The new Occupational Health Standard is coming out soon. ISO 45001 will bring more attention to the health of employees and their safety. This webinar gives you a detailed description of what is coming and it explains how ISO 45001 is related to ISO 9001. ISO 45001 has been planned to line up with ISO 9001 that was updated in 2015. That update laid the foundation for all other standards, going forward to be updated. So 9001, 14001, and 45001 will now line up to be more uniformly matched.
Main points covered:
• How to interpret the context of both standards
• Approaching risk in ISO 45001-PDCA Cycle
• Planning and acting
Presenter:
This webinar was presented by PECB Certified Trainer and CEO of JT Environmental Consulting, Mr. Jason Teliszczak.
Link of the recorded session published on YouTube: https://youtu.be/jX6UlW7R1sE
2. Jason Teliszczak
Mr. Jason Teliszczak is an entrepreneur with a passion for ensuring safety through proper quality processes and strengthening
safety for organizations to make the world a more secure place. After earning a B.S. in Environmental academia and to ensure
his vision would not be put to waste, he built his own successful consulting firm, JT Environmental Consulting, and has quickly
become an expert in regards to Safety & Quality within many industries. With over 15 years of consulting experience, Mr.
Teliszczak assists his clients in setting targets and achieving goals.
Organizations throughout the world, from fortune 500 companies to non-for-profits with under 25 employees, utilize Mr.
Teliszczak’s expertise & knowledge to perform compliance audits, internal audits, and to become certified to many different
standards.
+1-888-583-6826
info@jtenv.com
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linkedin.com/company/jt-environmental-consulting-inc.
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3. Jason Teliszczak
Job Positions
Mr. Teliszczak continues to streamline growth within the industry through working closely with Registrars, and by updating,
incorporating and strengthening new standards. Mr. Teliszczak currently sits on numerous committees within organizations to
develop standards for safety amongst other important areas of expertise, such as: ASIS, NFPA, NSF, etc.
Mr. Teliszczak continues to stay focused on the ever changing industry by holding many various and pertinent certifications
such as, but not limited to: CPP®, CSMP, ASHM, CES, ISO 13485 Lead Auditor, CESCO, CHSO, etc.
+1-888-583-6826
info@jtenv.com
www.jtenv.com
linkedin.com/company/jt-environmental-consulting-inc.
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4. Jason Teliszczak - CPP® | LEED Green Associate | CSDS | ZWBA
CES | CSMP | ASHM | CFDC I & II | CGPM
Safefood 360 Partner | HACCP Manager | EGCC
QPSWPPP | QCIS | CET | CESCO | GPCP
levelTM
Faculty Member | Green-Star Auditor
CHSO | GCP | FCRA – Basic
Jason Teliszczak founded JT Environmental Consulting, Inc. 15
years ago. JT Env. now assists non-for-profits up to Fortune
500 clients and has certified and qualified consultants located
throughout the USA, South America, Asia, Australia, and soon
within the UK.
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Bio/Background
6. Quality
Corrective Action or Preventative Action - The new risk based
methodology for ISO 9001:2015
ISO 9001:2015 was published at the end of September, 2015.
“With over 1.1 million certificates issued worldwide, ISO 9001
helps organizations demonstrate to customers that they can
offer products and services of consistently good quality. It also
acts as a tool to streamline their processes and make them
more efficient at what they do. ” – www.iso.org
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7. Quality
Corrective Action or Preventative Action - The new risk based
methodology for ISO 9001:2015
Corrective Action - Action to eliminate the cause of a detected
nonconformity or other undesirable situation.
Preventative Action - Action to eliminate the cause of a
potential nonconformity or other undesirable potential
situation.
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8. Quality
Corrective Action or Preventative Action - The new risk based
methodology for ISO 9001:2015
Three main areas that are different/updated:
Process approach – Consistent results, align the standard with
the direction of the organization.
PDCA – Individual processes, as well as the system as a
whole.
Risk Based Thinking – Preventing undesirable outcomes (non-
conforming products and services, etc.).
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9. Safety
The new safety standard, transitioning from OHSAS 18001 to
ISO 45001:20?? Occupational Health and Safety
OHSAS 18001:2007 was published by BSi – British
Standards.
ISO 45001 was on track to be published in October of 2016,
and has now been pushed back.
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10. Safety
The new safety standard, transitioning from OHSAS 18001 to
ISO 45001:20?? Occupational Health and Safety
“Over 6300 people die each day from work-related accidents
or diseases - that’s nearly 2.3million every year.
The burden of occupational injuries and diseases is significant,
both for employers and the wider economy, resulting in losses
from early retirements, staff absence and rising insurance
premiums.” - www.iso.org
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11. Safety
The new safety standard, transitioning from OHSAS 18001 to
ISO 45001:20?? Occupational Health and Safety
“The standard is currently being developed by a committee of
occupational health and safety experts, and will follow other
generic management system approaches such as ISO 14001
and ISO 9001. It will take into account other International
Standards in this area such as OHSAS 18001, the
International Labour Organization's ILO-OSH Guidelines,
various national standards and the ILO's international labour
standards and conventions.” – www.iso.org
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12. 45001 vs 9001
Layout
As it was stated in the last slide, ISO 45001 has been planned
to line up with ISO 9001 that was updated in 2015. That
update laid the foundation for all other standards, going
forward to be updated. So 9001, 14001, and 45001 will now
line up to be more uniformly matched.
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13. ISO 9001 vs ISO 45001
9001 45001
1 – Scope
2 – Normative references
3 – Terms and definitions
4 – Context of the
organization
5 – Leadership
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1 – Scope
2 – Normative references
3 – Terms and definitions
4 – Context of the
organization
5 – Leadership and worker
participation
15. Quality – ISO 9001
PDCA
“Plan: establish the objectives of the system and its processes,
and the resources needed to deliver results in accordance with
customers’ requirements and the organization’s policies, and
identify and address risks and opportunities;
Do: implement what was planned;
Check: monitor and (where applicable) measure processes and
the resulting products and services against policies, objectives,
requirements and planned activities, and report the results;
Act: take actions to improve performance, as necessary.”
– ISO 9001:2015 - NEW www.jtenv.com
16. Quality – ISO 9001
PDCA
“Plan: establish the objectives of the system and its processes,
and the resources needed to deliver results in accordance with
customers’ requirements and the organization’s policies, and
identify and address risks and opportunities;
Do: implement what was planned;
Check: monitor and (where applicable) measure processes and
the resulting products and services against policies, objectives,
requirements and planned activities, and report the results;
Act: take actions to improve performance, as necessary.”
– ISO 9001:2015 - NEW www.jtenv.com
17. Safety – ISO 45001
PDCA
“Plan: establish objectives, programmes and processes
necessary to deliver results in accordance with the
organization’s OH&S policy;
Do: implement the processes as planned;
Check: monitor and measure activities and processes with
regard to the OH&S policy and objectives, and report the
results;
Act: take actions to continually improve the OH&S
performance to achieve the intended outcomes.”
– ISO 45001 DRAFT www.jtenv.com
21. Context
9001 45001
4 – Context of the
organization
4.1 Understanding the organization
and its context
The organization shall determine
external and internal issues that are
relevant to its purpose and its strategic
direction and that affect its ability to
achieve the intended result(s) of its
quality management system.
The organization shall monitor and
review information about these
external and internal issues. www.jtenv.com
4 – Context of the
organization
4.1 Understanding the organization and
its context
The organization shall determine
external and internal issues that are
relevant to its purpose and that affect its
ability to achieve the intended
outcome(s) of its OH&S management
system.
22. Interested Parties
9001 45001
4.2 Understanding the needs and expectations
of interested parties
Due to their effect or potential effect on the
organization’s ability to consistently provide
products and services that meet customer and
applicable statutory and regulatory
requirements, the organization shall determine:
a) the interested parties that are relevant to the
quality management system;
b) the requirements of these interested parties
that are relevant to the quality management
system.
The organization shall monitor and review
information about these interested parties and
their relevant requirements.
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4.2 Understanding the needs and expectations of
workers and other interested parties
The organization shall determine:
a) the other interested parties, in addition to its
workers, that are relevant to the OH&S
management system;
b) the relevant needs and expectations (i.e.
requirements) of workers and these other
interested parties;
c) which of these needs and expectations
become applicable legal requirements and other
requirements.
23. Leadership
9001 45001
5 Leadership
5.1 Leadership and commitment
5.1.1 General
5.1.2 Customer focus
5.2 Policy
5.2.1 Establishing the quality policy
5.2.2 Communicating the quality policy
5.3 Organizational roles, responsibilities and
authorities
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5 Leadership
5.1 Leadership and commitment
5.2 OH&S Policy
5.3 Organizational roles, responsibilities,
accountabilities and authorities
5.4 Participation and consultation
24. Worker Participation
9001 45001
6 Planning
6.1 Actions to address risks and
opportunities
6.1.1….
6.1.2…
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6 Planning
6.1 Actions to address risks and
opportunities
6.1.1 General………
The organization shall consider the
effective participation of workers
(see 5.4) in the planning process
and, where appropriate, the
involvement of other interested
parties.
25. Risk
9001 45001
6 Planning…….
6.1.2 The organization shall plan:
a) actions to address these risks and
opportunities;
b) how to:
1) integrate and implement the actions
into its quality management system
processes (see 4.4);
2) evaluate the effectiveness of these
actions.
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6.1.1 General………
When determining the risks and
opportunities that need to be addressed, the
organization shall take into account:
a) OH&S hazards and their associated
OH&S risks (see 6.1.2.3) and OH&S
opportunities (see 6.1.2.4);
b) applicable legal requirements and other
requirements (see 6.1.3);
c) risks (see 6.1.2.3) and opportunities (see
6.1.2.4) related to the operation of the
OH&S management system that can affect
the achievement of the intended outcomes.
26. Risk
Risk based methodology
“Risk-based thinking (see Clause A.4) is essential for
achieving an effective quality management system. The
concept of risk-based thinking has been implicit in previous
editions of this International Standard including, for example,
carrying out preventive action to eliminate potential
nonconformities, analyzing any nonconformities that do occur,
and taking action to prevent recurrence that is appropriate for
the effects of the nonconformity.”
– ISO 9001:2015 - NEW
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27. Risk
Risk based methodology
“To conform to the requirements of this International
Standard, an organization needs to plan and implement actions
to address risks and opportunities. Addressing both risks and
opportunities establishes a basis for increasing the
effectiveness of the quality management system, achieving
improved results and preventing negative effects.”
– ISO 9001:2015 - NEW
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28. Risk
Risk based methodology
Risk – “effect of uncertainty” – ISO 9000:2015 NEW
Risk – “is potential of losing something of value. Values (such
as physical health, social status, emotional well being or
financial wealth) can be gained or lost when taking risk
resulting from a given action, activity and/or inaction, foreseen
or unforeseen. Risk can also be defined as the intentional
interaction with uncertainty. Uncertainty is a potential,
unpredictable, unmeasurable and uncontrollable outcome, risk
is a consequence of action taken in spite of uncertainty” – Wiki
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29. Risk
Risk based methodology
Risk –
“1 - possibility of loss or injury : PERIL
2 - someone or something that creates or suggests a hazard
3 - the chance of loss or the perils to the subject matter of an insurance
contract; also :
a: the degree of probability of such loss
b : a person or thing that is a specified hazard to an insurer
c : an insurance hazard from a specified cause or source <war risk>
4 - the chance that an investment (as a stock or commodity) will lose
value” - Webster
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30. Risk
Risk based methodology
Risk – “effect of uncertainty” – ISO 9000:2015 NEW
“Actions taken to address risks and opportunities shall be
proportionate to the potential impact on the conformity of
products and services.” - ISO 9001:2015 NEW
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31. Risk
Risk based methodology
So what is the potential impact?
What is the severity?
How much will it impact the organization’s products and/or services?
What is the probability or likelihood?
How often will it potentially occur?
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32. Risk Matrix
Risk based methodology
So what is the potential impact?
What is the severity?
How much will it impact the organization’s products and/or services?
What is the likelihood?
How often will it potentially occur?
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33. Risk
Risk based methodology
Risk analysis process –
Risk Management
Risk Analysis
Risk Communication
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34. Risk
Risk based methodology
Risk Management –
Identification
Measurement
Management of events – Which could adversely impact the organization
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35. Risk
Risk based methodology
Risk Management – IDENTIFICATION
Protection of the brand
Financial and non-financial perspectives
Organizational factors
Operational factors
External factors
Staffing issues – such as capacity and/or skill levels
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36. Risk
Risk based methodology
Risk Analysis process –
Process to eliminated the risk
OR
Reduce the risk to an acceptable level
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37. Risk
Risk based methodology
Risk Analysis process – MITIGATIONS PLANS
None - No plans currently in place
Planning
Implementing
Completing
Refining
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38. Risk
Risk based methodology
Risk Analysis process – MITIGATIONS PLANS
Define Responsibilities
Action plans
Timeframes
Expected outcomes
Review, reporting, and controlling mechanisms
Evaluate the effectiveness of the actions taken
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39. Risk
Risk based methodology
Risk Communication –
Linked with all interested and affected groups
Takes place throughout the risk analysis process
Provides guidance on how the risk should be managed
Provides information on the states and bases for decisions
Two way exchange of information
Enhances the understanding of the risk
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40. Risk
Severity or Impact
Overall Product
Reputation
Financial
Health and Safety
Natural environment
Social or affect on the community
Media involvement
Legal
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41. Risk
Define the Chart - Severity
Catastrophic / Critical – Death of a person, very significant
financial loss, ….
High – Extensive injuries to people, …
Moderate / Medium- some injuries that required medical
treatment, significant financial loss, ….
Low – minor injuries, minor financial loss, …
Very low / negligible – No injuries, no embarrassment, zero
media coverages, …
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42. Risk
Define the Chart - Probability
Frequently – Daily, hourly, …
Likely – Daily, once a week, …
Occasionally – Monthly, quarterly, ….
Seldom – Annually, every 1-5 years, …
Unlikely – Once every 10-50 years, …
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43. Planning
9001 45001
6 Planning…….
6.2 Quality objectives and planning to
achieve them
6.2.1 The organization shall establish
quality objectives at relevant
functions, levels and processes
needed for the quality management
system.
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6.1.1 General………
6.1.4 Planning to take action
The organization shall plan:
a) actions to:
1) address these risks and opportunities (see 6.1.2.3 and
6.1.2.4);
2) address applicable legal requirements and other
requirements (see 6.1.3);
3) prepare for, and respond to, emergency situations
(see 8.6);
b) how to:
1) integrate and implement the actions into its OH&S
management system processes or other business
processes;
2) evaluate the effectiveness of these actions.
44. Resources
9001 45001
7 Support
7.1 Resources
7.1.1 General
The organization shall determine and
provide the resources needed for the
establishment, implementation,
maintenance and continual improvement
of the quality management system.
The organization shall consider:
a) the capabilities of, and constraints on,
existing internal resources;
b) what needs to be obtained from external
providers.
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7 Support
7.1 Resources
The organization shall determine and provide
the resources needed for the establishment,
implementation, maintenance and continual
improvement of the OH&S management
system.
45. Documentation
9001 45001
7.5 Documented information
7.5.1 General
The organization’s quality management
system shall include:
a) documented information required by
this International Standard;
b) documented information determined by
the organization as being necessary for the
effectiveness of the quality management
system.
NOTE The extent of documented information for a quality
management system can differ from one organization to another due
to:
— the size of organization and its type of activities, processes,
products and services;
— the complexity of processes and their interactions;
— the competence of persons.
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7.5 Documented information
7.5.1 General
The organization’s OH&S management
system shall include:
a) documented information required by this
International Standard;
b) documented information determined by the
organization as being necessary for the
effectiveness of the OH&S management
system.
NOTE The extent of documented information for an OH&S management
system can differ from one organization to another due to:
― the size of organization and its type of activities, processes, products
and services;
― the complexity of processes and their interactions;
― the competence of persons.
46. Outsourcing, Procurement, & Contractors
9001 45001
8.4 Control of externally provided
processes, products and services
8.4.1 General
The organization shall ensure that
externally provided processes, products
and services conform to requirements.
The organization shall determine the
controls to be applied to externally
provided processes, products and services
when:
a) products and services from external
providers are intended for incorporation
into the organization’s own products and
services;
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8.3 Outsourcing
The organization shall ensure that outsourced
processes affecting its OH&S management
system are controlled. The type and degree of
control to be applied to these processes shall
be defined within the OH&S management
system.
NOTE The type and degree of control of an
outsourced process are part of the OH&S
management system, wherever the process is
carried out at the workplace.
47. Outsourcing, Procurement, & Contractors – cont.
9001 45001
b) products and services are provided
directly to the customer(s) by external
providers on behalf of the organization;
c) a process, or part of a process, is
provided by an external provider as a
result of a decision by the organization.
The organization shall determine and apply
criteria for the evaluation, selection,
monitoring of performance, and re-
evaluation of external providers, based on
their ability to provide processes or
products and services in accordance with
requirements. The organization shall retain
documented information of these activities
and any necessary actions arising from the
evaluations.
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8.4 Procurement
The organization shall establish controls to
ensure that the procurement of goods (for
example products, hazardous materials or
substances, raw materials, equipment) and
services conform to its OH&S management
system requirements.
8.5 Contractors
The organization shall establish processes to
identify and communicate the hazards and to
evaluate and control the OH&S risks, arising
from the:
a) contractors’ activities and operations to the
organization’s workers;
b) organization’s activities and operations to the
contractors' workers;
c) contractors’ activities and operations to other…..
48. Evaluation
9001 45001
9 Performance evaluation
9.1 Monitoring, measurement, analysis and
evaluation
9.1.1 General
The organization shall determine:
a) what needs to be monitored and
measured;
b) the methods for monitoring,
measurement, analysis and evaluation
needed to ensure valid results;
c) when the monitoring and measuring
shall be performed;
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9 Performance evaluation
9.1 Monitoring, measurement, analysis and
evaluation
9.1.1 General
The organization shall establish, implement
and maintain a process for monitoring,
measurement and evaluation.
The organization shall determine:
a) what needs to be monitored and measured,
including:
1) applicable legal requirements and other
requirements;
49. Evaluation
9001 45001
d) when the results from monitoring and
measurement shall be analysed and
evaluated.
The organization shall evaluate the
performance and the effectiveness of the
quality management system.
The organization shall retain appropriate
documented information as evidence of the
results.
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2) its activities and operations related to
identified hazards and OH&S risks; risks, and
OH&S opportunities;
3) operational controls;
4) the organization’s OH&S objectives;
b) the criteria against which the organization
will evaluate its OH&S performance;
c) the methods for monitoring, measurement,
analysis and evaluation, as applicable, to
ensure valid results;
d) when the monitoring and measuring shall
be performed;
e) when the results from monitoring and
measurement shall be analyzed, and evaluated
and communicated.
50. Sources
ISO – www.iso.org
JT Environmental Consulting – www.jtenv.com
SGS - www.sgs.com
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