1. Pierre Oxley
33 Ladbrooke Road
Clacton On Sea
Essex
CO16 8YR
Telephone 07833454123
Email Oxleypierre@hotmail.com
Personal Profile
An experienced and committed Manager I have significant retail management
experience including; Meeting challenging objectives, implementing company business
plans, training and development programs and changes within the very competitive, fast
moving retail sector. I have a high degree of commercial awareness within the retail
sector, with the ability to change to meet the economical environment. Throughout my
career I have been a hands on team player, enjoying working with and motivating others
to achieve results. Now looking to further my retail management experience in a
company that can offer great opportunity for further progression.
Areas Of Expertise
• Business development
• Project management in terms of new stores
• Maximizing profit within stores
• General Management
• Staff training and development
• Team building
• Leadership
• Financial controls and budgeting
• Operational management
• Change management
2. Professional Qualifications
BTEC in Business and Finance Distinction Grade 1993
Obtained a Distinction grade in Business and Finance at Colchester Institute,
covering business management, financial management, law and European
studies.
Professional Experience and Significant Achievements
Store Manager Next Retail Feb 12 – July 2015
Reporting ultimately to North London Area Manager.
Lastly Store Manager for Next Retail in London Colney, but had worked at 3 Next stores
in Ipswich.
My Next Career
• Closed a store for Next and relocated the store in Ipswich.
• Promoted to grade 1 store manager in a £10million turnover store.
• Promoted best practice and improved systems, standards and procedures, example;
o New Store Opening program
o Undertook various projects on behalf of the company especially new store
opening.
• Produced monthly report to area manager.
• Contributed to sales, marketing and business planning.
o Put sales plans in place for stores to help increase sales for new store.
• Support training and development to all levels within stores, recruited 50 new staff for
the new store.
• Tracked progress and adherence of training programs.
o Oversaw training of new managers within stores.
• Recruited, trained, led sales and management teams.
3. • Delivered and exceeded budgeted sales/profits whilst increasing sales. Have to
adhere to strict budget controls each month.
• Significantly helped to improve bottom line to the tune of £300,000 in 1 year.
o Improve cost control especially Labour control especially for new store
opening
• Help to ensure a customer-focused environment within stores.
Area Support Manager for Scotland and Sales Manager for Toys R Us 1999-Feb
2012
Reporting ultimately to the companies sales and operations director. Direct responsibility
for 7 stores in Scotland and overseeing communications to all stores in relation to
Multimedia and Ticket Sales for the company.
• Developed and supported 7 Scottish stores for the last 12 months as area support
manager.
• Promoted best practice and improved systems, standards and procedures, example;
o Help implement Click and Collect across stores
• Undertook various projects on behalf of the company especially new stores.
o Produced new stores procedures for 15 stores over the last 8 years.
• Produced monthly reports to Companies Executive Committee.
• Contributed to sales, marketing and business planning.
o Put sales plans in place for stores to help increase sales.
• Support training and development to all levels within stores.
• Tracked progress and adherence of training programs.
o Oversaw training of new managers within stores.
• Recruited, trained, led sales and management teams.
• Delivered and exceeded budgeted sales/profits whilst increasing sales.
• Significantly helped to improve bottom line.
o Improve cost control especially Labour control
• Help to reduce staff turnover and increased retention by targeting training needs
within the teams.
o Reduced employee and management turnover by 40% in Scotland by
working closely with the teams.
4. • Help to ensure a customer-focused environment within stores.
o Help new customer service campaign within stores.
• Developed and improved management teams within the Scottish stores.
o Improved management retention
o Secured full management team within stores
McDonalds Restaurants (Clacton and Cardiff) 1987-1999
Very much hands on operation. Duties include customer service, full financial control,
staff performance and development and total day-to-day operations.
• Helped recruit and trained team members.
• Created a customer service environment.
• Was second in charge of the Clacton On Sea branch and covered whilst the
store manager was away.
• Helped to significantly improve the stores bottom line by over £250,000
• Helped to increase average spend by 86p per person per year
Index Catalogue Company 1996-1997
Personal information
Date Of Birth: 1974
Marital Status: Single
Interests/Pastimes Local Councillor
Previously Vice Chairman of Local Football Club
Chairman of Local Residents Association.
Driving License Full Clean License
References available on request.