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Click to edit Master subtitle styleClick to edit Master subtitle style
Tackling the Next Phase of
Online Program Growth
A 5 Step Approach
Tim Matthews, Eastern Kentucky University
David Vande Pol, Pearson Online Learning Services
Click to edit Master subtitle styleClick to edit Master subtitle style
The Market is Changing
3%
26%
39%
19% 20%
49%
37%
50%
37%
50%
0%
10%
20%
30%
40%
50%
60%
MBA MPA MPH MSW MSN
# Degree
Conferrals
# of Online
Programs
Growth in Online Programs from 2011 - 2014
Competition Intensifies
Source: Pearson
Research & IPEDS, 2014
Click to edit Master subtitle styleClick to edit Master subtitle style
2.2X
Higher if a Mentor was
present to encourage pursuit
of goals & dreams
Source: Gallup – Purdue Study. May 2014
Engaged at Work
2.0X
Higher if emotionally attached
to the University
Overall Well-Being
The “Experience” Matters
Impact of Mentors on Post-Graduate Success
Click to edit Master subtitle styleClick to edit Master subtitle style
1. Get grounded in reality: Research
2. Gain alignment: I.D. areas of academic excellence
3. Consider all pieces: program structure
4. Gather a willing coalition: change management
5. Choose a model that fits: full service
Tackling the Next Growth Phase
Five Steps
Click to edit Master subtitle styleClick to edit Master subtitle style
Marketplace
Viability
Audience Profile
Degree Demand
Competitive
Landscape
Ability to Promote
Institutional &
Program
Readiness
Program Structure &
Accreditation
Admissions
Faculty and Staff
Resources
Student Services
Financial
Outlook
Student Enrollments
Revenue Generation
University Expenses
Operating Income
#1 Get Grounded in Reality
Research
Click to edit Master subtitle styleClick to edit Master subtitle style
#2 Gain Academic Alignment
Identify Areas of Academic Excellence
• Which EKU programs satisfy the “reality”
requirement? MS SSEM & BS in OSH
• EKU’s niche has historically been in Justice &
Safety (Program of Distinction)
• Alignment must include faculty capacity,
online curriculum compatability, scalability
• Must satisfy adult learners / working
professionals
• Must align with jobs and career opportunities
Click to edit Master subtitle styleClick to edit Master subtitle style
#2 Gain Academic Alignment
Identify Areas of Academic Excellence
• Graduate students already working in safety
• Undergraduates benefit from co-ops and
internships – gateway to full employment
• Corporate awareness of programs (e.g.,
Marathon Petroleum, ConAgra, Georgia
Pacific, Owens Corning)
• Alumni connections (e.g, Bechtel, Amazon)
Click to edit Master subtitle styleClick to edit Master subtitle style
• Tuition & Fees
• Program structure
• Admission requirements
• Marketing considerations
• University financial considerations
#3 Consider All Pieces
Program Structure
Click to edit Master subtitle styleClick to edit Master subtitle style
#4 Gather a Willing Coalition
Change Management
• Incentives are important
– Compensation for course development
– Potential for added faculty lines / scalability
– Some funds for contributing departments
• High levels of accountability
– Recruiting / Retention Goals
– Guidelines for use of adjuncts / facilitators
– Professional Development
• Comparable services for online students
Click to edit Master subtitle styleClick to edit Master subtitle style
#5 Choose a model that fits
Full Service
Marketing
Recruitment
Course
Development
Students
Market
Research
Click to edit Master subtitle styleClick to edit Master subtitle style
Thank You!
Eastern Kentucky
Tim Matthews
Executive Director
Office of e-Campus
Learning
859-622-8678
Tim.Matthews@eku.edu
David Vande Pol
Associate Vice President,
Business Development
Pearson Embanet
619-207-9216
david.vandepol@pearson.com
@DavidJVP1

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Tackling the Next Phase of Online Program Growth: 5 Step Approach

  • 1. Click to edit Master subtitle styleClick to edit Master subtitle style Tackling the Next Phase of Online Program Growth A 5 Step Approach Tim Matthews, Eastern Kentucky University David Vande Pol, Pearson Online Learning Services
  • 2. Click to edit Master subtitle styleClick to edit Master subtitle style The Market is Changing 3% 26% 39% 19% 20% 49% 37% 50% 37% 50% 0% 10% 20% 30% 40% 50% 60% MBA MPA MPH MSW MSN # Degree Conferrals # of Online Programs Growth in Online Programs from 2011 - 2014 Competition Intensifies Source: Pearson Research & IPEDS, 2014
  • 3. Click to edit Master subtitle styleClick to edit Master subtitle style 2.2X Higher if a Mentor was present to encourage pursuit of goals & dreams Source: Gallup – Purdue Study. May 2014 Engaged at Work 2.0X Higher if emotionally attached to the University Overall Well-Being The “Experience” Matters Impact of Mentors on Post-Graduate Success
  • 4. Click to edit Master subtitle styleClick to edit Master subtitle style 1. Get grounded in reality: Research 2. Gain alignment: I.D. areas of academic excellence 3. Consider all pieces: program structure 4. Gather a willing coalition: change management 5. Choose a model that fits: full service Tackling the Next Growth Phase Five Steps
  • 5. Click to edit Master subtitle styleClick to edit Master subtitle style Marketplace Viability Audience Profile Degree Demand Competitive Landscape Ability to Promote Institutional & Program Readiness Program Structure & Accreditation Admissions Faculty and Staff Resources Student Services Financial Outlook Student Enrollments Revenue Generation University Expenses Operating Income #1 Get Grounded in Reality Research
  • 6. Click to edit Master subtitle styleClick to edit Master subtitle style #2 Gain Academic Alignment Identify Areas of Academic Excellence • Which EKU programs satisfy the “reality” requirement? MS SSEM & BS in OSH • EKU’s niche has historically been in Justice & Safety (Program of Distinction) • Alignment must include faculty capacity, online curriculum compatability, scalability • Must satisfy adult learners / working professionals • Must align with jobs and career opportunities
  • 7. Click to edit Master subtitle styleClick to edit Master subtitle style #2 Gain Academic Alignment Identify Areas of Academic Excellence • Graduate students already working in safety • Undergraduates benefit from co-ops and internships – gateway to full employment • Corporate awareness of programs (e.g., Marathon Petroleum, ConAgra, Georgia Pacific, Owens Corning) • Alumni connections (e.g, Bechtel, Amazon)
  • 8. Click to edit Master subtitle styleClick to edit Master subtitle style • Tuition & Fees • Program structure • Admission requirements • Marketing considerations • University financial considerations #3 Consider All Pieces Program Structure
  • 9. Click to edit Master subtitle styleClick to edit Master subtitle style #4 Gather a Willing Coalition Change Management • Incentives are important – Compensation for course development – Potential for added faculty lines / scalability – Some funds for contributing departments • High levels of accountability – Recruiting / Retention Goals – Guidelines for use of adjuncts / facilitators – Professional Development • Comparable services for online students
  • 10. Click to edit Master subtitle styleClick to edit Master subtitle style #5 Choose a model that fits Full Service Marketing Recruitment Course Development Students Market Research
  • 11. Click to edit Master subtitle styleClick to edit Master subtitle style Thank You! Eastern Kentucky Tim Matthews Executive Director Office of e-Campus Learning 859-622-8678 Tim.Matthews@eku.edu David Vande Pol Associate Vice President, Business Development Pearson Embanet 619-207-9216 david.vandepol@pearson.com @DavidJVP1

Editor's Notes

  1. The opportunities in education today have been created by the powerful changes shaping higher education today. Institutions and educators must prepare students to compete in a high-speed, connected, and complex world. Technology yields exciting opportunities to experience and deliver education in new ways – from flipping the classroom, to MOOCS, to competency-based learning – all aimed at increased participation, increased learner satisfaction, and increase value. Educators and institutions have unprecedented opportunities to take advantage of openly licensed online resources that can be shared, used, re-used, and improved. And joining an already-diverse group of learners with varied educational backgrounds and competencies, “new traditional” students including returning students, military veterans, and members of the workforce who require new training.
  2. Recognize what you don’t do well also; don’t sell a bad program just because there is market demand What we do well – as ranked/reported by US News, Associations, Accrediting review More than just prolific scholars, need good teachers
  3. Recognize what you don’t do well also; don’t sell a bad program just because there is market demand What we do well – as ranked/reported by US News, Associations, Accrediting review More than just prolific scholars, need good teachers
  4. Flexible model; multiple starts if not rolling admissions; ease of apply and admit – timely decision; easy to use, not easy content; for publics: single tuition rate rather than in-state and out-of-state; market-based tuition with adjustments as warranted; easy to understand single pricing rather than nickel and dime approach; complete services and plenty of support; consideration of credit for learning from life and work experience