x more likely to get a STI
• 15x more likely to have Hepatitis C
EVIDENCE OF THE
IMPACT
“The Code Red Project”
• Hamilton, Ontario
• Showed a difference in life expectancy of
21 years between the wealthiest and
poorest neighbourhoods
EVIDENCE OF THE
IMPACT
Food Insecurity
• Adults in food insecure households are
more likely to suffer from chronic diseases
such as diabetes, hypertension, mood and
anxiety disorders
• Food insecurity makes it more difficult to
manage existing chronic diseases such as
diabetes and HIV
• Children who face hunger repeatedly are
more likely to develop chronic health
conditions, such as asthma
EVIDENCE OF
THE IMPACT
After adjusting for other social
determinants, total annual health
care costs in Ontario were 121%
higher for adults living in severely
food insecure households than in
food secure households.
EVIDENCE
OF THE
IMPACT
SOCIAL ENVIRONMENT
THE CONDITIONS IN WHICH PEOPLE ARE BORN, GROW, LIVE,
WORK AND AGE.
•Employment
•Income
•Housing
•Transportation
•Safety
•Literacy
•Education
•Food security
•Access to healthy food
options
•Support systems
•Discriminations
•Etc.
Social environment
Health
behaviours
Health services or
medical care
Social environment
Health behaviours
Health services or
medical care
WHY DO THESE
DETERMINANTS OF
HEALTH MATTER TO
PHARMACY
PROFESSIONALS?
OUR GOALS
Collaborative Accessible Trusted
Educators
Drug therapy
experts
Provide patient
centered,
individualized care
INDIVIDUALIZING CARE
Our care plans include:
• Patient demographics – age, gender, height, weight
• Medical history
• Drug allergies and intolerance
• Medications – prescription, OTC, herbal
• History of presenting illness – what they’ve tried, how long, etc.
• Review of systems – are there other symptoms?
• Vitals and laboratory tests
PATIENT
CENTERED
CARE
 To place the patient’s needs, wants and
preferences before your own
 To serve as an advocate and do what is
best for the patient
 To treat patients as individuals
On the other side of the counter is our
patient, who innately has a set of values,
beliefs, culture, motivators, health
behaviours, and social environment that are
going to influence their engagement,
adherence and outcomes.
DETERMINA
NTS OF
HEALTH
Genes and
biology
Physical
environment
Social
environment
Health
behaviours
Health services
or medical care
INDIVIDUALIZING CARE
Our NEW care plans include:
• Patient demographics – age, gender, height, weight
• Medical history
• Drug allergies and intolerance
• Medications – prescription, OTC, herbal
• History of presenting illness – what they’ve tried, how long, etc.
• Review of systems – are there other symptoms?
• Vitals and laboratory tests
PLUS:
 Social environment - housing stability, food security, education,
employment, support systems
 Health behaviours – tobacco, alcohol, cannabis, other drug use, diet,
exercise, sleep
 Access to health care
THE INDIVIDUAL
Build trust.
Be curious.
Be flexible.
BUILD
TRUST
Reliability
NonjudgementGenerosity
Interest
BE CURIOUS
Ask questions
Better
understanding
Develops
appreciation and
empathy
Builds a trusting
relationship with
our patients…
Note: sometimes
just listening is
enough
BE FLEXIBLE
What is important to us
is not always important
to them
Ask questions, listen
and allow the answers
to make an impact on
your care plan
INDIVIDUALIZED,
PATIENT-CENTERED
CARE!
CARE
EQUATION
Guidelines, evidence, knowledge
PLUS:
• Patient demographics – age, gender, height, weight
• Medical history
• Drug allergies and intolerance
• Medications – prescription, OTC, herbal
• History of presenting illness – what they’ve tried, how long, etc.
• Review of systems – are there other symptoms?
• Vitals and laboratory tests
PLUS:
 Social environment - housing stability, food security, education,
employment, support systems
 Health behaviours – tobacco, alcohol, cannabis, other drug use, diet,
exercise, sleep
 Access to health care
PLUS:
 Critical thinking
 Flexibility
= INDIVIDUALIZED PATIENT CARE
OPPORTUNITY Let your optimism run
wild.
OPPORTUNITIES
Know our patients
Meet them where
they are
Understand their
social
environment
Influence positive
health behaviour
change
Be a main point of
access to quality
care
Engage
Practice our full
scope
Fill gaps in care
Thank you! Discussion, questions,
comments.
REFERENCES
 Center for Disease Control, NCHHSTP Social Determinants of Health;
https://www.cdc.gov/nchhstp/socialdeterminants/faq.html
 Lemstra, M., Neudorf, C. & Opondo, J. Can J Public Health (2006) 97: 435.
https://doi.org/10.1007/BF03405223
 DeLuca, P.F., Buist, S. & Johnston, N. Soc Indic Res (2012) 108: 317.
https://doi.org/10.1007/s11205-012-0068-y
 Tarasuk, T., et al. CMAJ October 06, 2015 187 (14) E429-E436; DOI:
https://doi.org/10.1503/cmaj.150234
 Valerie Tarasuk, Andrew Mitchell, Lindsay McLaren, Lynn McIntyre, Chronic Physical
and Mental Health Conditions among Adults May Increase Vulnerability to
Household Food Insecurity, The Journal of Nutrition, Volume 143, Issue 11,
November 2013, Pages 1785–1793, https://doi.org/10.3945/jn.113.178483
OPPORTUNI
TIES
Know our patients
Meet them where they’re at
Understand their social environment
Influence positive health behaviour change
Be a main point of access to quality care
Engage
Practice our full scope
Fill gaps in care

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Care Beyond Medication -Robyn Despins (PAS 2019 Conference)

  • 1. CARE BEYOND MEDICATION May 4, 2019 Robyn Despins, BSP
  • 2. OBJECTIVES 1. Discuss social determinants of health and why they are an important factor in health outcomes 2. Relate and apply examples of how social determinants of health can affect every practice 3. Gather patient specific information related to values, motivators and patient specific factors that will help individualize patient care and influence health behaviours 4. Recognize the way that knowing more about patients and building better relationships is an important tool in providing better care and filling gaps within current health care systems for your patients
  • 3. CLINICAL OUTREACH PHARMACI ST Wellness Wheel A interprofessional team of health care providers committed to providing quality outreach primary and chronic disease care in rural Saskatchewan. My Role: • Health Promotion Events • HCV/HIV clinics with an Infectious Disease Specialist • Addiction clinics • Diabetes clinics with a Nurse Practitioner • Nephrologist and Internist clinics • Pharmacist-nurse lead clinics • Pharmacist smoking cessation clinics
  • 4. WHAT DETERMINES THE HEALTH OF OUR PATIENTS?
  • 5. DETERMINA NTS OF HEALTH Genes and biology Physical environment Social environment Health behaviours Health services or medical care
  • 7. SOCIAL ENVIRONMENT THE CONDITIONS IN WHICH PEOPLE ARE BORN, GROW, LIVE, WORK AND AGE. •Employment •Income •Housing •Transportation •Safety •Literacy •Education •Food security •Access to healthy food options •Support systems •Discriminations •Etc.
  • 8.
  • 9. EVIDENCE OF THE IMPACT “Health Disparity by Neighbourhood Income” • Comparison of health indicators between the six lowest-income neighbourhoods in Saskatoon to the rest of the city • People in the lowest income neighbourhoods were: • 4x more likely to have diabetes • 4-7x more likely to get a STI • 15x more likely to have Hepatitis C
  • 10. EVIDENCE OF THE IMPACT “The Code Red Project” • Hamilton, Ontario • Showed a difference in life expectancy of 21 years between the wealthiest and poorest neighbourhoods
  • 11. EVIDENCE OF THE IMPACT Food Insecurity • Adults in food insecure households are more likely to suffer from chronic diseases such as diabetes, hypertension, mood and anxiety disorders • Food insecurity makes it more difficult to manage existing chronic diseases such as diabetes and HIV • Children who face hunger repeatedly are more likely to develop chronic health conditions, such as asthma
  • 12. EVIDENCE OF THE IMPACT After adjusting for other social determinants, total annual health care costs in Ontario were 121% higher for adults living in severely food insecure households than in food secure households.
  • 14. SOCIAL ENVIRONMENT THE CONDITIONS IN WHICH PEOPLE ARE BORN, GROW, LIVE, WORK AND AGE. •Employment •Income •Housing •Transportation •Safety •Literacy •Education •Food security •Access to healthy food options •Support systems •Discriminations •Etc.
  • 15.
  • 18. WHY DO THESE DETERMINANTS OF HEALTH MATTER TO PHARMACY PROFESSIONALS?
  • 19. OUR GOALS Collaborative Accessible Trusted Educators Drug therapy experts Provide patient centered, individualized care
  • 20. INDIVIDUALIZING CARE Our care plans include: • Patient demographics – age, gender, height, weight • Medical history • Drug allergies and intolerance • Medications – prescription, OTC, herbal • History of presenting illness – what they’ve tried, how long, etc. • Review of systems – are there other symptoms? • Vitals and laboratory tests
  • 21. PATIENT CENTERED CARE  To place the patient’s needs, wants and preferences before your own  To serve as an advocate and do what is best for the patient  To treat patients as individuals On the other side of the counter is our patient, who innately has a set of values, beliefs, culture, motivators, health behaviours, and social environment that are going to influence their engagement, adherence and outcomes.
  • 23. INDIVIDUALIZING CARE Our NEW care plans include: • Patient demographics – age, gender, height, weight • Medical history • Drug allergies and intolerance • Medications – prescription, OTC, herbal • History of presenting illness – what they’ve tried, how long, etc. • Review of systems – are there other symptoms? • Vitals and laboratory tests PLUS:  Social environment - housing stability, food security, education, employment, support systems  Health behaviours – tobacco, alcohol, cannabis, other drug use, diet, exercise, sleep  Access to health care
  • 24. THE INDIVIDUAL Build trust. Be curious. Be flexible.
  • 26. BE CURIOUS Ask questions Better understanding Develops appreciation and empathy Builds a trusting relationship with our patients… Note: sometimes just listening is enough
  • 27. BE FLEXIBLE What is important to us is not always important to them Ask questions, listen and allow the answers to make an impact on your care plan INDIVIDUALIZED, PATIENT-CENTERED CARE!
  • 28. CARE EQUATION Guidelines, evidence, knowledge PLUS: • Patient demographics – age, gender, height, weight • Medical history • Drug allergies and intolerance • Medications – prescription, OTC, herbal • History of presenting illness – what they’ve tried, how long, etc. • Review of systems – are there other symptoms? • Vitals and laboratory tests PLUS:  Social environment - housing stability, food security, education, employment, support systems  Health behaviours – tobacco, alcohol, cannabis, other drug use, diet, exercise, sleep  Access to health care PLUS:  Critical thinking  Flexibility = INDIVIDUALIZED PATIENT CARE
  • 29. OPPORTUNITY Let your optimism run wild.
  • 30. OPPORTUNITIES Know our patients Meet them where they are Understand their social environment Influence positive health behaviour change Be a main point of access to quality care Engage Practice our full scope Fill gaps in care
  • 31. Thank you! Discussion, questions, comments.
  • 32. REFERENCES  Center for Disease Control, NCHHSTP Social Determinants of Health; https://www.cdc.gov/nchhstp/socialdeterminants/faq.html  Lemstra, M., Neudorf, C. & Opondo, J. Can J Public Health (2006) 97: 435. https://doi.org/10.1007/BF03405223  DeLuca, P.F., Buist, S. & Johnston, N. Soc Indic Res (2012) 108: 317. https://doi.org/10.1007/s11205-012-0068-y  Tarasuk, T., et al. CMAJ October 06, 2015 187 (14) E429-E436; DOI: https://doi.org/10.1503/cmaj.150234  Valerie Tarasuk, Andrew Mitchell, Lindsay McLaren, Lynn McIntyre, Chronic Physical and Mental Health Conditions among Adults May Increase Vulnerability to Household Food Insecurity, The Journal of Nutrition, Volume 143, Issue 11, November 2013, Pages 1785–1793, https://doi.org/10.3945/jn.113.178483
  • 33. OPPORTUNI TIES Know our patients Meet them where they’re at Understand their social environment Influence positive health behaviour change Be a main point of access to quality care Engage Practice our full scope Fill gaps in care

Editor's Notes

  1. LAND ACKNOWLEDGEMENT Before I begin, I would like to knowledge that we are on Treaty 6 Territory and the Homeland of the Metis People. And we pay respect to the First Nations and Metis ancestors of this place
  2. In Indigenous health, consider also systems and structure, historic and political contexts - colonization
  3. In the past year, I’ve had an opportunity to work in kind of a new or unique role… But a lot of the things that I’ve been doing aren’t really new or unique at all… Med assessments Giving doctors advice Patient counselling Answering nurse’s questions Primary care But I think there’s an opportunity for our profession to do more of these things and show our value in the health care system and to our patients.
  4. These are some opportunities that I’ve come up with – for myself personally, and maybe for other pharmacists to take on as well. They come from major gaps that I’ve seen in the last year, specifically in rural Saskatchewan (however, I don’t think that urban centers are perfect either – there’s opportunity there too). Work towards further individualizing patient care: By considering some of the things I mentioned today Full scope: It’s time to give up on “expanded scope” and recognize full scope as the new standard Independent Primary Care - doing clinics alone (there’s sometimes no one else) Research - This is something I’m definitely going to be looking at – as a way to gather data looking at the benefit and outcomes of pharmacists doing becoming more involved than ever before. Connect Connect the dots for our patients – see the entire picture Teamwork With other professionals and with each other Communication Sometimes just communication what you know with other people within their circle of care can be a very powerful intervention.
  5. These are some opportunities that I’ve come up with – for myself personally, and maybe for other pharmacists to take on as well. They come from major gaps that I’ve seen in the last year, specifically in rural Saskatchewan (however, I don’t think that urban centers are perfect either – there’s opportunity there too). Work towards further individualizing patient care: By considering some of the things I mentioned today Full scope: It’s time to give up on “expanded scope” and recognize full scope as the new standard Independent Primary Care - doing clinics alone (there’s sometimes no one else) Research - This is something I’m definitely going to be looking at – as a way to gather data looking at the benefit and outcomes of pharmacists doing becoming more involved than ever before. Connect Connect the dots for our patients – see the entire picture Teamwork With other professionals and with each other Communication Sometimes just communication what you know with other people within their circle of care can be a very powerful intervention.