A trend talk on how digital technology is learning to interact with people in a more human experience. And what the impact for us, business and consumers are. Topics:
1. Every interface is a conversation
2. Teaching AI to train humans
3. API’s become digital ecosystems
4. Filter bubble questions digital ethics
5. Virtual experience, a real economy
6. In Blockchain we (might) trust?
3. Digitaltrends shaping human experience
PIETER BAERT.
1. Every interface is a conversation
2. Teaching AI to train humans
3. API’s become digital ecosystems
4. Filter bubble questions digital ethics
5. Virtual experience, a real economy
6. In Blockchain we (might) trust?
4. As a creative & strategist,
I help your company to get
the most out of digital,
by focusing on your
customers & their needs.
About me
Pieter Baert
#ServiceDesign
#Marketing
#Innovation
#UserExperience
13. A conversational Interface is any
user interface that mimics talking
with a real human.
Everyinterface is a conversation
14. Conversational interface allows users to
ask questions, get answers and accomplish
tasks in both the digital and physical world
through a natural dialogue.
Human UI (UserInterface)
15. Satya Nadella,
CEO of Microsoft
“The next generation of interfaces
will be based on conversation.”
16. The advancements in voice interface will
lead to voice payments & voice commerce.”
17. 2010 , We think we need an app
2017 , We think we need a chatbot
Overheard in a board room
18. Chatbots or virtual assistants are
automated conversational experiences
Sowhat is a chat-bot?
22. By 2020, the average person will
have more conversations with
chatbots than with his or her
spouse, without even realizing it.
”
“
Fjord 2017Trend report
23. With 300 likes, Facebook knows
you better than your spouse
does. It can even predict your
preference better than you can.
”
“
UniversityofCambridge & Stanford University
32. AI is an evolving constellation of
technologies that enable computers
to simulate elements of human
thinking, learning and reasoning
among them.
What is IA?
37. Deep Learning is a subfield of
machine learning concerned with
algorithms inspired by the structure
and function of the brain called
artificial neural networks.
What is Deep Learning?
38. A supercomputer becomes a
cognitive computer when it tries to
reproduce the behavior of the human
brain through artificial intelligence.
Cognitive computing
52. Hey Alexa, could order me an uber? gCal will tell you
where and please charge my paypal. Share my ETA with
the other attendees and keep me posted of theirs on my
Apple watch. Pick my colleague up on our way and split
the bill via Messenger.
Converging services
61. - A full hd camera
- unlimited bandwith
- good battery life
- processing power
- free creative editing apps
- 1 billion users worldwide
Didyou seethis coming?
67. As web companies strive to tailor their
services to our personal tastes, there's a
dangerous unintended consequence: We
get trapped in a "filter bubble" and don't
get exposed to information that could
challenge or broaden our worldview.
”
“
Filterbubble
68. This will ultimately be bad for
us and bad for democracy.
Sound familiar, doesn’t it?
103. Speaker for trend talks
Facilitator for creative workshops
Coach for team training
Design thinker for innovation
Strategist for digital marketing
Get in contactwith meforroles as a
104. Pieter Baert
+32 473 667 861
info@pieterbaert.be
Thanks for your attention
PIETER BAERT.