SlideShare a Scribd company logo

ROI on Learning and Development _long_dec_6_2007

•Download as PPT, PDF•
•
Ricky Kujawa
Ricky Kujawa

This document provides an introduction to return on investment (ROI) analysis for training and development programs. It discusses two common models for evaluating training effectiveness - the Kirkpatrick and Phillips models - and compares their levels of evaluation. The document also provides examples of evaluation targets and ROI figures obtained by other organizations. It then discusses how to measure intangible benefits, leverage advantages from intangibles, and provides a sample implementation plan and reporting structure for conducting an ROI analysis.

Business
1 of 24
ROI Introduction to Investors in People Return on Investment Ricky Kujawa
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Investors in People ,[object Object],[object Object],[object Object]
Wages – Human Capital Mgt. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Changing Management Styles ,[object Object],[object Object],[object Object]
Return on Investment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of ROI on Training and Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kilpatrick Model ,[object Object],[object Object],[object Object],[object Object],[object Object]
Phillips’ five levels of evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Framework Comparisons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROI MODEL record smart smart smart 1 collect ROI smart smart smart 5 total record smart smart smart 4 collect record smart smart smart 3 collect record smart smart smart 2 collect Pre Value Impact Train KPI’s Levels Costs
Example Implementation Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of ROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reporting Structure Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tangible Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
Intangible Benefits 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intangible Benefits 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tests for Converting Intangibles to Monetary Values ,[object Object],[object Object],[object Object],[object Object]
Changing Management Behaviours ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Levering Advantage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fortune 500 survey. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Popular Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROI Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended

How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15
BizLibrary
 
Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...
BizLibrary
 
Return on Investment for Training and Development
Return on Investment for Training and DevelopmentReturn on Investment for Training and Development
Return on Investment for Training and Development
Gloria Bentley
 
Learning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training ScorecardLearning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training Scorecard
Cornerstone OnDemand Foundation
 
ROI 1 - The Case For Training ROI
ROI 1 - The Case For Training ROIROI 1 - The Case For Training ROI
ROI 1 - The Case For Training ROI
dmdk12
 
How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15
BizLibrary
 
Measuring roi of training
Measuring roi of trainingMeasuring roi of training
Measuring roi of training
Yodhia Antariksa
 
ROI of Training - Converting Value and Calculating ROI
ROI of Training - Converting Value and Calculating ROIROI of Training - Converting Value and Calculating ROI
ROI of Training - Converting Value and Calculating ROI
dmdk12
 

Recommended

How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 02.17.15
BizLibrary
 
Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...
BizLibrary
 
Return on Investment for Training and Development
Return on Investment for Training and DevelopmentReturn on Investment for Training and Development
Return on Investment for Training and Development
Gloria Bentley
 
Learning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training ScorecardLearning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training Scorecard
Cornerstone OnDemand Foundation
 
ROI 1 - The Case For Training ROI
ROI 1 - The Case For Training ROIROI 1 - The Case For Training ROI
ROI 1 - The Case For Training ROI
dmdk12
 
How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15
How to Measure the Impact of Employee Soft Skills Training | Webinar 06.02.15
BizLibrary
 
Measuring roi of training
Measuring roi of trainingMeasuring roi of training
Measuring roi of training
Yodhia Antariksa
 
ROI of Training - Converting Value and Calculating ROI
ROI of Training - Converting Value and Calculating ROIROI of Training - Converting Value and Calculating ROI
ROI of Training - Converting Value and Calculating ROI
dmdk12
 
How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15
How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15
How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15
BizLibrary
 
Top 10 Training Metrics
Top 10 Training MetricsTop 10 Training Metrics
Top 10 Training Metrics
The Blockchain Academy
 
L&D KPIs
L&D KPIsL&D KPIs
L&D KPIs
viniciustsugue
 
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Cornerstone OnDemand
 
Balanced Scorecard Presentation
Balanced Scorecard PresentationBalanced Scorecard Presentation
Balanced Scorecard Presentation
timadams2323
 
Creating Performance Based Culture trough Performance Management Systems
Creating Performance Based Culture trough Performance Management Systems Creating Performance Based Culture trough Performance Management Systems
Creating Performance Based Culture trough Performance Management Systems
Kenny Ong
 
Performance consultant
Performance consultantPerformance consultant
Performance consultant
Training As A Service
 
Protecting Your Investment In L&D Initiatives
Protecting Your Investment In L&D InitiativesProtecting Your Investment In L&D Initiatives
Protecting Your Investment In L&D Initiatives
People Coaching Works Bhd
 
Career plan example
Career plan exampleCareer plan example
Career plan example
Career Development Service, University of Leicester
 
Latest Trends in Performance Management
Latest Trends in Performance Management Latest Trends in Performance Management
Latest Trends in Performance Management
Manali Vyas
 
KRA for Head of HR
KRA for Head of HRKRA for Head of HR
KRA for Head of HR
my nguyen
 
Mod 7 designing a total reward plans
Mod 7 designing a total reward plansMod 7 designing a total reward plans
Mod 7 designing a total reward plans
Hj Arriffin Mansor
 
Bite the bullet
Bite the bulletBite the bullet
Bite the bullet
Ajay Khanna
 
Nations Hotel New
Nations Hotel NewNations Hotel New
Nations Hotel New
ROI TRAINER
 
2009 Motivation Show - To Meet or Not To Meet
2009 Motivation Show - To Meet or Not To Meet2009 Motivation Show - To Meet or Not To Meet
2009 Motivation Show - To Meet or Not To Meet
Catalyst Performance Group
 
Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...
BizLibrary
 
Incentive presentation 070410
Incentive presentation 070410Incentive presentation 070410
Incentive presentation 070410
Mark MacLeod
 
Business Learning Strategy
Business Learning StrategyBusiness Learning Strategy
Business Learning Strategy
Nick DeNardo
 
Summary dash board - interview may 2018 (1)
Summary dash board - interview may 2018 (1)Summary dash board - interview may 2018 (1)
Summary dash board - interview may 2018 (1)
Nor Abd-Elmeseh
 
Who Killed Performance Management
Who Killed Performance ManagementWho Killed Performance Management
Who Killed Performance Management
David Chambers
 
Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...
Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...
Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...
Ricardo Viana Vargas
 
Group3 breakeven analysis
Group3 breakeven analysisGroup3 breakeven analysis
Group3 breakeven analysis
Swaraj Dhar, PMP
 

More Related Content

What's hot

Creating Performance Based Culture trough Performance Management Systems
Creating Performance Based Culture trough Performance Management Systems Creating Performance Based Culture trough Performance Management Systems
Creating Performance Based Culture trough Performance Management Systems
Kenny Ong
 
Mod 7 designing a total reward plans
Mod 7 designing a total reward plansMod 7 designing a total reward plans
Mod 7 designing a total reward plans
Hj Arriffin Mansor
 
Nations Hotel New
Nations Hotel NewNations Hotel New
Nations Hotel New
ROI TRAINER
 

What's hot (20)

How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15
How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15
How to Measure the Impact of Employee Soft Skills Training | Webinar 01_26_15
 
Top 10 Training Metrics
Top 10 Training MetricsTop 10 Training Metrics
Top 10 Training Metrics
 
L&D KPIs
L&D KPIsL&D KPIs
L&D KPIs
 
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
Emerging Trends in Performance Management: Diagnose, Discern & Develop - Part 1
 
Balanced Scorecard Presentation
Balanced Scorecard PresentationBalanced Scorecard Presentation
Balanced Scorecard Presentation
 
Creating Performance Based Culture trough Performance Management Systems
Creating Performance Based Culture trough Performance Management Systems Creating Performance Based Culture trough Performance Management Systems
Creating Performance Based Culture trough Performance Management Systems
 
Performance consultant
Performance consultantPerformance consultant
Performance consultant
 
Protecting Your Investment In L&D Initiatives
Protecting Your Investment In L&D InitiativesProtecting Your Investment In L&D Initiatives
Protecting Your Investment In L&D Initiatives
 
Career plan example
Career plan exampleCareer plan example
Career plan example
 
Latest Trends in Performance Management
Latest Trends in Performance Management Latest Trends in Performance Management
Latest Trends in Performance Management
 
KRA for Head of HR
KRA for Head of HRKRA for Head of HR
KRA for Head of HR
 
Mod 7 designing a total reward plans
Mod 7 designing a total reward plansMod 7 designing a total reward plans
Mod 7 designing a total reward plans
 
Bite the bullet
Bite the bulletBite the bullet
Bite the bullet
 
Nations Hotel New
Nations Hotel NewNations Hotel New
Nations Hotel New
 
2009 Motivation Show - To Meet or Not To Meet
2009 Motivation Show - To Meet or Not To Meet2009 Motivation Show - To Meet or Not To Meet
2009 Motivation Show - To Meet or Not To Meet
 
Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...Employee Training and Development: How to Measure Effectiveness and Impact | ...
Employee Training and Development: How to Measure Effectiveness and Impact | ...
 
Incentive presentation 070410
Incentive presentation 070410Incentive presentation 070410
Incentive presentation 070410
 
Business Learning Strategy
Business Learning StrategyBusiness Learning Strategy
Business Learning Strategy
 
Summary dash board - interview may 2018 (1)
Summary dash board - interview may 2018 (1)Summary dash board - interview may 2018 (1)
Summary dash board - interview may 2018 (1)
 
Who Killed Performance Management
Who Killed Performance ManagementWho Killed Performance Management
Who Killed Performance Management
 

Viewers also liked

HR PRACTICES IN RENATA LIMITED
HR PRACTICES IN RENATA LIMITEDHR PRACTICES IN RENATA LIMITED
HR PRACTICES IN RENATA LIMITED
Ariful ISLAM
 
Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...
Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...
Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...
Leena Kakkar
 

Viewers also liked (12)

Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...
Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...
Determining the Mathematical ROI of a Project Management Office (PMO) Impleme...
 
Group3 breakeven analysis
Group3 breakeven analysisGroup3 breakeven analysis
Group3 breakeven analysis
 
The ROI of Learning
The ROI of LearningThe ROI of Learning
The ROI of Learning
 
Calculate Your ROI on Networking Events
Calculate Your ROI on Networking EventsCalculate Your ROI on Networking Events
Calculate Your ROI on Networking Events
 
HR PRACTICES IN RENATA LIMITED
HR PRACTICES IN RENATA LIMITEDHR PRACTICES IN RENATA LIMITED
HR PRACTICES IN RENATA LIMITED
 
Lobbying For Success Lpga
Lobbying For Success LpgaLobbying For Success Lpga
Lobbying For Success Lpga
 
Break-Even Analysis and Break-Even Point
Break-Even Analysis and Break-Even PointBreak-Even Analysis and Break-Even Point
Break-Even Analysis and Break-Even Point
 
Business Case Development
Business Case DevelopmentBusiness Case Development
Business Case Development
 
Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...
Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...
Presentation on CVP Analysis, Break Even Point & Applications of Marginal Cos...
 
Liberalization Privatization Globalization (LPG)
Liberalization Privatization Globalization (LPG)Liberalization Privatization Globalization (LPG)
Liberalization Privatization Globalization (LPG)
 
Principles of hr management ppt slides
Principles of hr management ppt slidesPrinciples of hr management ppt slides
Principles of hr management ppt slides
 
Balanced scorecard ppt slides
Balanced scorecard ppt slidesBalanced scorecard ppt slides
Balanced scorecard ppt slides
 

Similar to ROI on Learning and Development _long_dec_6_2007

2009 Roi Trainer 1 Rev1
2009 Roi Trainer 1 Rev12009 Roi Trainer 1 Rev1
2009 Roi Trainer 1 Rev1
ROI TRAINER
 
Interviews Module 05 – Live ChatEvaluating Tr.docx
Interviews Module 05 – Live ChatEvaluating Tr.docxInterviews Module 05 – Live ChatEvaluating Tr.docx
Interviews Module 05 – Live ChatEvaluating Tr.docx
normanibarber20063
 
Return On Investment Training And Development
Return On Investment Training And DevelopmentReturn On Investment Training And Development
Return On Investment Training And Development
Ahmed Zeen EL Abeden
 
IPRA Board Retreat Presentation
IPRA Board Retreat PresentationIPRA Board Retreat Presentation
IPRA Board Retreat Presentation
IPRA
 
How to-measure-the-return-on-your-hr-investment
How to-measure-the-return-on-your-hr-investmentHow to-measure-the-return-on-your-hr-investment
How to-measure-the-return-on-your-hr-investment
Ahmed A.samra
 
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorial
Sanitized Knowledge Transfer Deliverable:Rapid Process Change TutorialSanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorial
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorial
guesta83e9d
 
Balanced scorecards for the busy business person
Balanced scorecards for the busy business personBalanced scorecards for the busy business person
Balanced scorecards for the busy business person
The Executive Suite
 

Similar to ROI on Learning and Development _long_dec_6_2007 (20)

Does your learning solution solve business performance problems?
Does your learning solution solve business performance problems?Does your learning solution solve business performance problems?
Does your learning solution solve business performance problems?
 
ROI-Institute-Brochure1
ROI-Institute-Brochure1ROI-Institute-Brochure1
ROI-Institute-Brochure1
 
2009 Roi Trainer 1 Rev1
2009 Roi Trainer 1 Rev12009 Roi Trainer 1 Rev1
2009 Roi Trainer 1 Rev1
 
The Kirkpatrick-Phillips-Evaluation Model
The Kirkpatrick-Phillips-Evaluation ModelThe Kirkpatrick-Phillips-Evaluation Model
The Kirkpatrick-Phillips-Evaluation Model
 
Measuring Roi Of Training & Development Ravinder Tulsiani
Measuring Roi Of Training & Development Ravinder TulsianiMeasuring Roi Of Training & Development Ravinder Tulsiani
Measuring Roi Of Training & Development Ravinder Tulsiani
 
ROI Evaluation Approach
ROI Evaluation ApproachROI Evaluation Approach
ROI Evaluation Approach
 
Roi Certification Kraków May 2017
Roi Certification Kraków May 2017Roi Certification Kraków May 2017
Roi Certification Kraków May 2017
 
Measuring ROI of Training
Measuring ROI of Training Measuring ROI of Training
Measuring ROI of Training
 
Interviews Module 05 – Live ChatEvaluating Tr.docx
Interviews Module 05 – Live ChatEvaluating Tr.docxInterviews Module 05 – Live ChatEvaluating Tr.docx
Interviews Module 05 – Live ChatEvaluating Tr.docx
 
Return On Investment Training And Development
Return On Investment Training And DevelopmentReturn On Investment Training And Development
Return On Investment Training And Development
 
OCA Sept 2014: Measuring Organization Development Interventions
OCA Sept 2014: Measuring Organization Development InterventionsOCA Sept 2014: Measuring Organization Development Interventions
OCA Sept 2014: Measuring Organization Development Interventions
 
IPRA Board Retreat Presentation
IPRA Board Retreat PresentationIPRA Board Retreat Presentation
IPRA Board Retreat Presentation
 
How to-measure-the-return-on-your-hr-investment
How to-measure-the-return-on-your-hr-investmentHow to-measure-the-return-on-your-hr-investment
How to-measure-the-return-on-your-hr-investment
 
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorial
Sanitized Knowledge Transfer Deliverable:Rapid Process Change TutorialSanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorial
Sanitized Knowledge Transfer Deliverable:Rapid Process Change Tutorial
 
2019 et (c) understanding an ocp print
2019 et (c) understanding an ocp print2019 et (c) understanding an ocp print
2019 et (c) understanding an ocp print
 
Measuring_HR_ROI-1.pdf
Measuring_HR_ROI-1.pdfMeasuring_HR_ROI-1.pdf
Measuring_HR_ROI-1.pdf
 
Rethinking Evaluation
Rethinking EvaluationRethinking Evaluation
Rethinking Evaluation
 
Balanced scorecards for the busy business person
Balanced scorecards for the busy business personBalanced scorecards for the busy business person
Balanced scorecards for the busy business person
 
perf mgmnt - BBA.ppt
perf mgmnt - BBA.pptperf mgmnt - BBA.ppt
perf mgmnt - BBA.ppt
 
PPT-for-report-march-19.pptx
PPT-for-report-march-19.pptxPPT-for-report-march-19.pptx
PPT-for-report-march-19.pptx
 

Recently uploaded

Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
pr788182
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
gargpaaro
 

Recently uploaded (20)

Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Phases of Negotiation .pptx
Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 

ROI on Learning and Development _long_dec_6_2007

  • 1. ROI Introduction to Investors in People Return on Investment Ricky Kujawa
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. ROI MODEL record smart smart smart 1 collect ROI smart smart smart 5 total record smart smart smart 4 collect record smart smart smart 3 collect record smart smart smart 2 collect Pre Value Impact Train KPI’s Levels Costs
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.