SpringOne Platform 2019 Session Title: Accelerating the Developers' Road to the Cloud at Enterprise Scale Speakers: Nick Penston, Director of Engineering, Fidelity Investments and Gerard McMahon, VP Architecture, Fidelity Youtube: https://youtu.be/zb5jFmV08Ig

1. Accelerating the Developers’
Road to the Cloud at Enterprise
Scale
Nick Penston & Ger McMahon
Fidelity Investments
October 7–10, 2019
Austin Convention Center

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Disclaimer
This presentation is a case study of the Fidelity
Investments cloud experience. This is not an
endorsement or recommendation of any vendor
product or service.

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First some
context
• Everyone embarking on the journey themselves
across multiple clouds
• Duplication in attempts to solve the same problems
• Variety of speeds to production
• Inconsistent approaches to compliance and security
• Variance in team maturity and practices

4. FIDELITY ⎸ENTERPRISE CLOUD COMPUTING
Delivery
Excellence

5. Dx = Ax + Ex + Opx
Delivery
eXcellence
Agility
eXcellence
Engineering
eXcellence
Operational
eXcellence
=

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Agility
eXcellence

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Outcomes
• Outcome driven culture
• Ownership and accountability
• Fast iterative value stream
• Fail fast
• Customer focused

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Challenges
• Prescriptive vs loosely coupled practices
• Transparency
• Pivoting to feedback
• Dependencies
• Culture
• Customer empathy

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Meeting
the challenge
• Create belief systems
• Accelerate bias to action
• Measure, Measure, Measure
• Work out loud

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Working out loud
• Transparency
• Visual radiators
• Workspace == culture
• Open process

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Outcomes
not
outputs

12. Measure
Don’t forget to

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Engineering
eXcellence

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Engineering eXcellence
outcomes
• Secure at high quality
• Resilient, scalable applications
• DRY
• Accelerate value cadence
• Best in class talent

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Challenges
• Consistency
• Standardization vs organic
• Skills & knowledge
• Caring about FinOps
• No-one cares?

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Codified
EngineeringX

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Ditto
Ditto provides an extensible repository to generate quick-
start projects. It provides a ready-to-deploy 12 factor
reactive application that contains all the levels of testing
(unit, integration, acceptance, CDC, etc.) a complete
SDLC pipeline with built in quality, security & compliance
gates. It deploys to multiple cloud targets with zero
downtime, observability is built in with pre-configured
SLO and SLI dashboards - among many other features.

18. Beyond the
pyramid

19. Go local

20. Measure
Don’t forget to

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Operational
eXcellence

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Outcomes
• Customer focused metrics
• Minimize time to repair
• Remove developer toil
• Resiliency & scale

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Noise

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SLx focus
Codify best practices
The 3 pillars – logs, metrics & tracing
Blameless postmortems
Chaos engineering
Meeting the
challenge

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Above the value line

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Pipeline strategies

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2
7
Be opinionated!

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2
8
Pipeline Gates
28
Unit Test
Code quality
Gate
Build
Functional
Validation
Compliance
Gate
Build
Verification
Deploy
Release
Regression
Testing
Performance
Testing
Acceptance
Testing
Pipelines are an orchestration of stages to build, verify, release and deploy applications.
Artifact
Management
Gate
Detective
Controls
Audit
Compliance
Reports
Operations
&
Monitoring
Finger print
Deploy
Gate
Chaos Eng
Compliance
Gate
Deploy
Strategies
Dynamic
Security
Gate
Static
Analysis
Security
Gate
Change
mgmt Gate
Continuous Integration
Continuous Delivery
Continuous Deployment
Continuous Audit, Verification, Operation & Monitoring

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Outcomes
• Accelerate adoption
• Focus on transformation
• Remove complexity
• Maximize reuse
• Measurement

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• Narrow stack
• Targets narrow cohort
• Version control
• Flexibility
Challenges

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3
1
I’m already there!

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3
2
Pipeline Gates
32
Continuous Integration
Continuous Delivery
Continuous Deployment
Unit Test
Code quality
Gate
Build
Functional
Validation
Compliance
Gate
Build
Verification
Deploy
Release
Regression
Testing
Performance
Testing
Acceptance
Testing
Pipelines are an orchestration of stages to build, verify, release and deploy applications.
Continuous Audit, Verification, Operation & Monitoring
Artifact
Management
Gate
Detective
Controls
Audit
Compliance
Reports
Operations
&
Monitoring
Finger print
Deploy
Gate
Chaos Eng
Compliance
Gate
Deploy
Strategies
Dynamic
Security
Gate
Static
Analysis
Security
Gate
Change
mgmt Gate
Focus

33. Challenges
• Wide variety of workloads
• End to end integration
• Closing the gate

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Implementing automation
for scale

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Mission
Accelerate our automation
the same way we accelerate
application development

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Outcomes
• High performance
• Testable
• Modern software architecture
• Modern programming languages
• Observable
• Accelerated code reuse

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Scripting
• Hard to test, debug
• Scripts don’t scale
• Poor SDLC support
• Difficult to reuse
• Fully opinionated approach

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Shared Library
• Orchestrator dependent
• monolithic-like
• Difficult to version
• Hand-written documentation
• Complex to release

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• Microservices-like approach
• Accelerate reuse
• Better performance
• Versioning enhancements
Evolution

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API first
• Orchestrator agnostic
• Fully observable
• Easy to scale
• Testability
• Auto-generated documentation

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Speed of Cloud

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Tech Stacks
Tech stacks

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Freedom to Teams for Acceleration
• Freedom and responsibility
• Cultivate freedom within a framework
• Self empowerment and autonomy within the enterprise blueprints
• Built-in safety and security for scale

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Modern
Application Development
• Modern applications
• Modern architectures
• Modern platforms
• Modern security

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Security
Defensive Controls Detective ControlsPreventative Controls
Automate, Automate & Automate

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Technology and
innovation to drive
and enable the
business

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Technology Playground
• Technology for technology’s sake
• Focusing on the organization’s needs
• Owning the cost
• Finding the right balance
• “Confirmation bias”

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Technology Sprawl & Complexity
Just like urban sprawl makes travel less
efficient
technology sprawl makes speed of delivery less
efficient
Frictionless Ecosystem
Commoditization & Centralization
Inner-source Collaboration

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Technology Choice Tongue in Cheek

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Its not a technology
problem
“Not Invented Here Syndrome”
“Let's Re-invent the Wheel Syndrome”

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Culture

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Cultural Transformation
• Grasp the importance of speed
and agility
• Creating a culture of ownership
• Innovation for increasing value

53. Building a culture of innovation
Start with the customers and ultimately
delight your customers
Remove any obstacles that slow the
process of building and releasing
products
Live and breathe innovation in all areas

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Challenges
• Time
• Never completing
• Competing priorities
• Innovation fatigue

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Continuous
Improvement
What’s Next?
How to?

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• Software engineeringX L&D program
• Contextualized hands-on-labs
• Code-a-thons
• Learning days
Culture of Continuous
Learning & Improving

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Challenges
• In work versus at Home
• What and where to focus
• Do I get to apply learning
• Learning for the sake of learning

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People
Process
Technology

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Thank you