Reviews the essential features of bureaucracies and the people who work there and provides tools to sharpen your conversations with them and improve reception of your ideas.

1. Engaging Government Understanding and communicating with bureaucracies

3. The nature of bureaucracy

5. Complexity is deep

8. Political cycle Risk averse Democratic political systems typically have 4-5 year cycles Risk tolerant election Policy development Policy initiation Consolidation Issues management Re-election mode

12. What sort of person works here?

14. Relationships within the bureaucracy Compliance and positive attitudes upward Competitiveness horizontally Exercise of power downward Peers Superiors Subordinates

15. Telling your story

17. Sandwich method + + Interest-based preface Core messaging Common interests again Embed your points in a discussion that highlights common interests and acknowledges government imperatives

22. Paul McIvor 416.516.7095 416.906.1276 C [email_address] 179 Fern Avenue Toronto, ON, Canada M6R 1K2 Contact