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A G I L E T O U R M O N T R E A L
CONCEPT
AN INTRODUCTION TO
AGILE ORGANISATION
1
CONCEPT
T O T H A T I N T R O D U C T I O N
An introduction is not about:
•dogma
•toolbox
•the secret recipe
It’s all about inspiration, emerging patterns, and more
questions.
WELCOME
2
WHO AM
I?
Pierre E. NEIS
agile4HR - Play14 - agile digital enterprise
SAP S.E., Daimler Group, Lombard Odier Bank, BNP
Paribas, GlobeMed, Banque de Luxembourg, Real
Solutions, BCG DV, LogDirect, ArcelorMittal, SAP UK,
Berytech, Capgemini, Accenture, pWc, McKinsey,
rueducommerce.com, Invivo, Cloudwatt, GDF
Europe, ERDF, AXA Global, LaPoste Innovation,
European Commission, Touring Assurances, CNRS,
Ores + 50
AGILE
COACHING
DIGITAL
ORG. DEV.
3
I W I L L T A L K A B O U T
THE STORY OF
THE FARMER
THE STORY OF JASON ROBUSTNESS
RESPONSIVENESS ORGANISATION LIKE
AN OPEN SPACE
ORGANISATION LIKE A
VENTURE CAPITAL
1 2 3
654
AGENDA
4
O R I G I N S O F S T R U C T U R E
THE STORY OF THE FARMER
5
KING
FA RMER
KING RECRUITED BY GOD
THE FAR MER HA S 3 BE EF S
THE KNI GHT WA NT S 2 BEE FS
THE FAR MER KEEP S 1 B EE F
WHE RE SHOULD HE COMP LAIN?
6
- PIERRE
The farmer can meet the duke in an escalation process. But the duke won’t be able to handle
this due to the line-of-command structure.
The farmer has to accept that situation.
This situation was very common in our civilizations until the “Renaissance” when Dutch Sailors
create a Traders Guild.
Most the structures are built on that mode.
7
8
CULTURE MINDSET BEHAVIOR
- PIERRE
Is agile a culture?
If agile was a culture what are you doing with all the other cultures present in
your organization?
How can you be authentic if your uniqueness has to be reshaped to another
standard?
Agile emphasis diversity., multicultural diversity.
9
- PIERRE
Is Agile a mindset?
I can have an agile mindset in a non-agile organization.
Having an agile mindset doesn’t guarantee agile.
10
- PIERRE
Agile is a behavior, the behavior of people interacting within an agile
system.
A well set agile system allows people of any kind of mindset and of
any kind of culture to work together.
11
THE STORY OF JASON
12
JUNIOR
JASON IS A JUNIOR.
HE IS VERY PASSIONATE
ABOUT HIS NEW JOB.
WHERE CAN HE GOT THE
RIGHT INFORMATION.?
HOW LONG SHOULD IT
TAKE?
13
- PIERRE
Because of being a junior, Jason must respect the line of command.
The consequence, the information is either incomplete or obsolete.
The only options for Jason to survive:
• to accept this situation, to focus on his own career and to adopt the same attitude
• to use politics for his own purpose and get closer to the authority
• to address the problem and get fired
• to leave the company.
14
JUNIOR
JASON LOVE TO DANCE.
HE MEETS ELSA, THE
ASSISTANT OF THE CEO,
AT THE SALSA COURSE.
THEY BECOME CLOSER.
THEY TALK A LOT
TOGETHER, THEY TALK
ALL THE TIME ABOUT THE
COMPANY DURING THEIR
FREE TIME.
JASON HAS NOW MORE
INFORMATION THAN HIS
SUPERVISOR.
ELSA
15
JUNIOR
ELSA
this is organization
16
JUNIOR
ELSA
this is structure
17
JUNI OR
AGILE MEANS ORGANIZATION OVER STRUCTURE.
ELSA
18
- PIERRE
You can visualize organization helps sociograms. or communication
paths.
“Organisation” is how social structures are lived.
Like described in the Scrum X approach, the agile organization is
shaped to enforce communication and co-creation.
19
OPTION 1:
ROBUSTNESS
THE TITANIC CASE:
PINNACLE OF COMFORT AND LUXURY
HIGH-POWERED RADIOTELEGRAPH
TRANSMITTER
ADVANCED SAFETY FEATURES
20
H O W R O B U S T C O M P A N I E S A R E R E A C T I N G T O U N E X P E C T E D C H A N G E S
THE BLACK SWAN
3 kms
😱
21
H O W R O B U S T C O M P A N I E S A R E R E A C T I N G T O U N E X P E C T E D C H A N G E S
THE BLACK SWAN
Ups,
too late
22
ROBUSTNESS LEADS DISASTER
23
OPTION
2:
RESPONSIVENESS
responsiveness
rɪˈspɒnsɪvnəs/
noun
noun: responsiveness
1 the quality of reacting
quickly and positively."a
bank's responsiveness to
customer problems
engenders trust"
24
H O W R E S P O N S I V E C O M P A N I E S A R E R E A C T I N G T O U N E X P E C T E D C H A N G E S
THE BLACK SWAN
what’s the
problem?
25
W H A T I S T H E W O R K I N G M O D E L ?
RESPONSIVE ORGANISATIONS
crowd
The crowd is flocking like birds
with simple rules:
point to the destination
(expected outcome)
avoid collision (alignment)
follow the lines (strategy)
BUILD A RESPONSIVE ORGANIZATION TO ALLOW EMERGENT BEHAVIOR.
This simple organizational model should manage the iterations on its own. It is safe to fail container allowing the creation
of both knowledge value and business value.
26
W H A T I S T H E W O R K I N G M O D E L ?
“BIG” RESPONSIVE ORGANISATIONS
swarm
organisation a consolidated
portfolio
border is the
structure
1 team = 1 portfolio
THE CONCEPT REMAINS THE SAME AS FOR SMALLER ORGANIZATIONS TO AVOID OVER PROCESSING
WASTE.
27
WHAT MIGHT BE THE ULTIMATE
GOAL?
28
AN ORGANISATION LIKE AN OPEN
SPACE
29
MODEL
IDEA COLLECTOR
AUTO REGULATED
ENGAGING
IPM: INTERNAL
PROJECT
MARKET
IPM was developed for the sKale project
in 2010.
The purpose is to have an idea collector
to identify both business opportunities
and innovations.
30
- PIERRE
The concept is that any ideas can be collected in a central idea box
called IPM.
At a certain period of time, a selection event happens, “the
marketplace”, where attendees sell their ideas.
31
GOVERNANCE
MODEL
The Board of Directors is working like an agile team.
Main activity:
• strategy planning and deployment
• funding
• managing enterprise boundaries
32
BUSINESS AGILITY
KNOWLEDGE WORK
In this model, the conversation
puts always knowledge,
business, and strategy in
balance.
33
AN ONE STEP BACKWARDS?
34
AN ORGANIZATION LIKE A VENTURE
CAPITAL
35
W H A T I S T H E W O R K I N G M O D E L ?
“BIG” RESPONSIVE ORGANISATIONS
1 consolidated
portfolio
1 team = 1 portfolio
THE CONCEPT REMAINS THE SAME AS FOR SMALLER ORGANIZATIONS TO AVOID OVER PROCESSING
WASTE.
36
W H A T I S T H E W O R K I N G M O D E L ?
LIGHT STRUCTURE
1 consolidated portfolio
of initiatives
Strategical Planning
Funding
flex boundaries : large enough
to support emergent behaviour.
37
ANY QUESTIONS?
QUESTIONS?
38
W H A T M A K E S A F E R R A R I T H E B E S T C A R ?
JEREMY CLARKSON'S
39
AGILE
CHANGE
SERVICE
DESIGN
COACHING
www.agilesqr.com HEIDELBERG - GERMANY
AGILE² GMBH ADDRESS
40

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An introduction to agile organisation

  • 1. A G I L E T O U R M O N T R E A L CONCEPT AN INTRODUCTION TO AGILE ORGANISATION 1
  • 2. CONCEPT T O T H A T I N T R O D U C T I O N An introduction is not about: •dogma •toolbox •the secret recipe It’s all about inspiration, emerging patterns, and more questions. WELCOME 2
  • 3. WHO AM I? Pierre E. NEIS agile4HR - Play14 - agile digital enterprise SAP S.E., Daimler Group, Lombard Odier Bank, BNP Paribas, GlobeMed, Banque de Luxembourg, Real Solutions, BCG DV, LogDirect, ArcelorMittal, SAP UK, Berytech, Capgemini, Accenture, pWc, McKinsey, rueducommerce.com, Invivo, Cloudwatt, GDF Europe, ERDF, AXA Global, LaPoste Innovation, European Commission, Touring Assurances, CNRS, Ores + 50 AGILE COACHING DIGITAL ORG. DEV. 3
  • 4. I W I L L T A L K A B O U T THE STORY OF THE FARMER THE STORY OF JASON ROBUSTNESS RESPONSIVENESS ORGANISATION LIKE AN OPEN SPACE ORGANISATION LIKE A VENTURE CAPITAL 1 2 3 654 AGENDA 4
  • 5. O R I G I N S O F S T R U C T U R E THE STORY OF THE FARMER 5
  • 6. KING FA RMER KING RECRUITED BY GOD THE FAR MER HA S 3 BE EF S THE KNI GHT WA NT S 2 BEE FS THE FAR MER KEEP S 1 B EE F WHE RE SHOULD HE COMP LAIN? 6
  • 7. - PIERRE The farmer can meet the duke in an escalation process. But the duke won’t be able to handle this due to the line-of-command structure. The farmer has to accept that situation. This situation was very common in our civilizations until the “Renaissance” when Dutch Sailors create a Traders Guild. Most the structures are built on that mode. 7
  • 9. - PIERRE Is agile a culture? If agile was a culture what are you doing with all the other cultures present in your organization? How can you be authentic if your uniqueness has to be reshaped to another standard? Agile emphasis diversity., multicultural diversity. 9
  • 10. - PIERRE Is Agile a mindset? I can have an agile mindset in a non-agile organization. Having an agile mindset doesn’t guarantee agile. 10
  • 11. - PIERRE Agile is a behavior, the behavior of people interacting within an agile system. A well set agile system allows people of any kind of mindset and of any kind of culture to work together. 11
  • 12. THE STORY OF JASON 12
  • 13. JUNIOR JASON IS A JUNIOR. HE IS VERY PASSIONATE ABOUT HIS NEW JOB. WHERE CAN HE GOT THE RIGHT INFORMATION.? HOW LONG SHOULD IT TAKE? 13
  • 14. - PIERRE Because of being a junior, Jason must respect the line of command. The consequence, the information is either incomplete or obsolete. The only options for Jason to survive: • to accept this situation, to focus on his own career and to adopt the same attitude • to use politics for his own purpose and get closer to the authority • to address the problem and get fired • to leave the company. 14
  • 15. JUNIOR JASON LOVE TO DANCE. HE MEETS ELSA, THE ASSISTANT OF THE CEO, AT THE SALSA COURSE. THEY BECOME CLOSER. THEY TALK A LOT TOGETHER, THEY TALK ALL THE TIME ABOUT THE COMPANY DURING THEIR FREE TIME. JASON HAS NOW MORE INFORMATION THAN HIS SUPERVISOR. ELSA 15
  • 18. JUNI OR AGILE MEANS ORGANIZATION OVER STRUCTURE. ELSA 18
  • 19. - PIERRE You can visualize organization helps sociograms. or communication paths. “Organisation” is how social structures are lived. Like described in the Scrum X approach, the agile organization is shaped to enforce communication and co-creation. 19
  • 20. OPTION 1: ROBUSTNESS THE TITANIC CASE: PINNACLE OF COMFORT AND LUXURY HIGH-POWERED RADIOTELEGRAPH TRANSMITTER ADVANCED SAFETY FEATURES 20
  • 21. H O W R O B U S T C O M P A N I E S A R E R E A C T I N G T O U N E X P E C T E D C H A N G E S THE BLACK SWAN 3 kms 😱 21
  • 22. H O W R O B U S T C O M P A N I E S A R E R E A C T I N G T O U N E X P E C T E D C H A N G E S THE BLACK SWAN Ups, too late 22
  • 24. OPTION 2: RESPONSIVENESS responsiveness rɪˈspɒnsɪvnəs/ noun noun: responsiveness 1 the quality of reacting quickly and positively."a bank's responsiveness to customer problems engenders trust" 24
  • 25. H O W R E S P O N S I V E C O M P A N I E S A R E R E A C T I N G T O U N E X P E C T E D C H A N G E S THE BLACK SWAN what’s the problem? 25
  • 26. W H A T I S T H E W O R K I N G M O D E L ? RESPONSIVE ORGANISATIONS crowd The crowd is flocking like birds with simple rules: point to the destination (expected outcome) avoid collision (alignment) follow the lines (strategy) BUILD A RESPONSIVE ORGANIZATION TO ALLOW EMERGENT BEHAVIOR. This simple organizational model should manage the iterations on its own. It is safe to fail container allowing the creation of both knowledge value and business value. 26
  • 27. W H A T I S T H E W O R K I N G M O D E L ? “BIG” RESPONSIVE ORGANISATIONS swarm organisation a consolidated portfolio border is the structure 1 team = 1 portfolio THE CONCEPT REMAINS THE SAME AS FOR SMALLER ORGANIZATIONS TO AVOID OVER PROCESSING WASTE. 27
  • 28. WHAT MIGHT BE THE ULTIMATE GOAL? 28
  • 29. AN ORGANISATION LIKE AN OPEN SPACE 29
  • 30. MODEL IDEA COLLECTOR AUTO REGULATED ENGAGING IPM: INTERNAL PROJECT MARKET IPM was developed for the sKale project in 2010. The purpose is to have an idea collector to identify both business opportunities and innovations. 30
  • 31. - PIERRE The concept is that any ideas can be collected in a central idea box called IPM. At a certain period of time, a selection event happens, “the marketplace”, where attendees sell their ideas. 31
  • 32. GOVERNANCE MODEL The Board of Directors is working like an agile team. Main activity: • strategy planning and deployment • funding • managing enterprise boundaries 32
  • 33. BUSINESS AGILITY KNOWLEDGE WORK In this model, the conversation puts always knowledge, business, and strategy in balance. 33
  • 34. AN ONE STEP BACKWARDS? 34
  • 35. AN ORGANIZATION LIKE A VENTURE CAPITAL 35
  • 36. W H A T I S T H E W O R K I N G M O D E L ? “BIG” RESPONSIVE ORGANISATIONS 1 consolidated portfolio 1 team = 1 portfolio THE CONCEPT REMAINS THE SAME AS FOR SMALLER ORGANIZATIONS TO AVOID OVER PROCESSING WASTE. 36
  • 37. W H A T I S T H E W O R K I N G M O D E L ? LIGHT STRUCTURE 1 consolidated portfolio of initiatives Strategical Planning Funding flex boundaries : large enough to support emergent behaviour. 37
  • 39. W H A T M A K E S A F E R R A R I T H E B E S T C A R ? JEREMY CLARKSON'S 39