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Broadband’s Impact  on Citizen Engagement Susannah Fox FCC: The State of Broadband Adoption and Utilization August 19, 2009
Trends in broadband adoption at home
Broadband in the community:  How important is high-speed for … 55% of broadband users cite at least one as “very important”   19% 14% 31% 34% Communicating with health care or medical providers   23 17 31 26 Communicating with government officials  22 20 35 23 Sharing your views with others about key issues   18 17 36 26 Contributing to economic growth  16 15 37 31 Finding out what is going on in your community Not important at all Not too important Somewhat important Very Important Asked of home broadband users
3% 13% Usability (difficult + waste of time + too old + physically unable) 4% 17% Availability 5% 19% Price   (price must fall + too expensive + no computer) 13% 50% Relevance (not interested in getting online + nothing could get me to switch + too busy + other unspecified reasons) % of all adults % of dial-up + non-online users Summary of reasons dial-up  and  non-internet users cite for not having broadband at home
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Fox FCC Broadband Aug09

  • 1. Broadband’s Impact on Citizen Engagement Susannah Fox FCC: The State of Broadband Adoption and Utilization August 19, 2009
  • 2. Trends in broadband adoption at home
  • 3. Broadband in the community: How important is high-speed for … 55% of broadband users cite at least one as “very important” 19% 14% 31% 34% Communicating with health care or medical providers 23 17 31 26 Communicating with government officials 22 20 35 23 Sharing your views with others about key issues 18 17 36 26 Contributing to economic growth 16 15 37 31 Finding out what is going on in your community Not important at all Not too important Somewhat important Very Important Asked of home broadband users
  • 4. 3% 13% Usability (difficult + waste of time + too old + physically unable) 4% 17% Availability 5% 19% Price (price must fall + too expensive + no computer) 13% 50% Relevance (not interested in getting online + nothing could get me to switch + too busy + other unspecified reasons) % of all adults % of dial-up + non-online users Summary of reasons dial-up and non-internet users cite for not having broadband at home
  • 5.