8. The ability to identify and
control the emotions of
one's self, of others, and of
groups.
9. Costs of low emotional
intelligence in an organization
◦ Unresolved conflict
◦ Locked away potential
◦ Stress-related illness: low
performance
10. Common negative feelings amongst
employees
◦ Disrespected, underestimated, bored, unimportant
When we have negative feelings we are more
◦ Aggressive, impatient, inflexible
Problems caused by negative feelings
◦ Decrease in creativity, problem solving skills etc.
11. Better at stress management
Expressive/assertive
Self-awareness
◦ Know when you feel tired/not productive
Therefore, Higher productivity
12. human capacity to effectively navigate and
negotiate complex social relationships and
environments
13. Better communication with clients
◦ Understanding requirements better
Less chance to misunderstand teammates
Better teamwork
Good work environment
◦ Participation, cooperation, collaboration
They come from
◦ Trust among members
◦ A sense of group identity
◦ A sense of group efficacy
14. To determine how
to apply universal
moral to our
personal values,
goals and actions
to act on our moral
principles
15. Treating Others Self Control
Respect Integrity
Respect and take interest in
others’ feelings, work, culture
and welfare
Treat others courteously
Not harm others
Treat others fairly
Act consistently with universal
principles, values, and beliefs
Tell the truth
Stand up against injustice,
corruption, etc.
Keep promises
Tolerance Responsibility
• Committed to carry out assigned
work
• Take responsibility for results of
decisions and conducts, esp.
mistakes
• Embrace responsibility for the
welfare of the team/organization
• Social responsibility
• Handle constructive criticism
well
• Tolerate disagreeing opinions
• Tolerate different abilities and
personalities
• Forgive others’ mistakes
16. To access the deepest self, meaning,
values, intrinsic energy
--Integration of self
Love and unity with environment
18. A combination of Emotional, Social, Moral and
Spiritual Intelligence.
Complete picture of human being.
Once it develops, the overall efficiency and
effectiveness will be improved at workplace.
The employee become more productive.
19. No Ego
Strong
Ego
CORE FEELING/
EMOTION
7
Absolute Passion
6
Joy
5
Peace
4
Compassion
3
Forgiveness
2
Anger
1
Apathy
Ego Low Mid High
Unconscious
Awareness
Consciousness
Communicate within
inner world and outer
world
23. Code
Test Maintenance
Design Requirement
EQ, MQ, SQ and social intelligences
Other human aspect and behavioral inputs
24. How do we improve?
Training program plan will help us to improve
the efficiency of an individual.
Their holistic intelligence
EQ, MQ, SQ parameters
Feedback from peers, clients, and PMs
Iteration of Training Program
27. Two developers work at one machine,
alternating who is programming and who is
reviewing
Driver
1. writes code
2. Executes the task
Navigator
1. reviews each line of code as it is typed in
2. Direction
29. Two programmers work side-by-side at one
computer
They need to work on same system and
computer
Continuously collaborate on the same task
Have the same target
Work as a team
Share everything
◦ Creating one artifact
◦ Both partners own everything
31. Behavioral history
Personality type
Strength and
Weakness
Emotional and
Spiritual
parameters
Educational history
By utilizing the database, we can pick the right set of people for projects.
32. Developer 1 Developer 2
General Behavior Parameters
Communication skills good Communication skills not that
good
Programming skills good Programming capabilities OK
Emotional Parameters
Empathy Assertive
High Self-esteem High stress tolerance
Anger management is OK Not good at impulse control
Moral Parameters
Ability to provide forgiveness
33.
34. Requirement
Design
Development
Implement
Test
Maintenance
Extended Keno
model | with EQ,
MQ…
questionnaire
New holistic
intelligence
modeling technic
+ UML?
With the face
recognition
software and
working pattern
of the employee
(by the
questionnaire)
check the day to
day holistic
intelligence level
of employee
35. Symbolic representation of information using
visualization technique
A picture is worth a thousand words
◦ Easier communication among team members
Teams separated in different places
◦ Overcome language related problems
Editor's Notes
Software methodologies
Soft skills not involved
EQ, SQ are important in team work
Talk about Intelligence a bit
Holistic intelligence + SW metho
New sw metho – pair programming
Utilizing Database
a sequential design process in which progress flows from the top to the bottom, like a waterfall. The waterfall model is a step-by-step approach towards the project. This model requires great amount of time spent in early stages. Team cannot move to the next stage unless the earlier stages are completed.
Agile software development processes are built on the foundation of iterative development. Agile processes use feedback, rather than planning.
Problem: EQ, SQ, MQ, SQ are ignored. But they play very important part of executing tasks.
More than technology skills and IQ
Focus on interpersonal
Soft skill/behavioral intelligence
How these elements can improve work efficiency.
Emotional intelligence (EI) describes the ability, capacity, skill or, in the case of the trait EI model, a self-perceived grand ability to identify, assess, manage and control the emotions of one's self, of others, and of groups
When employees can’t deal their emotions well
Good EQ results in
Team members seeing one another making the effort to grapple with perspectives->creating trust among members.
Role-playing exercises: adopting others’ ideas/styles of interaction.
mental capacity to determine how universal human principles (such as integrity, responsibility, compassion and forgiveness—universal human principles that cut across the globe and are not gender, ethnic, cultural or religious specific) should be applied to our personal values, goals and actions
There are several components in the moral intelligence.
One category is interpersonal.
The other category is intrapersonal, self control.
Spiritual Intelligence connects to motivation and meaning of one’s action.
For creating a productive and supportive work environment.
Employee will be better controlling his emotions, so he will not make impulsive decisions and his decisions would be more rational and logical.
People having holistic intelligence developed, will communicate with outer world and within inner world(self) with confidence and effectively and efficiently.
**Put EQ, MQ, SQ, SQ in the middle of this diagram
Iteration of TP and evaluation from peers, clients and PMs
Giving an example in agile methodology
Good SQ, MQ needed in pair programming. This new methodology can extend to other parts of dev. Methodology.
We need to take the developers whose thought patterns are in sync More efficient
Why: better communication among team members, teams different places/ language related problems -> graphics : easier to understand in form of pictures.