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PRIVATE & CONFIDENTIAL
                                                           RELEASE
                                                           VERSION 1.2




 A STRATEGIC INTEGRATED CREATIVE MARKETING PROPOSAL FOR:


        Malaysia Year-End Sale
    An unexpected shopping adventure.
A Unique Proposal For Making New Perspectives:
Exciting Retail and Developing Shopping Tourism.



     UNCONVENTIONAL RETAIL
PRIVATE & CONFIDENTIAL
IN PART 1: CAUSE & EFFECT
    THE BEGINNING
PRIVATE & CONFIDENTIAL
                                                                It	
  is	
  natural	
  that,	
  from	
  time	
  to	
  time,	
  family	
                                                    Weddings




                                                                                                                                                                                                                                                                                                                       INTRO
                                                                members	
  would	
  have	
  wanted	
  to	
  see	
  each	
  other.	
                      Destination	
                                                                                                                      Shopping
                                                                The	
  same	
  is	
  true	
  of	
  friends	
  who	
  were	
  permanently	
              Choice	
  Factors
Visiting	
  Friends	
  And	
  Relatives                         or	
  temporarily	
  parted	
  by	
  migration	
  and	
  nomadic	
                                                         Religious	
  festivals
                                                                lifestyles.                                                                                                                                                               Gastronomy	
  (learning	
  to	
  cook	
  and	
                                                             A	
  niche	
  market	
  acting	
  like	
  activity	
  –	
  
                                                                                                                                                                                                                                          enjoying	
  gourmet	
  Meals	
  in	
  restaurant)                                                          tourism,	
  but	
  it	
  differs	
  in	
  that	
  it	
  involves	
  
                                                                                                                                                                                                                                                                                                                      Destination	
                  little	
  or	
  no	
  physical	
  exertion
                                                                                                                                                                                                                                                                                                                     Choice	
  Factors                                                                                                  Special	
  Interest	
  Tourism
                                                                                                                                                                                                                                                                Attending	
  music	
  festivals




                                                                                                                                                                                                                                                                                                                        BACKGROUND
                                                                                                                                                                                                                                                                                                                                                       The	
  type	
  of	
  interests	
  are	
  very	
  diverse

                                                                                                                                                                                                                                                                                             Painting
                                                                                                                                                             Individual	
  business	
  trips,	
  

                                                                                                                                                                                                                                                                                                                          PART 1: CAUSE AND EFFECT
                                          Takes	
  place	
  as	
  part	
  of	
  people’s
                                          business	
  occupational	
  commitment                                                                             attendance	
  at	
  meetings


                                                                                                                                                             	
  training	
  courses	
  and	
  conferences
                                          Largely	
  in	
  work	
  time                                                                                                                                                             1


                                                                                                                           Destination	
  
                                                                                                                                                             Visiting	
  and	
  organizing	
  trade	
   transport	
  to	
  tour	
  areas;	
  walking,	
  cycling	
  and	
  riding
                                                                                                                                                                                  Using	
  modes	
  of	
  
Business	
  Tourism                                                                                                       Choice	
  Factors
                          ‣   The Blurring	
  of	
  business	
  tourism	
  with	
  leisure	
  
                                   Malaysia Year-End Sale (formerly Malaysia Savings Sale) is a major attraction in the Malaysian tourism
                                                                                                fairs	
  and	
  exhibition
                                                                                                                                                           2
                              calendar.their	
  family	
  held oannually and the 2nd shopping sales event in the calendar Destination	
   place at evelopment	
  but	
  are	
  aof the year
                                  tourism,	
  particularly	
  is a	
  business	
  
                                  person	
  takes	
  
                                                        It when	
   ith	
  them	
   n	
  
                                                                     w
                                                                                                                                                                              taking A	
  more	
  recent	
  d the end 	
  rapidly	
  growing	
  market
                                                                                                Undertaking	
  product	
  launches                                          Choice	
  Factors                                                                                                                                                                                                                                                     Activity	
  Tourism
                              from the r	
  last their	
  business	
  ttofto	
  November through to the New Year. land	
  –	
  based	
  sports;	
  golf	
  and	
  the Malaysia Mega-Sale taking place just after
                                  business	
  o extends	
  
                                                                  week rip	
  
                                  incorporate	
  a	
  relaxing	
  holiday	
  after	
   heir	
  
                                                                                                                                Participating	
  in	
   The other is tennis

                                  work	
  is	
   nished	
  (Davidson,	
  1994)
                              mid-year between July and August coinciding with the Middle-Eastern Summer peak travel season.
                                                                                                Incentive	
  travel                                      3


                                                                                                                                                                                       Taking	
  part	
  in	
  water	
  –	
  based	
  activities;	
  diving	
  and	
  wind	
  –	
  sur ng
                          ‣   This sale comes at a perfect time, coinciding with the Christmas and New Year Festive Season as well as the
                              Malaysian school holiday season. And several more important National public holidays.
                                          One	
  of	
  the	
  oldest	
  forms	
  of	
  tourism
                                                                                                                               Shrines
                          ‣   Despite the importance of these 2 country-wide retail events, but to date have yet had any noteworthypleasurable	
  activities
                                                                                                              Destination	
                                                               Seeking	
  
                                                                                                                                                                                                      campaign,
Religious	
  Tourism              Involves	
  people	
  traveling	
  often	
  as	
  a	
  sense	
  of	
  duty Choice	
  Factors
                              on-ground activation, event or activity Attending	
  religious	
  events                          either as promotions or celebrations. Ad-hoc events with third-rate talent
                              and unprofessional event management hardly deliver the quality of entertainment, promotionsThe	
  four	
  “S’s”	
  of	
  sea,	
  sand,	
  sun	
  and	
  sex
                                                                                                                                                                                     and attractions
                                  Visiting	
  places	
  with	
  religious	
  signi cance
                              interesting enough for local Malaysians let alone foreign tourists as a draw for enticing destination tourism.
                                                                                                                                                                                                                                                                                                        ;-)               Destination	
  
                                                                                                                                                                                                                                                                                                                         Choice	
  Factors                 Tourism	
  experience	
  is	
  based	
  on	
  physical	
                          Hedonistic	
  Tourism
                                                                                                                                                                                                                                                                                                                                                           pleasure	
  and	
  social	
  life
                          ‣   A planned campaign or strategic promotions plan, creating both consumer and industry awareness in ways allowing
                              for both Malaysia Mega-Sale and Mineral springs Year-End Sale to be more than just turning the entire hedonistic	
  tourist	
  is	
  ointo a
                               Simply about exploiting natural                         Malaysia                                  The	
  
                                                                                                                                          country ften	
  younger	
  
                               phenomena for their medicinal bene ts
                                                                                                                                 and	
  travels	
  in	
  a	
  group	
  with	
  other	
  like	
  
Health Tourism
                              discount store.                         Destination	
  
                                                                     Choice	
  Factors                                           minded	
  people.	
  	
  
                                                                                                                                                Sea	
  water
                                These resorts became centers of
                          ‣   The Malaysia Year-End Sale is organized under the Ministry of Tourism through Tourism Malaysia Secretariat and
                                fashion and social activity

                              Malaysia Shopping Secretariat.
                                                                                                                                                                                                                                                     Mountains,	
  water,	
  etc	
  –	
  related	
  scenery
                                                                                                                                                                                                                                                                                                                                 Destination	
  
                                                                                                                                                                                                                                                                                                                                                                    Desire	
  to	
  view	
  spectacular	
  natural	
  
                          ‣   For the past decade or so, the tourism industry is the second income earner for thescenery	
  has	
  ourists	
  since	
  time	
  immemorial
                               A broad area which is primarily concerned with
                                                                                                                                          national
                                                                                                                                       stimulated	
  t
                                                                                                                                                                                                                                                                                                                                Choice	
  Factors
                                                                                                                                                                                                                                                                                                                                                                                                                                                  Scenic	
  Tourism
                               providing opportunities to participate in tourism                                   Urban	
  areas

Social Tourism
                              economy, after manufacturing. 2007 Malaysia registered 20.97 million tourists against RM46.1 billion in
                                                                                 X                                        Destination	
  
                                                                                                                         Choice	
  Factors
                              receipts. not normally be able to go 9th Malaysia Plan, the tourism target is to achieve 24.6 million tourists with RM59.4
                               For those who would
                                                     Under the
                                           nancial or health reasons, primarily
                              billion in tourism receipts by the year 2010.
                                                                                                                                                                                                                                                                Attendance	
  at	
  traditional	
  festivals
                          ‣   Shopping is the second major revenue-generating activity after payment for accommodation,
                              contributing but is anbusiness or RM12.2 billion of the overall tourist expenditure (breakdown for 2007)
                                Not a new phenomenon, 26.6%
                                important segment of the tourism
                                                                                                       Visits	
  to	
  heritage	
  attraction

                                                                                                                                                                                                                                                                                                                                                                            Clearly	
  linked	
  to	
  the	
  special	
  interest	
  
                                                                                                                                                                                                                                                     National,	
  regional	
  or	
  local	
  food	
  and	
  wine                                                            tourism	
  and	
  Encompasses	
  many	
  
                                                                                                                                                                                                                                                                                                                                                                            elements	
  of	
  the	
  tourism	
  market
                                      Educational tourism has developed in a number                                                                                                                                                                                                                                               Destination	
  
                                      of ways i.e. Student Exchanges – young people                                                                                                                                                                                                                                              Choice	
  Factors                                                                                               Cultural	
  Tourism
                                                                                                                                     Destination	
                   X                                                                                     Watching	
  traditional	
  sporting	
  events,
                                      travel to other country to study and learn more
Educational Tourism                                                                                                                 Choice	
  Factors
                                      about the culture and language of other people                                                                                                                                                                                                                                                                                  Holidays	
  motivated	
  by	
  Sampling	
  Local	
  
                                                                                                                                                                                                                                                                                                                                                                      Produce	
  or	
  product,	
  etc.
                                                                                                                                                                                                                                                            Taking	
  part	
  in	
  local	
  leisure	
  activities
                                      Special Interest Holidays – people s main
                                      motivation for taking a trip is to learn something
                                      new such as cookery classes, gardening –                                                                                                                                                                                                                                Etc
                                      themed cruise to language classes
PRIVATE & CONFIDENTIAL
                                                                                                               INTRO
                                                                                                            RESEARCH
                                                                                                            PART 1: CAUSE AND EFFECT
                                                                                                       CURRENT STATUS




                 Communication                                            Retail Shopping                                     Events & Activities
‣ Good campaign communication is attractive              ‣ Strong support from Retailers nationwide,           ‣ Except for a very few, mostly are not relevant
    to the eye and translates well to BTL, Decor, etc-       Media support & in-store / mall activities adds       and does not add any real value or attraction
                                                             to buzz from A&P but of value only to domestic
‣ Ads are visually appealing but insufficient as a           markets and landed foreign visitors.              ‣ Almost all have low value with entertainment,
    destination pull factor in decision process with                                                               production and/or content unable to assist any
    International and Asian tourists markets             ‣   In-store activities need improvement to be an         improvement with domestic or foreign travel
                                                             attraction and pull factor for travel decisions
‣   A&P makes good awareness / buzz for local                                                                  ‣   Events target and reach only a few tourist
    market and for attracting foreign visitors and       ‣ Mall pull factors especially merchandise range          segments with nearly none that are appealing
    tourists already landed to visit malls and               is less unique compared to more attractive            to leisure and urban entertainment tourism
    shopping centers, etc                                    competitor offerings - Singapore and Thailand         segments



       CAN BE MORE EFFECTIVE                                     NEEDS IMPROVEMENTS                                  VERY WEAK (IF ANY) ROI
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Big Bang Proposal Pt1 (Open Share)

  • 1. PRIVATE & CONFIDENTIAL RELEASE VERSION 1.2 A STRATEGIC INTEGRATED CREATIVE MARKETING PROPOSAL FOR: Malaysia Year-End Sale An unexpected shopping adventure. A Unique Proposal For Making New Perspectives: Exciting Retail and Developing Shopping Tourism. UNCONVENTIONAL RETAIL
  • 2. PRIVATE & CONFIDENTIAL IN PART 1: CAUSE & EFFECT THE BEGINNING
  • 3. PRIVATE & CONFIDENTIAL It  is  natural  that,  from  time  to  time,  family   Weddings INTRO members  would  have  wanted  to  see  each  other.   Destination   Shopping The  same  is  true  of  friends  who  were  permanently   Choice  Factors Visiting  Friends  And  Relatives or  temporarily  parted  by  migration  and  nomadic   Religious  festivals lifestyles. Gastronomy  (learning  to  cook  and   A  niche  market  acting  like  activity  –   enjoying  gourmet  Meals  in  restaurant) tourism,  but  it  differs  in  that  it  involves   Destination   little  or  no  physical  exertion Choice  Factors Special  Interest  Tourism Attending  music  festivals BACKGROUND The  type  of  interests  are  very  diverse Painting Individual  business  trips,   PART 1: CAUSE AND EFFECT Takes  place  as  part  of  people’s business  occupational  commitment attendance  at  meetings  training  courses  and  conferences Largely  in  work  time 1 Destination   Visiting  and  organizing  trade   transport  to  tour  areas;  walking,  cycling  and  riding Using  modes  of   Business  Tourism Choice  Factors ‣ The Blurring  of  business  tourism  with  leisure   Malaysia Year-End Sale (formerly Malaysia Savings Sale) is a major attraction in the Malaysian tourism fairs  and  exhibition 2 calendar.their  family  held oannually and the 2nd shopping sales event in the calendar Destination   place at evelopment  but  are  aof the year tourism,  particularly  is a  business   person  takes   It when   ith  them   n   w taking A  more  recent  d the end  rapidly  growing  market Undertaking  product  launches Choice  Factors Activity  Tourism from the r  last their  business  ttofto  November through to the New Year. land  –  based  sports;  golf  and  the Malaysia Mega-Sale taking place just after business  o extends   week rip   incorporate  a  relaxing  holiday  after   heir   Participating  in   The other is tennis work  is   nished  (Davidson,  1994) mid-year between July and August coinciding with the Middle-Eastern Summer peak travel season. Incentive  travel 3 Taking  part  in  water  –  based  activities;  diving  and  wind  –  sur ng ‣ This sale comes at a perfect time, coinciding with the Christmas and New Year Festive Season as well as the Malaysian school holiday season. And several more important National public holidays. One  of  the  oldest  forms  of  tourism Shrines ‣ Despite the importance of these 2 country-wide retail events, but to date have yet had any noteworthypleasurable  activities Destination   Seeking   campaign, Religious  Tourism Involves  people  traveling  often  as  a  sense  of  duty Choice  Factors on-ground activation, event or activity Attending  religious  events either as promotions or celebrations. Ad-hoc events with third-rate talent and unprofessional event management hardly deliver the quality of entertainment, promotionsThe  four  “S’s”  of  sea,  sand,  sun  and  sex and attractions Visiting  places  with  religious  signi cance interesting enough for local Malaysians let alone foreign tourists as a draw for enticing destination tourism. ;-) Destination   Choice  Factors Tourism  experience  is  based  on  physical   Hedonistic  Tourism pleasure  and  social  life ‣ A planned campaign or strategic promotions plan, creating both consumer and industry awareness in ways allowing for both Malaysia Mega-Sale and Mineral springs Year-End Sale to be more than just turning the entire hedonistic  tourist  is  ointo a Simply about exploiting natural Malaysia The   country ften  younger   phenomena for their medicinal bene ts and  travels  in  a  group  with  other  like   Health Tourism discount store. Destination   Choice  Factors minded  people.     Sea  water These resorts became centers of ‣ The Malaysia Year-End Sale is organized under the Ministry of Tourism through Tourism Malaysia Secretariat and fashion and social activity Malaysia Shopping Secretariat. Mountains,  water,  etc  –  related  scenery Destination   Desire  to  view  spectacular  natural   ‣ For the past decade or so, the tourism industry is the second income earner for thescenery  has  ourists  since  time  immemorial A broad area which is primarily concerned with national stimulated  t Choice  Factors Scenic  Tourism providing opportunities to participate in tourism Urban  areas Social Tourism economy, after manufacturing. 2007 Malaysia registered 20.97 million tourists against RM46.1 billion in X Destination   Choice  Factors receipts. not normally be able to go 9th Malaysia Plan, the tourism target is to achieve 24.6 million tourists with RM59.4 For those who would Under the nancial or health reasons, primarily billion in tourism receipts by the year 2010. Attendance  at  traditional  festivals ‣ Shopping is the second major revenue-generating activity after payment for accommodation, contributing but is anbusiness or RM12.2 billion of the overall tourist expenditure (breakdown for 2007) Not a new phenomenon, 26.6% important segment of the tourism Visits  to  heritage  attraction Clearly  linked  to  the  special  interest   National,  regional  or  local  food  and  wine tourism  and  Encompasses  many   elements  of  the  tourism  market Educational tourism has developed in a number Destination   of ways i.e. Student Exchanges – young people Choice  Factors Cultural  Tourism Destination   X Watching  traditional  sporting  events, travel to other country to study and learn more Educational Tourism Choice  Factors about the culture and language of other people Holidays  motivated  by  Sampling  Local   Produce  or  product,  etc. Taking  part  in  local  leisure  activities Special Interest Holidays – people s main motivation for taking a trip is to learn something new such as cookery classes, gardening – Etc themed cruise to language classes
  • 4. PRIVATE & CONFIDENTIAL INTRO RESEARCH PART 1: CAUSE AND EFFECT CURRENT STATUS Communication Retail Shopping Events & Activities ‣ Good campaign communication is attractive ‣ Strong support from Retailers nationwide, ‣ Except for a very few, mostly are not relevant to the eye and translates well to BTL, Decor, etc- Media support & in-store / mall activities adds and does not add any real value or attraction to buzz from A&P but of value only to domestic ‣ Ads are visually appealing but insufficient as a markets and landed foreign visitors. ‣ Almost all have low value with entertainment, destination pull factor in decision process with production and/or content unable to assist any International and Asian tourists markets ‣ In-store activities need improvement to be an improvement with domestic or foreign travel attraction and pull factor for travel decisions ‣ A&P makes good awareness / buzz for local ‣ Events target and reach only a few tourist market and for attracting foreign visitors and ‣ Mall pull factors especially merchandise range segments with nearly none that are appealing tourists already landed to visit malls and is less unique compared to more attractive to leisure and urban entertainment tourism shopping centers, etc competitor offerings - Singapore and Thailand segments CAN BE MORE EFFECTIVE NEEDS IMPROVEMENTS VERY WEAK (IF ANY) ROI