More Related Content Similar to Fun Ways To Deal With Difficult People (20) Fun Ways To Deal With Difficult People1. Fun ways to deal with difficult people for meetings, presentations, focus groups and courses
2. If you are running an event like a meeting, presentation, sales pitch, focus group, or course
3. You may have to deal with some funky behaviour like people coming in late, texting
on their phone, or falling asleep
14. “I got no sleep last night and it is hot in this room”
19. Close the door and start on time! Don’t reward what you don’t want by waiting
21. He won’t be late again and neither will the rest of us
23. You didn’t delay your session, inconvenience the
people who were on time, get stressed or
annoyed and you got an apology… all without
saying a word
25. If the group is just generally unhappy, don’t ignore it, deal with it head on
27. Start by stating the purpose of the event and who would benefit from it, then let
or make, the people who feel they would not benefit leave
30. If it threatens to carry on too long or become too destructive
start questions with ‘considering’
32. Considering we ARE moving to Alaska, what would you like to
get out of the session today?
36. If they are irrelevant questions say: ‘let’s talk about that afterwards since
it’s not a group issue’
42. If one or two people dominate the meeting and no-one else can get a word in
46. Sitting on their desk is also a great way to include them with your proximity but give
the floor to the rest of the class
55. While you are talking very slowly walk towards them. Make sure you don’t just look
directly at them, that would be a bit creepy
61. Ta da, you now own the room. Want to see more fun stuff?
63. Want to know how to make spiffy slides? Article 10 training