This presentation overviews the enterprise performance management (EPM) market and describes a new approach for realizing key strategies using better EPM software.
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Simplifying the Complex Enterprise Performance Management Market
1. The Holy Grail of Enterprise Performance Management Lee Mashburn Chief Marketing Officer, Cogniti April 12, 2011
2. Agenda Overview Strategy Management: We Must Close the Gap Between Costs and Returns Enterprise Performance Management; Where Strategy Fits The Need for a” Holy Grail” of Enterprise Performance Management Defining and Realizing the “Holy Grail” of Enterprise Performance Management About Cogniti
3. Key Strategies are Not Being Executed . . . And at great cost 90% of U.S. organizations fail to execute their strategies successfully Estimated that U.S. managers spend more than $10 billion annually on strategic analysis and strategy formulation – which means . . . $9 billion wasted annually on strategy that is not successfully executed Another statistic: Fortune 1,000 companies spend an average of $7 million per organization per year
4. The Importance of Building Accurate Plans has Increased Source: Accenture – Authors Bergstrom, Batchelor, and Marcotte
5. The Need for a New Planning Approach Traditional Planning Flexible, Dynamic Planning Driven off historical performance and internal operations. Schedule-driven annual exercise. Weak link to operations. Labor-intensive data collection. Emphasis on short-term profitability. Grounded in market expectations and external trends. Probabilistic scenarios including risk factors. Real-time adjustments. Planning tightly integrated to front line. Broader planning scope to cover balance sheet and cash flow. Source: Planning for Success in Dynamic Environments, Accenture, 2009
6. Accenture Conclusions Embed Flexible and Dynamic Planning Processes Focus on what matters most – tie it to financials Incorporate a range of scenarios Involve your operating staff in planning Renew the Focus on Strategic Planning Helps to prioritize bets “Forecasts are 33% more accurate when Operations is an integral part of the process”
7. BPM, CPM, EPM: Simplifying a Complex Market Place Flavor Nuances Adopters Relative Public Mindshare per Google Search
30. CSCAdopters Lots of Google search results Relative Public Mindshare per Google Search 23% of business performance management Attracts larger organizations
31. EPM, CPM, BPM . . . At the end of the day, it’s all really the same!
32. The Evolution of EPM – Where are you on the maturity curve? Gartner estimates that 40% of large organizations and up to 75% of mid-size organizations still heavily on spreadsheets
33. EPM Market . . . Large and Growing Fast Compound Annual Growth Rate (CAGR): Subscription: 15.7% Maintenance: 14.2% License: 9.5% TOTAL: 12.7% Source: Forrester Research, Inc.
34. EPM Market Size by Application Strategy Management: Planning Scorecards Strategy Maps Objectives and Goal Setters Performance Measurement Fastest growing EPM application: Projected CAGR of 18% Source: Forrester Research, Inc.
35. Top Reasons for EPM Projects Source: BPM Partners 2010 Pulse Survey
81. Aligned EPM (Marketing Example) . . . The Metrics Must Roll-Up Role Performance Metrics Strategic Value to Company CEO, CFO, COO EPS, ROIC, shareholder value Head of Marketing ROMI, return-on-sales, retention Mid-Management Sales pipeline, win/loss ratio, h/c costs Front-Line Leads, emails opened, event attendees Tactical Value to Company Event Management CRM Time Management Email Management BI Data Sources
82. Achieving the Holy Grail of EPM – An Integrated Continuum 2. ALIGN & MERGE 1. PLAN & ASSIGN VALUE Strategic Operations Operations Financial Financial Strategic Processes 3. MEASURE 4. EXECUTE & ADJUST Alert Off-Plan Performance Project Forward Consequences Advise Corrective Action Extract Key Measurements
84. About Cogniti “Cogniti gives you all the pieces in one place to pull together strategic, operational, and financial plans and then follow through with the execution and management of those plans.” Craig Schiff President & CEO, BPM Partners
Editor's Notes
I am excited to be here today to speak to such an intelligent and esteemed group of people. What you do everyday as relates to strategic planning (think . . . plan . . . act) is more relevant today than ever before.
Strategic planning is increasingly being categorized within the broad performance management market. Strategic planning is too frequently performed in a vacuum – a stand-alone annual project. I think of strategic planning differently when I view it in this broader perspective.Performance management, whether BPM, CPM, or EPM means different things to different people. There’s no common definition and this creates confusion. I developed this diagram to help get folks on the same page.There are tools and vendors that provide solutions that can increase the effectiveness of strategic planning.
BPM: Not to be confused with the other BPM (business process management) – workflow automation tools out in the marketAlienates the public sector because they don’t run a businessLeast tracked nuance by analysts and consultantsBut, it’s the most Googled search term - -catch-allCPM: Gartner-driven market segmentOffice of finance (budgeting, forecasting) and now Gartner is driving an evolution that spans beyond this office)Software vendors that coin this nuance are typically spreadsheet replacement vendors (Prophix, Tagetik, Adaptive Planning, etc.)EPM: Adopted by the biggest vendorsInfers big, multi-national/multi divisional (enterprise size)Alienate small to mid-size organization
Good time to solicit audience for feedbackStreamline the time to get key information needed while uncovering your own research and due diligence
As EPM evolves, so have the tools you can leverage to streamline and automate.Maturity curve where everyone is on a different part of the curve. And it is important to understand your current state in reference to your desired visionary stateERP started out as a financial point solution and in time has progressed to extended ERP with a host of modules, acquisitions.
What the chart statesKey point – growing by double digits, lots of attention in the marketplace
The fastest growing segment of EPM is strategy management – 18% Compound Annual Growth Rate – Why is thatvolatile market conditionsSlowest growth is occurring in “office of finance, spreadsheet on steroids area” primarily because there is no ROI in budgeting and forecasting. Our time has come – natural evolution process
Why are the $billions being investedOrange bar – who’s really voting here. How can a better historical report be more important than performance
How do you ever know that these metrics (which drive behavior) are aligned or not.
What needs to happen is the integration of performance managementalignment