Better Software is Better than Worse Software by Michael Coté (Cape Town 2019)

1. #SpringOneTour
1
http://run.pivotal.io/sprin
g
(Sponsors probably want
me to tell you

2. Mount Nelson Hotel
SpringOne/SpringOne
2

3. Better Software is
Better than Worse Software
SpringOne Tour, 2019
@cote
cote.io/bettersoftware
3

4. 4
http://cote.coffee/bettersoftware/
@cote

5. 5

6. Robot dogs not required
AUTO & TRANSPORTATION INDUSTRIAL & BUSINESS SVCS.
HEALTHCARE & INSURANCE
FINANCIAL SERVICES
TECHNOLOGY & MEDIA CONSUMER & COMMUNICATIONS

7. Methodology
Tools
Platform
Cloud native
software
Your teams
Culture
vSphere Openstack AWS
Google
Cloud
Azure
AppTX PCFS
€£$
Becoming product-centric by increasing dev productivity & ops
efficiency

8. Embedded
OS
(Windows & Linux)
NSX-T
CPI (15 methods)
Java | .NET | NodeJS
Pivotal Application
Service (PAS)
Application Code &
Frameworks
Buildpacks | Spring Boot | Spring
Cloud | Steeltoe
Elastic | COTS | Spark
Pivotal Container
Service (PKS)
>cf push >kubectl run
Pivotal Services
Marketplace
Pivotal and
Partner Products
Pivotal
Function
Service
vSphere OpenStack AWS
Google
Cloud
Azure &
Azure Stack
Knative & Istio
Spring Boot
47% reduction MTTR
11.5k prod deploys a month
400% toil reduction
81% reduction in downtime
18,000 containers, 1,700
devs supported by 10 ops
(or whatever else)

9. Source: "Leap of Agile Faith,” Mojgan Lefebvre, SVP & Chief Information Officer, Global Specialty, Liberty Mutual Insurance, June, 2017.
A new business in 6 months, doubling avg. sales rate
9

10. 10

11. 11Source: “CEOs and Software,” Rymer & Hammond, Forrester, Jan 2019.

12. DevOps creates developer autonomy
12
OPERATIONS
Releas
e
Test
Burndown Chart
Release
backlog
Product
backlog
BUSINESS DEVELOPMENT
Build
Release
One Day
Weekly
Build
Daily
standup
meeting
backlog
weeks
Retro
🤯🤯👨🤯💼 🤯
😎😡

13. 13

14. DevOps has pushed developers too far down the stack
14
Burndown Chart
Release
backlog
Product
backlog
BUSINESS DEVELOPMENT
One Day
Weekly
Build
Daily
standup
meeting
backlog
weeks
🤯👨🤯💼 Releas
e
🤯 😎 apiVersion:
extensions/v1beta1
kind: ReplicaSet
metadata:
name: mysql
labels:
app: mysql
spec:
replicas: 1
selector:
matchLabels:
app: mysql
template:
metadata:
labels:
app: mysql
spec:
containers:
apiVersion: v1
kind: Service
metadata:
name: mysql
spec:
ports:
- port: 3306
protocol: TCP
selector:
app: mysql
🤯 🤯🤯😡

15. Mobile
payments
Mortgage
application
Mortgage
approval
Bill pay Transfers
🤯 🤯
Private or public IaaS
👩🤯💼👔👨🤯💼
Culture, process, methodology, governance, compensation, etc.
Leadership, EAs, etc.
Platform Engineers
Product teams
Corporate strategy, revenue goals, mission, etc.
💼🤯 🏭🏢 🤯
🤯 ☁️
“The Business”

16. Choose, govern, and garden the right platform
16
Source: CF Summit Europe 2018, Vincent Oostindië, Rabobank.

17. Embedded
OS
(Windows & Linux)
NSX-T
CPI (15 methods)
v1
v2
v3
...
CVEs
Product Updates
Java | .NET | NodeJS
Pivotal Application
Service (PAS)
Application Code &
Frameworks
Buildpacks | Spring Boot | Spring
Cloud | Steeltoe
Elastic | COTS | Spark
Pivotal Container
Service (PKS)
>cf push >kubectl run
YOU build the containerWE build the container
Pivotal
Network
“3Rs”
Github
Concours
e
Concours
e
Pivotal Services
Marketplace
Pivotal and
Partner Products
Continuous
delivery
Public Cloud
Services
Customer
Managed
Services
Repair
— CVEs
Repave Rotate
— Credhub
A consistent platform
17
Pivotal
Function
Service
vSphere OpenStack AWS
Google
Cloud
Azure &
Azure Stack

18. A consistent product process
18
Sources: "Sky is the Limit for Cloud Foundry at AirFrance-KLM," Nathan Wattimena & Fabien Lebrere, AirFrance-KLM, Oct. 2018.; “Why Change? Small batch thinking,”
Coté, Sep. 2018; "Transformation Digitale de la Direction Enterprise France," Philippe Benaben, Gan Zifroni, Nicolas Gilot, Orange France, July 2018.

19. Don’t build infrastructure, build applications
250+ apps supported by
3 ops staff, autonomous
DevOps/product teams
Idea to production In
2 days; 3 months to
market vs yrs; 80% of
dev time coding
Small teams deploying to
production in minutes, not
days.
Sources: CF Summit Europe 2018, Vincent Oostindië, Rabobank; Crafting your cloud-native strategy, Coté, 2017; Mojgan Lefebvre, Liberty Mutual, June, 2017; Interview
with Orange’s Xavier Perret, 2017; "A Unifying Foundation for the Customer Journey at Mercedes-Benz," BuiltToAdapt, Apr 2018; Allianz interview, Sep 2016.
Modernized app, rolled
out 20 countries in 5
months.
40% policy strike rate,
vs. 20% industry
average.
19
40%+ productivity/cost,
rebooted member facing
app.

20. 20
start. spring. io

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