SlideShare a Scribd company logo
1 of 15
EMS Quality Management Program Michael D. Curtis, MD, FACEP EMS Medical Director
Medical Direction Triad Quality Management Training Protocols
Five Major Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality Management Policies ,[object Object],[object Object],[object Object]
Quality Assurance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QA Form
CQI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Eight Services Involved ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CQI Quality Indicators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example of Score Card
After Action Reviews ,[object Object],[object Object],[object Object]
After Action Reviews ,[object Object],[object Object],[object Object],[object Object]
After Action Review Form
The Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

More Related Content

Viewers also liked

2013 Wisconsin EMS Update
2013 Wisconsin EMS Update2013 Wisconsin EMS Update
2013 Wisconsin EMS UpdatePSOW
 
Wisconsin/Nicaragua Health Projects Partnership
Wisconsin/Nicaragua Health Projects PartnershipWisconsin/Nicaragua Health Projects Partnership
Wisconsin/Nicaragua Health Projects PartnershipPSOW
 
Ketamine for Pre-Hospital Sedation in Excited Delirium
Ketamine for Pre-Hospital Sedation in Excited DeliriumKetamine for Pre-Hospital Sedation in Excited Delirium
Ketamine for Pre-Hospital Sedation in Excited DeliriumPSOW
 
PSOW 2016 - Compliance
PSOW 2016 - CompliancePSOW 2016 - Compliance
PSOW 2016 - CompliancePSOW
 
Community Paramedic
Community ParamedicCommunity Paramedic
Community ParamedicPSOW
 
Wisconsin Coverdell Stroke Program
Wisconsin Coverdell Stroke ProgramWisconsin Coverdell Stroke Program
Wisconsin Coverdell Stroke ProgramPSOW
 
Just Culture Handout - PSOW 2015
Just Culture Handout - PSOW 2015Just Culture Handout - PSOW 2015
Just Culture Handout - PSOW 2015PSOW
 
Entering the Final Stretch - Preparing for New Affordable Care Act Obligations
Entering the Final Stretch  - Preparing for New Affordable Care Act ObligationsEntering the Final Stretch  - Preparing for New Affordable Care Act Obligations
Entering the Final Stretch - Preparing for New Affordable Care Act ObligationsPSOW
 
Fraud and Medicare Compliance - PSOW 2015
Fraud and Medicare Compliance - PSOW 2015Fraud and Medicare Compliance - PSOW 2015
Fraud and Medicare Compliance - PSOW 2015PSOW
 
Navigating the Post-Health Care Reform Landscape
Navigating the Post-Health Care Reform LandscapeNavigating the Post-Health Care Reform Landscape
Navigating the Post-Health Care Reform LandscapePSOW
 
2014 Spine Protection and Other Trends
2014 Spine Protection and Other Trends2014 Spine Protection and Other Trends
2014 Spine Protection and Other TrendsPSOW
 
EMS Physicians
EMS PhysiciansEMS Physicians
EMS PhysiciansPSOW
 
Medicare Update
Medicare UpdateMedicare Update
Medicare UpdatePSOW
 
Community Paramedic - PSOW 2015
Community Paramedic - PSOW 2015Community Paramedic - PSOW 2015
Community Paramedic - PSOW 2015PSOW
 
PSOW 2016 - Wisconsin EMS Update
PSOW 2016 - Wisconsin EMS UpdatePSOW 2016 - Wisconsin EMS Update
PSOW 2016 - Wisconsin EMS UpdatePSOW
 
Cardiac Arrest Survival - PSOW
Cardiac Arrest Survival - PSOWCardiac Arrest Survival - PSOW
Cardiac Arrest Survival - PSOWPSOW
 
PSOW 2016 - Community CPR Challenge
PSOW 2016 - Community CPR ChallengePSOW 2016 - Community CPR Challenge
PSOW 2016 - Community CPR ChallengePSOW
 
PSOW 2016 - Community Paramedicine in Wisconsin
PSOW 2016 - Community Paramedicine in WisconsinPSOW 2016 - Community Paramedicine in Wisconsin
PSOW 2016 - Community Paramedicine in WisconsinPSOW
 
PSOW 2016 - WI EMS/Trauma Medical Director Report
PSOW 2016 - WI EMS/Trauma Medical Director ReportPSOW 2016 - WI EMS/Trauma Medical Director Report
PSOW 2016 - WI EMS/Trauma Medical Director ReportPSOW
 
Just Culture - PSOW 2015
Just Culture - PSOW 2015Just Culture - PSOW 2015
Just Culture - PSOW 2015PSOW
 

Viewers also liked (20)

2013 Wisconsin EMS Update
2013 Wisconsin EMS Update2013 Wisconsin EMS Update
2013 Wisconsin EMS Update
 
Wisconsin/Nicaragua Health Projects Partnership
Wisconsin/Nicaragua Health Projects PartnershipWisconsin/Nicaragua Health Projects Partnership
Wisconsin/Nicaragua Health Projects Partnership
 
Ketamine for Pre-Hospital Sedation in Excited Delirium
Ketamine for Pre-Hospital Sedation in Excited DeliriumKetamine for Pre-Hospital Sedation in Excited Delirium
Ketamine for Pre-Hospital Sedation in Excited Delirium
 
PSOW 2016 - Compliance
PSOW 2016 - CompliancePSOW 2016 - Compliance
PSOW 2016 - Compliance
 
Community Paramedic
Community ParamedicCommunity Paramedic
Community Paramedic
 
Wisconsin Coverdell Stroke Program
Wisconsin Coverdell Stroke ProgramWisconsin Coverdell Stroke Program
Wisconsin Coverdell Stroke Program
 
Just Culture Handout - PSOW 2015
Just Culture Handout - PSOW 2015Just Culture Handout - PSOW 2015
Just Culture Handout - PSOW 2015
 
Entering the Final Stretch - Preparing for New Affordable Care Act Obligations
Entering the Final Stretch  - Preparing for New Affordable Care Act ObligationsEntering the Final Stretch  - Preparing for New Affordable Care Act Obligations
Entering the Final Stretch - Preparing for New Affordable Care Act Obligations
 
Fraud and Medicare Compliance - PSOW 2015
Fraud and Medicare Compliance - PSOW 2015Fraud and Medicare Compliance - PSOW 2015
Fraud and Medicare Compliance - PSOW 2015
 
Navigating the Post-Health Care Reform Landscape
Navigating the Post-Health Care Reform LandscapeNavigating the Post-Health Care Reform Landscape
Navigating the Post-Health Care Reform Landscape
 
2014 Spine Protection and Other Trends
2014 Spine Protection and Other Trends2014 Spine Protection and Other Trends
2014 Spine Protection and Other Trends
 
EMS Physicians
EMS PhysiciansEMS Physicians
EMS Physicians
 
Medicare Update
Medicare UpdateMedicare Update
Medicare Update
 
Community Paramedic - PSOW 2015
Community Paramedic - PSOW 2015Community Paramedic - PSOW 2015
Community Paramedic - PSOW 2015
 
PSOW 2016 - Wisconsin EMS Update
PSOW 2016 - Wisconsin EMS UpdatePSOW 2016 - Wisconsin EMS Update
PSOW 2016 - Wisconsin EMS Update
 
Cardiac Arrest Survival - PSOW
Cardiac Arrest Survival - PSOWCardiac Arrest Survival - PSOW
Cardiac Arrest Survival - PSOW
 
PSOW 2016 - Community CPR Challenge
PSOW 2016 - Community CPR ChallengePSOW 2016 - Community CPR Challenge
PSOW 2016 - Community CPR Challenge
 
PSOW 2016 - Community Paramedicine in Wisconsin
PSOW 2016 - Community Paramedicine in WisconsinPSOW 2016 - Community Paramedicine in Wisconsin
PSOW 2016 - Community Paramedicine in Wisconsin
 
PSOW 2016 - WI EMS/Trauma Medical Director Report
PSOW 2016 - WI EMS/Trauma Medical Director ReportPSOW 2016 - WI EMS/Trauma Medical Director Report
PSOW 2016 - WI EMS/Trauma Medical Director Report
 
Just Culture - PSOW 2015
Just Culture - PSOW 2015Just Culture - PSOW 2015
Just Culture - PSOW 2015
 

Similar to 2010 PSOW Conference - Quality Management Program

How to Implement Quality in Health Care Organizations.
How to Implement Quality in Health Care Organizations.How to Implement Quality in Health Care Organizations.
How to Implement Quality in Health Care Organizations.Healthcare consultant
 
Environmental Management Systems - ISO 14001
Environmental Management Systems - ISO 14001Environmental Management Systems - ISO 14001
Environmental Management Systems - ISO 14001Hector Rodriguez
 
Introduction to Lean Sigma (LSS)
Introduction to Lean Sigma  (LSS)Introduction to Lean Sigma  (LSS)
Introduction to Lean Sigma (LSS)Hi Gemba
 
Quality In Heath Sector
Quality  In Heath SectorQuality  In Heath Sector
Quality In Heath Sector Mohamed BADR
 
Quality, Risk & Compliance: Risk Management for Sponsors, Site, and CROs
Quality, Risk & Compliance: Risk Management for Sponsors, Site, and CROsQuality, Risk & Compliance: Risk Management for Sponsors, Site, and CROs
Quality, Risk & Compliance: Risk Management for Sponsors, Site, and CROsMedpace
 
Quality Client Care1
Quality Client Care1Quality Client Care1
Quality Client Care1natagor
 
InternalEMSAuditing_Ronsonet.ppt
InternalEMSAuditing_Ronsonet.pptInternalEMSAuditing_Ronsonet.ppt
InternalEMSAuditing_Ronsonet.pptHafizurRahman565942
 
Quality Client Care
Quality Client CareQuality Client Care
Quality Client Carenatagor
 
Quality health care
Quality health careQuality health care
Quality health carePS Deb
 
مهارات الجودة الصحية.ppt
مهارات الجودة الصحية.pptمهارات الجودة الصحية.ppt
مهارات الجودة الصحية.pptAbdulazizAlkaabba
 
Quality MANAGEMENT skills- 2023-.ppt
Quality MANAGEMENT skills- 2023-.pptQuality MANAGEMENT skills- 2023-.ppt
Quality MANAGEMENT skills- 2023-.pptAbdulazizAlkaabba
 
Clinical audit for the enlightened ian callanan hslg conference 2013
Clinical audit for the enlightened ian callanan hslg conference 2013Clinical audit for the enlightened ian callanan hslg conference 2013
Clinical audit for the enlightened ian callanan hslg conference 2013hslgcommittee
 

Similar to 2010 PSOW Conference - Quality Management Program (20)

How to Implement Quality in Health Care Organizations.
How to Implement Quality in Health Care Organizations.How to Implement Quality in Health Care Organizations.
How to Implement Quality in Health Care Organizations.
 
Environmental Management Systems - ISO 14001
Environmental Management Systems - ISO 14001Environmental Management Systems - ISO 14001
Environmental Management Systems - ISO 14001
 
Introduction to Lean Sigma (LSS)
Introduction to Lean Sigma  (LSS)Introduction to Lean Sigma  (LSS)
Introduction to Lean Sigma (LSS)
 
Quality In Heath Sector
Quality  In Heath SectorQuality  In Heath Sector
Quality In Heath Sector
 
Quality, Risk & Compliance: Risk Management for Sponsors, Site, and CROs
Quality, Risk & Compliance: Risk Management for Sponsors, Site, and CROsQuality, Risk & Compliance: Risk Management for Sponsors, Site, and CROs
Quality, Risk & Compliance: Risk Management for Sponsors, Site, and CROs
 
Quality Client Care1
Quality Client Care1Quality Client Care1
Quality Client Care1
 
Clinical Audit by Bachchu Kailash Kaini
Clinical Audit by Bachchu Kailash KainiClinical Audit by Bachchu Kailash Kaini
Clinical Audit by Bachchu Kailash Kaini
 
Key Performance Indices ( KPI ) Ambulances @ ni ems 2020
Key Performance Indices ( KPI )  Ambulances  @ ni ems 2020Key Performance Indices ( KPI )  Ambulances  @ ni ems 2020
Key Performance Indices ( KPI ) Ambulances @ ni ems 2020
 
KPIs in Microbiology
KPIs in Microbiology KPIs in Microbiology
KPIs in Microbiology
 
ABEM MOC
ABEM MOCABEM MOC
ABEM MOC
 
Icare class
Icare classIcare class
Icare class
 
InternalEMSAuditing_Ronsonet.ppt
InternalEMSAuditing_Ronsonet.pptInternalEMSAuditing_Ronsonet.ppt
InternalEMSAuditing_Ronsonet.ppt
 
Quality Client Care
Quality Client CareQuality Client Care
Quality Client Care
 
Quality health care
Quality health careQuality health care
Quality health care
 
QMS Awareness Session
QMS Awareness SessionQMS Awareness Session
QMS Awareness Session
 
Quality Client Care
Quality Client CareQuality Client Care
Quality Client Care
 
مهارات الجودة الصحية.ppt
مهارات الجودة الصحية.pptمهارات الجودة الصحية.ppt
مهارات الجودة الصحية.ppt
 
Quality MANAGEMENT skills- 2023-.ppt
Quality MANAGEMENT skills- 2023-.pptQuality MANAGEMENT skills- 2023-.ppt
Quality MANAGEMENT skills- 2023-.ppt
 
Clinical audit for the enlightened ian callanan hslg conference 2013
Clinical audit for the enlightened ian callanan hslg conference 2013Clinical audit for the enlightened ian callanan hslg conference 2013
Clinical audit for the enlightened ian callanan hslg conference 2013
 
13711404.ppt
13711404.ppt13711404.ppt
13711404.ppt
 

More from PSOW

Sophisticated Prehospital Stroke Systems of Care
Sophisticated Prehospital Stroke Systems of CareSophisticated Prehospital Stroke Systems of Care
Sophisticated Prehospital Stroke Systems of CarePSOW
 
Community Paramedic Pilot
Community Paramedic PilotCommunity Paramedic Pilot
Community Paramedic PilotPSOW
 
Wisconsin EMS - James Newlun
Wisconsin EMS - James NewlunWisconsin EMS - James Newlun
Wisconsin EMS - James NewlunPSOW
 
Trouble In Mind
Trouble In MindTrouble In Mind
Trouble In MindPSOW
 
The Modern Age of Fraud and Abuse Compliance
The Modern Age of Fraud and Abuse ComplianceThe Modern Age of Fraud and Abuse Compliance
The Modern Age of Fraud and Abuse CompliancePSOW
 
Addiction Is A Brain Disease
Addiction Is A Brain DiseaseAddiction Is A Brain Disease
Addiction Is A Brain DiseasePSOW
 
2017 PSOW - Suzanne Martens Presentation
2017 PSOW - Suzanne Martens Presentation2017 PSOW - Suzanne Martens Presentation
2017 PSOW - Suzanne Martens PresentationPSOW
 
PSOW 2016 - HIPAA Compliance for EMS Community
PSOW 2016 - HIPAA Compliance for EMS CommunityPSOW 2016 - HIPAA Compliance for EMS Community
PSOW 2016 - HIPAA Compliance for EMS CommunityPSOW
 
Ketamine for psow sept 2014(3)
Ketamine for psow sept 2014(3)Ketamine for psow sept 2014(3)
Ketamine for psow sept 2014(3)PSOW
 

More from PSOW (9)

Sophisticated Prehospital Stroke Systems of Care
Sophisticated Prehospital Stroke Systems of CareSophisticated Prehospital Stroke Systems of Care
Sophisticated Prehospital Stroke Systems of Care
 
Community Paramedic Pilot
Community Paramedic PilotCommunity Paramedic Pilot
Community Paramedic Pilot
 
Wisconsin EMS - James Newlun
Wisconsin EMS - James NewlunWisconsin EMS - James Newlun
Wisconsin EMS - James Newlun
 
Trouble In Mind
Trouble In MindTrouble In Mind
Trouble In Mind
 
The Modern Age of Fraud and Abuse Compliance
The Modern Age of Fraud and Abuse ComplianceThe Modern Age of Fraud and Abuse Compliance
The Modern Age of Fraud and Abuse Compliance
 
Addiction Is A Brain Disease
Addiction Is A Brain DiseaseAddiction Is A Brain Disease
Addiction Is A Brain Disease
 
2017 PSOW - Suzanne Martens Presentation
2017 PSOW - Suzanne Martens Presentation2017 PSOW - Suzanne Martens Presentation
2017 PSOW - Suzanne Martens Presentation
 
PSOW 2016 - HIPAA Compliance for EMS Community
PSOW 2016 - HIPAA Compliance for EMS CommunityPSOW 2016 - HIPAA Compliance for EMS Community
PSOW 2016 - HIPAA Compliance for EMS Community
 
Ketamine for psow sept 2014(3)
Ketamine for psow sept 2014(3)Ketamine for psow sept 2014(3)
Ketamine for psow sept 2014(3)
 

2010 PSOW Conference - Quality Management Program