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The Role of Compliance
in Government Enforcement
Speakers: Shannon Sumner, CPA, CHC
Principal PYA, P.C.
David Ogden, Partner
Wilmer Cutler Pickering Hale and Dorr LLP
Agenda
•Government Perspectives on Corporate Enforcement
•Overview of Deferred Prosecution Agreements, Non-
Prosecution Agreements, and Corporate Integrity
Agreements
•What Can We Learn From NPAs, DPAs, and CIAs
Regarding Compliance Programs?
•Wrap-Up/Key Takeaways
Government Perspectives on Corporate Enforcement
Recent Developments in Compliance
•This year has witnessed several notable
developments in corporate enforcement
• “Granston Memo”
• Provides defense counsel and relators’ counsel guidance on which
cases are candidates for a government motion to dismiss and a
basis to argue that the government should (or should not) move to
dismiss meritless claims over a relators’ objection.
• “Brand Memo”
• Makes clear that guidance documents “lack the force of the law,”
and emphasizes that DOJ lawyers should not treat them as though
they are mandatory.
Recent Developments in Compliance (cont’d)
•Increased Coordination
• May 2018 Memorandum discouraging “piling on”
• So-called “piling on” occurs when one agency starts an
investigation, and other agencies join in to seek punishment for
the same alleged misconduct
• July 2018 Establishment of the Working Group on
Corporate Enforcement and Accountability
• President Trump issued an Executive Order establishing a new
Working Group on Corporate Enforcement and Accountability to
promote consistency in white collar efforts
Moving Toward Greater Individual
Accountability & Corporate Compliance
• The Justice Department’s interest in improving its
“relationships with good corporate citizens” and
incentivizing increased corporate compliance
• DAG Rosenstein:
• High corporate fines “do not necessarily directly deter individual
wrongdoers,” because “at the level of each individual decision-
maker, the deterrent effect of a potential corporate penalty is
muted and diffused,” hence continued emphasis on
enforcement against individual wrongdoers.
• “[M]any companies deserve great credit for taking the initiative
to develop truly robust corporate compliance programs.”
• “Compliance programs promote” the Justice Department’s
primary goal of deterring wrongdoing and encouraging prompt
disclosure of violations to enforcement authorities.
Moving Toward Greater Individual
Accountability & Corporate Compliance (cont’d)
•Past Deputy AG’s have made similar observations:
• Corporate enforcement should “incentivize corporations
to establish effective compliance programs.”
• Government should “make certain that responsible
corporate citizenship is encouraged and rewarded.”
Aggressive Enforcement
•In a single announcement in July 2017, the Justice Department
announced charges against 412 individuals in 41 districts involving
$1.3 billion in alleged false billing. Charges included medically
unnecessary treatments, treatments never provided, and kickbacks.
•More recently, the Justice Department announced charges against
601 individuals in 58 districts involving over $2 billion in alleged
fraudulent billing schemes, kickbacks, and opioid distribution.
•Overall, in fiscal year 2017, the Justice Department recovered $3.7
billion from False Claims Act cases, including $2.4 billion from the
healthcare industry.
•From October 2017 through March 2018, Office for the Inspector
General for the U.S. Department of Health & Human Services (HHS
OIG) reported expected investigative recoveries of $1.46 billion,
criminal actions against 424 individuals or entities, exclusion of 1,588
individuals and entities from participation in Federal healthcare
programs, and civil actions against 349 individuals and entities.
Increasing Focus
on Enforcement
Against
Responsible
Individual
Wrongdoers
Overview of Deferred Prosecution Agreements,
Non-Prosecution Agreements, and Corporate
Integrity Agreements
Definition of a Deferred Prosecution Agreement
• A DPA is a type of voluntary, pre-trial agreement used to
resolve investigations into corporate misconduct without
a guilty plea by the corporation.
• The agreement is between the company and the
government, and is designed to avoid the penalties of
conviction.
• The government agrees to defer – and ultimately forego
– prosecution of the matter pending the company’s
complying with the requirements of the DPA during a
specified term.
• A DPA is formally filed with a court along with charging
documents.
Definition of a Non-Prosecution Agreement
•Like the Deferred Prosecution Agreement, a Non-
Prosecution Agreement is a voluntary pre-trial
agreement used to resolve investigations into
corporate misconduct.
•An NPA is not formally filed with a court.
•For this reason, NPAs are viewed as more favorable
to the corporation than DPAs.
Key Provisions of DPAs & NPAs
•Key provisions of DPAs & NPAs typically include:
• Acceptance of responsibility.
• Statement of facts, which outlines the alleged misconduct.
• Prohibition against public statements contradicting the
acceptance of responsibility.
• Requirement to cooperate in government investigations.
• Requirement to self-report evidence or allegations of
certain misconduct.
• Appointment and terms for a corporate monitor.
Factors Government Considers
•In deciding whether to impose a DPA or NPA,
prosecutors consider several factors, including:
• The underlying misconduct.
• The root cause of that misconduct.
• The company’s prior history.
• Remediation efforts taken by the company.
• Cooperation with the investigation.
• The strength of the company’s compliance program.
Strong Compliance Programs Are Essential
• Companies with strong compliance programs should be
treated better than those with a weak compliance
commitment.
• In evaluating the corporate compliance program, the
government focuses on factors such as:
• Compliance autonomy.
• Compliance resources.
• Oversight.
• The strength of compliance policies and procedures.
• Compliance controls.
• Training.
• Audits and risk assessments.
• Compliance incentives.
• Confidential reporting and investigations.
• Disciplinary measures.
• Compliance testing.
Monitorships
• Monitorships are sometimes required as an aspect of an
NPA, DPA, or other consensual resolution.
• Imposition of a Monitor: “Benczkowski Memo”
• In October 2018, AAG Benczkowski issued new guidance
regarding the imposition and selection of corporate monitors in
Criminal Division matters (the “Benczkowski Memo”)
• Goals of the Memo:
• To further refine the factors that go into the determination of whether
a monitor is needed.
• To clarify and refine the monitor selection process.
• Procedural Implications:
• Supersedes the 2009 “Breuer Memo” on the same topic.
• Supplements the 2008 “Morford Memo,” which addressed the
selection of monitors in the contexts of DPAs and NPAs.
• Key Principles:
• The imposition of a corporate monitor is never meant to be punitive.
• Imposing a monitor should be the exception, not the rule.
• The Justice Department’s approach to monitorships should be
pragmatic.
Monitorships (cont’d)
• Guiding Principles for Determining When a Monitor is
Needed, including but not limited to:
• Whether the underlying misconduct involved the manipulation
of corporate books and records or the exploitation of an
inadequate compliance program or internal control systems.
• Whether the misconduct at issue was pervasive across the
business organization or approved or facilitated by senior
management.
• Whether the corporation has made significant investments in,
and improvements to, its corporate compliance program and
internal control systems.
• Whether remedial improvements to the compliance program
and internal controls have been tested to demonstrate that
they would prevent or detect similar misconduct in the future.
Monitorships (cont’d)
•New Standing Committee on the Selection of
Monitors
• Benczkowski Memo also marked the creation of a new
standing committee – the Standing Committee on the
Selection of Monitors
• Members include:
• Deputy Assistant Attorney General with supervisory responsibility
for the Fraud Section (or his/her designee)
• Chief of the Fraud Section or other relevant section (or his/her
designee)
• Deputy Designed Agency Ethics Official for the Criminal Division (or
pre-identified person as enumerated by the Memo)
Monitorships (cont’d)
•Selection Process
• Monitors may be compliance experts, former prosecutors,
or other individuals trusted by both sides to help the
company avoid repeat violations.
• The government and company will jointly select the
monitor:
• Company offers a slate of monitors.
• Government accepts one or asks for additional options before
accepting a nominee.
•Purpose
• Monitorships offer the opportunity to improve a
company’s compliance systems and ethical culture, reduce
the risk of recidivism, and improve relationships with
regulators and law enforcement officials
Monitor Duties
•The monitor has several responsibilities, including
overseeing, reviewing, and proposing modification
of a company’s compliance program
• In furtherance of those goals, monitors:
• Review policies.
• Test system controls.
• Assess compliance risks.
•Periodic reports
• The monitor provides periodic reports of its findings and
recommendations to the government and the company,
which make recommendations for improvements to
corporate compliance.
Monitor Team
•A monitor will generally select of team of individuals
at his/her firm to assist the monitor in carrying out
his/her duties.
•Monitors often employ forensic accountants as well.
• A forensic accounting team works with the monitor to
evaluate the effectiveness of internal accounting controls,
record-keeping, and financial reporting procedures as they
relate to compliance.
Monitor Recommendations
•Companies must typically adopt monitors’
recommendations or explain to the DOJ why they
have not.
•Strong incentive to adopt recommendations
•Imposes obligation on monitor to assess intended
and possible unintended consequences
•Ideally, the monitor discusses proposed
recommendations with the company and DOJ and
considers their views when finalizing
Certification
• The monitor’s investigations and assessments all lead to
what could be the most important aspect of a
monitorship—certification.
• The terms of certification vary from case to case.
• For example, some negotiated resolutions require the monitor to
certify effectiveness of the compliance program related to the specific
alleged misconduct that gave rise to the agreement, while others
require the monitor to certify the effectiveness of the company’s
program to prevent and detect fraud broadly.
• Example Certification Language: “[T]he Monitor shall certify in a final
report whether [the Company’s] compliance program, including its
policies and procedures, is reasonably designed and implemented to
prevent and detect violations of the [relevant statute].”
• Certification is a condition of non-prosecution.
• If the monitor cannot complete the certification, the monitorship
may be extended.
Monitorships Overview
• Monitorships are extensive, expensive, and time consuming.
• Companies under monitorships should cooperate with the
monitor as fully as possible, engage in open dialogue with the
monitor about strengths and weaknesses of compliance and
ethics culture, and embrace monitor recommendations for
improvement.
• A monitor’s ability to execute the certification will depend on
confidence that he or she understands the company, and that
it has genuinely addressed its issues. Successful
implementation of a monitor’s recommendations obviously
will play a role.
• Companies should work diligently to provide the monitor
with the confidence he or she needs to certify compliance.
Corporate Integrity Agreements
•When are they used?
• Civil Settlement Agreement
• Not every settlement results in CIA
•How are they used
• Enforcement tool
• Entity will not be excluded from participation in federal
healthcare program
• Typically 5 years
Corporate Integrity Agreements (cont’d)
CoreElements
(non-negotiable) Board and Management accountability
Compliance Officer status
Board and Management Certifications
Ineligible persons
Policies and Procedures
Independent Review Organization (IRO) engagement
Reporting provisions
Corporate Integrity Agreements (cont’d)
•Enhanced CIA Elements - “Version 2.0”
• Preamble (past compliance efforts)
• AmerisourceBergen CIA
• Monitoring and auditing specific to key risk areas (e.g. one
size no longer fits all entities)
• Specific Focused Education Requirements
• Community Health Systems/HMA Amended CIA
• Scope of IRO engagement
Key Takeaway
Evidence of Board and Management
accountability is paramount and a core
requirement under these recent CIAs
What Can We Learn From DPAs and CIAs
Regarding Compliance Programs?
Parties to CIAs Are Growing
• Hospitals and health systems
• Physician practices
• Long term care facilities (e.g., SNFs)
• Pharmaceutical companies
• Medical device manufacturers
Key Takeaway
Entities should review recent CIAs applicable to their sector
to be informed regarding the government's compliance
program expectations. A compliance work plan should be
designed to address these areas of exposure.
• DME suppliers
• Ambulance companies
• Laboratories
• Rehab and therapy
providers
Compliance Work Plan Impact Examples
• Pharmaceutical and Medical Device Related CIAs
• Included obligations regarding travel and expense
reimbursements for training and product demonstrations (AKS)
• Provider takeaway – are you aware of your health system’s
analysis of the CMS Open Payment Registry and the
existence/completeness of the Conflict of Interest disclosure
process (e.g., speaker fees, travel and entertainment)?
• Compliance Work Plan – Include Open Payment Registry and
Conflict of Interest Process audits; Research and Principal
Investigators
• Ambulance Provider Related CIAs
• What, if any, restocking policies exist within your facilities?
Have these policies and procedures been audited?
Definition of “Covered Persons” Expanding
• Employees
• Active Medical Staff
• Vendors/Subcontractors
• “Arrangements” Covered Persons
• Recruiting, Strategy, Manpower Planning, Physician Contracting,
Finance
• Sales Reps, Marketing Team, HR (Incentives/Commissions)
• “Billing” Covered Persons
• “Clinical” Covered Persons
• “Case Management” Covered Persons
Definition of “Covered Persons” Expanding (cont'd)
•Essentially, the organization is responsible for
actions for anyone “under their control.”
Key Takeaway
Boards and management should assess the
coverage of their compliance program to
identify whether it is comprehensive enough to
cover the span of control outlined in recent CIAs
Global operations Subsidiaries or affiliates Compliance corporate
structures and joint
ventures
Outsourced
functions/departments
Complex supply chains
Board Accountability and Mandatory Certifications
Source: Individual Accountability/Mandatory Certifications/Expansions of “Covered Persons” – Signature Health CIA
“The Board of Directors has made a reasonable
inquiry into the operations of Signature’s Compliance
Program, including the performance of the
Compliance Officer and the Compliance Committee.
Based on its inquiry and review, the Board has
concluded that, to the best of its knowledge,
Signature has implemented and effective Compliance
Program to meet Federal health care program
requirements and the obligations of the CIA.”
Board Accountability/Mandatory Certifications
(cont'd)
•Annual reports to describe Board activity to
demonstrate active oversight of compliance
• Support for compliance officer reporting to Board
(minutes, notes, dates)
• Reports reviewed and actions taken
• List of policies and procedures
• Results of risk assessments performed
• Work plans developed
• Resources analyzed to address high risk areas
• Audits performed
• Corrective action taken
• Continuous risk assessment process
Board Accountability/Mandatory Certifications
(cont'd)
•Certifications clearly tell us the OIG’s expectations
for Board Accountability
• The Board should formally address via meetings:
• Performance of the Compliance Officer
• Performance of the Compliance Committee
• Effectiveness of the Compliance Program
Key Takeaway
The Board’s calendar should include these topics so that these
responsibilities can be accomplished during the year. These
responsibilities should also be included within the Board’s self
assessment process.
Management Certifications
and Expansion of “Certifying Employees”
Source: North Broward Hospital District
“I have been trained on and understand the compliance
requirements and responsibilities as they relate to [insert name
of department], an area under my supervision. My job
responsibilities include ensuring compliance with regard to the
[insert name of department] with all applicable Federal health
care program requirements, obligations of the Corporate
Integrity Agreement, and NBHD policies, and I have taken steps
to promote such compliance. To the best of my knowledge,
except as otherwise described herein, the [insert name of
department] of NBHD is in compliance with all Federal health
care program requirements and the obligations of the
Corporate Integrity Agreement. I understand that this
certification is being provided to and relied upon by the United
States.”
• Certifying Employees
• Who and how many can vary depending upon the nature of
the CIA
• Ranges from C-Suite to Line Management and in between!
• Controller
• Human Resources
• VP Philanthropy
• Division Vice President
• Chief Strategy Officer
• Physician Recruiter
• Education critical regarding roles and responsibilities
for compliance
Management Certifications
and Expansion of “Certifying Employees” (cont'd)
Key Takeaway
Assess the "certifying employees" in your organization to determine
whether compliance education is specific enough to address
individual accountability with case studies for maximum impact.
General Compliance 101 training is no longer sufficient.
Stature of Compliance Officer and Span of Control
Stature of Compliance Officer
Be independent and
protected from
executive level conflict
of interest
Be positioned as a
member of senior
management
Have appropriate
reporting relationships
with the CEO and the
board
CFO or General Counsel as
compliance officer can result in
conflicts of interest and generally
frowned upon by the OIG
without appropriate safeguards
in place.
Stature of Compliance Officer and Span of Control
(cont'd)
•Span of control to include additional high-risk areas
• Information technology
and cybersecurity
• Physician contracting
and recruiting
• Real estate
• Marketing
• Procurement and
supply chain
• Quality
• Joint ventures
• Outsourced Services
Key Takeaway
The compliance program stretches beyond
billing and coding. The Compliance Officer
should have authority to collaborate with
other high risk areas and departments and
be endorsed by management and the Board.
Incentivizing Compliance Through Compensation
•Compliance “modifiers”
• Adjustments to incentive compensation
(up or down)
• Individual, departmental and entity specific
•Performance appraisal systems
•Inclusion of compliance metrics in
balanced scorecards
• Culture surveys
• Audit results
(internal and external)
• Specific compliance matters
Incentivizing Compliance Through Compensation
(cont'd)
•GlaxoSmithKline (GSK) CIA – Executive Financial
Recoupment Program
• Potential for forfeiture and recoupment of an amount
equivalent to up to three years of annual performance pay
(annual bonus, plus long term incentives) for any GSK
executive who is discovered to have been involved in any
significant misconduct.
• Applies to all members of GSK’s corporate executive team
and to any vice presidents and senior vice presidents who
are based in the U.S. who are current GSK employees or
former GSK employees at the time of a Recoupment
Determination.
Key Takeaway
Assess how your employees are incentivized
and whether these incentives align with the
compliance culture of the organization.
Code of Conduct 2.0
Key Takeaway
Assess the last time your Code of
Conduct was revised. Does it
require commitment to a culture of
compliance and does your training
program provide real-life case
studies of ethical decision making?
Ethical
decision-
making
Raising and
resolving
ethical issues
Third-party
contract
provisions
Ongoing
training and
case studies
Evolution of Risk Assessments
•Completeness of risk universe
• Joint ventures, outsourced services, third-party
relationships
•Collaboration with “Internal Assurance Providers”
• Compliance, legal, internal audit, finance, risk
management, quality
•Collaboration with “External Assurance Providers”
• External audit, outside counsel
Key Takeaway
A compliance risk assessment should include risks that result
in audit coverage as well as those risks areas that cannot be
covered due to resource constraints for the Board to either
accept the risk or provide additional resources to address
Evolution of Risk Assessments (cont’d)
New Positions, Functions, and Systems
•Arrangements officer
•Grants management system
•Focused arrangements system
• Central tracking system
• Written, signed and approved agreements
• Activities verified and supported
• Appropriate remuneration
• Fair Market Value
• Commercial reasonableness
Key Takeaway
Assess whether the entity's current
contract management system is capable
of tracking arrangements as required by
recent CIAs. Review expected criteria
during vendor selection process if
selecting a new contract management
system.
Independent Experts
•Independent Review
Organization
•Compliance “expert”
•Monitor
•Governance member with
compliance expertise
Key Takeaway
Enlist the assistance of a
compliance expert periodically to
conduct an independent
effectiveness assessment of your
compliance program.
Compliance Program Effectiveness
•Beyond the “7 Elements”
•Action plan follow-up is critical
•Independent assessment
Focused Education in High Risk Areas by Experts
•Anti-Kickback, Stark, and FCA
•Billing, Reimbursement, Clinical Decision Making, Case
Management, Arrangements (2 hours CHSI/HMA CIA)
•Employees and third parties
•Requirement in CIA regarding supervision of work
•Risk assessment should inform those to receive training
Providers
(employed and medical staff)
Marketing
Case Managers Physician Recruitment
Research Medical Education Grants
Supply Chain/Procurement Real Estate
Emphasis on Auditing and Monitoring of
Control Environment in High Risk Areas
•Systems review, arrangements review, eligibility
review, and claims review
Relationships
with referral
sources
Claims to
federal health
care programs
Quality of care
Marketing and
sales
Real estate Grant funding
Inpatient
medical
necessity
Drug
restocking
practices
Research
practices
Patient
eligibility
(e.g. hospice)
Key Takeaways
Key Takeaways
 Board and Management
Accountability
 Assess Compliance Incentives
 Review of Recent CIAs  Review Code of Conduct
 Assess Compliance Program
Coverage
 Breadth of Compliance Risk
Assessments
 Assess Training Programs  Assess Current Contract
Management System
 Compliance Officer Span of
Control
 Compliance Program
Independent Effectiveness
Assessment
Questions?
Shannon Sumner, CPA, CHC
Consulting Principal
Compliance Officer
ssumner@pyapc.com
David Ogden
Partner
Chair, Government and Regulatory
Litigation Practice Group
david.ogden@wilmerhale.com
Thank you!

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The Role of Compliance in Government Enforcement

  • 1. The Role of Compliance in Government Enforcement Speakers: Shannon Sumner, CPA, CHC Principal PYA, P.C. David Ogden, Partner Wilmer Cutler Pickering Hale and Dorr LLP
  • 2. Agenda •Government Perspectives on Corporate Enforcement •Overview of Deferred Prosecution Agreements, Non- Prosecution Agreements, and Corporate Integrity Agreements •What Can We Learn From NPAs, DPAs, and CIAs Regarding Compliance Programs? •Wrap-Up/Key Takeaways
  • 3. Government Perspectives on Corporate Enforcement
  • 4. Recent Developments in Compliance •This year has witnessed several notable developments in corporate enforcement • “Granston Memo” • Provides defense counsel and relators’ counsel guidance on which cases are candidates for a government motion to dismiss and a basis to argue that the government should (or should not) move to dismiss meritless claims over a relators’ objection. • “Brand Memo” • Makes clear that guidance documents “lack the force of the law,” and emphasizes that DOJ lawyers should not treat them as though they are mandatory.
  • 5. Recent Developments in Compliance (cont’d) •Increased Coordination • May 2018 Memorandum discouraging “piling on” • So-called “piling on” occurs when one agency starts an investigation, and other agencies join in to seek punishment for the same alleged misconduct • July 2018 Establishment of the Working Group on Corporate Enforcement and Accountability • President Trump issued an Executive Order establishing a new Working Group on Corporate Enforcement and Accountability to promote consistency in white collar efforts
  • 6. Moving Toward Greater Individual Accountability & Corporate Compliance • The Justice Department’s interest in improving its “relationships with good corporate citizens” and incentivizing increased corporate compliance • DAG Rosenstein: • High corporate fines “do not necessarily directly deter individual wrongdoers,” because “at the level of each individual decision- maker, the deterrent effect of a potential corporate penalty is muted and diffused,” hence continued emphasis on enforcement against individual wrongdoers. • “[M]any companies deserve great credit for taking the initiative to develop truly robust corporate compliance programs.” • “Compliance programs promote” the Justice Department’s primary goal of deterring wrongdoing and encouraging prompt disclosure of violations to enforcement authorities.
  • 7. Moving Toward Greater Individual Accountability & Corporate Compliance (cont’d) •Past Deputy AG’s have made similar observations: • Corporate enforcement should “incentivize corporations to establish effective compliance programs.” • Government should “make certain that responsible corporate citizenship is encouraged and rewarded.”
  • 8. Aggressive Enforcement •In a single announcement in July 2017, the Justice Department announced charges against 412 individuals in 41 districts involving $1.3 billion in alleged false billing. Charges included medically unnecessary treatments, treatments never provided, and kickbacks. •More recently, the Justice Department announced charges against 601 individuals in 58 districts involving over $2 billion in alleged fraudulent billing schemes, kickbacks, and opioid distribution. •Overall, in fiscal year 2017, the Justice Department recovered $3.7 billion from False Claims Act cases, including $2.4 billion from the healthcare industry. •From October 2017 through March 2018, Office for the Inspector General for the U.S. Department of Health & Human Services (HHS OIG) reported expected investigative recoveries of $1.46 billion, criminal actions against 424 individuals or entities, exclusion of 1,588 individuals and entities from participation in Federal healthcare programs, and civil actions against 349 individuals and entities. Increasing Focus on Enforcement Against Responsible Individual Wrongdoers
  • 9. Overview of Deferred Prosecution Agreements, Non-Prosecution Agreements, and Corporate Integrity Agreements
  • 10. Definition of a Deferred Prosecution Agreement • A DPA is a type of voluntary, pre-trial agreement used to resolve investigations into corporate misconduct without a guilty plea by the corporation. • The agreement is between the company and the government, and is designed to avoid the penalties of conviction. • The government agrees to defer – and ultimately forego – prosecution of the matter pending the company’s complying with the requirements of the DPA during a specified term. • A DPA is formally filed with a court along with charging documents.
  • 11. Definition of a Non-Prosecution Agreement •Like the Deferred Prosecution Agreement, a Non- Prosecution Agreement is a voluntary pre-trial agreement used to resolve investigations into corporate misconduct. •An NPA is not formally filed with a court. •For this reason, NPAs are viewed as more favorable to the corporation than DPAs.
  • 12. Key Provisions of DPAs & NPAs •Key provisions of DPAs & NPAs typically include: • Acceptance of responsibility. • Statement of facts, which outlines the alleged misconduct. • Prohibition against public statements contradicting the acceptance of responsibility. • Requirement to cooperate in government investigations. • Requirement to self-report evidence or allegations of certain misconduct. • Appointment and terms for a corporate monitor.
  • 13. Factors Government Considers •In deciding whether to impose a DPA or NPA, prosecutors consider several factors, including: • The underlying misconduct. • The root cause of that misconduct. • The company’s prior history. • Remediation efforts taken by the company. • Cooperation with the investigation. • The strength of the company’s compliance program.
  • 14. Strong Compliance Programs Are Essential • Companies with strong compliance programs should be treated better than those with a weak compliance commitment. • In evaluating the corporate compliance program, the government focuses on factors such as: • Compliance autonomy. • Compliance resources. • Oversight. • The strength of compliance policies and procedures. • Compliance controls. • Training. • Audits and risk assessments. • Compliance incentives. • Confidential reporting and investigations. • Disciplinary measures. • Compliance testing.
  • 15. Monitorships • Monitorships are sometimes required as an aspect of an NPA, DPA, or other consensual resolution. • Imposition of a Monitor: “Benczkowski Memo” • In October 2018, AAG Benczkowski issued new guidance regarding the imposition and selection of corporate monitors in Criminal Division matters (the “Benczkowski Memo”) • Goals of the Memo: • To further refine the factors that go into the determination of whether a monitor is needed. • To clarify and refine the monitor selection process. • Procedural Implications: • Supersedes the 2009 “Breuer Memo” on the same topic. • Supplements the 2008 “Morford Memo,” which addressed the selection of monitors in the contexts of DPAs and NPAs. • Key Principles: • The imposition of a corporate monitor is never meant to be punitive. • Imposing a monitor should be the exception, not the rule. • The Justice Department’s approach to monitorships should be pragmatic.
  • 16. Monitorships (cont’d) • Guiding Principles for Determining When a Monitor is Needed, including but not limited to: • Whether the underlying misconduct involved the manipulation of corporate books and records or the exploitation of an inadequate compliance program or internal control systems. • Whether the misconduct at issue was pervasive across the business organization or approved or facilitated by senior management. • Whether the corporation has made significant investments in, and improvements to, its corporate compliance program and internal control systems. • Whether remedial improvements to the compliance program and internal controls have been tested to demonstrate that they would prevent or detect similar misconduct in the future.
  • 17. Monitorships (cont’d) •New Standing Committee on the Selection of Monitors • Benczkowski Memo also marked the creation of a new standing committee – the Standing Committee on the Selection of Monitors • Members include: • Deputy Assistant Attorney General with supervisory responsibility for the Fraud Section (or his/her designee) • Chief of the Fraud Section or other relevant section (or his/her designee) • Deputy Designed Agency Ethics Official for the Criminal Division (or pre-identified person as enumerated by the Memo)
  • 18. Monitorships (cont’d) •Selection Process • Monitors may be compliance experts, former prosecutors, or other individuals trusted by both sides to help the company avoid repeat violations. • The government and company will jointly select the monitor: • Company offers a slate of monitors. • Government accepts one or asks for additional options before accepting a nominee. •Purpose • Monitorships offer the opportunity to improve a company’s compliance systems and ethical culture, reduce the risk of recidivism, and improve relationships with regulators and law enforcement officials
  • 19. Monitor Duties •The monitor has several responsibilities, including overseeing, reviewing, and proposing modification of a company’s compliance program • In furtherance of those goals, monitors: • Review policies. • Test system controls. • Assess compliance risks. •Periodic reports • The monitor provides periodic reports of its findings and recommendations to the government and the company, which make recommendations for improvements to corporate compliance.
  • 20. Monitor Team •A monitor will generally select of team of individuals at his/her firm to assist the monitor in carrying out his/her duties. •Monitors often employ forensic accountants as well. • A forensic accounting team works with the monitor to evaluate the effectiveness of internal accounting controls, record-keeping, and financial reporting procedures as they relate to compliance.
  • 21. Monitor Recommendations •Companies must typically adopt monitors’ recommendations or explain to the DOJ why they have not. •Strong incentive to adopt recommendations •Imposes obligation on monitor to assess intended and possible unintended consequences •Ideally, the monitor discusses proposed recommendations with the company and DOJ and considers their views when finalizing
  • 22. Certification • The monitor’s investigations and assessments all lead to what could be the most important aspect of a monitorship—certification. • The terms of certification vary from case to case. • For example, some negotiated resolutions require the monitor to certify effectiveness of the compliance program related to the specific alleged misconduct that gave rise to the agreement, while others require the monitor to certify the effectiveness of the company’s program to prevent and detect fraud broadly. • Example Certification Language: “[T]he Monitor shall certify in a final report whether [the Company’s] compliance program, including its policies and procedures, is reasonably designed and implemented to prevent and detect violations of the [relevant statute].” • Certification is a condition of non-prosecution. • If the monitor cannot complete the certification, the monitorship may be extended.
  • 23. Monitorships Overview • Monitorships are extensive, expensive, and time consuming. • Companies under monitorships should cooperate with the monitor as fully as possible, engage in open dialogue with the monitor about strengths and weaknesses of compliance and ethics culture, and embrace monitor recommendations for improvement. • A monitor’s ability to execute the certification will depend on confidence that he or she understands the company, and that it has genuinely addressed its issues. Successful implementation of a monitor’s recommendations obviously will play a role. • Companies should work diligently to provide the monitor with the confidence he or she needs to certify compliance.
  • 24. Corporate Integrity Agreements •When are they used? • Civil Settlement Agreement • Not every settlement results in CIA •How are they used • Enforcement tool • Entity will not be excluded from participation in federal healthcare program • Typically 5 years
  • 25. Corporate Integrity Agreements (cont’d) CoreElements (non-negotiable) Board and Management accountability Compliance Officer status Board and Management Certifications Ineligible persons Policies and Procedures Independent Review Organization (IRO) engagement Reporting provisions
  • 26. Corporate Integrity Agreements (cont’d) •Enhanced CIA Elements - “Version 2.0” • Preamble (past compliance efforts) • AmerisourceBergen CIA • Monitoring and auditing specific to key risk areas (e.g. one size no longer fits all entities) • Specific Focused Education Requirements • Community Health Systems/HMA Amended CIA • Scope of IRO engagement Key Takeaway Evidence of Board and Management accountability is paramount and a core requirement under these recent CIAs
  • 27. What Can We Learn From DPAs and CIAs Regarding Compliance Programs?
  • 28. Parties to CIAs Are Growing • Hospitals and health systems • Physician practices • Long term care facilities (e.g., SNFs) • Pharmaceutical companies • Medical device manufacturers Key Takeaway Entities should review recent CIAs applicable to their sector to be informed regarding the government's compliance program expectations. A compliance work plan should be designed to address these areas of exposure. • DME suppliers • Ambulance companies • Laboratories • Rehab and therapy providers
  • 29. Compliance Work Plan Impact Examples • Pharmaceutical and Medical Device Related CIAs • Included obligations regarding travel and expense reimbursements for training and product demonstrations (AKS) • Provider takeaway – are you aware of your health system’s analysis of the CMS Open Payment Registry and the existence/completeness of the Conflict of Interest disclosure process (e.g., speaker fees, travel and entertainment)? • Compliance Work Plan – Include Open Payment Registry and Conflict of Interest Process audits; Research and Principal Investigators • Ambulance Provider Related CIAs • What, if any, restocking policies exist within your facilities? Have these policies and procedures been audited?
  • 30. Definition of “Covered Persons” Expanding • Employees • Active Medical Staff • Vendors/Subcontractors • “Arrangements” Covered Persons • Recruiting, Strategy, Manpower Planning, Physician Contracting, Finance • Sales Reps, Marketing Team, HR (Incentives/Commissions) • “Billing” Covered Persons • “Clinical” Covered Persons • “Case Management” Covered Persons
  • 31. Definition of “Covered Persons” Expanding (cont'd) •Essentially, the organization is responsible for actions for anyone “under their control.” Key Takeaway Boards and management should assess the coverage of their compliance program to identify whether it is comprehensive enough to cover the span of control outlined in recent CIAs Global operations Subsidiaries or affiliates Compliance corporate structures and joint ventures Outsourced functions/departments Complex supply chains
  • 32. Board Accountability and Mandatory Certifications Source: Individual Accountability/Mandatory Certifications/Expansions of “Covered Persons” – Signature Health CIA “The Board of Directors has made a reasonable inquiry into the operations of Signature’s Compliance Program, including the performance of the Compliance Officer and the Compliance Committee. Based on its inquiry and review, the Board has concluded that, to the best of its knowledge, Signature has implemented and effective Compliance Program to meet Federal health care program requirements and the obligations of the CIA.”
  • 33. Board Accountability/Mandatory Certifications (cont'd) •Annual reports to describe Board activity to demonstrate active oversight of compliance • Support for compliance officer reporting to Board (minutes, notes, dates) • Reports reviewed and actions taken • List of policies and procedures • Results of risk assessments performed • Work plans developed • Resources analyzed to address high risk areas • Audits performed • Corrective action taken • Continuous risk assessment process
  • 34. Board Accountability/Mandatory Certifications (cont'd) •Certifications clearly tell us the OIG’s expectations for Board Accountability • The Board should formally address via meetings: • Performance of the Compliance Officer • Performance of the Compliance Committee • Effectiveness of the Compliance Program Key Takeaway The Board’s calendar should include these topics so that these responsibilities can be accomplished during the year. These responsibilities should also be included within the Board’s self assessment process.
  • 35. Management Certifications and Expansion of “Certifying Employees” Source: North Broward Hospital District “I have been trained on and understand the compliance requirements and responsibilities as they relate to [insert name of department], an area under my supervision. My job responsibilities include ensuring compliance with regard to the [insert name of department] with all applicable Federal health care program requirements, obligations of the Corporate Integrity Agreement, and NBHD policies, and I have taken steps to promote such compliance. To the best of my knowledge, except as otherwise described herein, the [insert name of department] of NBHD is in compliance with all Federal health care program requirements and the obligations of the Corporate Integrity Agreement. I understand that this certification is being provided to and relied upon by the United States.”
  • 36. • Certifying Employees • Who and how many can vary depending upon the nature of the CIA • Ranges from C-Suite to Line Management and in between! • Controller • Human Resources • VP Philanthropy • Division Vice President • Chief Strategy Officer • Physician Recruiter • Education critical regarding roles and responsibilities for compliance Management Certifications and Expansion of “Certifying Employees” (cont'd) Key Takeaway Assess the "certifying employees" in your organization to determine whether compliance education is specific enough to address individual accountability with case studies for maximum impact. General Compliance 101 training is no longer sufficient.
  • 37. Stature of Compliance Officer and Span of Control Stature of Compliance Officer Be independent and protected from executive level conflict of interest Be positioned as a member of senior management Have appropriate reporting relationships with the CEO and the board CFO or General Counsel as compliance officer can result in conflicts of interest and generally frowned upon by the OIG without appropriate safeguards in place.
  • 38. Stature of Compliance Officer and Span of Control (cont'd) •Span of control to include additional high-risk areas • Information technology and cybersecurity • Physician contracting and recruiting • Real estate • Marketing • Procurement and supply chain • Quality • Joint ventures • Outsourced Services Key Takeaway The compliance program stretches beyond billing and coding. The Compliance Officer should have authority to collaborate with other high risk areas and departments and be endorsed by management and the Board.
  • 39. Incentivizing Compliance Through Compensation •Compliance “modifiers” • Adjustments to incentive compensation (up or down) • Individual, departmental and entity specific •Performance appraisal systems •Inclusion of compliance metrics in balanced scorecards • Culture surveys • Audit results (internal and external) • Specific compliance matters
  • 40. Incentivizing Compliance Through Compensation (cont'd) •GlaxoSmithKline (GSK) CIA – Executive Financial Recoupment Program • Potential for forfeiture and recoupment of an amount equivalent to up to three years of annual performance pay (annual bonus, plus long term incentives) for any GSK executive who is discovered to have been involved in any significant misconduct. • Applies to all members of GSK’s corporate executive team and to any vice presidents and senior vice presidents who are based in the U.S. who are current GSK employees or former GSK employees at the time of a Recoupment Determination. Key Takeaway Assess how your employees are incentivized and whether these incentives align with the compliance culture of the organization.
  • 41. Code of Conduct 2.0 Key Takeaway Assess the last time your Code of Conduct was revised. Does it require commitment to a culture of compliance and does your training program provide real-life case studies of ethical decision making? Ethical decision- making Raising and resolving ethical issues Third-party contract provisions Ongoing training and case studies
  • 42. Evolution of Risk Assessments •Completeness of risk universe • Joint ventures, outsourced services, third-party relationships •Collaboration with “Internal Assurance Providers” • Compliance, legal, internal audit, finance, risk management, quality •Collaboration with “External Assurance Providers” • External audit, outside counsel Key Takeaway A compliance risk assessment should include risks that result in audit coverage as well as those risks areas that cannot be covered due to resource constraints for the Board to either accept the risk or provide additional resources to address
  • 43. Evolution of Risk Assessments (cont’d)
  • 44. New Positions, Functions, and Systems •Arrangements officer •Grants management system •Focused arrangements system • Central tracking system • Written, signed and approved agreements • Activities verified and supported • Appropriate remuneration • Fair Market Value • Commercial reasonableness Key Takeaway Assess whether the entity's current contract management system is capable of tracking arrangements as required by recent CIAs. Review expected criteria during vendor selection process if selecting a new contract management system.
  • 45. Independent Experts •Independent Review Organization •Compliance “expert” •Monitor •Governance member with compliance expertise Key Takeaway Enlist the assistance of a compliance expert periodically to conduct an independent effectiveness assessment of your compliance program.
  • 46. Compliance Program Effectiveness •Beyond the “7 Elements” •Action plan follow-up is critical •Independent assessment
  • 47. Focused Education in High Risk Areas by Experts •Anti-Kickback, Stark, and FCA •Billing, Reimbursement, Clinical Decision Making, Case Management, Arrangements (2 hours CHSI/HMA CIA) •Employees and third parties •Requirement in CIA regarding supervision of work •Risk assessment should inform those to receive training Providers (employed and medical staff) Marketing Case Managers Physician Recruitment Research Medical Education Grants Supply Chain/Procurement Real Estate
  • 48. Emphasis on Auditing and Monitoring of Control Environment in High Risk Areas •Systems review, arrangements review, eligibility review, and claims review Relationships with referral sources Claims to federal health care programs Quality of care Marketing and sales Real estate Grant funding Inpatient medical necessity Drug restocking practices Research practices Patient eligibility (e.g. hospice)
  • 49. Key Takeaways Key Takeaways  Board and Management Accountability  Assess Compliance Incentives  Review of Recent CIAs  Review Code of Conduct  Assess Compliance Program Coverage  Breadth of Compliance Risk Assessments  Assess Training Programs  Assess Current Contract Management System  Compliance Officer Span of Control  Compliance Program Independent Effectiveness Assessment
  • 51. Shannon Sumner, CPA, CHC Consulting Principal Compliance Officer ssumner@pyapc.com David Ogden Partner Chair, Government and Regulatory Litigation Practice Group david.ogden@wilmerhale.com Thank you!