2. Performance Development
It is a tool for rewarding, encouraging, supporting
and developing all employees.
The aims to develop, maintain and improve skills,
knowledge and job performance in order to
achieve individual career goals and contribute to
the achievement of team and organizations
business goals.
Performance Development is an ongoing cyclical
process.
3. Performance Development Reviews
Performance development reviews provide an
opportunity for staff to have a structured and
productive conversation with a manager about
their performance and development needs.
The primary objective of all review schemes is the
development of staff through the provision of a
supportive environment that allows staff to excel
in their role.
5. The Planning and Review Cycle
Support & Coach
3. Annual performance
Review
1. Performance
Development
Agreement
2. Progress Review &
Feedback
6. Conducting A Performance Review
Meeting
Be prepared.
Work to a clear structure.
Create the right atmosphere.
Provide good feedback.
Use time productively.
Use praise.
Let individuals do most of the talking.
Invite self-assessment.
Discuss performance, not personality.
Encourage analysis of performance.
Don’t deliver unexpected criticisms.
Agree measurable objectives and a plan of
action.
7. Performance Review Problems
Identifiying performance measures and criteria for
evaluating performance.
Collecting factual evidence about performance.
The existence of bias on the part of managers.
Resolving conflict between reviewers and the
people they review.
Defensive behavior exhibited by individuals in
response to criticism.
