1. RESUME OF PRAKASH (OCS ENGINEER)
PRAKASH S Email : senthilprakash88@gmail.com
11/14 Gangai Nagar,2nd cross street Mobile 1 : +91-9962001379
Velechery, Chennai TN -600042 Mobile 2 : +91-9095636096
Professional Synopsis:
6 Years of work experience in Telecom domain across SIGTRAN, SS7, IN and Linux systems
1) BSS Tier-2 Engineer at Ericsson India Global Services pvt ltd, Chennai (From May 2014 to Till date)
2) BO Engineer at Ericsson India Global Services pvt ltd, Noida (From April 2013 to April 2014)
3) IN Engineer at Huawei Telecommunications , Chennai (From July 2011 to February 2013)
4) Installation Engineer at Ericsson India Pvt ltd , Chennai (From May 2010 to Jan 2011)
5) AT Engineer at Videocon , Chennai (From Jan 2010 to April 2010)
Protocol Knowledge:
 SS7/IN/Charging: SS7 Layers , DIAMETER and SOAP
 Networking: OSI and TCP/IP Protocol layering, IP, UDP, TCP,OSPF
 SIGTRAN: SCTP, M3UA
 Ericsson Proprietary Protocols: CS1+, SCAPv1, Scapv2,CIP/SS7, CIP/IP, ESy
Tools, Platforms and Languages:
SCP-platform - ERICSSON CCN,HP NON-STOP, SUSEE-LINUX, SUN SOLARIS
Huawei - I200,USAU,URP
Tools - APA,ASN1 viewer and Wire shark
Languages - SHELL
OS - WINDOWS, UNIX, LINUX, UBUNTU
Training courses & Certifications:
ETCP certification from Ericsson:
a) ETCP-102(IP) Certification
b) ECP-331 -Ericsson Certified Associate - Mobile Broadband Charging certification
c) ETCP CBIO
Ericsson India Global Services JOB Responsibilities:
Tier-2 Engineer:
 Providing Global support for Ericsson CCN and OCC nodes
 Emergency handling under huge pressure from customers/Tier-1,BO
 Analyzing the Protocol messages i.e. (SS7,Diameter,STCP) in depth
 Escalation handling during Outages & Emergency
 Identify (H/w & S/w) Fault of TSP System and provide ICP,EP to customer for product fault
 Identify Architectural Issues like Vipospf ,Multi/Single homing configurations
 Co-ordination with TSP expert, Development unit during 100% Outages faced by customer
 Handling High, Medium, Low and HOT CSR's (Customer Service Requests by BO,Tier-1)
 Identifying product faults and handshake with Development team to provide fix to customers

2.  Guiding Tier-1/First level support to Implement the solution provided by Tier-2 Team as CSR Scope
 Identifying faults in CCN/SCP application & SS7 stack
 24 * 7 * 365 Page-On-Call Support
 Knowledge sharing to entire BUGS team to improve the competence of BUGS organization
 Re-producing the issues on test lab and find high/low level RCA
 Analyzing TCP DUMP , SS7 Trace and Applog trace to find exact Issue during EE and for Normal Csr
 Recommending/Implementing changes in Ericsson Internal documents (Alex)
BO Engineer:
 Working on ERICSSON IN (CS4&CS5)
 Having experience of handling complete IN functioning
 Handling Customer issues of Bharti Airtel PAN INDIA and resolving them in SLA
 Performing geo redundancy pair activity if outage happens in the SDP,VS,CRS
 Performing node restoration from Tape Backup if required in case of emergencies
 Node Owner of CRS,EMA,VS
 Decoding and analyzing CDR's for solving Issues related to Tariff
 Capturing, decoding and analyzing applications' traces
 Escalation to Tier-2 and provide remedy for CU requirement
 Implementation of recommendations given by CCG/Tier -2 Team to Improve performance of node
 Trouble-shooting and O&M of IN Nodes CCN,EMM,SDP,EMA,AIR
 Implementation of scripts according to the business requirement to reduce manual work
 Doing AT for the new node addition in the existing IN architecture
 Taking monthly PM for assigned nodes and resolving the issues in regular intervals
 Enabling Solaris auditing in SUN Servers and implementing
CCN Installation:
Client : - Bharathi-Hyderabad, India (5th September 2014 to 24th December 2014)
Platform : - CCN (NSP 6)
Role : - Engineer (Installation/integration/made-live)
 Installation of CS5.0 on CCN NSP5 hardware
 Powered on 2 CCN nodes successfully
 2 CCN Maxi nodes installed successfully on CCN 5.6 ICP 13-02 level
 Integration of Charging Control Node into the Network Elements like SDP, STP,GGSN, SMSC,EMM
 Also Testing the features of Bharathi on CS1+ Voice, SMS, services and did the AT with the BO Team
 RA test with Customer
 Analysis and trouble-shooting-solving of CS related problems
Huawei Technologies JOB Responsibilities:
 Supporting in server Installation and application development
 Load balancing and migration of New IN nodes
 Testing and defect fixing
 Implementation/Testing and Verification of New Tariff Plan and recharge based prepaid products in IN
System as per the business requirement from customer
 Enhanced balance enquiry implementation in IVR node
 Blackout day configuration and verification before going to live environment
 Trouble shooting of wrong charging and call failure cases by analyzing CDR , CBP and SCP traces
 Co-ordination with Chinese Experts for in problematic situations to provide good support to customers
 Configuring the input & output paths for FTP server corresponding to the SCP
 Creating and configuring signaling links (SS7) with MSC via STP
 Creation of Batches in UVC according to the requirement of customer
 Capturing and Analyzing the Trace of SCP and CBP to solve the issues
 Creating MDN resource allocation
 Making changes in users profile as per the special requirements by customer
 Configuring TLDN ranges for IVR Call and Voice menu Prompt for IVR announcement
 Integrating 3rd party servers on CBP's for charging their request
 Configuring Seamless roaming scenarios
 Configuring Special Number settings in BMP to divert the call
Ericsson India Limited:
 Installation of SOLARIS,HP server from the SCRAP

3.  Integration of SDP,AIR with MBPN and 3rd party servers
 HO the node to Ericsson BO Team after AT testing with the allocated time period
 Taking Health Checkup for IN nodes (SDP,AIR) and providing the report to the project Team
 Labeling the Ethernet cable connected towards backbone n/w and internal power cables
 Testing all the features of AIR&SDP ,Analyzing the debug logs for noticed errors in the server
 Restoration of node from the backup
 Preparing and Presenting the Installation slides to the new joiner as a knowledge sharing
 Maintaining adequate maintenance material before project HO
Videocon Telecommunications:
 Responsible for BTS N/w operations of the Chennai Cluster having more than 200 sites
 Signing AT documents in order to provide approval of Nokia BTS
 Handover of AT documents to the Videocon AT team leader and sharing the comments according to the
quality
 Verifying E1/T1 and STM connections which is BTS and BSC
 Coordinating with BTS Installation vendors
 Verifying the Height & Angle of GSM and Microwave Antennas
 Verifying the HOP details of Microwave antenna recording the details
Supported Operators:
Global support Ericsson Tier-2
Bharati Airtel India Ericsson BO, Installation
ETISALAT Telecommunication Installation
MTS India Huawei Technologies
Videocon Telecommunications Videocon AT Engineer
Overall Experience Corresponding to Organization:
Ericsson India PVT LTD 3+ years
Huawei Technologies 2 Years
Videocon Telecommunication 4 Months
Educational Qualification:
B.E (ECE) from HICET Coimbatore, Anna University in 2009 with 69.00%
12th with 74 % from Govt.BoysHigherSecondary School,Pattukkottai in 2005
10th with 88 % from Govt.BoysHigherSecondary School,Pattukkottai in 2003
Personal details:
Name PRAKASH S
Nationality Indian
Passport No. H3586617
Domicile Tamil Nadu ,India
Marital Status Single
Declaration:
I hereby declare that all details mentioned above are true to the best of my knowledge
Station: Chennai PRAKASH S
Date : 26/12/2015